Bally Total Fitness-Albany

★★★★☆
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  • 1 Crossgates Mall Rd

    Albany, NY 12203

    Map & Directions
  • 518-869-0473

About Bally Total Fitness-Albany

Hours
Sun 6am-8pm, Mon-Fri 5am-12am, Sat 6am-10pm

Sports & Recreation

Sports & Recreation
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Do not sign a contract with Bally's. Signed up in Crossgates mall supposedly with the person that was also to be my personal trainer. First day, no personal trainer, gave me someone else, he showed me the machines and told me to call him

3
★★★★★

Do not sign a contract with Bally's. Signed up in Crossgates mall supposedly with the person that was also to be my personal trainer. First day, no personal trainer, gave me someone else, he showed me the machines and told me to call him

.

Think the gym is well located, handy to Dicks and fresh, healthy food at a nearby cafe. \r
I had a good experience with the yoga class instructors although the trainer I truly liked left and I was never able to identify another who was

3
★★★★★

Think the gym is well located, handy to Dicks and fresh, healthy food at a nearby cafe. \r
I had a good experience with the yoga class instructors although the trainer I truly liked left and I was never able to identify another who was

.

COMPLETE TATOL SCAM!!\r
Which I would have seen this sooner, this place is a complete and total scam, I agree with every body that had complains about it. I just like some of the people above was approach by a muscle guy with a nice guy

3
★★★★★

COMPLETE TATOL SCAM!!\r
Which I would have seen this sooner, this place is a complete and total scam, I agree with every body that had complains about it. I just like some of the people above was approach by a muscle guy with a nice guy

.

I met people with similar challenges. Working alongside them at Bally helped me stay dedicated.

3
★★★★★

I met people with similar challenges. Working alongside them at Bally helped me stay dedicated.

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Classes are great, Diane Rocks!

3
★★★★★

Classes are great, Diane Rocks!

.

Love the new tanning beds!

3
★★★★★

Love the new tanning beds!

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This is a 3 star gym in what will be for many members a 5 star location. Especially around the holidays, the chance to break up a shopping trip with your choice of a workout is a real luxury, compared with spending a solid several hours

3
★★★★★

This is a 3 star gym in what will be for many members a 5 star location. Especially around the holidays, the chance to break up a shopping trip with your choice of a workout is a real luxury, compared with spending a solid several hours

.

I signed up for the free week long guest pass to check it out. This gym is really clean and there is never a wait for the machines here. The location is convenient (it's in the mall after all) and you can treat yourself to some clothes

3
★★★★★

I signed up for the free week long guest pass to check it out. This gym is really clean and there is never a wait for the machines here. The location is convenient (it's in the mall after all) and you can treat yourself to some clothes

.

The best trainer at this gym is Edson! Ask for him if you really want results

3
★★★★★

The best trainer at this gym is Edson! Ask for him if you really want results

.

very disappointed in how my situation was handled, as I was hired part time for morning and worked a week. 1st of all the person I was replacing should have been informed, rather than him asking me, and storming out slamming the front door to the mall- apparently he was not aware I was taking 2 days away from him- and although the person that trained me did a fantastic job, never got to talk to the GM, he was sick, and basically just sat there- that is not how I operate. needless to say, went in to pick up my check a week ago, and was told by the owner that "they" mailed it out....they who? have left several messages for the owner, and of course no check. I worked the days, worked the hours, not understanding why no one will get back with me>?

0
★☆☆☆☆

very disappointed in how my situation was handled, as I was hired part time for morning and worked a week. 1st of all the person I was replacing should have been informed, rather than him asking me, and storming out slamming the front door to the mall- apparently he was not aware I was taking 2 days away from him- and although the person that trained me did a fantastic job, never got to talk to the GM, he was sick, and basically just sat there- that is not how I operate. needless to say, went in to pick up my check a week ago, and was told by the owner that "they" mailed it out....they who? have left several messages for the owner, and of course no check. I worked the days, worked the hours, not understanding why no one will get back with me>?

.

Was a member here 4 years ago and although it was not as bad as some of the other reviews mention it was what I would expect from a gym.

On the other hand re-joined after moving back to albany when a they added tanning and love the new staff and equipment. Buying my mother a membership for her birthday...

2
★★★★★

Was a member here 4 years ago and although it was not as bad as some of the other reviews mention it was what I would expect from a gym.

On the other hand re-joined after moving back to albany when a they added tanning and love the new staff and equipment. Buying my mother a membership for her birthday...

.

Please dont join Bally fitness in Albany..They are complete frauds..They are not professional and are a complete rip offs..They just want your money and will do anything so that you join teh gym and then u will repent your entire life..They are a bunch of losers who just sit there and keep giving false information to teh customers..please stay away from thsi gym..u r better off joining any gym in this world but not bally's for christ sake..There are many better gyms in albnay than bally's infact any gym is better than this gym..There is a guy..i think his name is Jeff he thinks he is teh owner and tells people taht he owns the gym and talks trash..they are all uneducated,uncivilized people..i have had an awful experience joining this gym..most of my friends who joined after me closed their membership as well...please stay away..its not worth it..they make u join and tehn will rip u off by lying...

0
★☆☆☆☆

Please dont join Bally fitness in Albany..They are complete frauds..They are not professional and are a complete rip offs..They just want your money and will do anything so that you join teh gym and then u will repent your entire life..They are a bunch of losers who just sit there and keep giving false information to teh customers..please stay away from thsi gym..u r better off joining any gym in this world but not bally's for christ sake..There are many better gyms in albnay than bally's infact any gym is better than this gym..There is a guy..i think his name is Jeff he thinks he is teh owner and tells people taht he owns the gym and talks trash..they are all uneducated,uncivilized people..i have had an awful experience joining this gym..most of my friends who joined after me closed their membership as well...please stay away..its not worth it..they make u join and tehn will rip u off by lying...

.

I and a friend walked past this gym in the mall one day, was approached by a bulky muscular guy and shown some excercizes and such. I was told about the 30 day trial, and also told that I could just cancel by phone or stopping in if I wanted to. Easy enough. I changed my mind before the 30 days was up, and lo and behold! The contract said otherwise, and what they told me was complete garbage. Dont believe what they tell you as they are complete liars and fakes. Look at the print on the document, not at their smiling commissioned-fueled lieing-to-make-a-buck faces. I declared bankruptcy (them included) because I lost my job in 2009 and still they lie to the credit agencies so as to look as if "not included in bankruptcy". Im beginning to fighting this and have a lawyer, but please, anyone reading this, DONT trust them for anything, dont go through the anguish I am going through, there are plenty of great gyms out there just look into them before committing anything, even a signature on paper as thats how unscrupulous, uncaring places such as Ballys get your money. If you are not a member, just walk past the place looking at it with interest. See how fast an employee will approach you to try to hook the bait. Thats all you are to them. bait. I gave this place a 1, which is too high but the lowest I could give it. Try them, and you will want to do the same, believe me. I fell prey to them, please dont do the same.

0
★☆☆☆☆

I and a friend walked past this gym in the mall one day, was approached by a bulky muscular guy and shown some excercizes and such. I was told about the 30 day trial, and also told that I could just cancel by phone or stopping in if I wanted to. Easy enough. I changed my mind before the 30 days was up, and lo and behold! The contract said otherwise, and what they told me was complete garbage. Dont believe what they tell you as they are complete liars and fakes. Look at the print on the document, not at their smiling commissioned-fueled lieing-to-make-a-buck faces. I declared bankruptcy (them included) because I lost my job in 2009 and still they lie to the credit agencies so as to look as if "not included in bankruptcy". Im beginning to fighting this and have a lawyer, but please, anyone reading this, DONT trust them for anything, dont go through the anguish I am going through, there are plenty of great gyms out there just look into them before committing anything, even a signature on paper as thats how unscrupulous, uncaring places such as Ballys get your money. If you are not a member, just walk past the place looking at it with interest. See how fast an employee will approach you to try to hook the bait. Thats all you are to them. bait. I gave this place a 1, which is too high but the lowest I could give it. Try them, and you will want to do the same, believe me. I fell prey to them, please dont do the same.

.

I joined, or so I thought, on a month to month basis. Little did I know, my contract surprising listed me as a year long member. I SPECIFICALLY stated I was only joining for a two month period as I was leaving the state. I was assured this was not problem. Well, when it came time to cancel, I was told I needed to present a utility bill from my new home (of which there was none, because the construction is in process) a mortgage agreement, (out of the question, it's none of their business) or I would be responsible for the yearly fee. I told the manager I would just cancel my credit card and did so. Even my credit card advisor said she had a terrible experience with Ballys. The rude, disrepectful manner in which I was treated was incredible. The manager was smug and "if that's the way you want to play it" that Ballys could play the same game. How they get away with bullying people is beyond me. Save your money and your time - join another club!!!

0
★☆☆☆☆

I joined, or so I thought, on a month to month basis. Little did I know, my contract surprising listed me as a year long member. I SPECIFICALLY stated I was only joining for a two month period as I was leaving the state. I was assured this was not problem. Well, when it came time to cancel, I was told I needed to present a utility bill from my new home (of which there was none, because the construction is in process) a mortgage agreement, (out of the question, it's none of their business) or I would be responsible for the yearly fee. I told the manager I would just cancel my credit card and did so. Even my credit card advisor said she had a terrible experience with Ballys. The rude, disrepectful manner in which I was treated was incredible. The manager was smug and "if that's the way you want to play it" that Ballys could play the same game. How they get away with bullying people is beyond me. Save your money and your time - join another club!!!

Pros: Good classes

Cons: Unscrupulous pratices

.

Signed on after a 3 week trial program. Promised 1:1 training and a "program". Within 4 weeks, all staff terminated due to sexual harrassement charges. Replacement staff (mostly kids) cared less about keeping up with the promises made by sellers. They were too busy trying to hook up with members of the opposite gender...Seen time after time from both the male AND female attendants. Appoinments for 1:1 were NOT maintained, No programs were ever provided. Equipment over a 2 1/2 yr time frame was in fair condition, much of the padding and protective coverings are in poor condition. Notified Corporate, and received one phone call back from "the new manager" who is gone more than here, and is of course the only person who can assist us.
The only way to cancel the contract is through death, moving over 25 miles from the facilitiy, or with medical reasons. Have read article after article in the T.U. how folks were helped out of their contracts, This of course AFTER we signed up, and because we tried to use the facility and obtain the services, we were not eligible for a refund attempt....

Ballys at Crossgates stinks...The facility, the staff the corporate offices.
I would NOT give this particular facility even a 1 star Rating. IT is NOT worth it.

0
★☆☆☆☆

Signed on after a 3 week trial program. Promised 1:1 training and a "program". Within 4 weeks, all staff terminated due to sexual harrassement charges. Replacement staff (mostly kids) cared less about keeping up with the promises made by sellers. They were too busy trying to hook up with members of the opposite gender...Seen time after time from both the male AND female attendants. Appoinments for 1:1 were NOT maintained, No programs were ever provided. Equipment over a 2 1/2 yr time frame was in fair condition, much of the padding and protective coverings are in poor condition. Notified Corporate, and received one phone call back from "the new manager" who is gone more than here, and is of course the only person who can assist us.
The only way to cancel the contract is through death, moving over 25 miles from the facilitiy, or with medical reasons. Have read article after article in the T.U. how folks were helped out of their contracts, This of course AFTER we signed up, and because we tried to use the facility and obtain the services, we were not eligible for a refund attempt....

Ballys at Crossgates stinks...The facility, the staff the corporate offices.
I would NOT give this particular facility even a 1 star Rating. IT is NOT worth it.

Pros: located in the mall- other things to do but come here

Cons: dirty equipment, staff who could care less

.

I'm rating it a 1 out of 5 No Joke as per my experience with this Bally's.

The Bally's Total Fitness company is a very dirty company.

They lied during the sign up saying that you can cancel in 60 days with no problems, but the truth is you only get 3 days to cancel and also you signed up for a 3 year CREDIT-based contract which you can only get out of if YOU DIE or You are injured for 6 MONTHS with a doctor's note or you MOVE TO a RURAL area 25 miles away from any Ballys. These terms are horrible and nobody should ever trust a gym for 3 years, what if the gym starts to lose quality over 3 years (gets crowded, not taking care of machines, gets dirty, or it gets crowded or you need the $ later)? So after you've signed up they're done smiling at you and making you feel good and instead make you feel like a piece of ....well you know what.

Also the staff have been repeatedly getting into trouble for sexually harassing women and assault charges in the women's bathroom....

The Bally's Total Fitness company is a dirty company just google it and you'll quickly find out more about it.

0
★☆☆☆☆

I'm rating it a 1 out of 5 No Joke as per my experience with this Bally's.

The Bally's Total Fitness company is a very dirty company.

They lied during the sign up saying that you can cancel in 60 days with no problems, but the truth is you only get 3 days to cancel and also you signed up for a 3 year CREDIT-based contract which you can only get out of if YOU DIE or You are injured for 6 MONTHS with a doctor's note or you MOVE TO a RURAL area 25 miles away from any Ballys. These terms are horrible and nobody should ever trust a gym for 3 years, what if the gym starts to lose quality over 3 years (gets crowded, not taking care of machines, gets dirty, or it gets crowded or you need the $ later)? So after you've signed up they're done smiling at you and making you feel good and instead make you feel like a piece of ....well you know what.

Also the staff have been repeatedly getting into trouble for sexually harassing women and assault charges in the women's bathroom....

The Bally's Total Fitness company is a dirty company just google it and you'll quickly find out more about it.

Pros: THE EQUIPMENT IS STILL SORT OF NEW

Cons: Staff is dirty and lies and is deceptive, 3 year NON-Cancellable Credit-based contracts

Editorial from

The Scene
Most Ballys stick to the basics for their design. Televisions broadcast silently above multiple rows of cardio machines; mirrored walls act as the primary decorative components. But thanks to high-energy television ads…

 

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