*Boston Appliance, Air Conditioning and Heating Repair

★★★★☆
Boston Appliance, Air Conditioning and Heating Repair We are open 24 hours a day 7 days a week. We service Boston County and our service call is free with the repair.
42.3489 -71.085
Map and Directions to *Boston Appliance, Air Conditioning and Heating Repair

800-520-8445

304 Newbury St

Boston, MA

02115

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About *Boston Appliance, Air Conditioning and Heating Repair

Home & Garden

Home & Garden
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Reviews 1 - 7 of 7.
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I called them, they called right back and scheduled a time. several hours before they were due at my house i received a call saying the repair man was running a little late. i appreciated know well in advance and really liked that they had the professionalism to give me the head-up. when the repair man arrive, he was awesome!!! assessed the issue, repaired it, explained what it was and was done quickly. he was courteous and helpful. and the cost of the whole thing was a delight. i trust this outfit and would recommend to anyone.

5
★★★★★

I called them, they called right back and scheduled a time. several hours before they were due at my house i received a call saying the repair man was running a little late. i appreciated know well in advance and really liked that they had the professionalism to give me the head-up. when the repair man arrive, he was awesome!!! assessed the issue, repaired it, explained what it was and was done quickly. he was courteous and helpful. and the cost of the whole thing was a delight. i trust this outfit and would recommend to anyone.

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We went through quite a few appliance repair places before, finally, our neighbor recommended Boston Appliance Repair saying that they are really laid back, but they really know what they are doing. I don't think it takes a rocket scientist to repair dryers, so the most important thing is that their work is solid and their prices are decent....even on the inexpensive side. And, in the time, when I've been faced with an appliance repair emergency, Boston Appliance Repair was there!

Jason E.
Winthrop, MA 02152

5
★★★★★

We went through quite a few appliance repair places before, finally, our neighbor recommended Boston Appliance Repair saying that they are really laid back, but they really know what they are doing. I don't think it takes a rocket scientist to repair dryers, so the most important thing is that their work is solid and their prices are decent....even on the inexpensive side. And, in the time, when I've been faced with an appliance repair emergency, Boston Appliance Repair was there!

Jason E.
Winthrop, MA 02152

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Let me start off by saying I usually give people the benefit of the doubt- this is long, but I hope you'll think twice before calling them. They may be competent for certain jobs- maybe I was just unlucky (which is why I'm giving 2 stars and not just 1), but I feel like we were "taken for a ride." My experience started off ok- the service tech was pleasant, knowledgeable, and came to fix our microwave. He said it was a blown fuse (but he didn't have any in his truck) and said I could call to set up another appt once he ordered the part. I called & spoke directly with the service tech and set one up, being flexible since it was during a heat wave and they had "tons of A/C calls".

I get stood up the day of the appt...called and spoke with the man in the office who is the "scheduler" who doesn't see me in the calendar (and even though I've spoken with him multiple times seems to have no recollection of who I am). He tells me that I must've screwed it up by not calling them back to confirm or maybe the tech called me and I said I didn't want him to come (um, no...)We finally set up another time for the tech to come out and replace the fuse, and he doesn't show up until long after my appointment "window".

He shows up, replaces the fuse and I hear a huge crash in the kitchen. The next thing he says is that even though the fuse works, it's still not heating water. He finally says the entire panel on the front of the microwave needs to be replaced b/c something isn't being held together to make a connection (even though the temporary fuse he tested the first visit solved the problem), so at that point we started to think the situation was a little fishy. We decide to replace the microwave b/c the panel is going to be more expensive (and we're starting to not trust his ability to fix it) and he can leave. He doesn't have a copy of the original receipt he gave us the first visit- we had paid half up front on the first visit- he was nice enough to say that we would only have to pay for the "trip fee" since he was unable to fix it, but then he proceeded to tell me (even though I produced our receipt) that we apparently never paid him the first time b/c "we always write paid on the receipt if you paid us". He produced a book of receipts and, conveniently for him, our carbon copy was missing. He finally left, giving us the benefit of the doubt that we had paid.Today I found a huge chunk of one our gas stove grates on the side of our counter (I guess that's what the loud crash was!) and now believe that our microwave problem really was just the fuse, and the front panel was what fell onto the stove, hence the "broken" panel. I feel duped and wish he would've fessed up- he should've said something about the grate on our stove- now I'm out a new grate plus a new microwave- that's just plain dishonest. Grrr!!

1
★☆☆☆☆

Let me start off by saying I usually give people the benefit of the doubt- this is long, but I hope you'll think twice before calling them. They may be competent for certain jobs- maybe I was just unlucky (which is why I'm giving 2 stars and not just 1), but I feel like we were "taken for a ride." My experience started off ok- the service tech was pleasant, knowledgeable, and came to fix our microwave. He said it was a blown fuse (but he didn't have any in his truck) and said I could call to set up another appt once he ordered the part. I called & spoke directly with the service tech and set one up, being flexible since it was during a heat wave and they had "tons of A/C calls".

I get stood up the day of the appt...called and spoke with the man in the office who is the "scheduler" who doesn't see me in the calendar (and even though I've spoken with him multiple times seems to have no recollection of who I am). He tells me that I must've screwed it up by not calling them back to confirm or maybe the tech called me and I said I didn't want him to come (um, no...)We finally set up another time for the tech to come out and replace the fuse, and he doesn't show up until long after my appointment "window".

He shows up, replaces the fuse and I hear a huge crash in the kitchen. The next thing he says is that even though the fuse works, it's still not heating water. He finally says the entire panel on the front of the microwave needs to be replaced b/c something isn't being held together to make a connection (even though the temporary fuse he tested the first visit solved the problem), so at that point we started to think the situation was a little fishy. We decide to replace the microwave b/c the panel is going to be more expensive (and we're starting to not trust his ability to fix it) and he can leave. He doesn't have a copy of the original receipt he gave us the first visit- we had paid half up front on the first visit- he was nice enough to say that we would only have to pay for the "trip fee" since he was unable to fix it, but then he proceeded to tell me (even though I produced our receipt) that we apparently never paid him the first time b/c "we always write paid on the receipt if you paid us". He produced a book of receipts and, conveniently for him, our carbon copy was missing. He finally left, giving us the benefit of the doubt that we had paid.Today I found a huge chunk of one our gas stove grates on the side of our counter (I guess that's what the loud crash was!) and now believe that our microwave problem really was just the fuse, and the front panel was what fell onto the stove, hence the "broken" panel. I feel duped and wish he would've fessed up- he should've said something about the grate on our stove- now I'm out a new grate plus a new microwave- that's just plain dishonest. Grrr!!

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We all know what a racket homeowner warranties are. My washer start leaking, but the warranty customer service said this did not warrant an emergency call. They told me their appliance repair technicians wouldn't be able to come out for another five days.
I remembered talking to one of my co-workers about her refrigerator getting repaired recently. She put us in touch with the company she used and within a couple of hours a Boston Appliance Repair technician squeezed us in the same day into his already busy afternoon.

When he arrived, he inspect the problem with the washer. He could have suggested replacing both the water valve and the cold and hot water rubber hoses, but said he didn't believe in replacing something that still worked??I never would have known the difference. Instead he just replaced the defective water valve and he gave me his professional insights into the pros and cons of Maytag washers.

The technician wasn't even able to stay long enough to even take a check the had to go back to his regularly scheduled appointment and said that their customer service would call the next day to process my credit card. That's why I'm giving Boston Appliance Repair 5 stars: Any reliable appliance repair company could have done the job, of course, but unlike other places, Boston Appliance Repair answers the phone quickly and calls you back when they promise. Their customer service representative did call me back the next day and my receipt came in the mail the following day. When the front and back end operations are that efficient, I know I'm not getting special treatment because of my co-worker??s referral.

Nancy S.
Boston MA 02210

5
★★★★★

We all know what a racket homeowner warranties are. My washer start leaking, but the warranty customer service said this did not warrant an emergency call. They told me their appliance repair technicians wouldn't be able to come out for another five days.
I remembered talking to one of my co-workers about her refrigerator getting repaired recently. She put us in touch with the company she used and within a couple of hours a Boston Appliance Repair technician squeezed us in the same day into his already busy afternoon.

When he arrived, he inspect the problem with the washer. He could have suggested replacing both the water valve and the cold and hot water rubber hoses, but said he didn't believe in replacing something that still worked??I never would have known the difference. Instead he just replaced the defective water valve and he gave me his professional insights into the pros and cons of Maytag washers.

The technician wasn't even able to stay long enough to even take a check the had to go back to his regularly scheduled appointment and said that their customer service would call the next day to process my credit card. That's why I'm giving Boston Appliance Repair 5 stars: Any reliable appliance repair company could have done the job, of course, but unlike other places, Boston Appliance Repair answers the phone quickly and calls you back when they promise. Their customer service representative did call me back the next day and my receipt came in the mail the following day. When the front and back end operations are that efficient, I know I'm not getting special treatment because of my co-worker??s referral.

Nancy S.
Boston MA 02210

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Great Appliance Repair Company! Honest, polite, professional....I called them Saturday morning at 9 a.m. my Kitchen Aid dishwasher was repaired within three hours. They're very efficient and honest.
My story: my rental house is in Lexington 02420. The tenant called me because the dishwasher started leaking on Friday, and while I was waiting for my neighbor to call me back with the name of an appliance repair company, the current tenant called some other appliance repair place in Boston from the yellow book. They want to charge $ 98.00 for the service call and then they were going to charge an additional cost for the repair.

I told them I would think about it and luckily found Boston Appliance Repair online, since none of my friends seemed to know a good appliance repair company.

I am glad I followed my common sense and it paid back. They delivered great and quick service. Now I have their number and if something happens with my appliances, I know who to call.

Thanks Boston Appliance Repair

Signe B.
Lexington, MA 02420

5
★★★★★

Great Appliance Repair Company! Honest, polite, professional....I called them Saturday morning at 9 a.m. my Kitchen Aid dishwasher was repaired within three hours. They're very efficient and honest.
My story: my rental house is in Lexington 02420. The tenant called me because the dishwasher started leaking on Friday, and while I was waiting for my neighbor to call me back with the name of an appliance repair company, the current tenant called some other appliance repair place in Boston from the yellow book. They want to charge $ 98.00 for the service call and then they were going to charge an additional cost for the repair.

I told them I would think about it and luckily found Boston Appliance Repair online, since none of my friends seemed to know a good appliance repair company.

I am glad I followed my common sense and it paid back. They delivered great and quick service. Now I have their number and if something happens with my appliances, I know who to call.

Thanks Boston Appliance Repair

Signe B.
Lexington, MA 02420

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Fast, professional and, most of all, honest how often do you find these qualities in an appliance repair company?

I had just had a miserable experience with appliance technician sent by my home warranty company. None of them were able to repair my Kenmore washing machine. One of them wanted to take the washer to his shop for two weeks and, just to do so, I had to pay an extra $450.

Instead, I called Boston Appliance repair Service based on reviews I had read online. Their technician came took a look and said that he could repair my washer right on the spot, which he did, expertly.

So when you find yourself in that unenviable situation of needing to call an honest and reliable appliance repair service, give these guys a call. And save yourself unnecessary misery.

Rick G.
Melrose MA 02176

5
★★★★★

Fast, professional and, most of all, honest how often do you find these qualities in an appliance repair company?

I had just had a miserable experience with appliance technician sent by my home warranty company. None of them were able to repair my Kenmore washing machine. One of them wanted to take the washer to his shop for two weeks and, just to do so, I had to pay an extra $450.

Instead, I called Boston Appliance repair Service based on reviews I had read online. Their technician came took a look and said that he could repair my washer right on the spot, which he did, expertly.

So when you find yourself in that unenviable situation of needing to call an honest and reliable appliance repair service, give these guys a call. And save yourself unnecessary misery.

Rick G.
Melrose MA 02176

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I decided to give Boston Appliance Repair Service a try, based on the other reviews. I figured it was worth a shot the only other way I have of picking out an appliance repair service is through the yellow pages.

And I was very happy that my new method worked. They showed up on time to inspect my leaking GE refrigerator. The appliance repair technician clean and professional and gave me an estimate. And when I gave him approval to do the job, he was careful of not to leave any scratches on my wood floor when he moved the refrigerator.

I'll definitely call Boston Appliance Repair again if I have any other problems with my appliances. Overall, it was a good experience, both with the technician and the customer service. Thanks!!!!

Alison B.
Lowell, MA 01850

5
★★★★★

I decided to give Boston Appliance Repair Service a try, based on the other reviews. I figured it was worth a shot the only other way I have of picking out an appliance repair service is through the yellow pages.

And I was very happy that my new method worked. They showed up on time to inspect my leaking GE refrigerator. The appliance repair technician clean and professional and gave me an estimate. And when I gave him approval to do the job, he was careful of not to leave any scratches on my wood floor when he moved the refrigerator.

I'll definitely call Boston Appliance Repair again if I have any other problems with my appliances. Overall, it was a good experience, both with the technician and the customer service. Thanks!!!!

Alison B.
Lowell, MA 01850

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Message from *Boston Appliance, Air Conditioning and Heating Repair

Boston Appliance, Air Conditioning and Heating Repair



We are open 24 hours a day 7 days a week. We specialize in Air Conditioning/ Heating Repair, Washer Repair, Dryer Repair, refrigerator Repair, Stove Repair, Oven Repair, Microwave Repair, Dishwasher Repair and Disposal Repair. We service Boston County and our service call is free with the repair.



Call toll Free: 800-520-8445

More about *Boston Appliance, Air Conditioning and Heating Repair

We specialize in Air Conditioning/ Heating Repair, Washer Repair, Dryer Repair, refrigerator Repair, Stove Repair, Oven Repair, Dishwasher Repair and Disposal Repair. We service Boston County and our service call is free with the repair. Call toll Fre

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