Appliance Smart

★★☆☆☆
  • 7350 Excelsior Blvd

    St Louis Park, MN 55416

    Map & Directions
  • 952-930-1740

About Appliance Smart

Hours
Mon - Fri, 9am - 9pm; Sat, 9am - 6pm; Sun, noon - 6

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Appliance Smart

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2.0 2
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.

Run don't walk ?? away from this company. If you ever have a problem with your appliance, their service department will screw things up beyond recognition. First of all you can't talk to anyone. You have to leave at least 3 messages before someone calls you back ?? 3 days later. Then they send a guy out in 4 days. He fumbles around and says he'll be back in 4 days with a part. After those 4 days the service manager calls and says the unit is unserviceable and YOU have to call the manufacturer. The manufacturer says they'll ship a replacement to ApplianceSmart in 5 days. THEN the service manager screws up the paperwork and you sit for another week. You call the manufacturer and they say it'll be another week.

After a MONTH you'll be scouring the web looking for forums like this to post your sad story. I'd be skeptical of any good reviews, it's probably just ApplianceSmart management doing damage control.

1
★☆☆☆☆

Run don't walk ?? away from this company. If you ever have a problem with your appliance, their service department will screw things up beyond recognition. First of all you can't talk to anyone. You have to leave at least 3 messages before someone calls you back ?? 3 days later. Then they send a guy out in 4 days. He fumbles around and says he'll be back in 4 days with a part. After those 4 days the service manager calls and says the unit is unserviceable and YOU have to call the manufacturer. The manufacturer says they'll ship a replacement to ApplianceSmart in 5 days. THEN the service manager screws up the paperwork and you sit for another week. You call the manufacturer and they say it'll be another week.

After a MONTH you'll be scouring the web looking for forums like this to post your sad story. I'd be skeptical of any good reviews, it's probably just ApplianceSmart management doing damage control.

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.

They have a huge selection of washers, dryers and refrigerators available to choose from. Most didn't look too bad (even though they advertise scratch & dents). Very small selection of dishwashers with only one choice of a portable. But the sales staff was very helpful and explained that inventory changes daily.

3
★★★☆☆

They have a huge selection of washers, dryers and refrigerators available to choose from. Most didn't look too bad (even though they advertise scratch & dents). Very small selection of dishwashers with only one choice of a portable. But the sales staff was very helpful and explained that inventory changes daily.

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