Vacaville Appliance Ctr

★★★★☆
  • 1020 E Monte Vista Ave Ste B

    Vacaville, CA 95688

    Map & Directions
  • 707-451-7496

About Vacaville Appliance Ctr

Hours
Mon-Sat 10am-6pm

Shopping

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This review is based solely on driving: While leaving Napa we encountered a delivery truck for Vacaville Appliance, after noticing them swerve in and put of morning traffic, then being tailgted by said truck, and ultimately the driver attempting to change lanes EXTREMELY close to our rear bumper, we decided to call thier office. A very professional woman answered the phone, I told her what had happened. She knew exactly who it was, the owner. And that she would call them. While they were driving erratically! To top the professionallism off, as we entered the highway the driver of the offending vehicle slowed down, as if to let us catch up, then proudly displayed a handwritten sign stating he was in-fact the owner, while the passanget stuck his tounge out and waved his cell phone at us. Again, extremely professonal behavior displayed by the owner of a company that promises dependability. I wouldn't spend any money with this company!

1
★☆☆☆☆

This review is based solely on driving: While leaving Napa we encountered a delivery truck for Vacaville Appliance, after noticing them swerve in and put of morning traffic, then being tailgted by said truck, and ultimately the driver attempting to change lanes EXTREMELY close to our rear bumper, we decided to call thier office. A very professional woman answered the phone, I told her what had happened. She knew exactly who it was, the owner. And that she would call them. While they were driving erratically! To top the professionallism off, as we entered the highway the driver of the offending vehicle slowed down, as if to let us catch up, then proudly displayed a handwritten sign stating he was in-fact the owner, while the passanget stuck his tounge out and waved his cell phone at us. Again, extremely professonal behavior displayed by the owner of a company that promises dependability. I wouldn't spend any money with this company!

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We scheduled an appointment for a repair on a clothes washer. They ordered the part without actually visiting to diagnose the machine. An hour before they were to arrive to install the part, they called to tell us the part would be

3
★★★★★

We scheduled an appointment for a repair on a clothes washer. They ordered the part without actually visiting to diagnose the machine. An hour before they were to arrive to install the part, they called to tell us the part would be

Pros: --

Cons: Rude, Selfish, Unprofessional

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NOTE: If anyone has read my previous review, there was a misunderstanding on my part, it has been discussed and now I have a much better understanding of what is going on. My apologies. We have been buying from this company for 4 years now. When we got our first place together we first bought a fridge and a washer and a dryer. Then we ended up buying another fridge for out in the garage. When we recently bought a new house we ended up buying a really nice 5 burner stove with matching microwave and a matching dishwasher (now all of our appliances are matching). We have had a few problems with a few of our appliances but nothing really major. When we have called them to come out for a service call they come out really quick. The only time they are unable to come out and fix it right away is when the manufacturer has parts on back order which is out of their hands. They are very friendly, helpful people. A great place to find a wide verity of appliances and at good rates. I would definitely recommend this place for all of your appliance needs. Next on the shopping cart is a front loading washer and dryer, only if I can talk the hubby into it :)

4
★★★★☆

NOTE: If anyone has read my previous review, there was a misunderstanding on my part, it has been discussed and now I have a much better understanding of what is going on. My apologies. We have been buying from this company for 4 years now. When we got our first place together we first bought a fridge and a washer and a dryer. Then we ended up buying another fridge for out in the garage. When we recently bought a new house we ended up buying a really nice 5 burner stove with matching microwave and a matching dishwasher (now all of our appliances are matching). We have had a few problems with a few of our appliances but nothing really major. When we have called them to come out for a service call they come out really quick. The only time they are unable to come out and fix it right away is when the manufacturer has parts on back order which is out of their hands. They are very friendly, helpful people. A great place to find a wide verity of appliances and at good rates. I would definitely recommend this place for all of your appliance needs. Next on the shopping cart is a front loading washer and dryer, only if I can talk the hubby into it :)

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I called on a Wednesday and the next day a serviceman was there to fix my refrigerator. He fixed it within 30 minutes and it has been working well ever since!!!

I will definitely be using them again!

4
★★★★☆

I called on a Wednesday and the next day a serviceman was there to fix my refrigerator. He fixed it within 30 minutes and it has been working well ever since!!!

I will definitely be using them again!

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0 out of 1 people found this review helpful.

 

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