Big O Tires & Service Centers - Denver - N. Pecos St.

★★★☆☆
"M-F 7:00am-6:00pm Saturday 7:00am-6:00pm Closed Sunday"
  • 7500 NORTH PECOS

    Denver, CO 80221

    Map & Directions
  • 303-427-9151

About Big O Tires & Service Centers - Denver - N. Pecos St.

Categories
  • Auto Parts & Accessories
  • Tires
  • Automotive Repair
Details
  • Brake Repair
  • Oil Changes

Automotive

Automotive
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3.0 2
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I recently visited Big O Tires on Pecos. The store was very clean and inviting with a welcoming waiting area. The friendly crew took very good of my car! I will definitly be back to this business!

5
★★★★★

I recently visited Big O Tires on Pecos. The store was very clean and inviting with a welcoming waiting area. The friendly crew took very good of my car! I will definitly be back to this business!

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I visited store #6194 in Denver, CO on May 25th to get my tires rotated and ended up needing my front brakes and rotors replaced. After leaving the store, my front tires screeched everyday for three months. I returned to the store in August to have it looked at and was told by Josh McNicholas that I it really wasn't that bad and if it bothered me I needed to go through a high powered car wash. That seemed odd to me as I have NEVER had this problem before. Three more months passed and they were still screeching everyday. I couldn't handle the noise anymore so I visited store #6221 in Thornton, CO on October 13th where I explained my story to the store manager Gregg Smith. They fixed my tires, brakes, and rotors and they haven't screeched one time since I left. I was told that it looked as though the first store never even put new hardware on when they supposedly replaced my rotors, I just want to say that I will NEVER again go to the store in Denver and will never reccomend them to anyone. Not only were they unfriendly but I felt I was taken advantage of and talked down to and they didn't care to fix the problem that they so obviously made. I was charged an outrageous $287 for crappy service that took six months to fix and five hours of sitting in different stores with my four year old. I can't tell you how upset I am to be treated that way and be told that they actually didn't even do anything the correct way and charged me that much money. My business will now be going to the store in Thornton, where I was treated 100% better and the employees were very friendly, understanding, and apologetic. Gregg Smith and his team have my full loyalty and respect for fixing this problem and treating me, the customer, like I mattered.

1
★☆☆☆☆

I visited store #6194 in Denver, CO on May 25th to get my tires rotated and ended up needing my front brakes and rotors replaced. After leaving the store, my front tires screeched everyday for three months. I returned to the store in August to have it looked at and was told by Josh McNicholas that I it really wasn't that bad and if it bothered me I needed to go through a high powered car wash. That seemed odd to me as I have NEVER had this problem before. Three more months passed and they were still screeching everyday. I couldn't handle the noise anymore so I visited store #6221 in Thornton, CO on October 13th where I explained my story to the store manager Gregg Smith. They fixed my tires, brakes, and rotors and they haven't screeched one time since I left. I was told that it looked as though the first store never even put new hardware on when they supposedly replaced my rotors, I just want to say that I will NEVER again go to the store in Denver and will never reccomend them to anyone. Not only were they unfriendly but I felt I was taken advantage of and talked down to and they didn't care to fix the problem that they so obviously made. I was charged an outrageous $287 for crappy service that took six months to fix and five hours of sitting in different stores with my four year old. I can't tell you how upset I am to be treated that way and be told that they actually didn't even do anything the correct way and charged me that much money. My business will now be going to the store in Thornton, where I was treated 100% better and the employees were very friendly, understanding, and apologetic. Gregg Smith and his team have my full loyalty and respect for fixing this problem and treating me, the customer, like I mattered.

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Message from Big O Tires & Service Centers - Denver - N. Pecos St.

The Team You Trust - Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles. - Big O Tires, Michelin, Goodyear, BF Goodrich, Yokohama, Uniroyal, Cooper, Falken, Continental, Fulda, Shell, Pennzoil, Exide, American Racing Wheels, Falken Wheels, Hankook, Nankang, General Tire

More about Big O Tires & Service Centers - Denver - N. Pecos St.

Tires, Auto Services, Alignments, Wheels, Brake Service, Shocks & Struts, Suspension & Front End Repair, Oil & Filter Changes, Batteries, Fluid Maintenance Services, lifts, wheel bearing and other undercar services.

 

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