Sky Moving & Storage

★★★☆☆
Mon-Sat 8AM-8PM Sun 9AM-5PM
  • 152 Central st

    Somerville, MA 02145

    Map & Directions
  • 617-959-2457

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Transportation & Storage

Transportation & Storage
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I chose Sky Moving based solely on the ??glowing?? reviews at MyMoverReviews.com. Had I researched the mostly-negative reviews of this company in other websites, I??d have avoided them like the plague. They were dishonest, unreliable and didn??t care about customers.

When I spoke with Shiri of Sky Moving, she told me to give her ?? on the spot - an inventory of all the items to be moved for quotation. According to Sky??s quotation, the rates were based on weight and had a ??Tariff Discount?. Never heard of ??Tariff Discount?. I guessed it was intended to give the false impression that Sky provided the ??lowest?? rate. It sure looked that way on paper. However, the quotation didn??t matter. Because Sky wasn??t the one that came by to do the moving. The one that did showed up went by a completely different rate and led to a much higher cost.

I called Sky again on June 17 to reaffirm the address, date and transport vehicle (smaller than semi-truck). A man on the other line reaffirmed it all. Sunday, June 27 came. Waited till late afternoon, but no phone call from the driver as promised by Shiri. I left two messages on the office phone, in part expressing my concern that no driver was going to show up. Then at 7pm, a woman (#512-981-9417) called to tell me that a driver named Bobby would be coming the next day (Monday). She gave me his number (after I asked her for it), from which I called him. He told me ?? over two calls ?? that our items would be picked up on Monday and delivered on Tuesday. He did not tell me straight up; I had to ask him specifically. By that time, I had an uneasy feeling that there would be more problems to come.

Monday, June 28. By mid-afternoon, driver Bobby neither called nor answered the phone despite several attempts to contact him. So I called Ms. ??512-981-9417? twice. The first time, she said she??d try to contact Bobby then call me back. She didn??t, so I called her an hour later. She said Bobby didn??t have the PO. How would he be able to get to my place without a PO?? I was already worried. I then called Shiri. It sounded like she wasn??t at work. Background sound suggested she was elsewhere getting out of her car, and there was a kid with her?? After expressing my frantic state, she said she??d get in touch with the driver. 30 minutes later, someone named Steve from Compass Van Lines called. He said he??d be my driver, and would get to me when he finished with his current job. Except he didn??t know when the current job would end. He and his crew didn??t show up till 9pm. This meant that our items would not be delivered until the following afternoon.

When Steve went through the paperwork with me, I was charged $2.80/cu. ft. for quoted volume, and $3.80/cu. ft. for volume that was over. Since I was allegedly 200 cu. ft. over, that was an extra $786.60. 20 extra boxes of 5 cu. ft. each totaling over 200 cu. ft.?!! Ridiculous! Furthermore, Compass charged me by the volume. Sky quoted me only by the weight ?? $0.81/lb within quotation and $0.90/lb for weight that was over! Not only that, Steve tried to fleece me by claiming his ??boss?? wouldn??t accept money order (for 50% of balance to be paid during pick up) that was made out to Sky Moving. In the first place, I didn??t know Sky contracted the job to Compass until a few hours before Compass showed out, and that was late in the night on pick-up date. Even then, Steve wouldn??t confirm the approximate time he would show up. Up to that point, I was under the impression that Sky was doing the moving. That was why the money order was made out to them. Yet Sky did not have the courtesy to contact me ??prior to pick-up date? to confirm arrival as promised. Steve didn??t care. The $528.00 money order was no good. I would have to re-withdraw the rejected amount plus the remaining balance. Total projected cost = $2804.00. I could cover $2276.00 (if Steve would accept the money order), but not $2804.00. Where would I get that kind of money? (The following day, prior to delivery, Steve said that he accepted the money order, so I only needed to provide the remaining balance.)

Compass delivered on Tuesday mid-afternoon, with some damaged furniture. The whole experience was a nightmare. Stressful, poor to no communication from Sky, prospective burned finances and plenty of wasted time. I learnt now what to look for in a mover company the next time I relocate. Certainly not Sky Moving and Compass Van Lines. Any company that doesn??t charge by volume isn??t to be trusted. Furthermore, Sky did not offer an GNTE (Guarantee Not To Exceed) proposal, which allowed them and the contracted movers to charge me whatever obscene amount they wanted. But one question remained unanswered. Who was Bobby (#512-981-9418) and Ms. ??512-981-9417?? What did they have to do with the moving?

For further information, I've included links to Sky's quotation: http://img687.imageshack.us/img687/2643/skyw236447page1.jpg
http://img227.imageshack.us/img227/5290/skyw236447page2.jpg

1
★☆☆☆☆

I chose Sky Moving based solely on the ??glowing?? reviews at MyMoverReviews.com. Had I researched the mostly-negative reviews of this company in other websites, I??d have avoided them like the plague. They were dishonest, unreliable and didn??t care about customers.

When I spoke with Shiri of Sky Moving, she told me to give her ?? on the spot - an inventory of all the items to be moved for quotation. According to Sky??s quotation, the rates were based on weight and had a ??Tariff Discount?. Never heard of ??Tariff Discount?. I guessed it was intended to give the false impression that Sky provided the ??lowest?? rate. It sure looked that way on paper. However, the quotation didn??t matter. Because Sky wasn??t the one that came by to do the moving. The one that did showed up went by a completely different rate and led to a much higher cost.

I called Sky again on June 17 to reaffirm the address, date and transport vehicle (smaller than semi-truck). A man on the other line reaffirmed it all. Sunday, June 27 came. Waited till late afternoon, but no phone call from the driver as promised by Shiri. I left two messages on the office phone, in part expressing my concern that no driver was going to show up. Then at 7pm, a woman (#512-981-9417) called to tell me that a driver named Bobby would be coming the next day (Monday). She gave me his number (after I asked her for it), from which I called him. He told me ?? over two calls ?? that our items would be picked up on Monday and delivered on Tuesday. He did not tell me straight up; I had to ask him specifically. By that time, I had an uneasy feeling that there would be more problems to come.

Monday, June 28. By mid-afternoon, driver Bobby neither called nor answered the phone despite several attempts to contact him. So I called Ms. ??512-981-9417? twice. The first time, she said she??d try to contact Bobby then call me back. She didn??t, so I called her an hour later. She said Bobby didn??t have the PO. How would he be able to get to my place without a PO?? I was already worried. I then called Shiri. It sounded like she wasn??t at work. Background sound suggested she was elsewhere getting out of her car, and there was a kid with her?? After expressing my frantic state, she said she??d get in touch with the driver. 30 minutes later, someone named Steve from Compass Van Lines called. He said he??d be my driver, and would get to me when he finished with his current job. Except he didn??t know when the current job would end. He and his crew didn??t show up till 9pm. This meant that our items would not be delivered until the following afternoon.

When Steve went through the paperwork with me, I was charged $2.80/cu. ft. for quoted volume, and $3.80/cu. ft. for volume that was over. Since I was allegedly 200 cu. ft. over, that was an extra $786.60. 20 extra boxes of 5 cu. ft. each totaling over 200 cu. ft.?!! Ridiculous! Furthermore, Compass charged me by the volume. Sky quoted me only by the weight ?? $0.81/lb within quotation and $0.90/lb for weight that was over! Not only that, Steve tried to fleece me by claiming his ??boss?? wouldn??t accept money order (for 50% of balance to be paid during pick up) that was made out to Sky Moving. In the first place, I didn??t know Sky contracted the job to Compass until a few hours before Compass showed out, and that was late in the night on pick-up date. Even then, Steve wouldn??t confirm the approximate time he would show up. Up to that point, I was under the impression that Sky was doing the moving. That was why the money order was made out to them. Yet Sky did not have the courtesy to contact me ??prior to pick-up date? to confirm arrival as promised. Steve didn??t care. The $528.00 money order was no good. I would have to re-withdraw the rejected amount plus the remaining balance. Total projected cost = $2804.00. I could cover $2276.00 (if Steve would accept the money order), but not $2804.00. Where would I get that kind of money? (The following day, prior to delivery, Steve said that he accepted the money order, so I only needed to provide the remaining balance.)

Compass delivered on Tuesday mid-afternoon, with some damaged furniture. The whole experience was a nightmare. Stressful, poor to no communication from Sky, prospective burned finances and plenty of wasted time. I learnt now what to look for in a mover company the next time I relocate. Certainly not Sky Moving and Compass Van Lines. Any company that doesn??t charge by volume isn??t to be trusted. Furthermore, Sky did not offer an GNTE (Guarantee Not To Exceed) proposal, which allowed them and the contracted movers to charge me whatever obscene amount they wanted. But one question remained unanswered. Who was Bobby (#512-981-9418) and Ms. ??512-981-9417?? What did they have to do with the moving?

For further information, I've included links to Sky's quotation: http://img687.imageshack.us/img687/2643/skyw236447page1.jpg
http://img227.imageshack.us/img227/5290/skyw236447page2.jpg

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This is the worst service ever. My husband had contacted them for what seemed to be a simple move from North Texas to South Texas (a 4-hour drive). However, it was not the case. The first driver we were given never responded to any of my husband's calls, and this was the actually day that we were to move. After repeated calls made to Sky Movers, they finally told us that a driver will contact us. This driver finally called at 6:30 pm to tell us that he would get to us when he got to us. After an hour, my husband called the driver just to make sure that he was still coming and got no response. Well, after a few calls with no response, I called the driver from my cell and he answered. When I questioned as to why he chose to ignore my husband's call, he gave excuses. The first excuse was that my husband never called. But when the driver realized that the excuse was not going to work, he then claimed that he left his phone in the truck. Yet he was able to answer my call. After words were said, they finally show up at 9:30pm. Well, our bill ended up costing almost the same amount when we moved from California to Texas. The driver was obsessed with receiving cash. He just kept telling my husband that he needed cash that a cashier's check from the bank was not good enough. He even called before they delivered the furniture stating that he needed cash. We did get all of our stuff but not in the same condition we they took it. A lot of our stuff was damaged (dresser drawers completely destroyed, dining room chairs broken, baby crib broken etc.). I was completely in shock because they did so much damage for such a simple move. I would have expected something like this to happened in a state-to-state move. Actually, the California movers that we used to move to Texas was not only on time but they delivered our furniture without incident. I guess some companies just don't take pride in what they do and don't care about having a good reputation. They are just simply in it to get a buck by any means necessary.

1
★☆☆☆☆

This is the worst service ever. My husband had contacted them for what seemed to be a simple move from North Texas to South Texas (a 4-hour drive). However, it was not the case. The first driver we were given never responded to any of my husband's calls, and this was the actually day that we were to move. After repeated calls made to Sky Movers, they finally told us that a driver will contact us. This driver finally called at 6:30 pm to tell us that he would get to us when he got to us. After an hour, my husband called the driver just to make sure that he was still coming and got no response. Well, after a few calls with no response, I called the driver from my cell and he answered. When I questioned as to why he chose to ignore my husband's call, he gave excuses. The first excuse was that my husband never called. But when the driver realized that the excuse was not going to work, he then claimed that he left his phone in the truck. Yet he was able to answer my call. After words were said, they finally show up at 9:30pm. Well, our bill ended up costing almost the same amount when we moved from California to Texas. The driver was obsessed with receiving cash. He just kept telling my husband that he needed cash that a cashier's check from the bank was not good enough. He even called before they delivered the furniture stating that he needed cash. We did get all of our stuff but not in the same condition we they took it. A lot of our stuff was damaged (dresser drawers completely destroyed, dining room chairs broken, baby crib broken etc.). I was completely in shock because they did so much damage for such a simple move. I would have expected something like this to happened in a state-to-state move. Actually, the California movers that we used to move to Texas was not only on time but they delivered our furniture without incident. I guess some companies just don't take pride in what they do and don't care about having a good reputation. They are just simply in it to get a buck by any means necessary.

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Please stay away from Sky Moving and Storage. They are scam artists who will overcharge. They will steal stuff from your boxes and then tape them back. We found a lot of things missing from our boxes but we had no way to claim it because we had to have everything written down and signed by them for us to be able to claim it - Which is impossible. So, avoid them at any cost.

1
★☆☆☆☆

Please stay away from Sky Moving and Storage. They are scam artists who will overcharge. They will steal stuff from your boxes and then tape them back. We found a lot of things missing from our boxes but we had no way to claim it because we had to have everything written down and signed by them for us to be able to claim it - Which is impossible. So, avoid them at any cost.

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First of all I would like to say that the reviews that claim this company was fabulous and great is completely bogus! This company is an absolute scam! They were not on time to pick up my furniture, didnt bring a big enough truck, and brought no boxes to pack our things with (we already had everything packed ourselves anyways prior to their arrival). We even had to rent a UHAUL in order for our stuff to get packed and moved that day.They came back the next day and held our furniture captive and demanded we pay $5000 over our quote in CASH or we would not get our furniture. Since then we have not seen our furniture and they left with it. Not to mention the "movers aka con artist" pricks were rude and extremely lazy. I'm extremely enraged with this situation to say the least.

1
★☆☆☆☆

First of all I would like to say that the reviews that claim this company was fabulous and great is completely bogus! This company is an absolute scam! They were not on time to pick up my furniture, didnt bring a big enough truck, and brought no boxes to pack our things with (we already had everything packed ourselves anyways prior to their arrival). We even had to rent a UHAUL in order for our stuff to get packed and moved that day.They came back the next day and held our furniture captive and demanded we pay $5000 over our quote in CASH or we would not get our furniture. Since then we have not seen our furniture and they left with it. Not to mention the "movers aka con artist" pricks were rude and extremely lazy. I'm extremely enraged with this situation to say the least.

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This company was very rude and held our belongings captive in an undisclosed location after demanding we pay 3000 above the moving quote! They are running a scam, please beware.

1
★☆☆☆☆

This company was very rude and held our belongings captive in an undisclosed location after demanding we pay 3000 above the moving quote! They are running a scam, please beware.

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1 out of 1 people found this review helpful.

.

This is one of the worst moving companies I have ever experienced. They moved my furniture from Baltimore to Tulsa. Some boxes were missing. But the driver said one of my box was inside the truck and can be accessed only after removing rest of the furniture at Texas. Skymoving team promised to me that driver will bring the boxes in a week. This drama is going on for a month and I have no clue what is going on. Now they are telling me that the driver is not answering their calls, so I need to go to claims department. If they have no control over the driver and people they heir they should not be in this business.

1
★☆☆☆☆

This is one of the worst moving companies I have ever experienced. They moved my furniture from Baltimore to Tulsa. Some boxes were missing. But the driver said one of my box was inside the truck and can be accessed only after removing rest of the furniture at Texas. Skymoving team promised to me that driver will bring the boxes in a week. This drama is going on for a month and I have no clue what is going on. Now they are telling me that the driver is not answering their calls, so I need to go to claims department. If they have no control over the driver and people they heir they should not be in this business.

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2 out of 3 people found this review helpful.

.

I really don't know what I would I have done without Sky Moving & Storage. Everyone I worked with was super friendly and professional from my first phone call, to the girl that did the estimate, Anna, to Mitch and his team that did the packing and moving. Everyone at Sky Moving & Storage was fabulous. Thank you so much!!!!

5
★★★★★

I really don't know what I would I have done without Sky Moving & Storage. Everyone I worked with was super friendly and professional from my first phone call, to the girl that did the estimate, Anna, to Mitch and his team that did the packing and moving. Everyone at Sky Moving & Storage was fabulous. Thank you so much!!!!

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The movers were efficient, professional, hard-working, friendly--everything I could have hoped for. They called to let me know when they would arrive and arrived when they told me they would. In preparation, Sky Moving & Storage gave me a rate and stuck to it. They worked with me when I had additional materials. Sky Moving was courteous and helpful. I highly recommend Sky Moving & Storage to everyone. Customer service is not dead after all.

5
★★★★★

The movers were efficient, professional, hard-working, friendly--everything I could have hoped for. They called to let me know when they would arrive and arrived when they told me they would. In preparation, Sky Moving & Storage gave me a rate and stuck to it. They worked with me when I had additional materials. Sky Moving was courteous and helpful. I highly recommend Sky Moving & Storage to everyone. Customer service is not dead after all.

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1 out of 1 people found this review helpful.

.

Kristen Butterworth
1/18/2008 - Everyone from beginning to end was great. On moving day, Constantin and his crew were polite, efficient and very careful with our belongings. I was so impressed with their professionalism and how hard they worked. I feel fortunate to have found Sky Moving and if we move again, I know just who to call. I will recommend Sky Moving to anyone in need of a moving company. Two thumbs up!

5
★★★★★

Kristen Butterworth
1/18/2008 - Everyone from beginning to end was great. On moving day, Constantin and his crew were polite, efficient and very careful with our belongings. I was so impressed with their professionalism and how hard they worked. I feel fortunate to have found Sky Moving and if we move again, I know just who to call. I will recommend Sky Moving to anyone in need of a moving company. Two thumbs up!

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J. Lee
I recently used Sky Moving and they were excellent!! The employees that packed and moved my home were very efficient and careful, nothing I had got even a scratch...not my experience with other moving companies. I highly recommend Sky Moving & Storage. Thanks again Guys!!

5
★★★★★

J. Lee
I recently used Sky Moving and they were excellent!! The employees that packed and moved my home were very efficient and careful, nothing I had got even a scratch...not my experience with other moving companies. I highly recommend Sky Moving & Storage. Thanks again Guys!!

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1 out of 1 people found this review helpful.

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