Trinity Garage Doors & Openers

★★★★☆

About Trinity Garage Doors & Openers

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Automotive

Automotive
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We requested service from this company and we were told that we were "outside the service area." We live just outside the city of Atlanta. Here is the email response from the company after my husband filled out an automated request form on their website:

"I am amazed every time someone expects me to go somewhere that I physically cannot go. I would love to be able to service everyone that calls, but I have to draw a line somewhere and run my business efficiently. Me making wise decisions like this is what is keeping me going when most others are hurting. Instead of sending me an email like that, why don't you focus on your want or need is and call a company that is closer to you or one doesn't mind running an inefficient business and driving all over the place."

Wow. Trinity Garage Doors will NEVER get our business. A little kindness goes a long way.

0
★☆☆☆☆

We requested service from this company and we were told that we were "outside the service area." We live just outside the city of Atlanta. Here is the email response from the company after my husband filled out an automated request form on their website:

"I am amazed every time someone expects me to go somewhere that I physically cannot go. I would love to be able to service everyone that calls, but I have to draw a line somewhere and run my business efficiently. Me making wise decisions like this is what is keeping me going when most others are hurting. Instead of sending me an email like that, why don't you focus on your want or need is and call a company that is closer to you or one doesn't mind running an inefficient business and driving all over the place."

Wow. Trinity Garage Doors will NEVER get our business. A little kindness goes a long way.

Pros: don't know of any

Cons: Rude and insulting

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Had them come out and install new garage door and opener about 2 years ago. Has never worked right. Just paid $219 to another company today, and still does not work right. They do not stand behind their work, and claim to be "Christian", but don't act like it. The guy was not nice, came out 2 x, threatened to charge me with a service charge the second time, and never fixed the thing, even after I paid around $1,000 for a new garage door and opener. It is a piece of junk.

0
★☆☆☆☆

Had them come out and install new garage door and opener about 2 years ago. Has never worked right. Just paid $219 to another company today, and still does not work right. They do not stand behind their work, and claim to be "Christian", but don't act like it. The guy was not nice, came out 2 x, threatened to charge me with a service charge the second time, and never fixed the thing, even after I paid around $1,000 for a new garage door and opener. It is a piece of junk.

Pros: showed up on time

Cons: horrible product, don't stand behind their work, piece of junk opener.

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Excellent customer service! Great quality work...very happy with results. Shawn did a wonderful job with a difficult situation with an old garage door that was jammed half way down with my truck trapped in the garage. By himself, he solved the problem with class, removed the old garage door without the door crashing down on my truck.. I was impressed! He really thought outside the box to solve this problem. I would highly recommend Trinity Garage Doors to anyone. Ask for Shawn...he knows what he is doing. He is an asset to Trinity!! We love our new garage door. Thanks to Trinity!!

2
★★★★★

Excellent customer service! Great quality work...very happy with results. Shawn did a wonderful job with a difficult situation with an old garage door that was jammed half way down with my truck trapped in the garage. By himself, he solved the problem with class, removed the old garage door without the door crashing down on my truck.. I was impressed! He really thought outside the box to solve this problem. I would highly recommend Trinity Garage Doors to anyone. Ask for Shawn...he knows what he is doing. He is an asset to Trinity!! We love our new garage door. Thanks to Trinity!!

Pros: Honest, hard-working, great product, deliver what they promise! AAA+++

Cons: NONE

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Very courteous, on time, did a wonderful job, my door works perfectly now

2
★★★★★

Very courteous, on time, did a wonderful job, my door works perfectly now

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Showed up on time, very polite and curteous, door works better than it ever has.
I Highly recommend them!

2
★★★★★

Showed up on time, very polite and curteous, door works better than it ever has.
I Highly recommend them!

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Showed up at the scheduled time, very professional, work done correctly.

2
★★★★★

Showed up at the scheduled time, very professional, work done correctly.

 

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