Austin's Home Electronics

★★★★☆
Monday - Friday 9:00 am - 6:00 pm Saturday 10:00 am - 2:00 pm Sunday - Closed
  • 5123 S. Fraser Way

    Aurora, CO 80015

    Map & Directions
  • 303-903-7608

About Austin's Home Electronics

Categories
  • Consumer Electronics Stores
Details
  • Home Theater Systems

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I voted 5 stars only because there wasn't 6!!! Mike & his associate Jeff are exceptional & totally in a class by themselves. I've been treated rudely & been deceived by other electronic repair companies while trying to get my tv fixed. Mike @ Austin's Electronics has restored my faith in his field. He is polite, knowledgeable, honest & an asset to his chosen field! I can not say enough good stuff about these guys. They're the ONLY one's who are BBB certified in Denver & for good reason!!! Thanks so much to Mike @ Austin's Home Electronics!

5
★★★★★

I voted 5 stars only because there wasn't 6!!! Mike & his associate Jeff are exceptional & totally in a class by themselves. I've been treated rudely & been deceived by other electronic repair companies while trying to get my tv fixed. Mike @ Austin's Electronics has restored my faith in his field. He is polite, knowledgeable, honest & an asset to his chosen field! I can not say enough good stuff about these guys. They're the ONLY one's who are BBB certified in Denver & for good reason!!! Thanks so much to Mike @ Austin's Home Electronics!

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My sub was misdiagnosed by Austin??s home electronics Mike mistakenly replaced a speaker he claimed was shot, it turns out it merely had a short in the wire and needed soldering. I know because I tested the old speaker out and got it to work. The sub still has a buzz in it and another shop diagnosed it as a voltage drop in the transformer now not only did I replace a speaker that was good at a cost of $250 + labor I need to pay another shop more $ to fix it properly.
I called Mike and told him the problem of his misdiagnoses and I now had wasted money for a part that can??t be taken back. After a long argument about it not being his fault and I said it was, because I could prove the old speaker worked he claimed he would honor the 90 day warranty and take care of it with a partial refund.
Guess what it never happened he ignored my phone calls and never got back to me I gave him nearly 3 weeks to follow thru but he never did. I believe he was hoping I would just go away. So my warning to anybody out there in my opinion you would be better off to find another repair shop that actually thoroughly check your stuff both with tools and a well trained eye to check for exposed wires or small shorts Ect. Before making a diagnostic call, and hopefully if a mistake is made on their part to actually follow thru with their warranty and promises. Ps Check the Better Business Bureau For a complaint similar in nature to mine.

1
★☆☆☆☆

My sub was misdiagnosed by Austin??s home electronics Mike mistakenly replaced a speaker he claimed was shot, it turns out it merely had a short in the wire and needed soldering. I know because I tested the old speaker out and got it to work. The sub still has a buzz in it and another shop diagnosed it as a voltage drop in the transformer now not only did I replace a speaker that was good at a cost of $250 + labor I need to pay another shop more $ to fix it properly.
I called Mike and told him the problem of his misdiagnoses and I now had wasted money for a part that can??t be taken back. After a long argument about it not being his fault and I said it was, because I could prove the old speaker worked he claimed he would honor the 90 day warranty and take care of it with a partial refund.
Guess what it never happened he ignored my phone calls and never got back to me I gave him nearly 3 weeks to follow thru but he never did. I believe he was hoping I would just go away. So my warning to anybody out there in my opinion you would be better off to find another repair shop that actually thoroughly check your stuff both with tools and a well trained eye to check for exposed wires or small shorts Ect. Before making a diagnostic call, and hopefully if a mistake is made on their part to actually follow thru with their warranty and promises. Ps Check the Better Business Bureau For a complaint similar in nature to mine.

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0 out of 1 people found this review helpful.

.

He is very knowledgeable and didn't charge more than he quoted. He was right on time and I am very pleased with his work. His price was very competative and even though it took longer than he anticipated he didn't try to make extra charges.
Pam

5
★★★★★

He is very knowledgeable and didn't charge more than he quoted. He was right on time and I am very pleased with his work. His price was very competative and even though it took longer than he anticipated he didn't try to make extra charges.
Pam

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.

Mike was right on time, and was able to diagnose and fix my problems very quickly. He's very professional and knowledgeable. You just can beat in home service.

5
★★★★★

Mike was right on time, and was able to diagnose and fix my problems very quickly. He's very professional and knowledgeable. You just can beat in home service.

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Message from Austin's Home Electronics

For fast, reliable in-home service!

More about Austin's Home Electronics

In-Home Service & Repair for all your electronic needs* HDTV's & Big Screens* Home Theater & Media Products* Customer Education & Set-Ups Available

 

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