Airport Express Direct

★★☆☆☆
reservations taken from 8:00am to Midnight SERVICES PROVIDED 24 HOURS A DAY
41.9246 -71.0915
Map and Directions to Airport Express Direct

508-822-7500

38 Whittenton St

Taunton, MA

02780

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About Airport Express Direct

Categories
  • Limousine Services
Details
  • Airport Transportation

Transportation & Storage

Transportation & Storage
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1.8 5
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Reviews 1 - 5 of 5.
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I??ve used John??s car service several times over the past three years and never had a problem?. that is, until very recently. Earlier this month I contacted him via email as I had always done before and arranged a pickup for a trip to Green Airport at 7:30 am on the 18th. The short story is that I gave up waiting for the car to show up after waiting until about 8:15. As we were waiting, we called his local phone number twice. We left voicemail messages including callback number and got no response. Fearing that we were going to miss our flight, we hastily made other transportation arrangements and fortunately, no thanks to John and Airport Express Direct, we were able to get there in time. I was concerned that something bad had happened, such as an accident on the road. So, willing to give him the benefit of the doubt, I emailed him the day after we arrived at our destination and inquired as to what happened. It has been several days since then, and I have not received a response. I really can??t believe that there is a reasonable explanation at this point.

1
★☆☆☆☆

I??ve used John??s car service several times over the past three years and never had a problem?. that is, until very recently. Earlier this month I contacted him via email as I had always done before and arranged a pickup for a trip to Green Airport at 7:30 am on the 18th. The short story is that I gave up waiting for the car to show up after waiting until about 8:15. As we were waiting, we called his local phone number twice. We left voicemail messages including callback number and got no response. Fearing that we were going to miss our flight, we hastily made other transportation arrangements and fortunately, no thanks to John and Airport Express Direct, we were able to get there in time. I was concerned that something bad had happened, such as an accident on the road. So, willing to give him the benefit of the doubt, I emailed him the day after we arrived at our destination and inquired as to what happened. It has been several days since then, and I have not received a response. I really can??t believe that there is a reasonable explanation at this point.

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this man john pacheco is such a big fraud. he have cheated his own brother. if he can do so to his own blood brother then there is no such thing to get amazed that he cheats anyone. the most pathetic man n the pathetic business to be done. yakkkkkkkkkkk

1
★☆☆☆☆

this man john pacheco is such a big fraud. he have cheated his own brother. if he can do so to his own blood brother then there is no such thing to get amazed that he cheats anyone. the most pathetic man n the pathetic business to be done. yakkkkkkkkkkk

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Our daughter and son-in-law just got married this past Saturday, July 10, 2010. They reserved service months in advance to get them from Newport, RI to Logan Airport in Boston for their honeymoon departure. The car was supposed to pick them up at 3:30am to make a 7:00am flight. 45 minutes before their pick-up time, they received a phone call that their driver had been in an accident and that no one would be able to pick them up. Airport Express Direct made no effort to get a substitute driver, nor did they seem to care that they were stranding a newly married couple and possibly keeping them from their honeymoon. They did not even have the decency to return multiple phone calls we made to solve this problem, even though their announcement states that they would "return your call immediately." After scrambling for a solution, my daughter and her husband ended up having to drive themselves to the airport. Now they have the added expense of paying for exhorbitant airport parking fees. My husband and I were appalled that a company that advertises "prompt and reliable service" is obviously so unreliable. I would not recommend this company to anyone. If we could, we would rate this company "zero" stars as their service was horrendous.

1
★☆☆☆☆

Our daughter and son-in-law just got married this past Saturday, July 10, 2010. They reserved service months in advance to get them from Newport, RI to Logan Airport in Boston for their honeymoon departure. The car was supposed to pick them up at 3:30am to make a 7:00am flight. 45 minutes before their pick-up time, they received a phone call that their driver had been in an accident and that no one would be able to pick them up. Airport Express Direct made no effort to get a substitute driver, nor did they seem to care that they were stranding a newly married couple and possibly keeping them from their honeymoon. They did not even have the decency to return multiple phone calls we made to solve this problem, even though their announcement states that they would "return your call immediately." After scrambling for a solution, my daughter and her husband ended up having to drive themselves to the airport. Now they have the added expense of paying for exhorbitant airport parking fees. My husband and I were appalled that a company that advertises "prompt and reliable service" is obviously so unreliable. I would not recommend this company to anyone. If we could, we would rate this company "zero" stars as their service was horrendous.

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They left me stranded at Logan Airport. When I called, the person answering the phone said we are not able to pick you up. All he could suggest to me is call in the morning to speak with owner John Pacheco. I had to take a cab home which cost me $50 more than what John quoted me. The next day they did not answer my email or phone call. I finally got a hold of John, at the time he seemed concerned and eager to find out what happened. To this day, it's been almost a month, I have not heard back from him. I tried emailing and calling again.....no luck. Do not fall for if paying cash we can give you a better price. BTW, someone else I knew who used them, the exact same thing happened to him.

1
★☆☆☆☆

They left me stranded at Logan Airport. When I called, the person answering the phone said we are not able to pick you up. All he could suggest to me is call in the morning to speak with owner John Pacheco. I had to take a cab home which cost me $50 more than what John quoted me. The next day they did not answer my email or phone call. I finally got a hold of John, at the time he seemed concerned and eager to find out what happened. To this day, it's been almost a month, I have not heard back from him. I tried emailing and calling again.....no luck. Do not fall for if paying cash we can give you a better price. BTW, someone else I knew who used them, the exact same thing happened to him.

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THIS IS THE GREATEST TRANSPORTATION SERVICE I KNOW, always there when i need them, even on holidays, I always get a real person on the phone, when i call them even at 3:00am , THERE drivers are the best,polite, friendly,and help you with your luggage. THANK YOU, AIRPORT EXPRESS DIRECT. Lydi, taunton ma.

5
★★★★★

THIS IS THE GREATEST TRANSPORTATION SERVICE I KNOW, always there when i need them, even on holidays, I always get a real person on the phone, when i call them even at 3:00am , THERE drivers are the best,polite, friendly,and help you with your luggage. THANK YOU, AIRPORT EXPRESS DIRECT. Lydi, taunton ma.

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Message from Airport Express Direct

Specializing in Door To Door non-stop airport transportation, to and from All New England Airports, Utilizing LINCOLN TOWN CARS. We Are The Airport Experts, Just About All We Do Is Airport Transportation, Also New York City.

More about Airport Express Direct

Door to Door Airport Transportation, LINCOLN TOWN CARS, Sedans,Limos Vans

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