The Carpet Doctor on the Spot Carpet

★☆☆☆☆

About The Carpet Doctor on the Spot Carpet

Categories
  • Unclassified

Unclassified

Unclassified
More choices in Pleasant Hill:
Resultset_next

Mac Guys Inc

2375 Contra Costa Blvd Pleasant Hill, CA

Resultset_next

Hope Dahlstrom's All Breed Pet

4311 Treat Blvd Concord, AR

1.0 2
Hi! Sign in to let us know how The Carpet Doctor on the Spot Carpet was?
Write a Review
.

He had a great review in the Good Neighbor Guide, so I called Don Newcomer to clean my carpet. He brought his wife assistant, and they cleaned the carpet in about an hour. He didn't accept credit cards so I paid by check. So far, so good. But when I returned from a trip 10 days later, the carpet had dried out and it looked horrible! I called him back to redo the job, and he redid the areas of the very visible stains, but they appeared again the next day once the carpet dried. Although we'd had decent interactions the first two times, when I called a third time, he became very upset, refused to give me a refund for damaging my carpet, told me to call his insurance company and deal with them instead, and even hung up on me! Incredible. Since he didn't accept credit cards, now I can't even get my money back by having the credit card company deal with him. Do not believe the glowing reviews that are written elsewhere; that's what I did and got burned.

1
★☆☆☆☆

He had a great review in the Good Neighbor Guide, so I called Don Newcomer to clean my carpet. He brought his wife assistant, and they cleaned the carpet in about an hour. He didn't accept credit cards so I paid by check. So far, so good. But when I returned from a trip 10 days later, the carpet had dried out and it looked horrible! I called him back to redo the job, and he redid the areas of the very visible stains, but they appeared again the next day once the carpet dried. Although we'd had decent interactions the first two times, when I called a third time, he became very upset, refused to give me a refund for damaging my carpet, told me to call his insurance company and deal with them instead, and even hung up on me! Incredible. Since he didn't accept credit cards, now I can't even get my money back by having the credit card company deal with him. Do not believe the glowing reviews that are written elsewhere; that's what I did and got burned.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called the Carpet Doctor and spoke with Don Newcomer and told him that I was looking around trying to get a price on carpet cleaning services. I told him that I had urine stains and needed them cleaned and he told me that I would need to take out the pad under the carpet. So I said, "Well alright" and then he just hung up on me. Guess he didn't want any business. Oh well. I will be sure to let family and friends and all of you here what a great company this really is.

1
★☆☆☆☆

I called the Carpet Doctor and spoke with Don Newcomer and told him that I was looking around trying to get a price on carpet cleaning services. I told him that I had urine stains and needed them cleaned and he told me that I would need to take out the pad under the carpet. So I said, "Well alright" and then he just hung up on me. Guess he didn't want any business. Oh well. I will be sure to let family and friends and all of you here what a great company this really is.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used The Carpet Doctor on the Spot Carpet, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review