Snappy Tomato

★★☆☆☆
  • 8170 Main Street

    Campbellsburg, KY 40011

    Map & Directions
  • 502-532-7300

About Snappy Tomato

Categories
  • Pizza Restaurants

Food

Food
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2.0 1
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We have ordered from Snappy Tomato a couple of times as they are the only pizza place in our rural area that will deliver to our house. We live only 7 minutes from the restaurant and were excited when they established their business.
On a Tues. evening at 6:30 pm we called, ordered our pizza and were told it would be about 40 minutes. In the past we were asked how we would pay, which we usually did so over the phone or paid by check when the pizza was delivered, but were not asked on this night. We hung up and didn't think about it until the pizza arrived. The delivery boy arrived 1 hr. and 10 minutes later. I offered to pay by check or VISA, the delivery boy said they didn't take checks anymore and he could not take our VISA. I told him I did not have enough cash in the house to pay him. I reminded him that we had paid by check several times (note: without a problem). He said that was the policy and he would just have to take the pizza back. I asked if I could call and pay over the phone. His reply was, "You can call if you want, I'll wait here for a minute". When I returned to the house, my husband said he thought he might have enough cash...between the two of us we came up with it and I took it back outside to get the pizza.
When I returned to the house with the pizza, we opened it to find it slid half way to one side in the box. We then found it to taste like cardboard AND it was cold. Needless to say, we threw half of it out and have not called back.
We've always thought it was a little pricey, but used the service for convenience and to patronize a business in the community. But we were disappointed with the whole evening and will have trouble going back.

2
★★☆☆☆

We have ordered from Snappy Tomato a couple of times as they are the only pizza place in our rural area that will deliver to our house. We live only 7 minutes from the restaurant and were excited when they established their business.
On a Tues. evening at 6:30 pm we called, ordered our pizza and were told it would be about 40 minutes. In the past we were asked how we would pay, which we usually did so over the phone or paid by check when the pizza was delivered, but were not asked on this night. We hung up and didn't think about it until the pizza arrived. The delivery boy arrived 1 hr. and 10 minutes later. I offered to pay by check or VISA, the delivery boy said they didn't take checks anymore and he could not take our VISA. I told him I did not have enough cash in the house to pay him. I reminded him that we had paid by check several times (note: without a problem). He said that was the policy and he would just have to take the pizza back. I asked if I could call and pay over the phone. His reply was, "You can call if you want, I'll wait here for a minute". When I returned to the house, my husband said he thought he might have enough cash...between the two of us we came up with it and I took it back outside to get the pizza.
When I returned to the house with the pizza, we opened it to find it slid half way to one side in the box. We then found it to taste like cardboard AND it was cold. Needless to say, we threw half of it out and have not called back.
We've always thought it was a little pricey, but used the service for convenience and to patronize a business in the community. But we were disappointed with the whole evening and will have trouble going back.

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