Tailgaters Alley

★★★☆☆
  • 1350 Scenic Hwy. Suite 812

    Scottdale, GA 30079

    Map & Directions
  • 678-344-6688

About Tailgaters Alley

Categories
  • Sports & Recreation
  • Sporting Goods

Sports & Recreation

Sports & Recreation
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2.5 2
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We were very disappointed in the lack of customer service. My 9-year old son received a pair of "Georgia" PJ bottoms as a Christmas gift. The PJ bottoms were too small and he wanted to exchange them for another item. We were not able to get to the Avenue at Webb Gin location until after the snow storm that hit North Georgia the week of January 10-14. When we went to the store on January 22nd, we were told that they ceased giving refunds for Christmas gifts on January 10th (the day of the snow storm!). My 9-year old son was not able to find anything the the current store inventory that he liked and he wanted to wait until the store received some new "Steelers" gear. The personnel working at the store said that they had no way to issue a store credit and they would not allow a credit to our American Express card even though we had the receipt. My son was rudely informed that he would have to select an exchange from the current store inventory. This 9-year old boy was heart broken and told me that he never wanted to shop at Tailgaters Alley again.

1
★☆☆☆☆

We were very disappointed in the lack of customer service. My 9-year old son received a pair of "Georgia" PJ bottoms as a Christmas gift. The PJ bottoms were too small and he wanted to exchange them for another item. We were not able to get to the Avenue at Webb Gin location until after the snow storm that hit North Georgia the week of January 10-14. When we went to the store on January 22nd, we were told that they ceased giving refunds for Christmas gifts on January 10th (the day of the snow storm!). My 9-year old son was not able to find anything the the current store inventory that he liked and he wanted to wait until the store received some new "Steelers" gear. The personnel working at the store said that they had no way to issue a store credit and they would not allow a credit to our American Express card even though we had the receipt. My son was rudely informed that he would have to select an exchange from the current store inventory. This 9-year old boy was heart broken and told me that he never wanted to shop at Tailgaters Alley again.

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If you like college sports, you will love this store. You can get just about anything you want with your favorite college teams name. Try socks, blankets, shirts, figurines, jewelry, signs, etc.

4
★★★★☆

If you like college sports, you will love this store. You can get just about anything you want with your favorite college teams name. Try socks, blankets, shirts, figurines, jewelry, signs, etc.

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