My car wouldn't start one day and Don was sent to check it out. He said it just needed to be jumped, charged me $90, and left.
The next day it wouldn't start again. The shop sent him back out for free (which I thought was good business) and this time he said the battery needed to be replaced. He wanted $200 to replace it, so I took it to Walmart to install a new battery for $75.
Later that day the car wouldn't start AGAIN. This time I called and requested a different mechanic. They said they wouldn't send out another mechanic without charging me. I was angry but said that Don is better than having to pay another $90 for a different diagnosis. They said they would send a mechanic out the next morning.
I called them at 9 AM and they said Don would be here by 10:30. At 11 AM I called Don directly and he said the office did not tell him to come out. I called the office again and they said he would be out here. They gave me the run around and he still has not shown up.
I feel that this company employs mechanics who don't know what they're doing and then charges unsuspecting customers for a horrible job. I spent $90 for absolutely nothing.
Posted 06/20/09 | Report Abuse
Was this review helpful to you?