Auto Clinic Care

★★★★☆
Monday - Friday 7:00 AM - 7:00 PM Saturday 9:00 AM - 3:00 PM
  • 5531 Nicholson Ln Ste A

    Rockville, MD 20852

    Map & Directions
  • 301-881-7891

About Auto Clinic Care

Categories
  • Gas Stations
Hours
Special Offer
Call Today
Phones
  • Fax (301-881-7892)
Year Established
  • 1994
Products
  • * Axle / CV Joint Repair (FWD) * Brakes-Standard or ABS * Clutch Repair * Batteries-Sell

Automotive

Automotive
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4.0714 14
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When my car broke down on Nicholson Lane unexpectedly, I was referred to Auto Clinic Care from a co-worker. I was so happy to find them! David came out and helped me get my car to a safe spot to be towed to Auto Clinic Care. They fixed my car (replaced the Alternator and Battery) in a very timely manner, communicated throughout the process, and provided a very fair price. I felt great with my car in their very capable hands, will return in the future, and will eagerly recommend Auto clinic care to others. The staff (Johny, David, etc.) is extremely friendly and professional. I Finely Found My Shop Thank you Guys

5
★★★★★

When my car broke down on Nicholson Lane unexpectedly, I was referred to Auto Clinic Care from a co-worker. I was so happy to find them! David came out and helped me get my car to a safe spot to be towed to Auto Clinic Care. They fixed my car (replaced the Alternator and Battery) in a very timely manner, communicated throughout the process, and provided a very fair price. I felt great with my car in their very capable hands, will return in the future, and will eagerly recommend Auto clinic care to others. The staff (Johny, David, etc.) is extremely friendly and professional. I Finely Found My Shop Thank you Guys

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No one's better than Auto Clinic Care! After seeing all the great reviews of Auto Clinic Care throughout the internet, I decided to give them a shot for my recent 90K maintenance work. Boy was I glad I did. I found everyone from the folks at the front desk (Johny and David - one of the owners) to the mechanics to be extremely friendly, courteous, and honest. Sitting in the office waiting for my car, I was amazed with how well both Johny and David knew their customers even asking about their family. It was obvious that these were long-time customers as their interactions were so genuine. This is something you definitely do not see at the dealers or any franchise shops. These guys don't pressure anyone into unnecessary services; they take the time to explain everything. They were so honest with everyone. By the way, if you need to go somewhere (e.g. shopping or work) after dropping off your car, they'll be more than willing to give you a lift. That's just great customer service. Another positive, free secured WIFI is available in the waiting area. Are you tired of going to the dealer or franchise shop for your car? Looking for a great, friendly, family-owned place? If you are, then Auto Clinic Care in Rockville is the place for you. I will definitely continue to use them for routine maintenance in the future.

5
★★★★★

No one's better than Auto Clinic Care! After seeing all the great reviews of Auto Clinic Care throughout the internet, I decided to give them a shot for my recent 90K maintenance work. Boy was I glad I did. I found everyone from the folks at the front desk (Johny and David - one of the owners) to the mechanics to be extremely friendly, courteous, and honest. Sitting in the office waiting for my car, I was amazed with how well both Johny and David knew their customers even asking about their family. It was obvious that these were long-time customers as their interactions were so genuine. This is something you definitely do not see at the dealers or any franchise shops. These guys don't pressure anyone into unnecessary services; they take the time to explain everything. They were so honest with everyone. By the way, if you need to go somewhere (e.g. shopping or work) after dropping off your car, they'll be more than willing to give you a lift. That's just great customer service. Another positive, free secured WIFI is available in the waiting area. Are you tired of going to the dealer or franchise shop for your car? Looking for a great, friendly, family-owned place? If you are, then Auto Clinic Care in Rockville is the place for you. I will definitely continue to use them for routine maintenance in the future.

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.

Best customer service I've had from an auto shop. The work is accurate, reasonably priced, delivered when promised, no add on charges, and fixed right the first time by subject experts. Doesn't matter the make, model, year, or type of repair (including tires) these guys do it all. You call and get a person on the phone (in less than 5 rings) and not a machine or computer. They know you by name and your car by the history. My used 10 year old grand Cherokee at 158K runs like new from 80 mph to 4x4 low in the country without hesitation. Support small business and dump the chains and big box stores. Without annual inspection in Maryland, these guys make sure every service is focused on your safety and overall value.

5
★★★★★

Best customer service I've had from an auto shop. The work is accurate, reasonably priced, delivered when promised, no add on charges, and fixed right the first time by subject experts. Doesn't matter the make, model, year, or type of repair (including tires) these guys do it all. You call and get a person on the phone (in less than 5 rings) and not a machine or computer. They know you by name and your car by the history. My used 10 year old grand Cherokee at 158K runs like new from 80 mph to 4x4 low in the country without hesitation. Support small business and dump the chains and big box stores. Without annual inspection in Maryland, these guys make sure every service is focused on your safety and overall value.

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.

We've been taking our cars for care and maintenance for many years now. The work Auto Clinic Care does is always of great quality. Johny went above and beyond to provide us with a competitive quote for our recent (100000 mi tuneup) work. When the dealership's quote came in at about 60% lower than the quote Johny had given us, we were quickly able to see how the work the dealership proposed was not the best preventative approach to maintenance of our vehicle. Thanks brothers for the great work!
Liked: Service, Value

5
★★★★★

We've been taking our cars for care and maintenance for many years now. The work Auto Clinic Care does is always of great quality. Johny went above and beyond to provide us with a competitive quote for our recent (100000 mi tuneup) work. When the dealership's quote came in at about 60% lower than the quote Johny had given us, we were quickly able to see how the work the dealership proposed was not the best preventative approach to maintenance of our vehicle. Thanks brothers for the great work!
Liked: Service, Value

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The service rating and quality of work is none existence to say the least. The price quote is always far lower than what you end up paying at the end. the atmosphere is none professional and this will be my first and last time visiting this shop. I suggest to hire a good lawyer if you decide to go there first as you may need one. My car was working fine, I toke it there for preventive maintenance to save few dollars, and I end up paying more than what the dealer quoted me and crippled car :(

1
★☆☆☆☆

The service rating and quality of work is none existence to say the least. The price quote is always far lower than what you end up paying at the end. the atmosphere is none professional and this will be my first and last time visiting this shop. I suggest to hire a good lawyer if you decide to go there first as you may need one. My car was working fine, I toke it there for preventive maintenance to save few dollars, and I end up paying more than what the dealer quoted me and crippled car :(

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Business Response:

As the owner and general manager of Auto Clinic Care, I take great pride in the performance of our organization and we make sure customer satisfaction is our number one priority. We do our best to satisfy every customer. We monitor our customer satisfaction reviews and we make sure we are in good standing. When I saw this review, I took action by reviewing all of the repairs and Preventive Maintenance for the last two months. I identified twelve cars serviced during this period, of which had Preventive Maintenance. I contacted all twelve clients, and put forward the issue. I received high satisfaction response with no one having any complaint. I spoke to our staff and no one could recall any such repair or any such complaint from a client. Unfortunately, I could not identify the reviewer as posted above. Call(301) 881-7891 and speaks with Johny, this complaint is not identifiable by us I wonder if the person has mistaken us with The (Auto Clinic) One Block Away from our shop, we have no record of such complaint. In the past two months we have contacted all clients and received full satisfaction.
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I'm not a planted five-star review. Not even a planted four-star reviiew but only gave four stars because I think world class is a bit over the top.

In any case, I took my car some time ago to Auto Clinic Care to have the starter fixed. They did a good job, did it fast and offered me a couple of options and advice. The starter is still working just fine.

4
★★★★☆

I'm not a planted five-star review. Not even a planted four-star reviiew but only gave four stars because I think world class is a bit over the top.

In any case, I took my car some time ago to Auto Clinic Care to have the starter fixed. They did a good job, did it fast and offered me a couple of options and advice. The starter is still working just fine.

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Business Response:

Thank You For Your Business
.

I heard about Auto Clinic Care from my son-in-law so I thought I would give them a try. After comparing them with a few other local shops, I felt that their price was most accurate and fair. I choose to have my car repaired with them and I am very happy with the outcome. The service was unparallel to other shops, they expalained thoroughly what exactly needed to be repaired and why. (I learned several things about cars from these men). Overall fast service, SMART mechanics, fair pricing, and friendly people. I most certaintly would recommend them to anyone! Also, dont be suprised if you develop a friendship with the people there, they are truly genuine people!

5
★★★★★

I heard about Auto Clinic Care from my son-in-law so I thought I would give them a try. After comparing them with a few other local shops, I felt that their price was most accurate and fair. I choose to have my car repaired with them and I am very happy with the outcome. The service was unparallel to other shops, they expalained thoroughly what exactly needed to be repaired and why. (I learned several things about cars from these men). Overall fast service, SMART mechanics, fair pricing, and friendly people. I most certaintly would recommend them to anyone! Also, dont be suprised if you develop a friendship with the people there, they are truly genuine people!

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Business Response:

Thank you for your business, And its always a pleasure doing business with you.
.

i was having trouble with my car damages until i came across Auto Clinic Care. these people helpped a ton! Not only were they nice and caring but they also walked me through problem that the car was having and how to prevent them. I strongly advise everyone to look in to this busniess! i love Auto Clinic Care, they should change there name to best auto clinic every!

5
★★★★★

i was having trouble with my car damages until i came across Auto Clinic Care. these people helpped a ton! Not only were they nice and caring but they also walked me through problem that the car was having and how to prevent them. I strongly advise everyone to look in to this busniess! i love Auto Clinic Care, they should change there name to best auto clinic every!

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Business Response:

Thank you for your business, And its always a pleasure doing business with you.
.

Love the service. I took my car for a oil leak repair at different shops and the price was outrageous and after a week my oil was low again. Then I took it to AUTO CLINIC CARE and they told me that the problem was never fixed. They showed the problem and they fixed it, at a better deal. I haven't had any problems since. They have great service and the people are great I recommened them to all my freinds and family. If you have any problems with your car you should go to AUTO CLINIC CARE.

5
★★★★★

Love the service. I took my car for a oil leak repair at different shops and the price was outrageous and after a week my oil was low again. Then I took it to AUTO CLINIC CARE and they told me that the problem was never fixed. They showed the problem and they fixed it, at a better deal. I haven't had any problems since. They have great service and the people are great I recommened them to all my freinds and family. If you have any problems with your car you should go to AUTO CLINIC CARE.

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Business Response:

One of our main goals is to meet all our customers needs. thank you for your business!
.

This place is the best! Never had any problems!
I brought my Toyota Corolla to multiple stores, and I wasn't satisfied but then I went to auto clinic care and they took care of me. I felt like I was the president! They have good customer service and good labor also! I was very satisfied with the price I was paying too!

5
★★★★★

This place is the best! Never had any problems!
I brought my Toyota Corolla to multiple stores, and I wasn't satisfied but then I went to auto clinic care and they took care of me. I felt like I was the president! They have good customer service and good labor also! I was very satisfied with the price I was paying too!

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1 out of 1 people found this review helpful.

Business Response:

One of our main goals is to meet all our customers needs. thank you for your business!
.

Any small repairs costs more than at a dealership... I don't trust these guys. They seem to be introducing more problems than what they are fixing. It will be your infinite journey to this place, ... until you figure this out and switch to a reliable mechanic.

1
★☆☆☆☆

Any small repairs costs more than at a dealership... I don't trust these guys. They seem to be introducing more problems than what they are fixing. It will be your infinite journey to this place, ... until you figure this out and switch to a reliable mechanic.

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1 out of 2 people found this review helpful.

.

You want to be robbed? Auto Clinic Care is the place for you. You want to be screwed? Auto Clinic Care is the place for you.?

?These guys are CROOKS! I'll tell all my friends and neighbors to STAY AWAY from Auto Clinic Care.?

?LOOK AT ALL THE PLANTED 5-STAR REVIEWS!!! These guys managed the art of lying and deceiving for sure. ?

?In any case, here is my story. I was there last Saturday. Got a quote to replace 2 hoses, change oil and do a brake job. $1100 total. They promised the car to be ready Monday afternoon.?

?They called me Monday morning and told me that there was a "computer glitch", and the $1100 quote doesn't include the brakes now! It will only cover the oil change and 2 hoses... If I want brake pads to be replaced and the rotors surfaced... $500 more, and the total "new" price will be $1600. I told them that that wasn't what they told me and I don't want to pay the $500 extra.?

?I came there a few hours later and they charged me the full price of $1100 for the two hoses and oil change... No new brakes, no rotor surfacing.?

?Morons!?

?I will never, EVER go to Auto Clinic Care again. ?

?However, if you have extra few thousand dollars to waste - Auto Clinic Care awaits you.?

?Did I mention that I'm filing a claim with BBB and writing to Napa that authorized this "wonderful" service to be performed using their brand name??

?Good luck to you all, and ... don't forget to read all the hilarious 5-star reviews that will tell you how great you should feel about giving away your money to these guys.

1
★☆☆☆☆

You want to be robbed? Auto Clinic Care is the place for you. You want to be screwed? Auto Clinic Care is the place for you.?

?These guys are CROOKS! I'll tell all my friends and neighbors to STAY AWAY from Auto Clinic Care.?

?LOOK AT ALL THE PLANTED 5-STAR REVIEWS!!! These guys managed the art of lying and deceiving for sure. ?

?In any case, here is my story. I was there last Saturday. Got a quote to replace 2 hoses, change oil and do a brake job. $1100 total. They promised the car to be ready Monday afternoon.?

?They called me Monday morning and told me that there was a "computer glitch", and the $1100 quote doesn't include the brakes now! It will only cover the oil change and 2 hoses... If I want brake pads to be replaced and the rotors surfaced... $500 more, and the total "new" price will be $1600. I told them that that wasn't what they told me and I don't want to pay the $500 extra.?

?I came there a few hours later and they charged me the full price of $1100 for the two hoses and oil change... No new brakes, no rotor surfacing.?

?Morons!?

?I will never, EVER go to Auto Clinic Care again. ?

?However, if you have extra few thousand dollars to waste - Auto Clinic Care awaits you.?

?Did I mention that I'm filing a claim with BBB and writing to Napa that authorized this "wonderful" service to be performed using their brand name??

?Good luck to you all, and ... don't forget to read all the hilarious 5-star reviews that will tell you how great you should feel about giving away your money to these guys.

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2 out of 3 people found this review helpful.

.

Auto Clinic Care is the only repair shop that I have had my cars repaired.

I will never go to any place else, because the work is always excellent
and at a fair price.

They are absolutely the best in the business!
Thank you for being there when I really need you.

Sincerely
Chris Mosquera

5
★★★★★

Auto Clinic Care is the only repair shop that I have had my cars repaired.

I will never go to any place else, because the work is always excellent
and at a fair price.

They are absolutely the best in the business!
Thank you for being there when I really need you.

Sincerely
Chris Mosquera

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2 out of 3 people found this review helpful.

Business Response:

One of our main goals is to meet all our customers needs. thank you for your business!
.

Came in for a problem dealing with my upper control arms. After checking with numerous shops, I was led to Auto Clinic Care for there value and service. I was served quickly and promptly with excellent service, where as other local shops lacked a bit. Would definitely recommend again to all my friends.

5
★★★★★

Came in for a problem dealing with my upper control arms. After checking with numerous shops, I was led to Auto Clinic Care for there value and service. I was served quickly and promptly with excellent service, where as other local shops lacked a bit. Would definitely recommend again to all my friends.

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2 out of 3 people found this review helpful.

Business Response:

One of our main goals is to meet all our customers needs. thank you for your business!

Message from Auto Clinic Care

We Believe Your Car Should Always Run Like New, So All Our Repairs Carry A 12 Month, 12,000 Mile Warranty

More about Auto Clinic Care

We Have ASE Master Technicians For Any Mechanical Repair, Big or Small. From Tires and Tune-Ups to Complete Engine Troubleshooting and Repair, We Can Do It All! Call Us For a Free Estimate Today! We Also Service and Install Guardian Interlocks

 

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