OOPS! STEAM CLEANING

★★★★★
Our powerful, van-mounted machines produce steam at up to 250° degrees, which provides a better cleaning without having to use sanitizers. We do use a pre-treatment that is sprayed down before we steam it back out with all your dirt and soil which is a citric acid pre-treatment – totally natural and safe.
  • 281-822-0561

About OOPS! STEAM CLEANING

Categories
  • Floor Cleaning
  • Carpet & Rug Cleaners
  • Stone Contractors
  • Air Duct Cleaning
  • Upholstery Cleaners
  • Carpet Repair
  • Carpet Layers
Hours
M-Sa 8am-5pm, Su Closed
Associations
  • American Society of Interior Designers ASID
  • Home Advisor Screened & Approval
Emails
  • info@oopssteam.com
Year Established
  • 2006
Keywords
  • Houston carpet cleaning
  • carpet cleaners houston
  • rug cleaning houston
  • houston carpet repair
  • sugarland floor cleaning
Specialties
  • Steam cleaning method
  • Eco-friendly carpet cleaning
  • Urine Removal
Payment Options
  • Discover
  • Visa
  • MasterCard
  • Check
  • American Express
Services
  • Carpet Cleaning
  • Tile & Grout Cleaning
  • Natural Stone Restoration
  • Air Duct Cleaning
  • Upholstery Cleaning
  • Rug Cleaning
  • Carpet Repairs
  • Carpet Installation

Business Services

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        « Previous 1
      .

      I definitely had to write a review for these guys. I had set up an appt. with a different company previously who didn't show, so I called Oops. The lady on the phone was extremely nice, professional, and was able to schedule me right away.

      3
      ★★★★★

      I definitely had to write a review for these guys. I had set up an appt. with a different company previously who didn't show, so I called Oops. The lady on the phone was extremely nice, professional, and was able to schedule me right away.

      .

      My carpets and stairs were in bad shape. I have gotten them clean by another company but did not do a good job. I wanted to Oops for doing such a great job on the stairs, living room and hallway. You could tell a significant difference

      3
      ★★★★★

      My carpets and stairs were in bad shape. I have gotten them clean by another company but did not do a good job. I wanted to Oops for doing such a great job on the stairs, living room and hallway. You could tell a significant difference

      .

      Great service! The woman on the phone was very helpful. Once the two guys arrived, they were very courteous, efficient, and they finished the job in an hour. But even more important, my carpets looked brand new; even the few stains were

      3
      ★★★★★

      Great service! The woman on the phone was very helpful. Once the two guys arrived, they were very courteous, efficient, and they finished the job in an hour. But even more important, my carpets looked brand new; even the few stains were

      .

      These guys are wonderful! I called to make an appointment to clean my carpets and then I knew what to do with two antique chairs that desperately needed attention. They arrived on time at my house. Their pricing was not only fair, but with

      3
      ★★★★★

      These guys are wonderful! I called to make an appointment to clean my carpets and then I knew what to do with two antique chairs that desperately needed attention. They arrived on time at my house. Their pricing was not only fair, but with

      .

      I recently had friends with a dog and a baby stay with me and the end result was a filthy couch. We called Oops, I got someone on the phone immediately. They scheduled a prompt appointment over the phone and they were friendly,

      3
      ★★★★★

      I recently had friends with a dog and a baby stay with me and the end result was a filthy couch. We called Oops, I got someone on the phone immediately. They scheduled a prompt appointment over the phone and they were friendly,

      .

      This company absolutely deserves the highest rating - right down to their customer service, level of detail, and staff/technicians. They were incredibly pleasant on the phone, able to answer all questions, and I was able to easily schedule

      3
      ★★★★★

      This company absolutely deserves the highest rating - right down to their customer service, level of detail, and staff/technicians. They were incredibly pleasant on the phone, able to answer all questions, and I was able to easily schedule

      .

      Scheduling was easy and the technicians were punctual. They did an outstanding job of cleaning my daughter's apartment carpet. This is a light beige carpet that shows everything. She does have a little dog that had some accidents and all

      3
      ★★★★★

      Scheduling was easy and the technicians were punctual. They did an outstanding job of cleaning my daughter's apartment carpet. This is a light beige carpet that shows everything. She does have a little dog that had some accidents and all

      .

      Oops Steam Cleaning is great! We have used this service twice and both times they have done an excellent job. They are quick too - only took about an hour to clean our 900 square foot condo! The results are fabulous - crisp, clean carpets

      3
      ★★★★★

      Oops Steam Cleaning is great! We have used this service twice and both times they have done an excellent job. They are quick too - only took about an hour to clean our 900 square foot condo! The results are fabulous - crisp, clean carpets

      .

      OOps was really great!\r
      They were so flexible, working with my difficult schedule. They found time to clean my carpets within 2 days notice. The price they gave me was cheaper than any other deal out there.\r
      \r
      My carpets are super

      3
      ★★★★★

      OOps was really great!\r
      They were so flexible, working with my difficult schedule. They found time to clean my carpets within 2 days notice. The price they gave me was cheaper than any other deal out there.\r
      \r
      My carpets are super

      .

      Horrible experience! Wouldn't even clean behind my doors, and all along the edges were ignored. They are so over priced it's ridiculous!

      3
      ★★★★★

      Horrible experience! Wouldn't even clean behind my doors, and all along the edges were ignored. They are so over priced it's ridiculous!

      .

      OK cleaning job, but expensive - some of the cleaning solution solidified and caked up on the bottom of the stairs. They fixed this when they came out the second time to re-repair poorly done seams in two places. Never let them try and

      3
      ★★★★★

      OK cleaning job, but expensive - some of the cleaning solution solidified and caked up on the bottom of the stairs. They fixed this when they came out the second time to re-repair poorly done seams in two places. Never let them try and

      .

      Used Oops a couple months ago, never again. Two days to dry, stains that weren't there previously and the carpets look worse than ever. Paid for Scotchguard and not sure it was even done Disappointed to say the least. I guess being on

      3
      ★★★★★

      Used Oops a couple months ago, never again. Two days to dry, stains that weren't there previously and the carpets look worse than ever. Paid for Scotchguard and not sure it was even done Disappointed to say the least. I guess being on

      .

      Oops advertises with the best Michael Berry. \r
      \r
      Michael needs to review their operation. I have difficulty with their pricing. They are exorbitant. I called Oops because of the advertisement on The Michael Berry Show. Doug did show

      3
      ★★★★★

      Oops advertises with the best Michael Berry. \r
      \r
      Michael needs to review their operation. I have difficulty with their pricing. They are exorbitant. I called Oops because of the advertisement on The Michael Berry Show. Doug did show

      .

      This is a copy of the email I sent to OOPS this morning! My saga is ongoing and it won't go unresolved. I'll let you know the outcome....I can't figure out how to add pictures to this post or I'd show you the mess they left behind as

      3
      ★★★★★

      This is a copy of the email I sent to OOPS this morning! My saga is ongoing and it won't go unresolved. I'll let you know the outcome....I can't figure out how to add pictures to this post or I'd show you the mess they left behind as

      .

      Doug and oops and helper (I forgot your name Im sorry!!!) are awesome. They literally just left and I am floored (ha ha!) - my carpet was I thought ruined thanks to my little baby (dog) and had more stains than I could even see. But Doug

      3
      ★★★★★

      Doug and oops and helper (I forgot your name Im sorry!!!) are awesome. They literally just left and I am floored (ha ha!) - my carpet was I thought ruined thanks to my little baby (dog) and had more stains than I could even see. But Doug

      .

      We had OOps come out few days ago and are very pleased. The young man, Doug, and his helper, not sure of his name, but he was quiet, but anyway, they were amazing. Normally I am not one to write a reveiw, but today, after my super critical

      3
      ★★★★★

      We had OOps come out few days ago and are very pleased. The young man, Doug, and his helper, not sure of his name, but he was quiet, but anyway, they were amazing. Normally I am not one to write a reveiw, but today, after my super critical

      .

      Our carpets were cleaned four days ago by Oops! We won't be using Oops! again. For starters, it took an undue amount of time for the carpets to dry -- more than 24 hours. Calls to a company supervisor were not returned until Saturday

      3
      ★★★★★

      Our carpets were cleaned four days ago by Oops! We won't be using Oops! again. For starters, it took an undue amount of time for the carpets to dry -- more than 24 hours. Calls to a company supervisor were not returned until Saturday

      .

      Couldn't be happier. We called Oops and got an appt for the next day. They sent manly man to come and make our place squeaky clean and fresh. Doug was fast, professional and explained everything .. no bait and switch here. I must also say

      3
      ★★★★★

      Couldn't be happier. We called Oops and got an appt for the next day. They sent manly man to come and make our place squeaky clean and fresh. Doug was fast, professional and explained everything .. no bait and switch here. I must also say

      .

      If a friend asked me who they should use for their carpet cleaning (or tile). I would refer them to Oops in a heartbeat. I had both done recently and they look awesome. I was beyond pleased with the job Josh did. This was my first time

      3
      ★★★★★

      If a friend asked me who they should use for their carpet cleaning (or tile). I would refer them to Oops in a heartbeat. I had both done recently and they look awesome. I was beyond pleased with the job Josh did. This was my first time

      .

      Quicky review...main points...is Oops the most expensive? No, but it's not cheap either. Here's the thing...you get what you pay for. Do you feel comfortable having the Oops workers in your house? From my two experiences, first with Dustin

      3
      ★★★★★

      Quicky review...main points...is Oops the most expensive? No, but it's not cheap either. Here's the thing...you get what you pay for. Do you feel comfortable having the Oops workers in your house? From my two experiences, first with Dustin

      .

      Happy Holidays to me!! Just had my favorite carpet cleaning gentleman, Doug, to my house for my rug and tile pre-Christmas overhaul, ready for the family invasion. I am still just as happy with Doug's work as I have been in the past and my

      3
      ★★★★★

      Happy Holidays to me!! Just had my favorite carpet cleaning gentleman, Doug, to my house for my rug and tile pre-Christmas overhaul, ready for the family invasion. I am still just as happy with Doug's work as I have been in the past and my

      .

      Heard about Oops while listening to Micheal Berry and decided to give them a call. Glad I did. My carpets look great, Josh, the tech was very professional. Oops is the one to call! I'd recommend them to anyone.

      3
      ★★★★★

      Heard about Oops while listening to Micheal Berry and decided to give them a call. Glad I did. My carpets look great, Josh, the tech was very professional. Oops is the one to call! I'd recommend them to anyone.

      .

      I had Josh from Oops come out recently and he was great! We have an older dog who has bladder problems in her old age, it has reeked havoc on our carpets but now its like none of it ever happened. Every part of my experience with Oops

      3
      ★★★★★

      I had Josh from Oops come out recently and he was great! We have an older dog who has bladder problems in her old age, it has reeked havoc on our carpets but now its like none of it ever happened. Every part of my experience with Oops

      .

      I am shocked, well pleasantly surprised. I called Oops steam cleaning today, after finding out my in-laws are coming a full week early (thanks honey), and wanted the house "up to par." I figured I could get an apt later this week, but to

      3
      ★★★★★

      I am shocked, well pleasantly surprised. I called Oops steam cleaning today, after finding out my in-laws are coming a full week early (thanks honey), and wanted the house "up to par." I figured I could get an apt later this week, but to

      .

      Had to make the little lady happy so I surprised her with a new maid and all our rugs/floors cleaned. Heard from a neighbor aboutt OOps (saw the truck actually, which is going to be my next point). But first, fellow came out a couple of

      3
      ★★★★★

      Had to make the little lady happy so I surprised her with a new maid and all our rugs/floors cleaned. Heard from a neighbor aboutt OOps (saw the truck actually, which is going to be my next point). But first, fellow came out a couple of

      .

      I own several rental properties in the north Houston area and was preparing to bite the bullet and recarpet 3 of my rentals. After hearing Michael Berry's radio endorsement I decided to have Oops come out and see if the current carpeting

      3
      ★★★★★

      I own several rental properties in the north Houston area and was preparing to bite the bullet and recarpet 3 of my rentals. After hearing Michael Berry's radio endorsement I decided to have Oops come out and see if the current carpeting

      .

      You wouldnt' think picking a reputable carpet cleaner is hard, BUT IT IS. Fortunately my search is over and I could tell the world, instead I shall leave a review and hope others will find the same results. Very polite representative,

      3
      ★★★★★

      You wouldnt' think picking a reputable carpet cleaner is hard, BUT IT IS. Fortunately my search is over and I could tell the world, instead I shall leave a review and hope others will find the same results. Very polite representative,

      .

      Doug is, as ever, awesome. It is such a pleasure to welcome him into my home! I have been using Oops Steam Cleaning for years, and wil continue to do so for many many more. This is not a "bait and switch" company and Michael Berry knows

      3
      ★★★★★

      Doug is, as ever, awesome. It is such a pleasure to welcome him into my home! I have been using Oops Steam Cleaning for years, and wil continue to do so for many many more. This is not a "bait and switch" company and Michael Berry knows

      .

      Josh and Dustin did an excellent job. They showed up before the scheduled time. I don't know if that is common, but it made me happy. They explained pricing with me and went through the process of what they would do in a friendly,

      3
      ★★★★★

      Josh and Dustin did an excellent job. They showed up before the scheduled time. I don't know if that is common, but it made me happy. They explained pricing with me and went through the process of what they would do in a friendly,

      .

      Josh did a fantastic job with our carpets. He was quick, courteous, professional, and removed two years of dog accidents. I would highly reccommend this company to anyone who needs their carpets cleaned.

      3
      ★★★★★

      Josh did a fantastic job with our carpets. He was quick, courteous, professional, and removed two years of dog accidents. I would highly reccommend this company to anyone who needs their carpets cleaned.

      .

      First off, they showed up when they said they would. The young man that did my house was very knowledgeable and professional. I had several stains thoughout my house. He treated the stains, steamed all the carpet, and even steamed the grout of my tile floors. When he finished (about 2 and a half hours) my floors looked like new. I would recommend these guys to anyone, and I will use them again!\r
      \r
      Thanks Oops! Steam clean...

      2
      ★★★★★

      First off, they showed up when they said they would. The young man that did my house was very knowledgeable and professional. I had several stains thoughout my house. He treated the stains, steamed all the carpet, and even steamed the grout of my tile floors. When he finished (about 2 and a half hours) my floors looked like new. I would recommend these guys to anyone, and I will use them again!\r
      \r
      Thanks Oops! Steam clean...

      .

      I called Oops to come out several weeks ago because if Michael Berry says they are good, I trust they are good. They cleaned about 2,000 sq ft of carpet in 1 1/2 hours. I was quoted $360 for 4 rooms plus $90 for the couch over the phone, so I figured it would be in that ballpark. I don't really know what a few potty stains should cost to clean but I wouldn't think my carpet was any dirtier than any typical 2 year carpet. I did agree to pay the $990 they charged me, but I am still in shock over the price. My husband did call and complain, but they said I agreed to pay....you be the judge if that seems like an honest price. I am usually more careful about what I pay for, but I was really sick that day, and probably would have agreed to pay anything. I am giving them 1 star, cause the carpet was cleaned.

      0
      ★☆☆☆☆

      I called Oops to come out several weeks ago because if Michael Berry says they are good, I trust they are good. They cleaned about 2,000 sq ft of carpet in 1 1/2 hours. I was quoted $360 for 4 rooms plus $90 for the couch over the phone, so I figured it would be in that ballpark. I don't really know what a few potty stains should cost to clean but I wouldn't think my carpet was any dirtier than any typical 2 year carpet. I did agree to pay the $990 they charged me, but I am still in shock over the price. My husband did call and complain, but they said I agreed to pay....you be the judge if that seems like an honest price. I am usually more careful about what I pay for, but I was really sick that day, and probably would have agreed to pay anything. I am giving them 1 star, cause the carpet was cleaned.

      .

      Chris Day from Oops Steam Cleaning just left my house and I couldn't be happier! I have an incontinent older dog and a little male dog who likes to punish us by peeing on our shoes! My year-old Berber carpets looked like the were a hundred years old and walked on by the entire Fifth Regiment! They now look absolutely brilliant and you'd never know my dogs peed anywhere on them! Chris does an excellent job and he is incredibly polite! Be sure to ask for him!

      2
      ★★★★★

      Chris Day from Oops Steam Cleaning just left my house and I couldn't be happier! I have an incontinent older dog and a little male dog who likes to punish us by peeing on our shoes! My year-old Berber carpets looked like the were a hundred years old and walked on by the entire Fifth Regiment! They now look absolutely brilliant and you'd never know my dogs peed anywhere on them! Chris does an excellent job and he is incredibly polite! Be sure to ask for him!

      .

      I called Oops Steam Cleaning and set up an appointment for my condo to be cleaned. I specifically stated and was reassured multiple times by Wayne that they could clean high rises.

      The actual guy that came out was very nice, however he informed me that they would not be able to reach my place because they had not scheduled their large truck with extended hoses to be there. What a joke.

      I called the office to try and set up another appointment and the lady on the other end was very rude and inconsiderate.

      I'm sure they do a great job cleaning carpets but don't call if you live in a highrise, what a waste of time.

      0
      ★☆☆☆☆

      I called Oops Steam Cleaning and set up an appointment for my condo to be cleaned. I specifically stated and was reassured multiple times by Wayne that they could clean high rises.

      The actual guy that came out was very nice, however he informed me that they would not be able to reach my place because they had not scheduled their large truck with extended hoses to be there. What a joke.

      I called the office to try and set up another appointment and the lady on the other end was very rude and inconsiderate.

      I'm sure they do a great job cleaning carpets but don't call if you live in a highrise, what a waste of time.

      .

      Just had our carpets cleaned by Oops and am thrilled with their service and the results.

      I must admit, they were in pretty bad shape thanks in part to multiple pet incidents, but they are looking great now.

      We had been relying on our Hoover rug shampooer - obvisously it just wasn't cutting the mustard.

      2
      ★★★★★

      Just had our carpets cleaned by Oops and am thrilled with their service and the results.

      I must admit, they were in pretty bad shape thanks in part to multiple pet incidents, but they are looking great now.

      We had been relying on our Hoover rug shampooer - obvisously it just wasn't cutting the mustard.

      .

      My experience with Oops has been pleasant, highly satisfactory and worth reviewing. I like to see what other people have to say too, and after reading...all I can say is unbelievable. I am referring to the ""gentleman"" who went off on a tirade and a whole lot of ""waaaaaaaaaah."" Good grief man, isn't it time to just let it go? Seems to me that you are probably an ambulance chasing, cat hoarding good for nothing, who thinks a little too highly of himself and is obviously looking for something for nothing. Yep, I said it. Go back to the discount outlet and get some new $50 ""irreplacable"" rugs and see what your ""appraiser"" has to say about those. And you probably have a good amount of sand in your.... ""shoes."" (Anyone with a sharp wit and brain in their head will know what I mean by THAT). Ok, off my soapbox. Oops is an upright AMERICAN company that delivers on its promises. Thank you.

      2
      ★★★★★

      My experience with Oops has been pleasant, highly satisfactory and worth reviewing. I like to see what other people have to say too, and after reading...all I can say is unbelievable. I am referring to the ""gentleman"" who went off on a tirade and a whole lot of ""waaaaaaaaaah."" Good grief man, isn't it time to just let it go? Seems to me that you are probably an ambulance chasing, cat hoarding good for nothing, who thinks a little too highly of himself and is obviously looking for something for nothing. Yep, I said it. Go back to the discount outlet and get some new $50 ""irreplacable"" rugs and see what your ""appraiser"" has to say about those. And you probably have a good amount of sand in your.... ""shoes."" (Anyone with a sharp wit and brain in their head will know what I mean by THAT). Ok, off my soapbox. Oops is an upright AMERICAN company that delivers on its promises. Thank you.

      .

      I just got my carpet thoroughly cleaned and it has never looked better. A guy named Doug from Oops did an amazing job - he looks like one of the ""Sons of Anarchy!"" lol. He was a super hard worker and got along great with my husband as he rides Harleys too. He worked his butt off and then kindly refused (!) the tip we offered and said all he wants is for us to pass on the good word. So here I am! If you want a great job by a cool guy call and ask for Doug. Thanks again.

      2
      ★★★★★

      I just got my carpet thoroughly cleaned and it has never looked better. A guy named Doug from Oops did an amazing job - he looks like one of the ""Sons of Anarchy!"" lol. He was a super hard worker and got along great with my husband as he rides Harleys too. He worked his butt off and then kindly refused (!) the tip we offered and said all he wants is for us to pass on the good word. So here I am! If you want a great job by a cool guy call and ask for Doug. Thanks again.

      .

      I am supremely glad I decided to write a review at this time, especially after reading the last review from a Berry listener. I too am a faithful listener of Mr Berry and do take into consideration his endorsements. Thus I too had Oops come to my home for a trial cleaning if you will. Doug was the gentleman that arrived, early I might add, and was truly the hardest working carpet cleaner I have ever seen. I too have lived all over these United States and have witnessed cleaning the country wide and this company is by far the best. In regards to the ""upsell"" - Doug explained my options thoroughly and I proceeded to have my downstairs area cleaned to his recommendation. I am able to make my own decisions based on the information provided to me, and did so. Because of his exceptional work I will be having him return to complete the upstairs portion of my home. Oops is the great American company that Michael Berry endorses, and are exactly what you represent them to be. Let the buyer beware and if you are not comfortable with an ""upsell"" then say no. It is not rocket science. I realize this is a public forum, but good grief! Let Oops come to your home and wow you too. Thanks Doug!

      2
      ★★★★★

      I am supremely glad I decided to write a review at this time, especially after reading the last review from a Berry listener. I too am a faithful listener of Mr Berry and do take into consideration his endorsements. Thus I too had Oops come to my home for a trial cleaning if you will. Doug was the gentleman that arrived, early I might add, and was truly the hardest working carpet cleaner I have ever seen. I too have lived all over these United States and have witnessed cleaning the country wide and this company is by far the best. In regards to the ""upsell"" - Doug explained my options thoroughly and I proceeded to have my downstairs area cleaned to his recommendation. I am able to make my own decisions based on the information provided to me, and did so. Because of his exceptional work I will be having him return to complete the upstairs portion of my home. Oops is the great American company that Michael Berry endorses, and are exactly what you represent them to be. Let the buyer beware and if you are not comfortable with an ""upsell"" then say no. It is not rocket science. I realize this is a public forum, but good grief! Let Oops come to your home and wow you too. Thanks Doug!

      .

      Dear Michael,
      Many of us listen to your show(s) and find you as a credible personality when you make recommendations. On this basis I believe you should be aware of the practices of Oops Steam Cleaners. They are not at all what you represent them to be. They try to up sell the entire time you talk with them. The $99.00 (now ($139) special does not include much of anything. After I agreed to $247.00 to clean 3 rugs they tried to charge almost $400.00 when they finished. I refused to pay. After they cleaned the rugs they rolled up two of them. I was there when my wife asked if this was going to damage the rugs and they said they were dry and not a problem. Last week my wife had an appraiser out to look at the rugs and they were ruined. We called the company and the owner came out to look at the rugs. In that meeting I was not there but talked to him over the phone. I explained to him what had happened and he called me a lair. I explained to him we questioned rolling them up and he said his people know better. I then said if we did request it why did they not mention it would be a bad idea to roll them upthey are the professionals. (We did not make the request to roll them up and in fact has made space available for them to dry.) After the liar comment I told him to get out of my house.

      I have lived in four Texas cities and Manhattan. I have had rugs cleaned in all of these cities and at no time have I ever been as hustled as I was by Oops. It is my recommendation you drop your personal recommendation as I believe it will undermine your own credibility to your listeners.

      In summary:
      The base service means they show up.
      They are not on time.
      They up sell constantly.
      Once a price is agreed on they try to charge more.
      They rolled up a wet rug stating it was dry and not a problem.
      They lied to us.
      They called me the customer a liar.
      These are not the kind of people you want to recommend to go into the homes of your listeners.

      0
      ★☆☆☆☆

      Dear Michael,
      Many of us listen to your show(s) and find you as a credible personality when you make recommendations. On this basis I believe you should be aware of the practices of Oops Steam Cleaners. They are not at all what you represent them to be. They try to up sell the entire time you talk with them. The $99.00 (now ($139) special does not include much of anything. After I agreed to $247.00 to clean 3 rugs they tried to charge almost $400.00 when they finished. I refused to pay. After they cleaned the rugs they rolled up two of them. I was there when my wife asked if this was going to damage the rugs and they said they were dry and not a problem. Last week my wife had an appraiser out to look at the rugs and they were ruined. We called the company and the owner came out to look at the rugs. In that meeting I was not there but talked to him over the phone. I explained to him what had happened and he called me a lair. I explained to him we questioned rolling them up and he said his people know better. I then said if we did request it why did they not mention it would be a bad idea to roll them upthey are the professionals. (We did not make the request to roll them up and in fact has made space available for them to dry.) After the liar comment I told him to get out of my house.

      I have lived in four Texas cities and Manhattan. I have had rugs cleaned in all of these cities and at no time have I ever been as hustled as I was by Oops. It is my recommendation you drop your personal recommendation as I believe it will undermine your own credibility to your listeners.

      In summary:
      The base service means they show up.
      They are not on time.
      They up sell constantly.
      Once a price is agreed on they try to charge more.
      They rolled up a wet rug stating it was dry and not a problem.
      They lied to us.
      They called me the customer a liar.
      These are not the kind of people you want to recommend to go into the homes of your listeners.

      .

      I had Oops do some pet stained carpeting two weeks ago. First , Chris was a hard -working friendly young man who did the work. He was informative about carpet care and gave no hard sell for extras. The pricing was very fair and the results were very good. I' ll have them back to do my cermic tile . HIGHLY RECOMMEND.

      2
      ★★★★★

      I had Oops do some pet stained carpeting two weeks ago. First , Chris was a hard -working friendly young man who did the work. He was informative about carpet care and gave no hard sell for extras. The pricing was very fair and the results were very good. I' ll have them back to do my cermic tile . HIGHLY RECOMMEND.

      .

      First of all I must say that I am a proud American who is a devoted listener to Michael Berry. Obviously I have a good amount of respect for the man and thus I trust what he has to say...which has led me here. Although carpet cleaning can be considered something ""minor"" it shouldn't be treated as such when you think about the fact you are inviting a complete stranger into your home. My wife and I are cautious about just who cnmes through our front door - and I can safely say that Mr Berry's recommendation of the gentlemen at Oops Steam Cleaning is right on. A young man named Doug came by our home today and was a perfect representative of a strong American-owned company. He provided awesome service and was extremely knowledgable and professional. Yes, this is the kind of man you can invite into your home and not think twice about it. I am not surprised by Mr Berry's endorsements - like I said, right on the money. Thank you Doug and Oops for a job well done. God Bless.

      2
      ★★★★★

      First of all I must say that I am a proud American who is a devoted listener to Michael Berry. Obviously I have a good amount of respect for the man and thus I trust what he has to say...which has led me here. Although carpet cleaning can be considered something ""minor"" it shouldn't be treated as such when you think about the fact you are inviting a complete stranger into your home. My wife and I are cautious about just who cnmes through our front door - and I can safely say that Mr Berry's recommendation of the gentlemen at Oops Steam Cleaning is right on. A young man named Doug came by our home today and was a perfect representative of a strong American-owned company. He provided awesome service and was extremely knowledgable and professional. Yes, this is the kind of man you can invite into your home and not think twice about it. I am not surprised by Mr Berry's endorsements - like I said, right on the money. Thank you Doug and Oops for a job well done. God Bless.

      .

      First time I have used Oops but definately won't be the last!
      Young man by the name of Chris called to let me know he was on the way. Very professional & knowledgeable about his company & their products.
      I had a couple of spots that I melted with an iron and he went out of his way to fix this area. Carpets looked & smelled amazing when he was finished!!
      The carpet dried in a mininum amount of time and as I am writing this the next day the nice clean smell is still there!
      I have tried several different carpet cleaning companies over the years but Oops is by far the best! I will definately use them for my next cleaning!!

      2
      ★★★★★

      First time I have used Oops but definately won't be the last!
      Young man by the name of Chris called to let me know he was on the way. Very professional & knowledgeable about his company & their products.
      I had a couple of spots that I melted with an iron and he went out of his way to fix this area. Carpets looked & smelled amazing when he was finished!!
      The carpet dried in a mininum amount of time and as I am writing this the next day the nice clean smell is still there!
      I have tried several different carpet cleaning companies over the years but Oops is by far the best! I will definately use them for my next cleaning!!

      .

      This will be the second time I've had Doug out at my home and the second time I am very happy with the results. Doug was on time and got started with a smile on my rugs and tile. My floors aren't as perfect as I like them to be with my abundant furry friends going all over it is hard to keep up. My spring cleaning is now in high gear. Thanks Doug and Oops for another happy customer.

      2
      ★★★★★

      This will be the second time I've had Doug out at my home and the second time I am very happy with the results. Doug was on time and got started with a smile on my rugs and tile. My floors aren't as perfect as I like them to be with my abundant furry friends going all over it is hard to keep up. My spring cleaning is now in high gear. Thanks Doug and Oops for another happy customer.

      .

      My white carpet is 20 years old and with a 4 year old great grandson running around (and drinking his chocolate milk wherever I let him, which is wherever he pleases!) had collected a couple of stubborn spots. Last week we decided to try OOPS, and I am telling you they did a phenomenal job...carpet looks virtually new! The only complaint I could possibly have is that I think they had overbooked for the day and might not have made it in the timeframe they gave me had we not called. For this kind of results, I can live with that!

      2
      ★★★★★

      My white carpet is 20 years old and with a 4 year old great grandson running around (and drinking his chocolate milk wherever I let him, which is wherever he pleases!) had collected a couple of stubborn spots. Last week we decided to try OOPS, and I am telling you they did a phenomenal job...carpet looks virtually new! The only complaint I could possibly have is that I think they had overbooked for the day and might not have made it in the timeframe they gave me had we not called. For this kind of results, I can live with that!

      .

      After a difficult situation and a misunderstanding, OOPS made good and refunded my money. The owner called me personally and shredded my check.

      1
      ★★★☆☆

      After a difficult situation and a misunderstanding, OOPS made good and refunded my money. The owner called me personally and shredded my check.

      .

      Josh was right on time as scheduled, cleaned the carpet beautifully, and was very helpful with advise on maintaining the carpet. I highly recommend Oops. They are everything Michael Berry said they would be. Ask for Josh.

      2
      ★★★★★

      Josh was right on time as scheduled, cleaned the carpet beautifully, and was very helpful with advise on maintaining the carpet. I highly recommend Oops. They are everything Michael Berry said they would be. Ask for Josh.

      .

      Josh did a great job of cleaning our carpets, removing pet stains that I was sure would never come out.

      But, thanks to Josh, and Oops' steam cleaning process, our carpets look great and the house smells wonderful.

      I would highly recommend Oops -- and ask for Josh!

      2
      ★★★★★

      Josh did a great job of cleaning our carpets, removing pet stains that I was sure would never come out.

      But, thanks to Josh, and Oops' steam cleaning process, our carpets look great and the house smells wonderful.

      I would highly recommend Oops -- and ask for Josh!

      .

      I had my first experience with this company after hearing Michael Berry speak about them in a 950 advertisment. I called and scheduled the visit almost a week in advance. This past Tuesday their representitive, a young man named Chris, called me about 30 minutes before he arrived to let me know he was on the way. When Chris came to my home he was very professional and explained the estimate and what additional products that were available.

      Although our home is only 6 years old our carpets had some very deep and ugly pet stains. Chris explained each step of the cleaning process and what results we could expect. He assisted me with several large items that my wife couldn't help me with and cheerfully cleaned my carpet n what I thought was record time.

      The results are nothing short of amazing and we are extremely satisfied with the cleaning. I must add that Chris was very knowledgable of the chemicals and the steam process for cleaning while taking the time to point out how I should service my carpets in the future.

      I don't know what experience others had but Chris made our experience worth awarding 5 stars....

      2
      ★★★★★

      I had my first experience with this company after hearing Michael Berry speak about them in a 950 advertisment. I called and scheduled the visit almost a week in advance. This past Tuesday their representitive, a young man named Chris, called me about 30 minutes before he arrived to let me know he was on the way. When Chris came to my home he was very professional and explained the estimate and what additional products that were available.

      Although our home is only 6 years old our carpets had some very deep and ugly pet stains. Chris explained each step of the cleaning process and what results we could expect. He assisted me with several large items that my wife couldn't help me with and cheerfully cleaned my carpet n what I thought was record time.

      The results are nothing short of amazing and we are extremely satisfied with the cleaning. I must add that Chris was very knowledgable of the chemicals and the steam process for cleaning while taking the time to point out how I should service my carpets in the future.

      I don't know what experience others had but Chris made our experience worth awarding 5 stars....

      .

      I guess one star is the lowest I can rate them. I have used Oops in the past (it's been awhile) and was okay with the results. They were pricey but the house smelled fresh when they left and the individuals who came to do the work were professional. Today I called for a quote and an individual named Wade answered the phone. He later identified himself as the manager. It was a short and unpleasant conversation that ended with him hanging up on me after first raising his voice. All this was unprovoked. How shocking is that?! Poor customer service obviously. A follow up phone call that I made did not result in a new person answering the phone or an apology as I hoped. I will not be using them again.

      0
      ★☆☆☆☆

      I guess one star is the lowest I can rate them. I have used Oops in the past (it's been awhile) and was okay with the results. They were pricey but the house smelled fresh when they left and the individuals who came to do the work were professional. Today I called for a quote and an individual named Wade answered the phone. He later identified himself as the manager. It was a short and unpleasant conversation that ended with him hanging up on me after first raising his voice. All this was unprovoked. How shocking is that?! Poor customer service obviously. A follow up phone call that I made did not result in a new person answering the phone or an apology as I hoped. I will not be using them again.

      .

      If you need your carpets cleaned call Josh at Oops Steam Cleaning.
      I heard about them on the radio and liked that they were a local company so I thought I would give them a try. The staff on the phone was prompt, polite and willing to work to my schedule. They called 30 min prior to arriving like they promised. Josh was a very nice, personable guy who I felt perfectly comfortable inviting into my home even though I was home alone. He listened to my needs and didn't try to up sell which I find very annoying. The carpets look brand new even though they are over 3 years old and have a toddler and a cat running around them all day every day. He took special care with he high traffic areas and spots and now you can't even tell the carpet has been walked on let alone lived on for 3 years. I can not say enough about how wonderful the carpets look. I will never use anyone else, Oops Steam Cleaning is my carpet cleaning company for life!

      2
      ★★★★★

      If you need your carpets cleaned call Josh at Oops Steam Cleaning.
      I heard about them on the radio and liked that they were a local company so I thought I would give them a try. The staff on the phone was prompt, polite and willing to work to my schedule. They called 30 min prior to arriving like they promised. Josh was a very nice, personable guy who I felt perfectly comfortable inviting into my home even though I was home alone. He listened to my needs and didn't try to up sell which I find very annoying. The carpets look brand new even though they are over 3 years old and have a toddler and a cat running around them all day every day. He took special care with he high traffic areas and spots and now you can't even tell the carpet has been walked on let alone lived on for 3 years. I can not say enough about how wonderful the carpets look. I will never use anyone else, Oops Steam Cleaning is my carpet cleaning company for life!

      Message from OOPS! STEAM CLEANING

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      Oops! Steam Cleaning is a family owned company and proudly services Houston and Metro areas. We have been designed to offer the best cleaning process along with using highly trained workers and set competitive pricing.

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