Chipman Relocation & Logistics

★★★★★
Premier Mover for Commercial and Residential Relocation
  • 2300 N Watney Way

    Fairfield, CA 94533

    Map & Directions
  • 925-609-1800

Transportation & Storage

Transportation & Storage
More choices in Fairfield:
Resultset_next

Hueytown Mini-Storage

3284 Allison Bonnett Memorial Dr Bessemer, AL

Resultset_next

Jimmie's Mini Storage

2358 Morgan Rd Bessemer, AL

5.0 1
Hi! Sign in to let us know how Chipman Relocation & Logistics was?
Write a Review
.

Well, we thought this was going to be a great experience until we tried to get our stuff.

1st the binding estimate went great. Jon came out and evaluated our stuff and gave us a binding estimate which I recommend if you are having a company move you.

2nd:The day of the move went well. The movers showed up on time at the scheduled 8a.m. and they handled our stuff with TLC. We even treated them with pizza and ice cream. We loved the 3 men that helped (Matthew, AJ and LJ)

3rd: Well we were told they had up to 4 days to deliver our stuff. Anytime between June30-July 3. So we waited and nothing by July 2nd. So I called being a little concerned since I hadn't heard anything. I was told at 3pm on July 2nd that our stuff would not arrive until Monday July 7th!!! Well, that did not settle well with me. I signed a contract for a reason and that was not to get my stuff later. I was fuming when I was given the news. So I called Tom Chipman himself and told him how I was upset. I more upset about nobody calling us the day before the last scheduled day. After talking to Tom for 2 hours about how he can't control what has happened and on and on. What happened is that the truck drive United Lines did not want to drive any further until after the 4th of July. So Tom ended up renting a truck and random people to meet up with the truck driver to get our stuff. Well, Tom did not lift a box it was other people. We ended up getting our stuff on the very last day of the signed contract date.

I was more upset that we never received an apology from Tom. His last words to me were we will make this "Traumatic experience" up to you in the end. Well, he has never called and so with this I reported the company to BBB (Better Business Bureau)

So in the end I would not recommend this company. Nobody follows through and don't expect to receive your refund back if your stuff was under weight within 8 weeks after you move....

5
★★★★★

Well, we thought this was going to be a great experience until we tried to get our stuff.

1st the binding estimate went great. Jon came out and evaluated our stuff and gave us a binding estimate which I recommend if you are having a company move you.

2nd:The day of the move went well. The movers showed up on time at the scheduled 8a.m. and they handled our stuff with TLC. We even treated them with pizza and ice cream. We loved the 3 men that helped (Matthew, AJ and LJ)

3rd: Well we were told they had up to 4 days to deliver our stuff. Anytime between June30-July 3. So we waited and nothing by July 2nd. So I called being a little concerned since I hadn't heard anything. I was told at 3pm on July 2nd that our stuff would not arrive until Monday July 7th!!! Well, that did not settle well with me. I signed a contract for a reason and that was not to get my stuff later. I was fuming when I was given the news. So I called Tom Chipman himself and told him how I was upset. I more upset about nobody calling us the day before the last scheduled day. After talking to Tom for 2 hours about how he can't control what has happened and on and on. What happened is that the truck drive United Lines did not want to drive any further until after the 4th of July. So Tom ended up renting a truck and random people to meet up with the truck driver to get our stuff. Well, Tom did not lift a box it was other people. We ended up getting our stuff on the very last day of the signed contract date.

I was more upset that we never received an apology from Tom. His last words to me were we will make this "Traumatic experience" up to you in the end. Well, he has never called and so with this I reported the company to BBB (Better Business Bureau)

So in the end I would not recommend this company. Nobody follows through and don't expect to receive your refund back if your stuff was under weight within 8 weeks after you move....

Was this review helpful to you?
Ratings_icons Ratings_icons

Editorial from

Take away the stress of moving by calling Chipman Relocations in Fairfield for your next personal or corporate relocation.

 

Wait, you're the expert.

If you've been to or used Chipman Relocation & Logistics, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review