Suddath Relocation Systems of Minnesota, LLC

★★★★☆
Since 1901, Barrett Moving & Storage has been performing specialty moves involving art, pricey or delicate items and international shipping.
  • 7100 Washington Ave S

    Eden Prairie, MN 55344

    Map & Directions
  • 952-944-6550

About Suddath Relocation Systems of Minnesota, LLC

Hours
Mon-Fri 8am-5pm

Transportation & Storage

Transportation & Storage
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Wonderful company. On 7/30/12 I moved my 94 year old mother from her 1 BR apt in Wayzata to Scottsdale, AZ. Barrett's [United Van Lines] $4000 estimate was $1000 less than Beltman [North American]. That included full replacement insurance. They did ALL the packing. They were on time on both ends and very professional. Two items were broken and they are taking care of them promptly. And get this: I just received an email notifying me that they are refunding $311 as the final charge was less than the estimate.

5
★★★★★

Wonderful company. On 7/30/12 I moved my 94 year old mother from her 1 BR apt in Wayzata to Scottsdale, AZ. Barrett's [United Van Lines] $4000 estimate was $1000 less than Beltman [North American]. That included full replacement insurance. They did ALL the packing. They were on time on both ends and very professional. Two items were broken and they are taking care of them promptly. And get this: I just received an email notifying me that they are refunding $311 as the final charge was less than the estimate.

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My business used Barrett Moving & Storage to help us get organized. They did a fabulous job!! We are in the process of organizing and redecorating our office. We had lots of office furniture, equipment and misc. stuff that we needed to

3
★★★★★

My business used Barrett Moving & Storage to help us get organized. They did a fabulous job!! We are in the process of organizing and redecorating our office. We had lots of office furniture, equipment and misc. stuff that we needed to

.

I will explain the complete experience in details. Due to change in location of my job, I had to initiate the movement. As I had very less time (just 7 days) to wrap up tons on things (also the on-going project work) hence I did not have much time to really read reviews of every moving company and then select. I searched for 1 such company in MN and got the name of Barrett Moving. Called them up and booked a visit of my house by one of the sales representative.

First day when I the sales person (Mike) came to my place and provided me the estimates I had very good impression. I enquired to him regarding the hanlding of goods. He showed me lots of photos of their storage area explaining me how process-oriented they are. Also he claimed that their marking & tracking system is so robust that every item is tracked from the moment they pick till they deliver. As things looked okay to me, I went ahead and signed the contract (as I was in hurry too).

On the very next day I get a call from their office saying the time fixed for pick-up is not working out and asked me to give some other time. As I had to complete tons of works hence 1 small change in plan meant to me a huge change. Anyways, finally I gave alternative time.

On the pick up day people who came to pick up the goods were pretty good and completed their job on time.

Now comes the terrible part. As my destination address was not know at the time of loading, hence I told them that as soon as I reach my destination I will inform them regarding the same. In next 4 days I inform them about the final destination address. First one lady says that she will arrange. But next day she leaves the company and someone else takes up the position. But now this new person says that they cannot deliver the good for another 10 days as there is no other delivery truck going towards that. In-spite of me requesting he stuck to his point.

Here is the last bit. Finally after 10 days I got my goods delivered. While delivery I found that one of the items is missing. I asked the driver regarding the same. But he could not say anything other that "I could not find it in the storage". When I called up the office to check, they were pretty indifferent regarding the loss and just said somehow it is lost and if I wish I can log claim. Luckily it was not expensive or critical item. Hence, I did not incurr that kind of loss.

LESSONS LEARNT - Hence, the lesson learnt is that I should not be using or recommend anyone to use this moving company in future. Because I am scared that if any of my other expensive items would have lost or damaged then also these people would have been this indifferent. This clearly shows the kind of major process FAILURE they have internally and the kind of FAKE PROMISES made by the sales folks.

2
★★☆☆☆

I will explain the complete experience in details. Due to change in location of my job, I had to initiate the movement. As I had very less time (just 7 days) to wrap up tons on things (also the on-going project work) hence I did not have much time to really read reviews of every moving company and then select. I searched for 1 such company in MN and got the name of Barrett Moving. Called them up and booked a visit of my house by one of the sales representative.

First day when I the sales person (Mike) came to my place and provided me the estimates I had very good impression. I enquired to him regarding the hanlding of goods. He showed me lots of photos of their storage area explaining me how process-oriented they are. Also he claimed that their marking & tracking system is so robust that every item is tracked from the moment they pick till they deliver. As things looked okay to me, I went ahead and signed the contract (as I was in hurry too).

On the very next day I get a call from their office saying the time fixed for pick-up is not working out and asked me to give some other time. As I had to complete tons of works hence 1 small change in plan meant to me a huge change. Anyways, finally I gave alternative time.

On the pick up day people who came to pick up the goods were pretty good and completed their job on time.

Now comes the terrible part. As my destination address was not know at the time of loading, hence I told them that as soon as I reach my destination I will inform them regarding the same. In next 4 days I inform them about the final destination address. First one lady says that she will arrange. But next day she leaves the company and someone else takes up the position. But now this new person says that they cannot deliver the good for another 10 days as there is no other delivery truck going towards that. In-spite of me requesting he stuck to his point.

Here is the last bit. Finally after 10 days I got my goods delivered. While delivery I found that one of the items is missing. I asked the driver regarding the same. But he could not say anything other that "I could not find it in the storage". When I called up the office to check, they were pretty indifferent regarding the loss and just said somehow it is lost and if I wish I can log claim. Luckily it was not expensive or critical item. Hence, I did not incurr that kind of loss.

LESSONS LEARNT - Hence, the lesson learnt is that I should not be using or recommend anyone to use this moving company in future. Because I am scared that if any of my other expensive items would have lost or damaged then also these people would have been this indifferent. This clearly shows the kind of major process FAILURE they have internally and the kind of FAKE PROMISES made by the sales folks.

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These guys were a lifesaver! Our original movers fell though and a friend mentioned we try Barrett...thank you Barrett!

The move was simple and headache free.

I recommend you give them a try.

5
★★★★★

These guys were a lifesaver! Our original movers fell though and a friend mentioned we try Barrett...thank you Barrett!

The move was simple and headache free.

I recommend you give them a try.

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I was really stressed out about my move until I called Barrett. I felt really overwhelmed. I couldn't believe how quickly my move went! Thanks, Barrett!

5
★★★★★

I was really stressed out about my move until I called Barrett. I felt really overwhelmed. I couldn't believe how quickly my move went! Thanks, Barrett!

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The moving business must be so good Barrett doesn't need or care about new business. Scheduled an estimate yielding to their schedule, not mine, took time off from work to be at what would have been a good sized job for them (4500 sq ft home) not 5 miles from their offices. No one showed and after 1/2 hour I called Eliza with whom I made the appointment. She said someone double booked the estimator (she's in charge of this) and that I would need to re-schedule for Friday. I very politely explained that taking more time off for this would be a problem and if they couldn't get someone out today as promised, I would need to move on to another company. She then hung up on me. I called Bill Johnson the GM to report this and have not even received an apology for what I consider rude, unprofessional behavior. If they are this unreliable and unprofessional for an estimate, what would the move be like. Glad I found out now!.

1
★☆☆☆☆

The moving business must be so good Barrett doesn't need or care about new business. Scheduled an estimate yielding to their schedule, not mine, took time off from work to be at what would have been a good sized job for them (4500 sq ft home) not 5 miles from their offices. No one showed and after 1/2 hour I called Eliza with whom I made the appointment. She said someone double booked the estimator (she's in charge of this) and that I would need to re-schedule for Friday. I very politely explained that taking more time off for this would be a problem and if they couldn't get someone out today as promised, I would need to move on to another company. She then hung up on me. I called Bill Johnson the GM to report this and have not even received an apology for what I consider rude, unprofessional behavior. If they are this unreliable and unprofessional for an estimate, what would the move be like. Glad I found out now!.

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The people at Barrett Moving from the switchboard, to the packers, to the movers - are professional, dependable and real people. There's a reason that they've been in business since 1901. I'd definitely use them again.

5
★★★★★

The people at Barrett Moving from the switchboard, to the packers, to the movers - are professional, dependable and real people. There's a reason that they've been in business since 1901. I'd definitely use them again.

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NICE

car transport, auto transport, auto moving, car moving,Auto Transport moving,car transport, auto transport, car shipping, vehicle shipping, car shipper, vehicle shipper
Houston car transport, Houston Texas auto transport, Houston vehicles transport
_________________________________
Auto moving - Auto Transport moving
http://www.americanautomoving.com

4
★★★★☆

NICE

car transport, auto transport, auto moving, car moving,Auto Transport moving,car transport, auto transport, car shipping, vehicle shipping, car shipper, vehicle shipper
Houston car transport, Houston Texas auto transport, Houston vehicles transport
_________________________________
Auto moving - Auto Transport moving
http://www.americanautomoving.com

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Barrett really cares about providing quality service. They give good advice to help make things easier and offer a moving planner and resources to help make a move easier.

5
★★★★★

Barrett really cares about providing quality service. They give good advice to help make things easier and offer a moving planner and resources to help make a move easier.

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Since 1901, Barrett Moving & Storage has been performing specialty moves involving art, pricey or delicate items and international shipping.

 

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