Attica Auto Body

★☆☆☆☆

About Attica Auto Body

Categories
  • Automotive Repair
  • Auto Body Paint & Repair

Automotive

Automotive
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My car was in Attica auto body's shop from Oct 24 to Nov 17. Shortly after the repairs the ENG light kept dispalying in my car. The car went in and out of a dealership atleast 4 times before the issue was resolved.

An employee of the shop, JOE, informed me that I (A CUSTOMER) was not the onlt one being INCONVENIENCED THROUGHTOUT the whole ordeal, that the shop was being INCONVENIENCED AS WELL. How dare he! Like I (the customer) had something to do with the engine lights reoccurrence.

The workmanshio is on point but Joe is really bad interms of customer service and he is vert unprofessinal. Take your MONEY somewhere else.

1
★☆☆☆☆

My car was in Attica auto body's shop from Oct 24 to Nov 17. Shortly after the repairs the ENG light kept dispalying in my car. The car went in and out of a dealership atleast 4 times before the issue was resolved.

An employee of the shop, JOE, informed me that I (A CUSTOMER) was not the onlt one being INCONVENIENCED THROUGHTOUT the whole ordeal, that the shop was being INCONVENIENCED AS WELL. How dare he! Like I (the customer) had something to do with the engine lights reoccurrence.

The workmanshio is on point but Joe is really bad interms of customer service and he is vert unprofessinal. Take your MONEY somewhere else.

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Business Response:

INCONVENIENCED????? It is true Antones car was in and out of the Dealership 4 times. And it was an inconvenience for him to bring the car back to our shop, but what he forgot to mention was each time he brought his car back to us, he was given a rental car at no charge to him. He also failed to mention that the problem with his car was a warranty problem and had nothing to do with the repairs that were done by Attica Autobody and we still absorbed the cost of his rental even though we had done nothing wrong. So if I drop my car off, get a rental car for free, have someone else take it to the dealership for the waranty work,and have it not cost me nothing but a little time, you can inconvenience me like that anytime.
 

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