Buena Vista Palace

★★★★☆
  • 1900 Buena Vista Drive

    Orlando, FL 32830

    Map & Directions
  • 866-215-6641

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My wife and I are annual pass-holders from Tampa so we visit WDW on a regular basis. We decided to see the progress on redoing Downtown Disney into Disney Springs and were surprised to see the lowest rate of the Downtown Disney resorts

3
★★★★★

My wife and I are annual pass-holders from Tampa so we visit WDW on a regular basis. We decided to see the progress on redoing Downtown Disney into Disney Springs and were surprised to see the lowest rate of the Downtown Disney resorts

.

I've been to Florida three times so far, & I've been to this hotel twice. Its a pretty okay hotel. They renovated it, & the hotel looks better now. If you go & get a room here I recommend getting the Disney View, pretty view & its better than no room at all.\r\n\r\nThis hotel though is kinda expensive. $350 a night for the Disney View. You can find waaaay cheaper hotels that are by the Disney area. After all your not going to go see the hotel, your going to see the attractions.\r\n\r\nThe good thing about this hotel is that they give you transportation to all the Disney parks, & downtown Disney. Plus transportation to & from the hotel. Its 15 for each person I think. A one time pay.\r\n\r\nDowntown Disney is really, really fun. I loved it. Tons of giftshops & kiosks, & restaurants as well.\r\n\r\nYou have to get a cab if you want to go to Universal though. & Seaworld as well. 25 for Universal & its 30 something for Seaworld. Universal Studios in Florida is waaaay bigger & more fun than the one in California. Seaworld is really fun too.\r\n\r\nNow on to the service.\r\n\r\nSimply put, its bad.\r\n\r\nThe hotel made us wait for 45 minutes for a transportation bus that never came. So we complained & then they told us oh no no no wait another 30 minutes it should come.\r\n\r\nWe waited..no bus.\r\n\r\nSo the hotel offered us a 3 night stay at a for free Sheraton Hotel the next time we came to Florida. Good enough right?\r\n\r\nNot really considering they CHARGED my mom 600 dollars on her credit card.\r\n\r\nMy mom called the credit card company & they took the charge off thankfully.\r\n\r\nThe hotel is alright, but the service not so much.

1
★★★☆☆

I've been to Florida three times so far, & I've been to this hotel twice. Its a pretty okay hotel. They renovated it, & the hotel looks better now. If you go & get a room here I recommend getting the Disney View, pretty view & its better than no room at all.\r\n\r\nThis hotel though is kinda expensive. $350 a night for the Disney View. You can find waaaay cheaper hotels that are by the Disney area. After all your not going to go see the hotel, your going to see the attractions.\r\n\r\nThe good thing about this hotel is that they give you transportation to all the Disney parks, & downtown Disney. Plus transportation to & from the hotel. Its 15 for each person I think. A one time pay.\r\n\r\nDowntown Disney is really, really fun. I loved it. Tons of giftshops & kiosks, & restaurants as well.\r\n\r\nYou have to get a cab if you want to go to Universal though. & Seaworld as well. 25 for Universal & its 30 something for Seaworld. Universal Studios in Florida is waaaay bigger & more fun than the one in California. Seaworld is really fun too.\r\n\r\nNow on to the service.\r\n\r\nSimply put, its bad.\r\n\r\nThe hotel made us wait for 45 minutes for a transportation bus that never came. So we complained & then they told us oh no no no wait another 30 minutes it should come.\r\n\r\nWe waited..no bus.\r\n\r\nSo the hotel offered us a 3 night stay at a for free Sheraton Hotel the next time we came to Florida. Good enough right?\r\n\r\nNot really considering they CHARGED my mom 600 dollars on her credit card.\r\n\r\nMy mom called the credit card company & they took the charge off thankfully.\r\n\r\nThe hotel is alright, but the service not so much.

Pros: Transportation, good food, pretty view

Cons: Service, too expensive

.

My husband planned our Orlando vacation months in advance. He even planned what he thought would be the perfect luxury hotel stay while enjoying a night out at downtown Disney. Was he scammed! Our room was horrible. Not to get into detail because that would probably get this review dropped, suffice it to say the room was awful, smelly and nothing worked. We finally got the charges dropped (not without a fight) because they wouldn't put us in the room we had thought we booked & in that case we were not staying. We escaped back to the The Beach by Disney which could not have been more different than our experience at the Wyndham. The worst part is that we wrote the manager and corporate. The manager at least responded with a form letter of condolence. After several tries of snail mail and email & Wyndham corporate never responding (it became a joke after awhile) we were disgusted by the lack of response. Orlando has plenty of other hotels that live up to their claims and promises.

0
★☆☆☆☆

My husband planned our Orlando vacation months in advance. He even planned what he thought would be the perfect luxury hotel stay while enjoying a night out at downtown Disney. Was he scammed! Our room was horrible. Not to get into detail because that would probably get this review dropped, suffice it to say the room was awful, smelly and nothing worked. We finally got the charges dropped (not without a fight) because they wouldn't put us in the room we had thought we booked & in that case we were not staying. We escaped back to the The Beach by Disney which could not have been more different than our experience at the Wyndham. The worst part is that we wrote the manager and corporate. The manager at least responded with a form letter of condolence. After several tries of snail mail and email & Wyndham corporate never responding (it became a joke after awhile) we were disgusted by the lack of response. Orlando has plenty of other hotels that live up to their claims and promises.

Pros: It's close to Downtown Disney

Cons: You'd be better off on a park bench

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It is a nice hotel/resort in a good location. Good service. Good facilities. The only thing I complained is the room. The room didn't look like a 5-star hotel room at all. It looked old inside and very very dark (only couple small lights)

2
★★★★☆

It is a nice hotel/resort in a good location. Good service. Good facilities. The only thing I complained is the room. The room didn't look like a 5-star hotel room at all. It looked old inside and very very dark (only couple small lights)

Pros: good service, good facilities

Cons: , room too old

Editorial from

Downtown Disney hotel provides easy access to the theme parks along with three heated pools and six restaurants.

 

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