Dave's Ultimate Automotive

Very pleased with service at Dave's ultimate automotive. My car had been running with a pulsing, shaking feel for some time and Ive had other shops recommend fixing the transmission or starter. J.R. from DUA informed that I had a worn out hose that was causing to much air to be pulled in relative to fuel causing this now drastic pulsation. Really appreciated the detailed information, and now my car runs better than it has in a long time. I will definitely return to Daves for any future car problems.

Pros: shuttle, accurate diagnosis, car checklist

Posted 11/15/09

I have been to Dave's for a few different reasons over the past year or so. I recommend it to anyone who wants service on their vehicle from real people who will talk to you straight and get you back in your car asap. The free pick-up service is extremely helpful! You can get just about anything you need for your car done at Dave's Automotive. I highly recommend the place!

Pros: friendly people, wide array of services, good location

Posted 04/22/09

was in for a state inspection - ended up getting a free oil change too!

they are all about saving you money and its awesome!!

everyone is really nice and want to help you - and every friend you refer you get a free oil change in exchange!

Pros: quick

Posted 04/21/09

Everyone is really friendly, I could use the internet while I waited or I could have taken a shuttle home. They simply explained to me what they found in my car. My friend recommended this place to me and I recommend Dave's Auto to everyone else!!!!

Pros: Convenience, great discounts, friendly service

Cons: I didn't run into any

Posted 04/15/09

I was referred to Dave's by a friend when my Mustang broke down. JR called a wrecker service for me and contacted me as soon as they received my car. I had a quote a few hours later and by the end of the following business day my car was ready to go at an excellent price! Unfortunately, I had a DIFFERENT problem the very next morning, leaving me stranded on the highway during morning rush hour. Michelle was already in the office, called a tow truck AND had Andrew (store mgr) pick me up and take me to work. Once the car was done - SAME DAY - JR brought my car to ME at work on the other end of town since I had no way to get to the shop and also to put my mind at ease that there would be no further problems. On the way JR was concerned with possible over heating and took it to the North Austin location to check it out. After he filled my coolant, he picked me up. Michelle and JR even stayed LATE to inspect my car since it was out of date. When it came time to pay, the charge was not only cheap, but cheaper than what they had originally quoted me. They gave me a card for roadside service, should I ever need a tow truck, and a few other unexpected perks! I must say, through all of my concerns, they were very friendly, professional and informative!! I would DEFINITELY recommend these guys and they now have my car service for life - or as long as I am in the Austin area!

A BIG THANKS to JR, Michelle and Andrew for everything!!! Y'all are AWESOME!!!!

Pros: Affordable, Friendly, Informative, Shuttle Service...

Cons: NONE

Posted 04/07/09

I brought my sister's car in for repairs on a Friday, not knowing how popular this place was. Still, they were able to fit me in without an appointment and had an oil change, inspection, brake fluid flush and transmission fluid flush done in a few hours. They also shuttled me back to my home, since they weren't sure when they would be able to do the work and didn't want me to have to wait at the shop. I told my sister about the excellent service. She plans to go to them for car care from now on-- I certainly will be bringing my own car here in the future. Highly recommended.

Pros: Example: best croissants in town

Cons: What are the drawbacks?

Posted 04/06/09

Quick and friendly service! I have recommended Dave's Ultimate Automotive's services to my friends and family!

Posted 03/26/09

Last Week I took my car (which was recently purchased) in to Dave Automotive, I knew my car needed a few things, OIl Change, Tune up etc... They checked over my car and printed out a list of things that it needs and may need in the future, The broke everything down, which was recommended asap and what could wait so I did not have to be out of pocket 1,200 immediately , Which I was really surprised since I have always took my car into Lambs Goodyear and they print out a list and make me feel as if that all needed to be done right away or it was going to break down. I took my car in the morning and just expected to get an oil change real quick and go back for the rest on a later date cause I needed my car, A nice gentleman there I think his name was Jr Let me know that they offer a free shuttle service to my job and that he would pick me up so they can get to my car that day, Which was EXTREMELY NICE, Since Firestone or Goodyear never offered me that....

Overall I had a really nice experience expecially since I am a women and always feel like mechanics are gipping me, I did not feel that there!!"

Pros: Shuttle Service,Customer Service,Warranty Offered, Good Mech

Cons: I cant think of any

Posted 03/17/09

I have used Daves Ultimate Automotive (SOCO) for both of our vehicles over the past year and I will follow this company to the ends of earth to make sure I get the Best service in town. The service you receive at Dave's is outstanding and you feel like apart of the family from the minute you walk in. We have been missing this type of service over the years, but Dave's has brought it back. I will recomend Dave's to all and anyone who ask me if I know of a trusted place to get a car worked on. They have never let me down and followed through with all of my request and needs. They go out of their way to help in anyway they can. 5 stars plus 5 more stars to the Best Auto Shop in Town.

Posted 02/04/09

I RECENTLY TOOK MY VETTE TO DAVES FOR SOME REPAIR WORK AND I WAS VERY SATISFIED. IT WAS MY FIRST TIME TO VISIT DAVES AND I WILL DEFINETLY LET THEM WORK ON ALL MY CARS. THE REPAIR WORK WAS DONE IN A TIMELY FASHION AND THEY EVEN WORKED WITH MY EXTENDED WARRANTY (WHICH WORKED OUT BETTER THAN I EXPECTED!) I WOULD RECOMMEND DAVES TO ANYONE THAT IS LOOKING FOR A HIGH QUALITY PROFESSIONAL REPAIR JOB. YOU GUYS ROCK!!!

Posted 02/03/09

This has been my second experience at Dave's. I come back because I know the quality and level of service that I get cannot be surpassed. Everyone dreads going to a mechanic, but I actually don't mind it. You get a shuttle to work and a ride back. Everyone I've dealt with deserves a gold star! Mainly Michelle, J.R. and Jimmy. My Volvo and my wallet love these guys.

Pros: Everything!

Cons: None

Posted 01/22/09

Came by for a radiator change and it was done quickly and for a reasonable price. Further, as a courtesy to me, they fixed my tire which had a nail in it free of charge. Very honest and thorough mechanics.

Posted 01/22/09

I had a great experience from the moment I called Dave?s automotive. They were very knowledgeable and gave me a brief idea of what they thought the problem might be. They recommended coming to the shop for an analysis and a diagnosis of the problem. The staff was courteous and friendly and got to work on the problem right away. The restrooms and waiting area were very neat and clean. I will definitely come back again.

Pros: Great Service

Cons: none

Posted 01/07/09

So my husband and I were on our way to Dallas last night when my car did no start. We called this place first thing in the morning and they were happy to see us! They gave us a number to a cheap tow truck place. Got here in good time and they saw us extremely promptly. They were very generous and they show you everything they want to work on and what needs to be done. They do not just tell you word of mouth without showing you. They are great and very nice people! Great environment!

Posted 12/23/08

JR and Andrew, with Dave's Ultimate Automotive, were extremely helpful and answered all my questions in a clear and concise manner. I was impressed with their customer service and will definitely bring my car back for future care.

Pros: Prompt courteous help

Cons: n/a

Posted 09/14/08

So cars and I have a love- hate relationship. I love to get from point a to point b but cars hate me for doing so, therefore, I have spent alot of hours at car repair shops cursing silently because it's just not in the stars to have a car that works. Anyways, I LOVE LOVE LOVE the experience I had at Dave's Ultimate Automotive. It was a kinda major repair and everyone was so great. They have a shuttle service so they will give you a ride and pick you up and the time i spent at the shop was so welcoming and comfortable. They have a computer with internet access and a tv. they were funny, honest, super fast, inexpensive, and friendly. I kinda didn't want to leave. Anywhoo, go there, you'll love it. The end.

Pros: Everything

Cons: nothing

Posted 09/10/08

After looking at what a burgler did to my car, I had no idea who in town could repair the damage. I called Dave's Ultimate Automotive on S. Congress and immediately was welcomed with kindness and respect as a customer. I explained them my problem and they told me that it would take some extra work but they could do. They gave me and estimate after looking at it and it came down exactly to it when I left with my car stereo and A/C repaired. They appreciated the business and not shy of showing it. I've had a great experience at this location and sure you will too.

Posted 09/08/08

First, let me start by saying I'm that girl who brings their car to the shop at 4:00pm on Friday afternoon. After being turned away by a couple of places that said they couldn't deal with the car until Monday, I was desperate for someone to at least look at the vehicle.

After explaning the symptoms (metal scraping metal by front left tire), the mechanic listening (Andrew) made a similar prognosis to previous shops. He then TOOK THE TIME to ask a couple more questions and realized that the problem might not be so complicated. He said they would check it out and to give him a couple of minutes. Finally, some willing to help!After a short while, he came back and said that it was potentially a major brake job and i would need to leave the car there or bring it back on Monday to get fixed. Damn, well at least I had a prognosis now.

I asked for a minute to decide if I should get a rental car (which they explained that they could arrange at a discounted price) or drive my car all weekend and risk making it worse.I told the shop that I would leave the car and get a rental, when Andrew comes back in and says they've made some adjustments and they're giving the car a test drive to make sure they resolved the issue! 30-45 minutes after arriving at the shop and my car is fixed!!!

It doesn't stop there... I told them I would be back on Monday (there's a couple of belts that I know need replacing) and they told me where to find coupons online so I could save some cash when I got back.

This shop is Quality. They care about the people that come in, they care about fixing cars, and as a result they are a success.

Posted 08/19/08

When I lived here in 2003 I came to Dave's and received trustworthy help with my car. I'm back in 2008 and they have been great, once again. Honest. Trustworthy. Reasonable. Highly reccommend them.

Posted 08/17/08

I love these guys! I came over with my friend's car, they took a look while I spent my time in comfortable, airconditioned lobby with free internet and movies. It was sweet. Needless to say they fixed it in less than an hour.

Pros: quick, smart, honest and competant

Posted 08/14/08

If you need to find a good mechanic in Austin, go to Dave's Ultimate Automotive.

First of all, they treated me like I was the most important thing in the world to them. They listened when I told them what I wanted done, and why. They then offered suggestions on a few other things I could do, and I could tell that these people knew their stuff. I handed my keys over without any fear to these nice people and I went about my day.

Great customer service-

KH

Posted 08/14/08

I received excellent customer service which is nice in the automotive industry. I felt comfortable with my estimate and was totally satisfied with the results.

Posted 08/07/08

I recently went in to get my car fixed an the guys there were super nice. They explain every thing to me that needed to be done,,,I was impressed with there service, This days is hard to find a good mechanic shop i will take my car there when ever I need fixing.

Pros: good service

Cons: n/a

Posted 08/07/08

These guys fixed an issue that I'm pretty sure was created at another shop. I couldn't be more happy with the service they provided, their concern with getting the job done right, and their work to get me the best price possible on my repair. I'd recommend these guys to anyone.

Posted 08/07/08

encuntre un lugar que dan buen servicio, y hablan espanol. me sente en casa. lo recomendo a todas

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Pros: hablan espanol

Cons: nada

Posted 08/07/08

I can not express how great the service is at Dave's Ultimate Automotive. Each and every time I have brought my truck in to be serviced everyone has been so helpful and courteous. Michelle, Jr. and Andrew are so friendly. I love that I can come in and not feel like they are trying to sell me something I don't need, infact I don't feel like they are trying to "sell" me anything. Michelle is awesome, she explains exactly what the problem is - and in terms that I can understand. She is honest and will tell me what needs work now and what can wait. They even have a shuttle service that was very helpful while my truck was being worked on. I know that when I come to Dave's they will fix/service only what needs to be done and they do it right the first time.

Posted 08/07/08

This what you call great customer service at a great price. Most car places try to get over on their customers by charging huge labor fees and not doing a job, but not here. The work done here is exceptionally well.

Pros: Good and fast repairs

Posted 08/07/08

I am a new customer and was provided with great service on my car. Many thanks to the friendly staff. Pleasure doing business with you!

Posted 08/07/08

The customer service here is extremely excellent. I felt very comfortable speaking with the gentlement at this location. They took very good care of me while I was there. I have recommeded this business to all of my firends and relatinves.

Pros: I was taken care of in a timely manner.

Posted 08/07/08

I've come to this place a few times and have had nothing but good experiences. When I go to most car places, I start to have other problems right away when I get something fixed. But here, the only time I need to come back is for an oil change. They also offer great discounts and referall discounts. Everyone is extremely courteous and nice. I even got rides to my house and to work and back to the shop. I will continue coming back to this shop.

Pros: friendly reliable discounts

Cons: nothing

Posted 08/07/08

My visit to the shop was great. I worked in the car business 15yrs and I am very picky were I take my car. They treated me with great respect and made sure I left there with all my problems taken car of properly.
They were very timely and very acurate with what my car needed done. I have found a place that takes the time and is very customer oriented and will return with anything i need done.
Thank you Michelle and Andrew for all your help.
Thumbs up for the whole team on South Congress :)
Kimberly

Posted 08/07/08

Brought my car in an oil change where they noticed my brakes were squeeking. Upon further inspection I was informed that I was in dire need of new pads. Wonderfull staff had me in and out and back on the road. Thanks again guys for the terrific service!

Posted 08/06/08

I have known Michelle for almost 3 years and am always impressed with her knowledge and willingness to explain what is wrong with a car and the best and most cost effective way to fix it.

They have a short turn around time, and you can trust that they will take good care of your car and everything in it. For example, I left a car over night and they took the face off the stereo, all the change in the cup holder, and the CDs and put them under the seat out of sight.

They also keep accurate documents on any service they perform, and they treat you like a friend rather than just a customer. They are also strong supporters of the community and give back when they can.

Pros: Easy location to get too. Very communicative with customers,

Posted 08/06/08

The staff at Dave's was very attentive and friendly. I trust their advice. Next time I need a mechanic, I plan to call in advance, find out what the wait will be, and adjust my schedule accordingly. It's worth it.

Pros: everthing

Cons: n/a

Posted 08/06/08

Once again, the staff at Daves Ultimate Automotive, has impressed me with their customer service. Andrew and Michelle remembered me and treated me like an old friend. They diagnosed my problem, gave me an estimate, and even showed me where to get a coupon online to make things a little easier on my pocket book. These people are awesome!! If you live in south Austin and are in need of auto repair, give Dave's Ultimate Automotive a call, you won't regret it.

Pros: Completely awesome from start to finnish

Cons: none

Posted 08/06/08

The people at the shop were verry helpful in getting my truch fixed. Everybody was verry profesional. I will be telling all my friends about Daves.

Pros: The shutle service

Cons: none

Posted 08/05/08

Great friendly service! JR explained everything in detail and helped me understand what needed to be done. Reliable service, and fast too. And the plus is they are very reasonaby priced!
Thanks for all the help!
Krys

Posted 08/04/08

I have always had the absolute best service at Dave's. Michelle and Andrew are always so friendly and helpful. I feel that I can totally trust them and that they are not trying to cheat me. The location is so convenient because it is located right on my way to work. Their shuttle service is also very convenient. I know that if I ever need a car repair, I can just pick up the phone and call Michelle or Andrew and they will take care of me as if I were family.

You know it is really rare these days to find honest, courteous service. I felt like I had "struck gold" when I started coming to Dave' for all of our auto repairs.

You are the best!

I just can't thank you enough!

Posted 08/04/08