Sante Fe Tequila Company

I was appalled at our experience at this restaurant. The sign saying "now open" invited us in, but we will certainly never be back. I waited, standing at the bar, for at least 15 minutes before a bar back took my order finally. Throughout, the two bartenders did not so much as look at me. We then put our name in for a table and the friendly hostess told us we'd be seated right away. 45 minutes later, after discussing whether we could actually walk to Santa Fe, NM and eat more quickly, we were seated. It took an additional 10 minutes to get a server, then 10 more to get our drinks. Our food arrived literally one hour later (we timed it). We spent the meal deciding whether to speak to the manager or not, but decided not to further ruin our evening with a confrontation or awkward experience.
The management of this place should be embarrassed. A haughty attitude might be overlooked in other cities, but in Denver people won't stand for it. They need to get their act together if they want to stay "now open".

A group of six of us decided to end our art walk along Santa Fe on "First Friday" last night with a trip to the much praised Santa Fe Tequila Company. We were told our table would take 15-45 minutes to become available, so we had a seat in the bar at a cocktail table. After asking 3 people if they were our server, our server finally appeared to bus our filthy table. About 10 minutes later, we had our first round of drinks. The food runner, Billy, promptly brought out our appetizers, including a fantastic queso dip!! He was very attentive, polite, and eager to refill drinks and bring napkins. He was the highlight of our expensive evening.
About an hour or so later, we decided to check with the hostess to see if our table was ready, because the restaurant does not have a paging system for waiting guests. She said she had been "looking for us." Sounds like an effective system for a busy restaurant!
Another ten minutes pass. My husband asks the women seated at the table next to us if they have a waiter, as we have not yet seen one. Enter Adam. Ah, Adam. He is abrupt, abrasive, rude, condescending, and has much better things to do then wait on a group of six former food service workers. Big mistake.
My husband orders a combo and offers to pay extra to substitute a chili relleno for an enchilada. He said he "wasn't sure if the kitchen would do it, " but would check. About an hour later (no joke!!) we had our food, fresh out from under the heat-lamp. Food was crusty, brown, and old-looking. No one enjoyed their meals. When Adam presented my husband with his chili relleno, he said "we don't do substitutions. If you don't believe me, I'll bring you the menu and you can read it for yourself." He never came back.
We spoke with the manager on the way out, who was concerned, and offered to buy us some margaritas. At that point, we just wanted to leave the Santa Fe Tequila Company, and will never, ever be back.

Wow. I have been in search for great Mexcan food during our 8 years of living in Denver. Finally I've found it. My husband and I have enjoyed the freshly made food and top shelf drinks so much, we've gone 3 times in one week! Guess you can't get too much of a good thing. Enjoy!

We arrived at the Santa Fe Tequila Company just after work on a First Friday...thinking it would be a great place to stop before we enjoyed the Arts Walk. We also expected a wait because it was First Friday - however, we expected that because this restaurant had experienced almost a year of First Fridays already, they would be equipped to handle a larger crowd. We were wrong. After checking in with the hostess, we were told there would be a 30 minute wait. No big deal. We ordered a couple drinks from the bar and mingled. An hour later, we checked back with the hostess and was told it would only be a few minutes longer. A group of 4 got up from the bar because their table was ready and gave us their chairs. Ordered another couple drinks - the bartender puts her hair in a pony tail, wipes the corners of her mouth with her fingers and THEN puts an orange wedge in my sangria. I'm disgusted. Another 30 minutes passes - it's now been 1.5 hours since we've arrived and we notice that at any given moment in the restaurant there are 3 - 4 tables open. We inquire again and are told that it would be only another few minutes. We give them another 20 minutes. We then realize that the group of 4 who had given us their chairs at the bar had already been seated at a table for 50 minutes and had not received their food yet! We decide to leave...it's already been almost 2 hours since we arrived, we were starving and had missed half of the Art Walk. We are frustrated. We would have went somewhere else if we would have been told it was going to be a longer wait. We ask for a manager, the hostess tells us the manager is unavailable. She gives us a promotional card for a discount on an appetizer the next time we come in - a card that is also given out by my Human Resources Department at work! Will not use the coupon, will not return, will never recommend.

I tried this place because of the glowing reviews here. I can only fathom to guess most of the reviewers are tequila connoisseurs rather than people who actually know good food.

This was one of the worst meals I've experienced, despite the assurance of the perky "valley girl" waitress who gushed that we were going to have an awesome meal. The Aguacate, was simply a bland, deep-fried avocado served with a dried up slice of lime and some dried, chopped onions, tomatoes and peppers...not exactly my idea of pico de gallo, the advertised aioli was nowhere to be found.

The Camarone Fritos announced their presence before they reached the table...the deep fried shrimp smelled...bad. The heavy sopapilla batter and two sauces couldn't disguise the mealy, smelly shrimp obviously past their prime.

My companion's Carne Adobada Burrito wasn't bad, but nothing to write home about. The Carne Asada was actually ok, but salty, and served with nothing more than the a pile of shredded iceberg lettuce and the faux pico de gallo, bland guacamole, thin, tasteless tortillas and the side of bland beans.

This is definitely gringo New Mexican food, tasteless and overpriced. The bathrooms were beautiful, a great place to relieve oneself of the effects of bad shrimp.

I'll continue to dream of the wonderful food in Taos, the Mexican food in this city really bites in a bad way.