Hair Island

★★★★☆
  • 12000 E Loop 1604 NSte 122

    Universal City, TX 78148

    Map & Directions
  • 210-566-1331

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Personal Services
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I love going to hair island, everyone is so friendly and kind. The salon is always nice and clean. my kids love coming to this salon also. The prices are good and the staff is great! keep it up hair island!

5
★★★★★

I love going to hair island, everyone is so friendly and kind. The salon is always nice and clean. my kids love coming to this salon also. The prices are good and the staff is great! keep it up hair island!

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Did any of the stylists at Hair Island ever work at Heidi's Hair on Judson/Topperwein? Some of the names mentioned look familiar.

3
★★★☆☆

Did any of the stylists at Hair Island ever work at Heidi's Hair on Judson/Topperwein? Some of the names mentioned look familiar.

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i when there to get my hair cut and it looks so good they are all nice and friendly!!! everyone should go there they will do a great job

5
★★★★★

i when there to get my hair cut and it looks so good they are all nice and friendly!!! everyone should go there they will do a great job

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I love the girls at Hair Island!!! Dawn and Angie are great!!! In fact, I'm getting ready to call and make an appointment for Dawn to cut, color and highlight!!!!
I just wish I could take them with us when we move!!!!

5
★★★★★

I love the girls at Hair Island!!! Dawn and Angie are great!!! In fact, I'm getting ready to call and make an appointment for Dawn to cut, color and highlight!!!!
I just wish I could take them with us when we move!!!!

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If anyone out there knows where Starla moved too, please,please, please, let me know. She was there about 2 years ago, and I loved the way she did my hair. She was Awesome. I would love to find her again.

5
★★★★★

If anyone out there knows where Starla moved too, please,please, please, let me know. She was there about 2 years ago, and I loved the way she did my hair. She was Awesome. I would love to find her again.

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Okay, so i got my hair cut by Celinda, that lady complaing about her, had done a bunch of other stuff to her hair before you went to celinda, therefore ruining her own hair. She did it on her own, Mexican marylin Monroe. Grow up! I got my hair cut there and they did a fine job, its not their fault that all of you are snobby and insecure. Shut up already. All of you. A man came on here and complained about his wife, GET OVER IT. If they we're really that bad they'd go out of buisness. GET OVER IT. ALL OF YOU. Yal are adults, start actng like it.

5
★★★★★

Okay, so i got my hair cut by Celinda, that lady complaing about her, had done a bunch of other stuff to her hair before you went to celinda, therefore ruining her own hair. She did it on her own, Mexican marylin Monroe. Grow up! I got my hair cut there and they did a fine job, its not their fault that all of you are snobby and insecure. Shut up already. All of you. A man came on here and complained about his wife, GET OVER IT. If they we're really that bad they'd go out of buisness. GET OVER IT. ALL OF YOU. Yal are adults, start actng like it.

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I have short hair- I had the worst experience at this place. Don??t get me wrong, they are all friendly. However, my experience was with Celinda. She was done my hair in the past both cut and highlights. So, when it came time to get them touched up I made my appointment with her. I asked for my hair to be colored all one color then place light colored medium chunky highlights (like she did before). She didn??t pull out a color swatch book to make sure she mixed the right color. I assume she remembered me from before and didn??t question (big mistake). After 3+ hours I walked out with very dark hair and no highlights. She mentioned that after removing the foil the highlights were too brassy so she added toner which turned my hair dark again. She couldn??t fix it that day because she had another appointment. I wasn??t happy. As long as I can remember I have always put highlights in my hair. Now I have to go out in public feeling humiliated for 3 days until she can ??fix it?.
Let??s just say at my next appointment for her to correct her mistake ?? I walked in looking like Elvira and came out looking like a Mexican Marilyn Monroe. I was horrified!!! The top of my hair was ??for the most part? bleached blond. Being that they were about to close, I had to leave the salon. I again left with an appointment the next day to come in and have her correct it?again.
That night I had to go out and buy hair color to put over the bleach so that I can go to work the next day without looking crazy.
Okay, the next day I do in and to make a long story short. I tell her to start all over. Color it all dark then put the highlight in so that I don??t end up with different shades of the sun. Let??s just say I walked out yet again unhappy. Instead of chunky highlight she got itty bitty pieces so once she was done it was all mostly dark with a hint of highlight on one side and on the other a very visible chunk of orange.
The next day I called the owner and she asked me to come in AGAIN and have who she called ??my best hair color artist? fix it. I went back in the next day and lady she suggested FINALLY gave me what I wanted?at least the best she could.
Keep in mind my hair had been processed 4 times in 5-6 days. Each time I dedicated 3-4 hours of my life that I will never get back. So, needless to say my hair was a little damaged. Do you think out of the kindness of their heart they would GIVE me deep conditioner? No, instead they suggest I use a deep conditioner because of the ??hair trauma? and ask me to purchase one of theirs! If it wasn??t for their incompetence I wouldn??t have damaged hair!!
I know I have fault because I kept going back. Each time hoping that I would get the results I was given before. Also, I wasn??t able to get my money back so I guess I was determined for them to fix it.
Although she is really nice and sweet, I wouldn??t recommend going to Celinda for coloring.

1
★☆☆☆☆

I have short hair- I had the worst experience at this place. Don??t get me wrong, they are all friendly. However, my experience was with Celinda. She was done my hair in the past both cut and highlights. So, when it came time to get them touched up I made my appointment with her. I asked for my hair to be colored all one color then place light colored medium chunky highlights (like she did before). She didn??t pull out a color swatch book to make sure she mixed the right color. I assume she remembered me from before and didn??t question (big mistake). After 3+ hours I walked out with very dark hair and no highlights. She mentioned that after removing the foil the highlights were too brassy so she added toner which turned my hair dark again. She couldn??t fix it that day because she had another appointment. I wasn??t happy. As long as I can remember I have always put highlights in my hair. Now I have to go out in public feeling humiliated for 3 days until she can ??fix it?.
Let??s just say at my next appointment for her to correct her mistake ?? I walked in looking like Elvira and came out looking like a Mexican Marilyn Monroe. I was horrified!!! The top of my hair was ??for the most part? bleached blond. Being that they were about to close, I had to leave the salon. I again left with an appointment the next day to come in and have her correct it?again.
That night I had to go out and buy hair color to put over the bleach so that I can go to work the next day without looking crazy.
Okay, the next day I do in and to make a long story short. I tell her to start all over. Color it all dark then put the highlight in so that I don??t end up with different shades of the sun. Let??s just say I walked out yet again unhappy. Instead of chunky highlight she got itty bitty pieces so once she was done it was all mostly dark with a hint of highlight on one side and on the other a very visible chunk of orange.
The next day I called the owner and she asked me to come in AGAIN and have who she called ??my best hair color artist? fix it. I went back in the next day and lady she suggested FINALLY gave me what I wanted?at least the best she could.
Keep in mind my hair had been processed 4 times in 5-6 days. Each time I dedicated 3-4 hours of my life that I will never get back. So, needless to say my hair was a little damaged. Do you think out of the kindness of their heart they would GIVE me deep conditioner? No, instead they suggest I use a deep conditioner because of the ??hair trauma? and ask me to purchase one of theirs! If it wasn??t for their incompetence I wouldn??t have damaged hair!!
I know I have fault because I kept going back. Each time hoping that I would get the results I was given before. Also, I wasn??t able to get my money back so I guess I was determined for them to fix it.
Although she is really nice and sweet, I wouldn??t recommend going to Celinda for coloring.

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My wife had long beautiful hair. The first thing I noticed when I got home was my wifes hair. I'm no stylist but it looked like a little kid had knocked her out and hacked her hair up. It was considerably shorter than it had been that morning and completley uneven. The worst part was how uneven her hair was. It was ridiculously uneven. She had been growing her hair out for me. It was down to her waist line and gorgeous. My wife has always had great hair. There was no reason that stylist had to hack up my wifes hair besides lack of ability. The fact that the stylist has to make excuses and lie about the facts show she has insecutities and doubts about her skills as a stylist. Oh yeah... who in their right mind would let someone who can't cut hair, try and fix their own mistakes. A jack ass?

1
★☆☆☆☆

My wife had long beautiful hair. The first thing I noticed when I got home was my wifes hair. I'm no stylist but it looked like a little kid had knocked her out and hacked her hair up. It was considerably shorter than it had been that morning and completley uneven. The worst part was how uneven her hair was. It was ridiculously uneven. She had been growing her hair out for me. It was down to her waist line and gorgeous. My wife has always had great hair. There was no reason that stylist had to hack up my wifes hair besides lack of ability. The fact that the stylist has to make excuses and lie about the facts show she has insecutities and doubts about her skills as a stylist. Oh yeah... who in their right mind would let someone who can't cut hair, try and fix their own mistakes. A jack ass?

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0 out of 1 people found this review helpful.

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I love Lauren!! She is a great stylist! I have been going to Lauren for 5 years and have never left the salon unsatisfied. I stared with her when she first got out of beauty school. She has grown as a stylist and has brought many new styles and ideas to me. Opinions are like ass holes, every one has one! Sorry for you bad experience, but I think that is very unfair to attack someone with out even giving them a chance to fix the problem. You can't expect someone to preform a mircle after 4 years of never stepping foot into a salon. It seams like you have never been satisfied with any haircut if you waited 4 years to just "trim" your hair. I always have my hair blown out when I go into the salon and it does make the differnce in the cut. Lauren always goes back after she has dried it to make sure all the layers match and that the length is even. If your going to get your hair cut then spend the extra money for not only the full salon experience, but to let the stylist finish the cut! I will continue to go to Lauren and believe that this one lady is just that one person who is never happy in life or with her hair.

5
★★★★★

I love Lauren!! She is a great stylist! I have been going to Lauren for 5 years and have never left the salon unsatisfied. I stared with her when she first got out of beauty school. She has grown as a stylist and has brought many new styles and ideas to me. Opinions are like ass holes, every one has one! Sorry for you bad experience, but I think that is very unfair to attack someone with out even giving them a chance to fix the problem. You can't expect someone to preform a mircle after 4 years of never stepping foot into a salon. It seams like you have never been satisfied with any haircut if you waited 4 years to just "trim" your hair. I always have my hair blown out when I go into the salon and it does make the differnce in the cut. Lauren always goes back after she has dried it to make sure all the layers match and that the length is even. If your going to get your hair cut then spend the extra money for not only the full salon experience, but to let the stylist finish the cut! I will continue to go to Lauren and believe that this one lady is just that one person who is never happy in life or with her hair.

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Hi! My name is Lauren. I am the stylist listed on the review below. I believe that I should be able to defend my self and my work, I have been a stylist for over 6 years and trained in many different styles and techniques of hair styling and cutting. The young lady that walked into the salon asked for a cut. So I said I was available to take her. She sat down in my chair. We began our consultation with me first asking how much length she wanted to cut. Quote"enough to get ALL the dead ends off." I also asked if she wanted some layers. She said yes, long layers. So I proceed to wash the clients hair. Once I was done we headed back to the station where I began to cut the young ladies hair. As I was looking at her ends, you could obviously tell it had been a very long time since she had a hair cut. I told it I would need to cut a few inches, but I can promise you I didn't cut off 4 1/2 inches. I trimmed about 2 inches off the length and then began to cut layers. YES... before the client walked in she had all one lenght hair so cutting layers will make the cut seam more drastic!! I was finishing up the cut and asked her if she would like it dried. I did explain that I can get a better idea of how her hair falls if I dry it to make sure it was all even and layers correctly because a wet cut and a dry cut look completly different! She said no and that it would be fine. She seamed satisfied with her hair when she left. A few days later when I retured to work I was told by the OWNER, who is yes and Estitician, that the client came back for a refund but would not let anyone look at her hair. So for that client to accuse me of bad work with out me looking at it dry is unfair. If you are unhappy with your services you need to let the person who preformed the service on your hair take a look at it dry, and not accuse me of being a bad hair dresser. I have many women leave daily with nothing but praise for my work. I take pride in not only my ability to cut, but to listen to what my clients ask of me. I even told to client that if she had any questions to feel free to contact me at the salon. I am sorry that I was unable to please this particular client. But give me the benifit of looking at my work and making corrections as needed. We all learn from benificial criticizm. Not from someone saying that we "suck!"

5
★★★★★

Hi! My name is Lauren. I am the stylist listed on the review below. I believe that I should be able to defend my self and my work, I have been a stylist for over 6 years and trained in many different styles and techniques of hair styling and cutting. The young lady that walked into the salon asked for a cut. So I said I was available to take her. She sat down in my chair. We began our consultation with me first asking how much length she wanted to cut. Quote"enough to get ALL the dead ends off." I also asked if she wanted some layers. She said yes, long layers. So I proceed to wash the clients hair. Once I was done we headed back to the station where I began to cut the young ladies hair. As I was looking at her ends, you could obviously tell it had been a very long time since she had a hair cut. I told it I would need to cut a few inches, but I can promise you I didn't cut off 4 1/2 inches. I trimmed about 2 inches off the length and then began to cut layers. YES... before the client walked in she had all one lenght hair so cutting layers will make the cut seam more drastic!! I was finishing up the cut and asked her if she would like it dried. I did explain that I can get a better idea of how her hair falls if I dry it to make sure it was all even and layers correctly because a wet cut and a dry cut look completly different! She said no and that it would be fine. She seamed satisfied with her hair when she left. A few days later when I retured to work I was told by the OWNER, who is yes and Estitician, that the client came back for a refund but would not let anyone look at her hair. So for that client to accuse me of bad work with out me looking at it dry is unfair. If you are unhappy with your services you need to let the person who preformed the service on your hair take a look at it dry, and not accuse me of being a bad hair dresser. I have many women leave daily with nothing but praise for my work. I take pride in not only my ability to cut, but to listen to what my clients ask of me. I even told to client that if she had any questions to feel free to contact me at the salon. I am sorry that I was unable to please this particular client. But give me the benifit of looking at my work and making corrections as needed. We all learn from benificial criticizm. Not from someone saying that we "suck!"

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1 out of 1 people found this review helpful.

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If u like choppy, uneven hair then you will love Lauren. If you like to get your hair done right the first time, then I suggest going to a professional stylist. Lauren is an awful stylist. I know first hand. I had been growing my hair out for four years. It had been 7 months since I got a trim. Since my son was born I haven't had time to coordinate with the woman who has been trimming my hair for the past two years. I completley regret allowing such an unskilled stylist near my locks. I had to get my hair fixed after seeing lauren. It was uneven by 2 inches! By the way, I wore my hair down when I went in to get my money back. The owner saw how uneven my hair was cut. It took two weeks before I could get into see my stylist. I have ample witnesses who could tell u how jacked up my hair was after letting lauren play hair stylist on my locks. Lauren can not cut hair!

1
★☆☆☆☆

If u like choppy, uneven hair then you will love Lauren. If you like to get your hair done right the first time, then I suggest going to a professional stylist. Lauren is an awful stylist. I know first hand. I had been growing my hair out for four years. It had been 7 months since I got a trim. Since my son was born I haven't had time to coordinate with the woman who has been trimming my hair for the past two years. I completley regret allowing such an unskilled stylist near my locks. I had to get my hair fixed after seeing lauren. It was uneven by 2 inches! By the way, I wore my hair down when I went in to get my money back. The owner saw how uneven my hair was cut. It took two weeks before I could get into see my stylist. I have ample witnesses who could tell u how jacked up my hair was after letting lauren play hair stylist on my locks. Lauren can not cut hair!

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0 out of 2 people found this review helpful.

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This is the worst, Starla always did my hair i wish she was still doing hair i loved her, Dawn just took over when i walked in to see if they knew where Starla was, that girl Dawn, just put me in her seat, and told me she could do what Starla had done, oh was she wrong, this has to be the worst hair cutt i have ever got, ever. Rios would have been better, i will NEVER go back. BADDDDDD Service

1
★☆☆☆☆

This is the worst, Starla always did my hair i wish she was still doing hair i loved her, Dawn just took over when i walked in to see if they knew where Starla was, that girl Dawn, just put me in her seat, and told me she could do what Starla had done, oh was she wrong, this has to be the worst hair cutt i have ever got, ever. Rios would have been better, i will NEVER go back. BADDDDDD Service

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0 out of 1 people found this review helpful.

.

I Went in and had a great time the salon was fun and the stylist(starla) was very helpfull and professional, she gave me wonderful high/low lites and my haircutt was great!!!! i will go back. Thanks Starla

5
★★★★★

I Went in and had a great time the salon was fun and the stylist(starla) was very helpfull and professional, she gave me wonderful high/low lites and my haircutt was great!!!! i will go back. Thanks Starla

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1 out of 2 people found this review helpful.

 

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