One Hour Heating & Air

★★★☆☆
  • 2871 North Bogan Road

    Buford, GA 30519

    Map & Directions

About One Hour Heating & Air

Categories
  • Home Construction & Remodeling
  • Heating & Air Conditioning
  • Air Conditioning Contractors
  • Heating Contractors
  • Heat Pumps
  • HVAC Contractors
Details
  • Install Thermostats
  • Repair Thermostats
  • Furnace Repair

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 3
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One Hour Heating and Air provided great customer service from start to finish. The job was completed on time, as promised. I was a bit worried when only one technician showed up around 10am; however, he stayed after dark and completed the job. Additionally, the technician was very courteous, professional and completely cleaned-up before leaving. I would definitely (and actually already have) recommend One Hour Heating and Air to family and friends.

2
★★★★★

One Hour Heating and Air provided great customer service from start to finish. The job was completed on time, as promised. I was a bit worried when only one technician showed up around 10am; however, he stayed after dark and completed the job. Additionally, the technician was very courteous, professional and completely cleaned-up before leaving. I would definitely (and actually already have) recommend One Hour Heating and Air to family and friends.

on Service Magic

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We made the phone call @ 9 am, they told us they would be here between 12-4 pm, no phone call for eta nor did anyone show. I called to find out if we were going to see a tech today, and I was surprised to hear "we are still out working". I got a call 10 minutes later to tell me the tech was still at his last location finishing up, but he was 45 min to 1 hour away, - that's code for maybe you will see the tech and maybe you wont.

After waiting for 8 hours, nothing, I would not suggest this organization to anyone - not even my worst enemy.

0
★☆☆☆☆

We made the phone call @ 9 am, they told us they would be here between 12-4 pm, no phone call for eta nor did anyone show. I called to find out if we were going to see a tech today, and I was surprised to hear "we are still out working". I got a call 10 minutes later to tell me the tech was still at his last location finishing up, but he was 45 min to 1 hour away, - that's code for maybe you will see the tech and maybe you wont.

After waiting for 8 hours, nothing, I would not suggest this organization to anyone - not even my worst enemy.

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Tonight, Thursday night before a holiday and hours before the in-laws were expected in from Florida, we arrived to a house that was 81 degrees at 7:30 pm. The air was not working! After other companies had no called-no showed we were not hopeful that we would find someone who would help us. I called One Hour Heating and Air after finding them on Citysearch. The woman who answered the phone was so kind and so helpful. She called the Technician who was willing to drive from Buford to Hiram to fix our problem. He arrived at 9:30pm and stayed until 11 pm to make sure the unit was working. Everyone I encountered was so professional, the service exceeded our expectations, and the price was so reasonable. They didnt take advantage of us because we were in a bind after hours like many companies would have. I would definitely use them again and I highly recommend this company to everyone.

2
★★★★★

Tonight, Thursday night before a holiday and hours before the in-laws were expected in from Florida, we arrived to a house that was 81 degrees at 7:30 pm. The air was not working! After other companies had no called-no showed we were not hopeful that we would find someone who would help us. I called One Hour Heating and Air after finding them on Citysearch. The woman who answered the phone was so kind and so helpful. She called the Technician who was willing to drive from Buford to Hiram to fix our problem. He arrived at 9:30pm and stayed until 11 pm to make sure the unit was working. Everyone I encountered was so professional, the service exceeded our expectations, and the price was so reasonable. They didnt take advantage of us because we were in a bind after hours like many companies would have. I would definitely use them again and I highly recommend this company to everyone.

Pros: Service, Price, Timeliness

Cons: I can't think of one.

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