Clothing X-Change

★★★☆☆
Fashionistas clear out closet space before shopping at this hip boutique for the latest trends.
  • 1817 21st Avenue South

    Nashville, TN 37212

    Map & Directions
  • 615-463-0209

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I've been to Clothing X Change about 5 times and each time it's been different. I got a great vibe and a lot of help from one member of the staff. Most of the other times I've been there I was either treated with complete apathy or just plain disregard. How many times do people and businesses need to be reminded that costumer service is of utmost importance? I find a lot of "trendy" places, especially new ones that pop up in nashville, are full of "alternative" or "hip" or "retro" styled people who frankly just act like they're way too cool for you even if you ARE buying things from their stores. Clothing X Change offers a decent selection of shoes, a HUGE selection of jeans, and a really crappy selection of dresses and shirts. I maybe found a couple of items that I liked. However, I would be more WILLING to go back IF the staff could their attitudes in check. I, for one, have given this place many chances. And today might have been my last. I would probably go back just to sell clothes but I wouldn't bother staying in there for very long. It doesn't matter how hip or cool your store is, if your attitude SUCKS, then your shop lacks the credit it should deserve.

2
★★☆☆☆

I've been to Clothing X Change about 5 times and each time it's been different. I got a great vibe and a lot of help from one member of the staff. Most of the other times I've been there I was either treated with complete apathy or just plain disregard. How many times do people and businesses need to be reminded that costumer service is of utmost importance? I find a lot of "trendy" places, especially new ones that pop up in nashville, are full of "alternative" or "hip" or "retro" styled people who frankly just act like they're way too cool for you even if you ARE buying things from their stores. Clothing X Change offers a decent selection of shoes, a HUGE selection of jeans, and a really crappy selection of dresses and shirts. I maybe found a couple of items that I liked. However, I would be more WILLING to go back IF the staff could their attitudes in check. I, for one, have given this place many chances. And today might have been my last. I would probably go back just to sell clothes but I wouldn't bother staying in there for very long. It doesn't matter how hip or cool your store is, if your attitude SUCKS, then your shop lacks the credit it should deserve.

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I stop here 2-3 times a month to find deals on my jeans, shirts, and shoes. Recently they have had some new stuff too which helps because there aren't many places to shop for men in Nashville that are reasonably prices.
I avoid coming in the mornings because there seems to be a crowd waiting at the door to sell their wares.

2
★★★★★

I stop here 2-3 times a month to find deals on my jeans, shirts, and shoes. Recently they have had some new stuff too which helps because there aren't many places to shop for men in Nashville that are reasonably prices.
I avoid coming in the mornings because there seems to be a crowd waiting at the door to sell their wares.

Pros: Guys clothing, good music and prices

Cons: Crowded

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They are great, attentive, they have excellent merchandise, I don't know who ticked off the first lady, but she didn't deserve to stay in the store five minutes!!!!!!!!!! I Love the Shop, and I Love the STAFF!!!!!!!!! Go there no way can you be disappointed!!!!!!!!!

2
★★★★★

They are great, attentive, they have excellent merchandise, I don't know who ticked off the first lady, but she didn't deserve to stay in the store five minutes!!!!!!!!!! I Love the Shop, and I Love the STAFF!!!!!!!!! Go there no way can you be disappointed!!!!!!!!!

Pros: Best Place You could possibly shop!!!!!!!!!!

Cons: none

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Walked in, spent five minutes, and walked right out. The staff seems to be more concerned like acting like "the cool kids" (i.e. too cool to be helpful or polite) than providing good customer service. Asked to speak to the manager, and she was twice as aggressive as the staff. Take their money if you must, but don't patronize.
Cheers!

1
★☆☆☆☆

Walked in, spent five minutes, and walked right out. The staff seems to be more concerned like acting like "the cool kids" (i.e. too cool to be helpful or polite) than providing good customer service. Asked to speak to the manager, and she was twice as aggressive as the staff. Take their money if you must, but don't patronize.
Cheers!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Walked in, spent five minutes, and walked right out. The staff seems to be more concerned like acting like "the cool kids" (i.e. too cool to be helpful or polite) than providing good customer service. Asked to speak to the manager, and she was twice as aggressive as the staff. Take their money if you must, but don't patronize.
Cheers!

0
★☆☆☆☆

Walked in, spent five minutes, and walked right out. The staff seems to be more concerned like acting like "the cool kids" (i.e. too cool to be helpful or polite) than providing good customer service. Asked to speak to the manager, and she was twice as aggressive as the staff. Take their money if you must, but don't patronize.
Cheers!

Pros: They pay cash. Occasionally.

Cons: Where do I start?

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While the previous review was most likely written by staff (naughty, naughty), the store does not need such reviews. The store is laid-back and young. I've found great emerging designers like Guenerra and Interlud as well as mid-range brands like BCBG. The store has a great selection of jeans too! The selection is comparable to what is found next door at Posh. The prices went up overall this year, but they still are quite reasonable for used clothes.
The trade 40% rule makes me want to sell my items on ebay instead, but the rule is understandable for such a fantastic location and to pay the great staff that they have. I like them all.

1
★★★☆☆

While the previous review was most likely written by staff (naughty, naughty), the store does not need such reviews. The store is laid-back and young. I've found great emerging designers like Guenerra and Interlud as well as mid-range brands like BCBG. The store has a great selection of jeans too! The selection is comparable to what is found next door at Posh. The prices went up overall this year, but they still are quite reasonable for used clothes.
The trade 40% rule makes me want to sell my items on ebay instead, but the rule is understandable for such a fantastic location and to pay the great staff that they have. I like them all.

Pros: Great unique pieces

Cons: some fakes, but not in the jeans section

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This place is more then impressive! They have jeans that are $175 dollars everywhere else for $50 bucks! And you can bring in your clothing and get cash for it right away! No waiting! They take the risk and take it off your hands but make sure your stuff is in good condition and clean because they won't take 'just anything'- which is a good thing!!!I love this place and am telling everyone I know about it. Plus, the locatoin is perfect- right in the heart of Hillsboro Village. Clothing X Change is a Godsend!

2
★★★★★

This place is more then impressive! They have jeans that are $175 dollars everywhere else for $50 bucks! And you can bring in your clothing and get cash for it right away! No waiting! They take the risk and take it off your hands but make sure your stuff is in good condition and clean because they won't take 'just anything'- which is a good thing!!!I love this place and am telling everyone I know about it. Plus, the locatoin is perfect- right in the heart of Hillsboro Village. Clothing X Change is a Godsend!

Pros: The value of Clothing X Change is unmatched anywhere- best name brand jeans and clothes for so much less!

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Fashionistas clear out closet space before shopping at this hip boutique for the latest trends.

 

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