I have been with Maria so long I cant remember, but it has been over 20 years! She has always been professional, and has helped me when I needed it. I have always looked forward to seeing her as she is there when you need her. I have stayed with State Farm because of her, there are other companies that have lower rates but you get what you pay for. I would recommend her services to everyone!!!
I've had my various insurances through state farm for 15 years. The service and agents were always great and helpful until I moved to the bay area and ended up with this agent. I needed insurance on a new vehicle, she offered me two quotes, I went with the most expensive one. Neither quote included collision, so when a driver hit my parked vehicle Maria told me it was my fault for not specifically asking for collision insurance. She assumed I must deal with insurance every day and should know to ask for collision. I don't know anything about insurance but my default is always to get the most expensive one. I always thought that's what the agent was for, to sell me more insurance. Anyway, dropping state farm because of this agent. Unless you are an expert in insurance I would not suggest doing business here.
I'm a native Californian who had a business in Old Oakland for many years. I've had State Farm auto insurance all my adult life, and my experience with the company has been reliably excellent. Maria Wong is intelligent, and very helpful. She's been my agent for years although I now live outisde of Oakland. She''s the best.
Maria Wong has been my family's Insurance Agent for as long as I can remember -- we're talking like my entire life, here.
Once I went away to college and was responsible for my own car insurance, she became my insurance agent as well. I found her to be very nice, efficient, and good at explaining stuff.
Eventually I bought a house and now she's my insurance agent for my home insurance as well. She does her best to find me discounts, she gave me a bunch of discounts for insuring my home AND car through her, and she is very flexible with scheduling appointments.
All in all I would recommend her very highly. I even shopped around for other car insurance like 2 years ago (all those Progressive & Geico commercials got me wondering if I could find cheaper/better insurance) -- but I found that every other option was significantly MORE expensive than my State Farm Insurance I got through Maria Wong. Even the insurance I was offered through my employer -- supposedly at a "discounted group rate" -- was more expensive.
Oh yeah, and I have yet to be disappointed or annoyed with State Farm's insurance/coverage/service. It seems to be pretty good, though I have low faith by default in all insurance providers.