T-Mobile

★★★★☆
  • 495 Union St 2162

    Waterbury, CT 06706

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4.0 2
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This past year I signed an agreement with t-mobile and in doing so they were very nice prior to signing a contract however once they get you, their attitude change 150 % ...
I started to have a problem with the signal they provided at both my home and work location and All I got was a run around. First they said they would check into it by checking the signal in my home area and that they would get back to me. Mean time, I lost important calls several times, never got back to me. I also experience the same problem at my work location. Several weeks pased and they never called. When calling them regarding the service, I asked if I could terminate the contract as they weren't providing adequate service and they simply told me that I could not do that and that if I did that on my own, they would fine me with an early termination fee. Well service never improved and I kept looking calls so I opted out as I would be loosing important calls and instead of pro-rating me for opting out early of six months left on the contract, they just decided to fine me the full early termination fee of $200.00. I think that this is very unfair of them to do to people that are just trying to make end meet. Finally I went with Sprint and I have an excellent signal at both work and at home. T-Mobile god works in misterious ways and all I can say is you will get yours some day.

5
★★★★★

This past year I signed an agreement with t-mobile and in doing so they were very nice prior to signing a contract however once they get you, their attitude change 150 % ...
I started to have a problem with the signal they provided at both my home and work location and All I got was a run around. First they said they would check into it by checking the signal in my home area and that they would get back to me. Mean time, I lost important calls several times, never got back to me. I also experience the same problem at my work location. Several weeks pased and they never called. When calling them regarding the service, I asked if I could terminate the contract as they weren't providing adequate service and they simply told me that I could not do that and that if I did that on my own, they would fine me with an early termination fee. Well service never improved and I kept looking calls so I opted out as I would be loosing important calls and instead of pro-rating me for opting out early of six months left on the contract, they just decided to fine me the full early termination fee of $200.00. I think that this is very unfair of them to do to people that are just trying to make end meet. Finally I went with Sprint and I have an excellent signal at both work and at home. T-Mobile god works in misterious ways and all I can say is you will get yours some day.

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We were not very satisfied with the service when we went to T Mobile with a non working cell phone. The best they were able to do was offer to buy a new one.

3
★★★☆☆

We were not very satisfied with the service when we went to T Mobile with a non working cell phone. The best they were able to do was offer to buy a new one.

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Unlimited Mobile to Mobile calling with AT&T wireless customers

More about T-Mobile

Waterbury, Cell Phones, Cell Phone Plans, Mobile Phones, Wireless, iPhone, Smartphones, Accessories, Prepaid Phones, GO Phones -- iphone, Apple, Blackberry, HTC, LG, Motorola, Nokia, Palm. All brands not available in all areas.

 

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