Serendipity 3

646-833-0553

225 E 60th St New York, NY 10022

www.serendipity3.com

Write A Review
view the menu

Insiders:

Kristin B. Deborah C. Kim F. Traci K. S M.
Itiniahh44
7158507p1
V-nycny-55107992_id211501_guide_inclusion
Prlzemnq45
Kid Friendly: yes 0 no 0
Bookmark and Share See hours

Sun-Thu 11:30am-12am Fri 11:30am-1am Sat 11:30am-2am

Message from Serendipity 3

Merchant_icon

A cozy palace where dream-sized desserts and ice cream parlor whimsy lull you into a fantasy of another day and age. Here you can buy a Tiffany lamp or teddy bear, dine on a hot dog or caviar, and sit at a table that Marilyn Monroe, Bette Davis, Andy Warhol,or Jackie Kennedy once sat at. Since 1954, the landmark Serendipity 3, has served delicious comfort food in a unique and entertaining setting. Whimsical dishes such as "Young Chicken Sandwiches", "Curried Chicken Almondine Casserole", "Bi-Sensual Burger",& "Madame Butterfly Pasta" has made ordering almost as fun as eating! The oxy-moronic Frrrozen Hot Chocolate is one chilly bowl of magnificence that renders the place a must visit. Lovers have proposed over it, & diets have been broken over it. From the "Can't Say No Sundae" to "YuDuFunDu", the desserts at Serendipity will satisfy the sweet tooth of all.

Editorial by Citysearch

Nestled in the heart of the Upper East Side, Serendipity 3 could hardly be in a snugger, safer or more mainstream spot. The clean white walls, complemented by Tiffany-style lighting, create a welcoming, easygoing warmth. The restaurant is primarily a dessert spot, but the food--which is served in portions as generous as the desserts--is simple and tasty, from soups, salads, crepes and pasta to hot dogs and burgers. Nonetheless, the real star remains dessert--sublime, sinful and massive. Aficionados swear by the frozen hot chocolate, made from no fewer than 14 kinds of chocolate ground into a rich slush. Linger over a root beer float or watch your banana split melt into milky oblivion--your kids will be blissed out in creamy sweet abandon.

Key Points

  • Best Desserts in NYC
  • Brunch, Lunch, & Dinner Menu
  • Created Frrrozen Hot Chocolate

The Inside Scoop

  1. Know Before You Go - Kids love poking through the general store almost as much as they enjoy their ice cream.

Editorial and merchant content by Citysearch

Have experience with Serendipity 3? Write a review!

Click a star and select a rating:

Minimum required characters left: 100 (max 5000)

Title:

 cancel

Latest reviews from Citysearch.

Ratings_icons RARELY GET ABOVE 14TH STREET ANY MORE BUT WHEN I DO I HAVE TO GET MY FIX OF SERENDIPITY!

uptownkiddowntown

Native NYer here born and raised on the Upper East Side but live in TriBeCa now. My first stop when I venture passed the 14th Street curtain (LOL) is Serendipity3. It brings back a RUSH of my childhood and all the good times had! But let's not forget the RUSH one gets gets from slurping down a Frozen Hot Chocolate maybe a little too fast as well! Never miss the burger and fries as a chaser to that yummmy secret concoction. I even indulge with purchasing some of the mix so I can bring the "magic" to my place. The only disappointment with that is that my burger is never as good and I never get fries at home. Hope this place NEVER changes!!!!

Pros: THE LIST GOES ON

Cons: NOT IN MY NEIGHBORHOOD

Posted 01/29/08

Ratings_icons Desserts are heaven

wisebrain

I shared a hot fudge sundae here and it was divine, though $13.50. It is worth going once, though it is more hyped than anything.

Pros: An experience

Cons: Expensive, long wait

Posted 12/19/07

Ratings_icons Finally Re-opened!!!!!!

jjc123

Long Live the Frrrozen Hot Chocolate! Serendipity is now finally reopened! Just in time for the holidays!

Pros: Desserts! Celebrities!

Cons: The wait!

Posted 12/04/07

Ratings_icons Just like going to the movies

rachelbff

Its romantic because you know it from the movie, and it looks the same... The Frozen Hot Chocolate is out of this world, and so is all of the great desserts that they have there. They have a cute little shop that has all of this fun stuff from andy warhol, to trinkets from all over the place. The wait is pretty long.. so put your name on the list and go shop at Bloomies... plenty to do over there. Totally tourist spot but so much fun for the locals too! I go as often as possible!

Pros: its serendipitous :)

Cons: the wait

Posted 11/17/07

Ratings_icons The Best Ice Cream Parlor Anywhere

pastrymistress212

This is a New York Classic. Well Worth the wait on a Saturday night. Don't fret the line moves quick.
Nobody does it better. Plus living up the block make this my regular treat.
And you'll never know who you might meet here. Celebs. always in & out the door

Pros: In a class by itself

Posted 11/12/07

Ratings_icons I would go again and again.... And again.

adamwillis8

Frozen Hot (Peanut Butter) Chocolate Desserts are amazing! We went back 2 days in a row just for these! The service is the same as any other service in New York. If you go during odd hours you can get seated right away. They do enforce the $8.50/per person minimum, but live a little people it's worth it! Reaching the minimum is easy seeing that their signature dessert is $8.50. The food isn't their speciality, but it is still good, but a little pricey like all of NYC.

Posted 10/18/07

Ratings_icons Frozen Hot Chocolate is Divine - the signature dessert

giginyc

I went to Serendipity last weekend for the first time. Of course, the wait was long, but with so much to see and do in the area, the time goes quickly. The food was great! And the desserts are dreamy! My only two complaints...The pictures of men in underwear (if they were packing I would say ok, but they left much to be desired) and more ladies room. The long line that extends and weaves around patrons? tables is tacky!

Pros: DESSERTS

Cons: Long lines for the ladies' room

Posted 09/04/07

Ratings_icons OMG Best Food ever!!

ode89

I have been going to this place since i was 5 (18 now) and i can say it is really one of my FAVORITES from the sandwhichs to the foot long hot dog(my fav) even the frozen hot chocolate i LOVE this place!! It is such a great atmosphere fun even though u may have a wait it is worth it! I think that the prices are reasonable! The main floor is made for small groups but the up stairs is a conventional place!!

Posted 06/12/07

Ratings_icons Best Frozzen Hot Chocolate, worth the wait. Avoid weekends

foxychickz446

I've seen it on tv so much, I had to go and see what all the hype was about. The first time I went was during a holiday week, and the restaurant was packed! There was about a half an hour wait and it was a Thursday. The restaurant is pretty small and cramped, we were squished up next to the Christmas tree.
We ordered the Frozen Hot Chocolate and a burger and fries. The food was bland, sloppy and greasy...more like poor diner quality (though it cost about 15 bucks) The FHC is 8 or 9 bucks, but its HUGE and soooo good. Its definitely something to share. My boyfriend loved it and he doesn't even like chocolate. The second time we went was the beginning of May on a Wednesday night. The wait was definitely shorter, we only waited about 15 minutes. We only wanted a FHC, but the waiter said everyone at the table has to order at least $8.50 worth of food. So I ordered the FHC and my boyfriend was forced to order food. He ordered a ham and cheese omlette. It was HUGE!! It had to be at least 7 or 8 eggs, if not more. It was stuffed with lots of cheese and big juicy chunks of ham. It was delicious!! It was definitely worth the $10. He ate as much as he could and still left with a half. The prices are expensive but the portions are large. The waitstaff is pretty friendly too

Pros: Huge portions, Frozen Hot Chocolate, desserts

Cons: Pricey, horrible burgers, long waits on weekends

Posted 05/11/07

Ratings_icons Great experience, better desserts

sminerva21

I was slightly surprised to see such horrible reviews of this place. I mean, yeah, the service is generally a little slow and/or unfriendly, and yes, you have to wait. However, how is this different from any other trendy spot in Manhattan?

I'm don't live right in NYC (I'm more upstate), but I come to the city a lot, and every time, we try to make a stop at Serendipity. It's very old world and unique, and the experience and food is worth it. They're known for their desserts, but even their dinners are delicious. I've had the vegetable tortellini, the chicken potpie, and the lime chicken, all of which have been amazingly good. For desserts, my favorite in the Strawberry Fields sundae because it includes an entire piece of their heavenly cheesecake in the bowl! Also, the Frrrozen Hot Chocolate is to die for.

Bottom line: Expect the hostess to be a little rude. They are, afterall, at the demand of a lot of inpatient customers who are just as rude back to them. If you smile at them, they'll smile back. Go here for the atmosphere and a good time with guilt-free desserts. Expect to wait more than an hour or two, so put your name in two hours before you actually want to eat, and then go explore the awesome neighborhood this place is in. You won't be disappointed if you don't expect everything to be absolutely perfect.

Pros: Great food, amazing desserts, a great experience

Cons: Service can be slow, but who's in a rush here?

Posted 04/24/07

Ratings_icons Best Everything

jvuylsteke

If you?re in New York this is a must-try! I first wanted to try the restaurant after seeing the movie as I?m sure most people did. The food was amazing! I even took a picture of my plate before I dove in and ate the whole thing. When the time came for dessert my friends and I were stuffed but we were persuaded by the waiter to order a Broadway sundae. It was also the best dessert I have ever had. We happened to go in on St. Patrick?s day so the sundae even had green whipped cream!

Pros: Wonderful dinner and dessert

Cons: Don't get too full - save room for dessert!

Posted 03/26/07

Ratings_icons Be sure to get reservations in advance

aalia111

This place had the best ice cream sundae that I've ever had and I eat a lot of ice cream! I have to admit that at first, I was a bit shocked at the price but thought hey, this is NYC and went ahead anyway. Boy, I was not disappointed. The sundae was mammoth and worth every penny. The only mistake was that we had ordered food too and after having eaten it all; I was so full that it hurt to move! Anyway, it has been 3 years and I cannot wait to go back. I'm headed for NYC in the Spring and this place is going to be my first stop!

Posted 03/16/07

Ratings_icons Cozy Atmosphere, Frrozen Hot Chocolate is a Must! (And so are reservations!)

summergirl25625

As overrated as people say Serendipity's is, I think it is a great restaurant. I went on a Friday afternoon for lunch. I strongly suggest getting reservations (2+ months in advance) or you will be waiting for 2 hours. I got in after 10 minutes from having reservations. The place has a very cozy atmosphere, but is very small and gets crowded very quickly. The frrozen hot chocolate is an absolute must. It tastes like a cross between a milkshake and frozen chocolate pudding. The items on the menu are Manhattan-priced ($$$), but the food quality and quantity is worth it.

Pros: Frrozen drinks, desserts, cozy atmosphere

Cons: wait (without reservations), crowdedness

Posted 12/01/06

Ratings_icons Make reservations..

latinjewel98

I can't stress that enough about this place, you must make reservations. It gets extremely crowded and the place itself it small. Don't go expecting to get in because there will be a longgg wait.. It has a cozy and relaxing decor. Nice ambiance. The food, of course is the best. Specially their desserts so save room. Order anything ice cream you won't be disappointed. Ahhh and the hot chocolate is a must! Great for families and kids of course.

Posted 11/22/06

Ratings_icons visit on a weeknight

bk_chic

Went on a Thursday evening and was seated immediately. The food here is great, and the portions are more tnan generous. As a New York staple, it's a place to go to at least once . They're famous for their delicious desserts, but I'd also recommend the sheperd's pie - it's the best ever.

Pros: great dessert

Cons: very crowded on weekends - make reservations

Posted 11/16/06

Ratings_icons Be sure to get reservations in advance

i_love_to_travel2008

This is a wonderful restaurant just make sure you have reservations a long time in advance.The food is great, the people are nice, but the 4 hour wait can be avoided.
The Frozen hot chocolate is absolutely to die for.Its a must try! It's sooooo delicious.Sheperds's pie is great as well.

Pros: Food is great

Cons: long wait to get in

Posted 11/14/06

Ratings_icons Gotta check it out once

togudloogin

This is kind of a place you go to, just to say youve been there. Definitely extremely overpriced, even for NYC. And the portions are good if you are Andre the giant.

Posted 11/12/06

Ratings_icons 3 YEARS LATER AND I STILL THINK ABOUT HOW GOOD IT WAS

nataliewilson777

This place had the best ice cream sundae that I've ever had and I eat a lot of ice cream! I have to admit that at first, I was a bit shocked at the price but thought hey, this is NYC and went ahead anyway. Boy, I was not disappointed. The sundae was mammoth and worth every penny. The only mistake was that we had ordered food too and after having eaten it all; I was so full that it hurt to move! Anyway, it has been 3 years and I cannot wait to go back. I'm headed for NYC in the Spring and this place is going to be my first stop!

Pros: Fantastic dessert

Cons: Big portions make you so very full

Posted 10/23/06

Ratings_icons What's the hype about???????????????

boknows232

DONT make the mistake of ordering the "Food" even though hard to even consider it food.......The desserts were excellent but not worth the hassle, crowded environment or PRICE. If it wasn't for the movie......this place wouldn't be what it is today.

Posted 10/15/06

Ratings_icons Best Dessert Place in NY

akonersmann

Love it! Love it! Love it! Yes, it's a little overpriced, but who cares? The place if fun, the waitstaff is friendly, and the food/dessert is very good. If nothing else, just go there once for the Frrrrozen Hot Chocolate...I guarantee it will keep you going back for more! Best sandwich there: the Haught-Ashbury! Oh, and be prepared to wait in line...this place is always packed!

Pros: Desserts

Cons: Wait to get in

Posted 10/03/06

Ratings_icons BEST DESSERT EVER

sugarcoatedsaint

I went on a Wednesday at around 8pm. We were immediately seated and our server was really helpful. We ordered the Strawberry Fields Sundae and the Frrrozen Hot Chocolate. OMIGOD. It is the BEST chocolate drink i've ever had! The place is so well-decorated. I love the vibe. I feel like i'm in a friend's kitchen/dining room. It's so cozy and well-lit. Serendipity provides such a great experience - always a spirit lifter and a place to celebrate something special.

Pros: AMBIENCE! SERVICE! FRRRROZEN HOT CHOCOLATE!!!

Posted 09/30/06

Ratings_icons Great dessert, decent food, but crowded

fillefou

My friend made reservations so just when we got there, we were seated - no wait (this was on a Tuesday night). The table we were seated at wasn't the most comfortable - a bit close to the party next to us. Our waitress was very attentive and constantly came by to refill our water and see how we were doing. The ambience is also nice - great for families or friends. I saw a few kids running around and also a large group of friends celebrating a birthday. My friend and I both ordered sandwiches. The portions were more than enough. While the food wasn't anything spectacular for the price, it was satisfactory. We passed on the frozen hot chocolate and on the recommendation of the table next to us, ordered the Strawberry Fields sundae, which had ice cream, cheesecake, and real strawberries (in a sauce?) with whipped cream. This is FANTASTIC and HIGHLY recommended; it's great for sharing with a friend. I would return (with reservations) for just the dessert.

Pros: DESSERT, ambience, service

Cons: Cramped table

Posted 08/29/06

Ratings_icons Great Ice Cream... lots of fun.

chinagrl

Well, perhaps we won some sort of cosmic lottery, because we showed up with a party of 9 at 11 pm on a Thursday without a reservation and were seated almost immediately. The staff was not rude to us in the slightest, even though everything about us screamed tourists (which we were). The desserts were excellent, the waiter was great, and we had a really fun time. It may be a cliched thing to do, but it was worth the hype for us. Oh, and I think adding raspberry to the Forbidden Broadway Sundae made the amount of chocolate involved more manageable...

Pros: Great desserts, friendly staff

Posted 08/21/06

Ratings_icons SHOWING YOUR INNER CHILD A GOOD TIME!

wpage5

SERENDIPITY 3 is a NYC landmark and I am confident to say one that the City is VERY proud of. I've been enjoying the fratatetas toast, foot long hot dog, young chicken sandwich and let's not forget frozzen hot chocolate for many years. My parents took me there as soon as respectful parents would take a child into a restaurant. Not like today where you have self righteous mommies and daddies shoving their screaming kids along with their strollers down our throats, not to mention our ankles when they run you over. I always enjoy myself every time I go to Serendipty even though the wait might be overwhelming at times. The wait staff is always amusing, the hostess glamourous and once in a while you get the chance to be enchanted by the proprietor Mr. Bruce. I don't understand all the negative reviews this delightful establishment gets from all these out of towners. Restaurants in this town come and go and this one has been here for over 50 years. I wonder if these "mommies" and "daddies" marriages will last as long? And as for the snip-id comment of a review before mine that you can make frozzen hot chocolate out of your freezer, your right! You can purchase the packets and make the stuff at home! This a spot NYers will always hold dear to their heart! ENJOY!

Pros: NASTALGIC AMBIENCE, FROZZEN HOT CHOCOLATE, NY FRAME OF MIND

Cons: TOURISTS WHO FOGET WHERE THEY ARE, NYC NOT KANSAS

Posted 08/20/06

Ratings_icons not baby or toddler friendly whatsoever

tyratigerlily74

I was soooo turned off and disappointed by this restaurant especially because I had heard that this was an absolute "must eat at" place in NYC. I had told my brother in-law and his girlfriend that we had to go because Serendipity 3 is famous for their frozen hot chocolates, so we walked over there from the Westside with my 15 month old son in his stroller only to find a sign posted right on the door saying "absolutey no strollers allowed." This sign was posted all over the front door. Being a mom I found this to be outrageously rude and discriminating to all parents going there with their babies or toddlers. I couldn't believe it! I have never gone to any restaurant in NYC no matter how small the place is and been told that we could not come in with a stroller. I asked my in-law to ask what we are supposed to do and the host said to take the stroller across the street to the parking garage. I wanted to leave but of course after I had talked-up the place so much my guests wanted to stay and wait and hour and half for their so-called awesome frozen hot chocolates. So I schelped the stroller across the street to a dingy parking garage, paid $2 to keep it there without even receiving a ticket for record or anything. Then we had to wait in the heat. The retail area was aweful with weird things on sale, nothing pertaining to a dessert type restaurant and the ambiance was far from being warm and welcoming. Then to top it all off they didn't even have a highchair for my son! All they had was a booster seat without any safety straps. So please parents beware of this trap of an aweful place. I do not recommend Serendipity 3 to anyone wanting to take a break to enjoy dessert with their little ones. It was so stressful and I'm sorry but this is not how NYC is and we do not have to accept it! NYC has far more class than this place.

Pros: Maybe if you don't mind waiting for something you can freeze on your own.

Cons: no highchairs, unsafe for babies, not mommy or daddy friendly

Posted 08/11/06

Ratings_icons make reservations

samanthalous

If you make reservations it can be better, the service is ok, beware of the rude staff that has a thing against big women. The food is comfort food and kinda heavy and the ice cream is to be shared since it is such a huge amount.

Posted 08/07/06

Ratings_icons Long waits but good desserts

bobbvd

Serendipity is always a ridiculous long wait. I would not recommend going there for dinner. If you can, try to make the lunch hours or else you'll be crammed with a bunch of tourists on a snowy manhattan day. Or even worse; a hot and sunny manhattan day. However, the restaurant has a lot of charm, unless you get seated next to the angry people on line. I can guarantee that would make it an awkward dinner. If you don't get seated upstairs or towards the inner part of the restaurant, I would say to just leave. I go there purely for its ambiance and how close it is to central park. The desserts are good and I don't think they're overrated. The strawberry sundae is heavenly. Bring a mate though because I find I can never finish a dessert by myself. The dessert prices and overall prices are reasonable. For food, I would recommend the meat loaf. This is also a very kid friendly place so bring the whole family. The service is average but the frozzen hot chocolate is definately a cut above.

Enjoy.

Pros: Charming Restaurant, Kid Friendly, Romantic

Cons: Really long wait

Posted 07/27/06

Ratings_icons New York State Of Mind

nystateofmind52798

My brother and I decided to try Serendipity after we saw the movie of the same name. We were so smitten with the movie, that we made a special day trip out to NYC (We're from Chicago) to eat there. While the wait is long, and the waitstaff is a bit pushy, this restaurant is completely worth the wait. After reading the reviews on here I can understand why people can be upset with service, but they do need to understand that this is NYC!!! Get used to it. To make a long story short, we were very impressed with the service and food, (good enough for 5 subsequent trips each year) and we even met Mr. Steven Bruce, who owns the place, and he seated us at the same table that the movie was filmed at. HIGHLY RECOMMENDED, MAKE RESERVATIONS FAR IN ADVANCE TO AVOID LONG WAIT TIMES.

Pros: NYC Flavor, Excellent Dessert, Great Location

Cons: Small Size

Posted 05/28/06

Ratings_icons Pleasantly Surprised! Definite 'Serendipity.'

lzybeanie

Staff not RUDE, theyre FIRM which is necessary due to impatient/pushy patrons. Host and waiter were great for us because we had the common sense to stay out of the way until seated for our reservation.

Food was excellent which surprised us due to lukewarm reviews. Prices are high but it is the UES so what can you expect? They have some basic stuff for the less adventurous (burgers, hot dog) but I suggest taking a chance on something unusual. My Haight-Ashbury was a delicious and off-beat turkey sandwich. Husbands bacon cheeseburger and fries were excellent also.

Frrrozen Peanut Butter Hot chocolate was something between a milkshake (not as thick) and smoothie (not as icy). Very rich in flavor and large enough for 2! Despite this we also got the apple pie. Not the best weve ever had, but definitely delicious with its cinnamon walnut crumble topping.

Pros: great off-beat food, reservations accepted, variety of options

Cons: crowded waiting area, impatient patrons

Posted 03/20/06

Ratings_icons ONE FINE DAY!

bsimms

Today was just like the movie "One Fine Day", A beautiful overcast/rainy NYC day, though I have lived here for eight months and the New York magic has definately worn away, this place brought back that special fantastic wonder and excitement of all NYC has to offer.
The ambience, the fantastic deserts, the decor all of it was straight out of the movie and by far worth one if not several trips!

Pros: Service was SLOW!

Posted 03/09/06

Ratings_icons Frrrozen Hot Chocolate!!!

bambam77

We had shared a bacon cheeseburger and a Frrrozen Hot Chocolate...cheeseburger was great but small even if it wasn't shared, but the Frrrozen Hot Chocolate was awesome...perfect for sharing!

Pros: Funky Atmosphere, Dessert Baby!, Great Gift Shop

Posted 02/05/06

Ratings_icons Officially my favorite restaurant!

pinkcaddy

My two best friends and I had heard many many good things about Serendipity 3, and decided to try it out. We had to put our names down and wait, so we came back after about two hours and were finally seated. Let me tell you, the food was most definitely worth the long wait. It was the best food I have ever eaten, especially the desserts. If you want to know what a real restaurant is, I VERY HIGHLY recommend Serendipity 3. If for nothing else, go for a Frrrozen Hot Chocolate. It really is the greatest culinary creation of all time!

Pros: food is worth wait, very nice environment, Frozen Hot Chocolate!

Cons: very long wait

Posted 12/17/05

Ratings_icons It's the experience that counts, right?

espressoshot

You're definately going to have to book reservations, otherwise you're probably not getting in, especially if you're rolling with a large party. And please don't try to hassle with the overstressed waitstaff. Their just trying to keep the little sardine-packed shop organized. The restaurant is sardine-packed around the clock. Dinner here isn't the best, it's more about the dessert.

But but.. There's really nothing special, but it's really the experience that counts. Basically, it's just like you strolled into a Friendly's and enjoyed dinner and ice cream. The frozen hot chocolate (as seen on Oprah) is basically a milkshake and the caviar burger must be some ritzy take on the "hamburger but with caviar" for any fanny-packed idiot to fall for, simply to take in the thrill of eating on the UES...since the restaurant sits on East 60th in the heart of the UES.

Pros: for families!, could be romantic

Cons: sardine-packed, caviar burger?

Posted 11/18/05

Ratings_icons Serendipity describes it PERFECTLY!!

msnyc18

I love this place despite the wait. They have great food, and yes, it is over priced, but its so good that you end up not caring. Its a carefree lighthearted environment and it is great for families and dates. EXPECT TO WAIT UP TO TWO HOURS.... thats how popular it is. The good thing about that is, because of where its places, you can put you name on the list, go to the movies around the corner, and then come back with a table ready. For Families, Dylans Candy Bar is at the corner and there are other places near by that make this a great choice. If you dont go for anything else, go for the DESSERTS... with things like Frozen Hot Chocolate, Du Yu Fondu, and Strawberry's in Cream .. you can't go wrong!

Pros: GREAT DESSERTS, Good Food, Intimate Setting

Cons: Expensive, Long Wait, Small Entry Way

Posted 11/10/05

Ratings_icons way way overrated!!!!!!!!!

annetteaw17

serendipity 3 must have family members in both Zagats and Frommers! I am shocked that this restaurant would have been so highly reccommended by both sources. NYC is one of the most multicultural and dynamic cities in the world, with some of the greatest restaurants! Serendipity was incredibly overrated, (the decor was not "whimsical" at all, and the food was way below average, as well as being very very overpriced!!! (A $12 sandwich was highly uncalled for!!) This place is a "state of mind" place!!!!!!! With so many other fantastic restaurants in NYC, why anyone would wait on a 1 to 2 hour waiting line is beyond me. Our waiter was very nice, however, he was very much overworked, thus, the service was incredibly slow!!!!! Please, do not fall into any traps!!! Serendipity 3 is not worth your time and your money!!!!!!!!!!!!!!

Posted 11/05/05

Ratings_icons YUM

latgitbsgf

TRY THE FROZEN HOT CHOCOLATE!! It comes in a pretty big serving. You can also get a mix of the stuff to go (but I'm sure they make it better). I will be going there again!

Pros: Fun, Frozen Hot Chocolate, Other Desserts

Cons: Long wait

Posted 09/21/05

Ratings_icons Good dessert, staff is rude as hell

bzb98

I am a visitor to NY and was looking forward to enjoying dessert at this spot. Dessert was great, but the rude staff ruined my whole experience. The wait on a Sunday afternoon was 1.5 to 2 hours. The staff act like customers are an inconvenience, instead of having a good attitude and customer service. They yelled at me for not being there when my name was called. And told me to get out of their way.

Pros: Great dessert, Cute place

Cons: Long wait, Attitude, Rude

Posted 08/26/05

Ratings_icons Good desert .... bad staff

nyunder

It is not a bad place to have these monster deserts, however from making reservations, they are rude and the actual service is slow. They are not in any hurry and seems they could give a rats but_. If you have to wait an hour, LEAVE!!!!

Posted 07/24/05

Ratings_icons good..but overrated

muromets

it is definitely overrated! the place is small, and stuffy. the setting is nothing special. the food was pretty good. the thumbs up - huge and delicious deserts. but we waiting two hours to get it (we had reservations but it was late so we wanted to try to come in earlier). bottom line, the deserts are great but not worth the hype around the place

Posted 07/17/05

Ratings_icons NYtrip

nytrip

This place is not worth the money. Their is the attitude that since they were on Oprah that customers should be thankful to be allowed to come into their establishment. I know places that we could get better service and better Ice Cream. It is a very small place and the service stinks!

Posted 07/11/05

Ratings_icons Not what I had expected

eugenioch

Well, after seeing a lot about this restaurant (even on the Oprah show) I decided to go there and see. Unfortunately, the food is awful, the staff really doesnt care about you, and the frozen hot chocolate is just a chocolate milkshake (it wasnt all that great) I went before lunch on a Thursday and it took me 2 hours to get in. By the way, I order a cheeseburger which for 13 dollars was really small. The place looks ok, but not nicely decorated. If you go during the summer be ready to sweat because the AC seems to be really low.

Pros: none, go to Mcdonalds

Cons: Expensive, Long Wait (2hrs), Food is awful

Posted 06/13/05

Ratings_icons Always Fabulous!

deechristy

As a New Yorker, and a regular at Serendipity's, I find the "sourgrape reviews" incredible. The Food, as well as desserts, is wonderful and served in abundant portions (and worth the prices). Reservations are possible - Call a week in advance, for dinner -not just desserts. My party is always greeted warmly and the service is cordial. My children are now bringing my grandchildren and we all agree that it is just as good today as it was 20 years ago. The only problems that I sometimes see are with the guests who rudely make demands of the staff, most of whom are trying to please everybody all night and day long! I could never do what they do, or put up with the grind that goes with working in such a busy place. But it IS popular for a very good reason: It is fun!! and ALWAYS FABULOUS!

Pros: FUN FOOD, People Watching, Many Celebrities

Cons: Long Cue, Go at "off hours"

Posted 06/10/05

Ratings_icons Cheesecake. Godsent Cheesecake.

lauriliama

I hadn't the chance to eat dinner, I had actually gone to the restaurant for dessert.. I shared a slice of Creme de La Creme Cheesecake , along with a frozen Hot chocolate.

The cheesecake was orgasmic. I had extremely high expectations for it, and sure enough, serendipity hit it right on the money.

The frozen hot chocolate is a must, when you go, but it tastes like mochaccino.Which is by all means good, but when i do it again, I'm going with some sort of espresso drink layered in fresh whipped cream, and a slice of cheesecake for MYSELF.

And remember, if youre going for dessert, arrive an hour in advance to get your name on the list.
And believe me, it's worth the wait.

Pros: Orgasmic, Cheesecake.

Posted 05/21/05

Ratings_icons Dessert please?

pandacub143

Came for a friend's birthday one Friday early afternoon. Was quite surprised there wasn't the customary 1 hour line. This place is hyped- its really atmosphere and reputation you're eating. The food isn't all that great, the seating is cramped, and the staff takes their time. Things here are expensive, so if you really want to try the place out, have dessert, which really is wonderful and HUGE! but skip the dinner. And do try to get here early- the line isn't worth waiting for. Be careful with the kids- they can't run around here.

Pros: dessert, ambiance

Cons: expensive, overrated

Posted 03/03/05

Ratings_icons Soooo Overrated!

lg777

The not-so-friendly-cigarette-reeking waiter asked if we had any questions then when we did ask, he rolled his eyes and covered his face with the menu to say something to a passing coworker. He would interrupt us mid-sentence to say something abrupt and rude then leave and come back 15 minutes later. I highly doubt he represents most of the staff (i hope).
The "garlic cheese" sauce on my niece's pasta was more like garlic flavored clear broth--terrible! Another chicken dish drenched in "lemon butter" sauce was bland and thick--her side of fries (which we had to request as an additional side because when she requested the fries be substituted for the salad that comes with her meal, Mr. Friendly replied a quick "No.") were half frozen...and 13 bucks for a dessert crepe???
The generous portion of Frozen Hot Chocolate was yummy but not the fantasy it is advertised to be.

Posted 01/28/05

Ratings_icons Serendipity 3 - Not for Families

lyndoogie@yahoo.com

We are in New York visiting MSKCC for our 3 year old daughter's cancer treatment. Every one recommended that we go to Serendipity 3. We left early to beat the crowds, myself, husband, 3YR old daughter, and 10M old son. Upon arriving, they yelled at us that we needed to leave our strollers on the street, they were not allowed in the restaurant. We left our strollers out not knowing if they would be there when we finished. Inside, we were treated to stares, as if "I can't believe you brought children in here", and were treated only marginally kindly. We got the distinct impression that children were NOT welcome. The food was good, and the atmosphere would have been enjoyable if we had not felt that they couldn't wait for us to get the kids out. Fine restaurant, but I definitely would NOT taut it as "kid friendly".

Pros: Nice Atmosphere, Great Dessert

Cons: , Not tourist friendly

Posted 01/20/05

Ratings_icons Rude Service

waiguy

This restaurant is too overrated. Service was not friendly, they sometimes forget they are suppose to serve the customers and not herd them around like cattle.

Pros: Cute Store

Cons: , Below Average Food, Rude Service

Posted 01/14/05

Ratings_icons Oh My!

tigerace72

My #1 objective in coming here was to see what a Frozen Hot Chocolate could be. Well, it was all it was hyped up to be and more! You might think it's a milk shake, but it's definitely Frozen Hot Chocolate! Your only decision is when to have it - with your meal or as a dessert. My recommendation is to bring it on early and enjoy. The rest of the meal was good and the atmosphere very festive. This is a don't miss if you are anywhere close to the area, but if you're going for lunch, be there by noon to avoid a wait.

Posted 12/20/04

Ratings_icons Better than the Movie

rhurley1218

I can see why they made a movie involving this place. While it is small and the wait was 2+ hours (Just make a reservation to circumvent that problem) it was well worth the wait. The frozen hot chocolate is 8 bucks and has 17 kinds of chocolate in it. SO GOOD. I suggest skipping a cab and walking back after eating these desserts, you won't feel so guilty after.

Pros: Great Decor, Even better dessert, reservations accepted

Cons: , long wait

Posted 12/06/04

Ratings_icons Worth the trip

darcilynn

I recently dined at Serndipity and it was great! I went after a play and loved that it is open until 12am during the week. The burgers are great, and the frozen peanut butter hot chocolate was the best dessert I've ever had!!! Service was so so, but that's anywhere in NY. If you love chocolate, this is the place for you!!

Posted 10/14/04

Most reviewed businesses

Corner Bistro

4 stars
214 reviews

"JUST WANTED TO TELL YOU MY NAME IS CARVED ON ALL THE ..."

Duvet Lounge

3 stars
211 reviews

"I was at Duvet on Saturday, 11/22/09 and today I checked my ..."