Mahon Family Medicine

★★☆☆☆

About Mahon Family Medicine

Health & Medical

Health & Medical
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2.2 5
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The worst experience ever!!!! I had an appointment today, and I was in the waiting room for 1.5hour until I was asked to be inside!!! Not only that, other people who seemed to be just a walk ins had a priority over me!!! Many people came in after me, and they were all inside. I ended up call off work just so my daughter can get her check up that took 20 minutes. Seriously, what is the purpose of an appointment when I have to wait for over an hour just so I can go inside? When I asked for a receipt, the receptionist didn't even look at me until I said "please". I know I am not a best English speaker, but wouldn't the professional receptionist handles everything with everyone fairly?

1
★☆☆☆☆

The worst experience ever!!!! I had an appointment today, and I was in the waiting room for 1.5hour until I was asked to be inside!!! Not only that, other people who seemed to be just a walk ins had a priority over me!!! Many people came in after me, and they were all inside. I ended up call off work just so my daughter can get her check up that took 20 minutes. Seriously, what is the purpose of an appointment when I have to wait for over an hour just so I can go inside? When I asked for a receipt, the receptionist didn't even look at me until I said "please". I know I am not a best English speaker, but wouldn't the professional receptionist handles everything with everyone fairly?

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Dr. Mahon came highly recommended to me from other health care professionals. After visiting the office I was very impressed and planned on going back as I go to her husband for my eyes. It was after my visit and I received my bill and had to speak to a rude, old woman named Carol that I decided to NEVER return to this office again. I was told my visit was going to be $80 and then I get a bill stating I owed $160. Wanting to know what's going on I called up there and spoke to Carol who talked to me like I was a two year old. She was very rude, unhelpful, and impatient. When I asked her what I should do she said "find another doctor." Not wanting to be in financial bad standing I wanted to make sure I paid all my debts so I didn't have to deal with this office again. About a month later I get another bill saying I owe them $65. I call up there and ask to speak to an office manager or not Carol. So the woman on the phone continues to help me. Once the rude tone came about I realized I was talking to Carol again (even though I specifically asked to NOT to speak to her)! Once again she said she would "take care of it" not wanting to deal with me and told me that it was Dr. Mahon who told me to find another doctor. So with that being said I will. I just found it very rude that this old lady nor Dr. Mahon did not have the patience to speak to me about my insurance and financial situation since I was a little confused - to which I admitted to! I can admit when I am wrong. Therefore I do not recommend this office to anyone. There is no consistency among their staff nor are they trained properly since no one could help me or tell me the same thing. Why Dr. Mahon is dealing with insurance information and not her patients I am not sure. I work at a local high school and my mother is a local nurse I am sure if we taught or took care of one of Carol or Dr. Mahon's family members they would not like to be treated the way they treat people. 2 THUMBS DOWN to Mahon Family Medicine!

1
★☆☆☆☆

Dr. Mahon came highly recommended to me from other health care professionals. After visiting the office I was very impressed and planned on going back as I go to her husband for my eyes. It was after my visit and I received my bill and had to speak to a rude, old woman named Carol that I decided to NEVER return to this office again. I was told my visit was going to be $80 and then I get a bill stating I owed $160. Wanting to know what's going on I called up there and spoke to Carol who talked to me like I was a two year old. She was very rude, unhelpful, and impatient. When I asked her what I should do she said "find another doctor." Not wanting to be in financial bad standing I wanted to make sure I paid all my debts so I didn't have to deal with this office again. About a month later I get another bill saying I owe them $65. I call up there and ask to speak to an office manager or not Carol. So the woman on the phone continues to help me. Once the rude tone came about I realized I was talking to Carol again (even though I specifically asked to NOT to speak to her)! Once again she said she would "take care of it" not wanting to deal with me and told me that it was Dr. Mahon who told me to find another doctor. So with that being said I will. I just found it very rude that this old lady nor Dr. Mahon did not have the patience to speak to me about my insurance and financial situation since I was a little confused - to which I admitted to! I can admit when I am wrong. Therefore I do not recommend this office to anyone. There is no consistency among their staff nor are they trained properly since no one could help me or tell me the same thing. Why Dr. Mahon is dealing with insurance information and not her patients I am not sure. I work at a local high school and my mother is a local nurse I am sure if we taught or took care of one of Carol or Dr. Mahon's family members they would not like to be treated the way they treat people. 2 THUMBS DOWN to Mahon Family Medicine!

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I've been with this practice for about 8 years. I have been very pleased with the ease of the practice. It's very easy to get an appointment, the staff is great, and the doctor is patient and caring.

4
★★★★☆

I've been with this practice for about 8 years. I have been very pleased with the ease of the practice. It's very easy to get an appointment, the staff is great, and the doctor is patient and caring.

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I came to Dr. Mahon as a referral from Aetna seeking a second opinion about my diabetes situation and an infection. the staff was very good and the Nurse Tori was very pleasant taking the time to ask questions about me my issues and my family. The doctor on the other hand was very sterile about her bedside manor confrontational rude and I was insulted that she avoided my concern with my issues. she spent 5 minits in the room with me and refused to refill prescriptions for me. and tried to force the issue of having a flu and a pneumonia shots done to pad her charges. I Felt like as if I should have been treated correctly. A waste of my time and my money I made an appointment with another Doctor that day and the results were totally opposite. First Impressions

1
★☆☆☆☆

I came to Dr. Mahon as a referral from Aetna seeking a second opinion about my diabetes situation and an infection. the staff was very good and the Nurse Tori was very pleasant taking the time to ask questions about me my issues and my family. The doctor on the other hand was very sterile about her bedside manor confrontational rude and I was insulted that she avoided my concern with my issues. she spent 5 minits in the room with me and refused to refill prescriptions for me. and tried to force the issue of having a flu and a pneumonia shots done to pad her charges. I Felt like as if I should have been treated correctly. A waste of my time and my money I made an appointment with another Doctor that day and the results were totally opposite. First Impressions

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1 out of 1 people found this review helpful.

.

Dr. Mahon is a very caring physician. She really listens to her patients and tries her best to make them feel better. The wait is usually not to long.

4
★★★★☆

Dr. Mahon is a very caring physician. She really listens to her patients and tries her best to make them feel better. The wait is usually not to long.

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1 out of 1 people found this review helpful.

 

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