Healthcare Urgent Care Center

★★☆☆☆
  • 401 S Fair Oaks Ave

    Pasadena, CA 91105

    Map & Directions
  • 626-795-2244

About Healthcare Urgent Care Center

Categories
  • Doctors
  • Family Practice Doctors
  • Internal Medicine Doctors
  • Podiatrists

Health & Medical

Health & Medical
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1.8 5
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I recently went into the Pasadena Urgent Care Center with a broken foot. I agree with the other reviewers that the wait can be long.

However, the medical care I received through my doctor (Mark Hoffman) was fantastic. He was extremely competent in every aspect of the immediate treatment of my injury, and also thought carefully about what the next steps in my treatment plan would be. Now, what is truly outstanding is that he did not leave it at that. When, a few days later, I hit troubles with getting the appropriate medical care within my insurance plan, he went out of his way to ensure that I would be able to see the appropriate specialists in a timely manner and without too much extra cost. A truly excellent doctor!

5
★★★★★

I recently went into the Pasadena Urgent Care Center with a broken foot. I agree with the other reviewers that the wait can be long.

However, the medical care I received through my doctor (Mark Hoffman) was fantastic. He was extremely competent in every aspect of the immediate treatment of my injury, and also thought carefully about what the next steps in my treatment plan would be. Now, what is truly outstanding is that he did not leave it at that. When, a few days later, I hit troubles with getting the appropriate medical care within my insurance plan, he went out of his way to ensure that I would be able to see the appropriate specialists in a timely manner and without too much extra cost. A truly excellent doctor!

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Besides the unimaginably long wait, the physician failed to spend time with me. The staff was also unbelievably rude.
Stay away.

1
★☆☆☆☆

Besides the unimaginably long wait, the physician failed to spend time with me. The staff was also unbelievably rude.
Stay away.

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The wait time is at least 4 plus hours and at the end of it you might just end up seeing a nurse. The doctors there are seem burnt out and too few . The max amount of staff is devoted to getting your insurance information and billing you. I would rather be sick in peace at home than be subjected to the this horror show .

1
★☆☆☆☆

The wait time is at least 4 plus hours and at the end of it you might just end up seeing a nurse. The doctors there are seem burnt out and too few . The max amount of staff is devoted to getting your insurance information and billing you. I would rather be sick in peace at home than be subjected to the this horror show .

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I want all potential patients to be aware of the practices occuring at HealthCare Partners Urgent Care Center in Pasadena. I went in complaining of a terrible headache, only to wait two and a half hours. When I finally saw the physician he said all of three words to me and ordered the nurse to inject me with some medication. The medication the nurse gave me was Ativan, very scary stuff. She gave me way too much and I wouldn't wake up not even when they screamed and pulled on my IV. My boyfriend heard a physician say give her this and it will reverse the Ativan. They kindly asked my boyfriend to step away from me as I may vomit, kick, hit, ect. When I finally woke up I bit both my lip and tongue. My arm had brusining from where they moved the IV needle.

I was finally transferred to Huntington Memorial Emergency Room via ambulance where I was hospitalized for two nights because of the overdose this nurse gave me.

Think twice about going there people, they have few physicians and the work ends up in the hands of unqualified staff members. This is your life, spend the extra deductible and go to the Emergency Room at Huntington Memorial not Urgent Care.

1
★☆☆☆☆

I want all potential patients to be aware of the practices occuring at HealthCare Partners Urgent Care Center in Pasadena. I went in complaining of a terrible headache, only to wait two and a half hours. When I finally saw the physician he said all of three words to me and ordered the nurse to inject me with some medication. The medication the nurse gave me was Ativan, very scary stuff. She gave me way too much and I wouldn't wake up not even when they screamed and pulled on my IV. My boyfriend heard a physician say give her this and it will reverse the Ativan. They kindly asked my boyfriend to step away from me as I may vomit, kick, hit, ect. When I finally woke up I bit both my lip and tongue. My arm had brusining from where they moved the IV needle.

I was finally transferred to Huntington Memorial Emergency Room via ambulance where I was hospitalized for two nights because of the overdose this nurse gave me.

Think twice about going there people, they have few physicians and the work ends up in the hands of unqualified staff members. This is your life, spend the extra deductible and go to the Emergency Room at Huntington Memorial not Urgent Care.

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Amazing how much things can change in one year... the last time I had to go here (on Sep-06), the wait time was reasonable and the care was very good. This time around, the wait was 2 hours to see the doctor and the hall was packed (on a Monday Morning at 10 AM). Being an adult with a severe cold and fever, I could tolerate the wait with some effort. But, to look at injured kids and sick elderly toil in the painful lounge chairs, looked very miserable. The on-duty doctor was okay. If you can visit your PCP, that would save you lot of grief and time, than to go and wait here. PROS: Location, 24x7 service
CONS: Too long wait (min. 2 hours), feels like only one duty doctor, Very crowded, No parking space due to crowding.

1
★☆☆☆☆

Amazing how much things can change in one year... the last time I had to go here (on Sep-06), the wait time was reasonable and the care was very good. This time around, the wait was 2 hours to see the doctor and the hall was packed (on a Monday Morning at 10 AM). Being an adult with a severe cold and fever, I could tolerate the wait with some effort. But, to look at injured kids and sick elderly toil in the painful lounge chairs, looked very miserable. The on-duty doctor was okay. If you can visit your PCP, that would save you lot of grief and time, than to go and wait here. PROS: Location, 24x7 service
CONS: Too long wait (min. 2 hours), feels like only one duty doctor, Very crowded, No parking space due to crowding.

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