Individual was contacted to assist with non-functioning oven. Arrived after promised time. Made diagnosis that igniter was out. Stated price would be $275. After I inquired about the nature of the charges (parts price, vs. labor, etc.) indiv. refused to disclose the price. He went down to 239. Again I requested breakdown of charges. He refused to do so and offered to do the work for $211. Again, I requested breakdown of charges. After this, he became belligerent and stormed out. Subsequent call was made to contact number (which turns out to be this indiv. as he is sole proprietor). He remained defiant and refused to offer explanation of charges. He also refused to disclose whether he was or was not owner of the company.
Overall this individual refuses to operate in an ethical manner and in good faith. Numerous claims on his website (and seemingly fabricated "reviews") gave the impression that his company was professional and ethical which, after this event, seems to be contrary to reality.
0 out of 1 people found this review helpful.
If you are trying to fix an appliance, I would definitely recommend using this company. Not only will you be confident that the job will be done, you will save money. He is very honest, knowledgeable, and personable, and I felt good about supporting a small local business. I originally had called a big chain to come fix my oven, but they wanted to charge me all these fees. That is why I tried Affordable. This company will not do that. You will get individual attention and a guarantee on the work. He has now fixed several of my appliances and I've been very happy with the work and service!