Bark Avenue

★★★★☆

About Bark Avenue

Categories
  • Pet Grooming
  • Pet Stores

Pets & Animals

Pets & Animals
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Pet Supplies Plus

180 N. Randall Rd. North Aurora, IL

3.8571 7
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I have been going to Bark Avenue now for 2 1/2 years now. I have 4 furry children and have lived many places and have never found a place that treats me or dogs as well as Rick and his staff. He and his grooming staff are very talented and caring. I fostered a dog that had been hit by a car and had to have a leg amputated. My mom in ST. Louis ended up adopting her and Bob at Bark Ave. is the only groomer my mom has ever taken her to. I am starting to think the only reason my mom visits me is to get Sophie groomed. She has 2 other poodles and she has tried different groomers all over St. Louis and has decided it is worth the hassle to come back to Bark Ave. I feel confident that the complaints that are posted here are people that somehow must have created a negative situation for themselves. All businesses should be run with the integrity and kindness that I see at Bark Avenue.

5
★★★★★

I have been going to Bark Avenue now for 2 1/2 years now. I have 4 furry children and have lived many places and have never found a place that treats me or dogs as well as Rick and his staff. He and his grooming staff are very talented and caring. I fostered a dog that had been hit by a car and had to have a leg amputated. My mom in ST. Louis ended up adopting her and Bob at Bark Ave. is the only groomer my mom has ever taken her to. I am starting to think the only reason my mom visits me is to get Sophie groomed. She has 2 other poodles and she has tried different groomers all over St. Louis and has decided it is worth the hassle to come back to Bark Ave. I feel confident that the complaints that are posted here are people that somehow must have created a negative situation for themselves. All businesses should be run with the integrity and kindness that I see at Bark Avenue.

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.

whoever wrote the complaints about working here - are just sore about being fired. the new owner had to weed out the bad and hire in the good! i work at Bark Ave. as a pet stylest/grooming consultant. i have been there a year and a half and have many clients who specifically request my grooming. ( i was taught by the runner up in animal planets "groomer has it" tv show ). i spend the time to make every dog look gorgeous! my name is jennifer - you can request me to groom your pet - when you call for your appointment. i just love the dogs - and we care about each one as if they were our own. im sure if you give us a try - you will be very pleased. we are growing constantly - due to happy clients referring their friends and family. we know most regular clients by name - and the pets get to know us and enjoy their pampered experience!! we loooooove dogs - and cats!!! thanks everyone for your referrals and for the supportive reviews - we appreciate you !!

5
★★★★★

whoever wrote the complaints about working here - are just sore about being fired. the new owner had to weed out the bad and hire in the good! i work at Bark Ave. as a pet stylest/grooming consultant. i have been there a year and a half and have many clients who specifically request my grooming. ( i was taught by the runner up in animal planets "groomer has it" tv show ). i spend the time to make every dog look gorgeous! my name is jennifer - you can request me to groom your pet - when you call for your appointment. i just love the dogs - and we care about each one as if they were our own. im sure if you give us a try - you will be very pleased. we are growing constantly - due to happy clients referring their friends and family. we know most regular clients by name - and the pets get to know us and enjoy their pampered experience!! we loooooove dogs - and cats!!! thanks everyone for your referrals and for the supportive reviews - we appreciate you !!

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Took Bella there last week....place was clean, inviting and the dogs all seemed very happy (despite how many hate being groomed). Our wild puppy did great getting her first grooming, and I found the price reasonable. We will definitely return.

5
★★★★★

Took Bella there last week....place was clean, inviting and the dogs all seemed very happy (despite how many hate being groomed). Our wild puppy did great getting her first grooming, and I found the price reasonable. We will definitely return.

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.

Nothing but great experiences at this grooming and food store. People seem happy and care about animals. Learned a lot about the food I was feeding my dog and quickly changed. The owner gave me samples to try and there was no high pressure to buy.

My dog looks great! The oral rinse recommended to take away doggy breath is the best.

Prices are very reasonable - would recommend to anyone who cares about the health of their pet.

5
★★★★★

Nothing but great experiences at this grooming and food store. People seem happy and care about animals. Learned a lot about the food I was feeding my dog and quickly changed. The owner gave me samples to try and there was no high pressure to buy.

My dog looks great! The oral rinse recommended to take away doggy breath is the best.

Prices are very reasonable - would recommend to anyone who cares about the health of their pet.

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.

Stopped going to the previous owner - Laundromutt because of inconsistent pricing and price increases.

Tried again - and the place is really clean. The owner has been there every time I come in and always asks if I am happy with the grooming.

Stopped in for a nail trim - can't beat the price....

People who work there seem that they care about your dog.

Buy food from there as well - they always carry the big bag to my car.

Will stick with them!

5
★★★★★

Stopped going to the previous owner - Laundromutt because of inconsistent pricing and price increases.

Tried again - and the place is really clean. The owner has been there every time I come in and always asks if I am happy with the grooming.

Stopped in for a nail trim - can't beat the price....

People who work there seem that they care about your dog.

Buy food from there as well - they always carry the big bag to my car.

Will stick with them!

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I worked there for only 6 months. They may seem really charming on the outside, but when you look behind-the scenes, there are a lot of illegal things that they do. For instance, there is a 14- year- old boy working there that does not have his worker's permit, the groomers smoke right outside the back doors, there is no plan in case an employee gets injured on the job, and Rick does not take out taxes from your check if you are a minor. I wouldn't reccommend getting a job here or even getting your dog washed here. You could find livelier service at other local dog washing stores. Plus, there is no training before hand, and Rick does not sit down with you to tell you what you did wrong. He either gives you the cold shoulder, or fires you.

1
★☆☆☆☆

I worked there for only 6 months. They may seem really charming on the outside, but when you look behind-the scenes, there are a lot of illegal things that they do. For instance, there is a 14- year- old boy working there that does not have his worker's permit, the groomers smoke right outside the back doors, there is no plan in case an employee gets injured on the job, and Rick does not take out taxes from your check if you are a minor. I wouldn't reccommend getting a job here or even getting your dog washed here. You could find livelier service at other local dog washing stores. Plus, there is no training before hand, and Rick does not sit down with you to tell you what you did wrong. He either gives you the cold shoulder, or fires you.

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Although a LOT of talent has come and gone from this shop before and after the change of ownership back in 11/07, none of it has seemed to benefit the shop nor the way it is run, and one must assume the turnover rate is high for a reason. Their prices are much higher than many shops in the area, dogs that require no haircutting are shoveled off into the "care" of an inexperienced trainee, and the dogs are crammed into undersized cages in the hot backroom (if you look carefully, you will see how cramped it is). Their retail section is run-of-the-mill and overpriced, and the owner, Rick, hasn't even been in the pet industry for a year!!! He knows nothing about grooming and is under-qualified to be managing a grooming shop. There are much better alternatives to this shop in the Fox Valley Mall/Naperville area: I would choose one of them first.

1
★☆☆☆☆

Although a LOT of talent has come and gone from this shop before and after the change of ownership back in 11/07, none of it has seemed to benefit the shop nor the way it is run, and one must assume the turnover rate is high for a reason. Their prices are much higher than many shops in the area, dogs that require no haircutting are shoveled off into the "care" of an inexperienced trainee, and the dogs are crammed into undersized cages in the hot backroom (if you look carefully, you will see how cramped it is). Their retail section is run-of-the-mill and overpriced, and the owner, Rick, hasn't even been in the pet industry for a year!!! He knows nothing about grooming and is under-qualified to be managing a grooming shop. There are much better alternatives to this shop in the Fox Valley Mall/Naperville area: I would choose one of them first.

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