Supreme Air Systems

★★★☆☆
  • 80 Gilman Ave 1

    Campbell, CA 95008

    Map & Directions
  • 408-376-0406

About Supreme Air Systems

Details
Hours
Monday-Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
2.8571 14
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Not sure what all the negative votes are about, except maybe that energy rebate programs change and installers have no control over it. We just had Supreme Air Systems replace our furnace, ductwork, and attic insulation and we are

3
★★★★★

Not sure what all the negative votes are about, except maybe that energy rebate programs change and installers have no control over it. We just had Supreme Air Systems replace our furnace, ductwork, and attic insulation and we are

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Someone removed my previous writing on the fraud of the rebate. I also just got 8% back, and lost thousands. I am writing a letter to ask them to solve the issue. My order is 11/16/2007. That means the sales person misled me and never even hinted that the rebate program has any risk even there is a public investigation going on. I am thinking filing a small amount legal claim to get back what I lost. If anyone is interested, we can unite to give the company pressure to let them deal this sincerely.

0
★☆☆☆☆

Someone removed my previous writing on the fraud of the rebate. I also just got 8% back, and lost thousands. I am writing a letter to ask them to solve the issue. My order is 11/16/2007. That means the sales person misled me and never even hinted that the rebate program has any risk even there is a public investigation going on. I am thinking filing a small amount legal claim to get back what I lost. If anyone is interested, we can unite to give the company pressure to let them deal this sincerely.

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I received the Colorade vs. NERF lawsuit administrator's letter on 9/4, qualified for $196 from the fund escrow fund, on a pro rata base, only 8% of the promised rebate.\r\nMy rebate stub was dated 10/2007, and when I searched online I found that the NERF was in question early 2007.\r\nJust wonder why the sales rep still used it as a rebate program which sounded like a government sponsored program: National Energy Rebate Fund.\r\nI'll call SAS, but don't expect to get any feedback. \r\nI sometimes get calls from SAS for a maintenance appointment.\r\nIf only there were a zero star option!

0
★☆☆☆☆

I received the Colorade vs. NERF lawsuit administrator's letter on 9/4, qualified for $196 from the fund escrow fund, on a pro rata base, only 8% of the promised rebate.\r\nMy rebate stub was dated 10/2007, and when I searched online I found that the NERF was in question early 2007.\r\nJust wonder why the sales rep still used it as a rebate program which sounded like a government sponsored program: National Energy Rebate Fund.\r\nI'll call SAS, but don't expect to get any feedback. \r\nI sometimes get calls from SAS for a maintenance appointment.\r\nIf only there were a zero star option!

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Lengthly forms filled out for rebate promised on heat/ac whole house system costing $16,787.00 paid in full. Rebate promised was to be in 4 years for a total of $11,787.00 all done through Supreme Air Systems of Campbell, CA who will not return my calls. I found the fund administrator is not deliverable per the USPS after spending $26+ to mail my change of address. The 888# for NERF is constantly busy. I only found out they defaulted by calling the CO Attny Gen office! NO ONE WILL RETURN MY CALLS from any party involved in this!!!! We were counting on this money and would NEVER have purchased this unit if it were not for the rebate!!! We were misled and LIED to- the sales rep no longer works for Supreme Air.

0
★☆☆☆☆

Lengthly forms filled out for rebate promised on heat/ac whole house system costing $16,787.00 paid in full. Rebate promised was to be in 4 years for a total of $11,787.00 all done through Supreme Air Systems of Campbell, CA who will not return my calls. I found the fund administrator is not deliverable per the USPS after spending $26+ to mail my change of address. The 888# for NERF is constantly busy. I only found out they defaulted by calling the CO Attny Gen office! NO ONE WILL RETURN MY CALLS from any party involved in this!!!! We were counting on this money and would NEVER have purchased this unit if it were not for the rebate!!! We were misled and LIED to- the sales rep no longer works for Supreme Air.

Pros: False promises of rebates

Cons: No customer service-no notification

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For $15000, we got a heating system from them that never worked properly for a single winter!\n\nThey installed a forced air heating system in our house a few years ago, and we haven't spent a single winter without problems with the heater. Each time I called, I got rude responses. The system breaks down over and over after their repairs. This past winter, they stopped answering our calls. Later when we hired a technician from another company, we were told that the system was installed incorrectly. We were also told that plenty of other customers in the bay area had their faulty installations, some of them had their houses flooded because of that.\n\nI don't recommend this company to anyone.

0
★☆☆☆☆

For $15000, we got a heating system from them that never worked properly for a single winter!\n\nThey installed a forced air heating system in our house a few years ago, and we haven't spent a single winter without problems with the heater. Each time I called, I got rude responses. The system breaks down over and over after their repairs. This past winter, they stopped answering our calls. Later when we hired a technician from another company, we were told that the system was installed incorrectly. We were also told that plenty of other customers in the bay area had their faulty installations, some of them had their houses flooded because of that.\n\nI don't recommend this company to anyone.

Cons: Unprofessional, and rude

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I had a terrible experience with this company. They removed and replaced my air conditioning unit. When they replaced my unit, they failed to replace the filter that was removed. When I found out about this when I went to replace the filter and called them, they stonewalled me and did not return my emails. When I replaced the filter the new service provider told me that dirt had built up and nearly damaged my unit. I am very unhappy with this company.

1
★☆☆☆☆

I had a terrible experience with this company. They removed and replaced my air conditioning unit. When they replaced my unit, they failed to replace the filter that was removed. When I found out about this when I went to replace the filter and called them, they stonewalled me and did not return my emails. When I replaced the filter the new service provider told me that dirt had built up and nearly damaged my unit. I am very unhappy with this company.

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we have had 3 other companys out to our home over the past 2 years no one could fix not only they fixed it but they have reduced our electric bill from about 500.00 per month down to no more than 200.00 per month the sales guy alan really new how to help us they are great

2
★★★★★

we have had 3 other companys out to our home over the past 2 years no one could fix not only they fixed it but they have reduced our electric bill from about 500.00 per month down to no more than 200.00 per month the sales guy alan really new how to help us they are great

Pros: no one else could help us

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\r\n\r\nRecently I had Supreme Air Systems come out and Clean and repair my Air Conditioning and Furnace systems. The young man who came out was friendly and polite, he did a very thorough job. My A/C is running just like new and it is an old system! They recommended that I have the service done once a year or once every two years to keep everything running correctly. I am going to add an air purification system to my home because of my Allergies and Asthma, until I had spoken to them I didn't know that was an option for me. I look forward to Supreme Air taking care of me and my needs in the futrure! Carol\r\n

2
★★★★★

\r\n\r\nRecently I had Supreme Air Systems come out and Clean and repair my Air Conditioning and Furnace systems. The young man who came out was friendly and polite, he did a very thorough job. My A/C is running just like new and it is an old system! They recommended that I have the service done once a year or once every two years to keep everything running correctly. I am going to add an air purification system to my home because of my Allergies and Asthma, until I had spoken to them I didn't know that was an option for me. I look forward to Supreme Air taking care of me and my needs in the futrure! Carol\r\n

Pros: Quick, Efficient, pleasant, helpful

Cons: none that I could find

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Recently I had Supreme Air Systems come out and Clean and repair my Air Conditioning and Furnace systems. The young man who came out was friendly and polite, he did a very thorough job. My A/C is running just like new and it is an old system! They recommended that I have the service done at least done once a year or once every two years to keep everything running correctly. I am going to add an air purification system to my home because of my Allergies and Asthma. Until I had spoken to them I didn't know that was an option me. I look forward to Supreme Air taking care of me and my needs! Carol

5
★★★★★

Recently I had Supreme Air Systems come out and Clean and repair my Air Conditioning and Furnace systems. The young man who came out was friendly and polite, he did a very thorough job. My A/C is running just like new and it is an old system! They recommended that I have the service done at least done once a year or once every two years to keep everything running correctly. I am going to add an air purification system to my home because of my Allergies and Asthma. Until I had spoken to them I didn't know that was an option me. I look forward to Supreme Air taking care of me and my needs! Carol

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We have a maintenance service agreement with this company. My experience has been that the technicians are thorough, knowledgeable, clean and respectful.
Recently they installed a Geo Thermal system for us in another home we purchased. Our experience was they were knowledgeable, efficient, clean and respectful of us and our property. The install was seamless to the point that no one would know they had even been there. We had them install new duct work throughout the home as well as an instant hot water system. They made the entire install look easy. We had their top engineers onsite the entire time during drilling. During the equipment installation there were a couple of hiccups due to poor documentation and they trouble shooted the problem effectively with little or no impact to us at all. The systems running are extremely efficient and perform exceptionally well. We have had no problems with them.They also worked well with the City and the utility companies affected.They all appeared to be happy people which is iin my opinion ndicative of the management style used within the company. Thank you Supreme Air.
I would use them everytime and would recommend them to my closest friends and family.

5
★★★★★

We have a maintenance service agreement with this company. My experience has been that the technicians are thorough, knowledgeable, clean and respectful.
Recently they installed a Geo Thermal system for us in another home we purchased. Our experience was they were knowledgeable, efficient, clean and respectful of us and our property. The install was seamless to the point that no one would know they had even been there. We had them install new duct work throughout the home as well as an instant hot water system. They made the entire install look easy. We had their top engineers onsite the entire time during drilling. During the equipment installation there were a couple of hiccups due to poor documentation and they trouble shooted the problem effectively with little or no impact to us at all. The systems running are extremely efficient and perform exceptionally well. We have had no problems with them.They also worked well with the City and the utility companies affected.They all appeared to be happy people which is iin my opinion ndicative of the management style used within the company. Thank you Supreme Air.
I would use them everytime and would recommend them to my closest friends and family.

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Scheduled a service call and was told that the technician would be there between 9 and noon. Recieved a phone call at 8:40am telling me the technician was on the way. I phoned back and said that I would be at my house at 9:10am and was told they could not have the technician wait that long. Hmmm, I am supposed to arrange a 3 hour window of my workday and they cannot wait 10 minutes?

0
★☆☆☆☆

Scheduled a service call and was told that the technician would be there between 9 and noon. Recieved a phone call at 8:40am telling me the technician was on the way. I phoned back and said that I would be at my house at 9:10am and was told they could not have the technician wait that long. Hmmm, I am supposed to arrange a 3 hour window of my workday and they cannot wait 10 minutes?

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Very timely installation of new furnace and air conditioner. No pushy salepeople but they do call to remind you of an annual maintenance available (not too expensive). Thought their prices were pretty reasonable and the repair person is knowledgable and friendly. Equipment working well, no problems.

3
★★★☆☆

Very timely installation of new furnace and air conditioner. No pushy salepeople but they do call to remind you of an annual maintenance available (not too expensive). Thought their prices were pretty reasonable and the repair person is knowledgable and friendly. Equipment working well, no problems.

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Supreme Air Systems was listed on American Standard Website, as an ""NATE"" certified contractor. \r\n\r\nIn my entire life, I have never had to deal with such a headache. The sales person was nice, but when he came to post sales report, he used the excuse, ""I am not a technical person, so you need to call their main number"". When you call the main number, you can't even leave a nice voicemail for the person you are trying to reach. Because you always get the general mailbox.\r\n\r\nLet's just say this, the system that was installed has yet to be passed by the city and the unit is not doing what the Sales person claimed it would. This issue has been ongoing since December 2005. I regret that I used Supreme Air, and am still fighting with them to get the City to pass the work and the unit to do what is ment to do (Heat and Cool each room in the house efficiently). \r\n\r\nMy recommendation, say away from them unless you have lot's of patience and can wait a long time (me it has been almost 2-years) to get them to do what needs to be done. I am still waiting, and no results. I think the warranty on the units will expire before they ever get it right. \r\n\r\nI don't fully blame the staff at Supreme Air, but more the operations and the owner! No form fo customer care or support. Please do not listen to the sales guy, he is just a talker!

0
★☆☆☆☆

Supreme Air Systems was listed on American Standard Website, as an ""NATE"" certified contractor. \r\n\r\nIn my entire life, I have never had to deal with such a headache. The sales person was nice, but when he came to post sales report, he used the excuse, ""I am not a technical person, so you need to call their main number"". When you call the main number, you can't even leave a nice voicemail for the person you are trying to reach. Because you always get the general mailbox.\r\n\r\nLet's just say this, the system that was installed has yet to be passed by the city and the unit is not doing what the Sales person claimed it would. This issue has been ongoing since December 2005. I regret that I used Supreme Air, and am still fighting with them to get the City to pass the work and the unit to do what is ment to do (Heat and Cool each room in the house efficiently). \r\n\r\nMy recommendation, say away from them unless you have lot's of patience and can wait a long time (me it has been almost 2-years) to get them to do what needs to be done. I am still waiting, and no results. I think the warranty on the units will expire before they ever get it right. \r\n\r\nI don't fully blame the staff at Supreme Air, but more the operations and the owner! No form fo customer care or support. Please do not listen to the sales guy, he is just a talker!

Pros: They carry American Standard System

Cons: They did not provide an American Standard Coil, instead they built the chasis onsite and god knows what coil they placed in there

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I had these guys come out for some insurance work to find out what was wrong with my house heater. They quickly and professionally found the problem and replaced a faulty thermostat. I'll definitely be contacting them in the future to replace my home heater and air conditioner--I know they'll do a great job.

4
★★★★☆

I had these guys come out for some insurance work to find out what was wrong with my house heater. They quickly and professionally found the problem and replaced a faulty thermostat. I'll definitely be contacting them in the future to replace my home heater and air conditioner--I know they'll do a great job.

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