PowersellerNYC

★★★☆☆
  • 916 Avenue T

    Brooklyn, NY 11223

    Map & Directions
  • 718-934-2033

About PowersellerNYC

Categories
  • Shopping
  • Computer Dealers
  • Consumer Electronics Stores
Details
  • Home Theater Systems

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!!CAUTION!! 30 days to receive order, promised in one week, multiple calls, multiple promises, multiple lies. Will tell you what you want to hear, ya ya ya, it's on the way, mucho BS, can't be trusted. Act like you are inconveniencing them. I'll never buy from them again, purchase at your own risk, you have been warned. Just read reviews.

1
★☆☆☆☆

!!CAUTION!! 30 days to receive order, promised in one week, multiple calls, multiple promises, multiple lies. Will tell you what you want to hear, ya ya ya, it's on the way, mucho BS, can't be trusted. Act like you are inconveniencing them. I'll never buy from them again, purchase at your own risk, you have been warned. Just read reviews.

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.

Purchased a Sharp LC-60LE832U TV, Shipping was fast & i have nothing but a great experience with them. Will definitely recommend & order in the future.

5
★★★★★

Purchased a Sharp LC-60LE832U TV, Shipping was fast & i have nothing but a great experience with them. Will definitely recommend & order in the future.

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.

Great experience with this Vender. Quick shipping and amazing specials on projectors! Highly recommended

5
★★★★★

Great experience with this Vender. Quick shipping and amazing specials on projectors! Highly recommended

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.

Im shocked by the reviews below me, Ive been buying from this merchant for 10 years now and never had a problem with shipping pricing or customer service. More people should write about positive experiences not only bad, however PSNY's prices are unbeatable on the web and have been for years

5
★★★★★

Im shocked by the reviews below me, Ive been buying from this merchant for 10 years now and never had a problem with shipping pricing or customer service. More people should write about positive experiences not only bad, however PSNY's prices are unbeatable on the web and have been for years

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.

Please stay away from this vendor. I should have read the reviews before placing my order from them. This was from another review on this site and that is exactly what happened to you me -= "Watch out. The price you THINK you're paying online when you place the order isn't the total price. They will call you after you place the order to try to sell you accessories and also up the price of your product by charging you some other kind of "fee"". Please Stay Away from them. The price difference you see online is not worth it. They are lairs. They are hustlers. They are thieves. They shouldn't be in business. I still don't have my order after a month. I was told the trucking company dropped by my TV and cannot get a refund. If I want refund, I will have to pay processing fee and shipping fee. Shipping fee for the product I never got. These people shouldn't be in business.

1
★☆☆☆☆

Please stay away from this vendor. I should have read the reviews before placing my order from them. This was from another review on this site and that is exactly what happened to you me -= "Watch out. The price you THINK you're paying online when you place the order isn't the total price. They will call you after you place the order to try to sell you accessories and also up the price of your product by charging you some other kind of "fee"". Please Stay Away from them. The price difference you see online is not worth it. They are lairs. They are hustlers. They are thieves. They shouldn't be in business. I still don't have my order after a month. I was told the trucking company dropped by my TV and cannot get a refund. If I want refund, I will have to pay processing fee and shipping fee. Shipping fee for the product I never got. These people shouldn't be in business.

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0 out of 1 people found this review helpful.

.

DO NOT BUY FROM THEM! these guys are theives! This company sent me a TV with a broken screen and REFUSED to replace it!! I made a HUGE mistake buying from them! Please DO NOT make the mistake I made - they are crooks!!!!

1
★☆☆☆☆

DO NOT BUY FROM THEM! these guys are theives! This company sent me a TV with a broken screen and REFUSED to replace it!! I made a HUGE mistake buying from them! Please DO NOT make the mistake I made - they are crooks!!!!

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0 out of 1 people found this review helpful.

.

BAIT AND SWITCH 101: Buyer be aware and avoid this "company" at all costs! I am actually surprised they are still in business. Here's why:

- 5:15 pm: I called and asked if they had a particular TV model in stock. The person I spoke with said they did, I asked if I could stop by to pick it up, and he said yes and gave me their address. I also confirmed the price was the same as on the search engine's listing. I was in a hurry to replace my broken TV. The price was right, so I drove from Manhattan to Brooklyn.

- 6:30 p.m. I was in their location, only to find out that the price had gone up by almost $200, at 2p.m. that day! Go figure. They thought because I was in a hurry to buy the TV and they had me at their place, they could get the extra $$$ from me. There is no other explanation since at 5:15pm they confirmed the lower price listed online. I got out of there quickly and disgusted without any other discussion.

Everything happens for a reason. I read some of their reviews where serial numbers were allegedly missing, about their rudeness to customers, etc. You are better off paying a few $$$ more and buying from an authorized dealer, or give it to charity even, instead of wasting it on these undeserving shady characters. The choice is simple: buy at your own risk, or save yourself the subsequent headaches, should you have a problem with your purchase/investment, and buy from a reputable outfit. This joint is so 1990s!

1
★☆☆☆☆

BAIT AND SWITCH 101: Buyer be aware and avoid this "company" at all costs! I am actually surprised they are still in business. Here's why:

- 5:15 pm: I called and asked if they had a particular TV model in stock. The person I spoke with said they did, I asked if I could stop by to pick it up, and he said yes and gave me their address. I also confirmed the price was the same as on the search engine's listing. I was in a hurry to replace my broken TV. The price was right, so I drove from Manhattan to Brooklyn.

- 6:30 p.m. I was in their location, only to find out that the price had gone up by almost $200, at 2p.m. that day! Go figure. They thought because I was in a hurry to buy the TV and they had me at their place, they could get the extra $$$ from me. There is no other explanation since at 5:15pm they confirmed the lower price listed online. I got out of there quickly and disgusted without any other discussion.

Everything happens for a reason. I read some of their reviews where serial numbers were allegedly missing, about their rudeness to customers, etc. You are better off paying a few $$$ more and buying from an authorized dealer, or give it to charity even, instead of wasting it on these undeserving shady characters. The choice is simple: buy at your own risk, or save yourself the subsequent headaches, should you have a problem with your purchase/investment, and buy from a reputable outfit. This joint is so 1990s!

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1 out of 2 people found this review helpful.

.

Bought a 60" TV, stop working in about 14 days.
Called Powerseller, they told me to call Samsung. After giving Samsung serial #, they said it was refurbished.
Powerseller apologized and delivered a "new" one. Will call Samsung to verify.
Would never know it was refurbished if it didn't stop working.
How many people were sold refurbished as new?
Would not buy from them again!

1
★☆☆☆☆

Bought a 60" TV, stop working in about 14 days.
Called Powerseller, they told me to call Samsung. After giving Samsung serial #, they said it was refurbished.
Powerseller apologized and delivered a "new" one. Will call Samsung to verify.
Would never know it was refurbished if it didn't stop working.
How many people were sold refurbished as new?
Would not buy from them again!

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1 out of 2 people found this review helpful.

.

The TV arrived damaged and the shipping company refused to do their part. PowersellerNYC stepped in and ate the cost of the TV and to compensate us for our inconvenience they threw in a free wall mount. Everything worked out well in the end.

5
★★★★★

The TV arrived damaged and the shipping company refused to do their part. PowersellerNYC stepped in and ate the cost of the TV and to compensate us for our inconvenience they threw in a free wall mount. Everything worked out well in the end.

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.

The price was right. Delivery arrived on time. Now im on to the next purchase. I only want to deal with reliable sellers like this guys.

5
★★★★★

The price was right. Delivery arrived on time. Now im on to the next purchase. I only want to deal with reliable sellers like this guys.

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.

I recently purchased a TV and wall mount from this company. I purchased the wrong mount, so I called about returning the item. I was called a liar and yelled at and basically treated like trash. They said if I wanted good customer service that I should go to BestBuy. I would NEVER buy from this 2nd rate company again! I asked to be transferred to a manager (James) expecting a more professional response from a supposed leader...again, nothing but rudeness and arrogance. Do yourself a favor and pay a few extra bucks to avoid PowersellerNYC

1
★☆☆☆☆

I recently purchased a TV and wall mount from this company. I purchased the wrong mount, so I called about returning the item. I was called a liar and yelled at and basically treated like trash. They said if I wanted good customer service that I should go to BestBuy. I would NEVER buy from this 2nd rate company again! I asked to be transferred to a manager (James) expecting a more professional response from a supposed leader...again, nothing but rudeness and arrogance. Do yourself a favor and pay a few extra bucks to avoid PowersellerNYC

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0 out of 1 people found this review helpful.

.

Customer service was hostel and told me I was "screwed." (exact words). We ordered TV on black friday. Like other customers, we were up sold a warranty which we agreed to purchase. Warranty was to come with "free" blue ray player. We called several times to find out delivery date....we were told three different delivery dates...no TV. Finally TV arrived on Dec 22nd. Since we already waited 3 weeks we decided to open in on Christmas day and it was cracked. We were told since we didn't call within 24hrs that there was nothing they could do. I was told I was a liar and insurance would pay for it that insurance companies were in the business of making money and they wouldn't even file a claim! It is one thing to say. we have policy xyz, but let me see what I can do for you....but instead I was harassed. As you can guess, we didn't receive blue ray. I hope you are smarter than we were and read reviews on this site before getting lured by the "savings" In the long run there are NO savings!

1
★☆☆☆☆

Customer service was hostel and told me I was "screwed." (exact words). We ordered TV on black friday. Like other customers, we were up sold a warranty which we agreed to purchase. Warranty was to come with "free" blue ray player. We called several times to find out delivery date....we were told three different delivery dates...no TV. Finally TV arrived on Dec 22nd. Since we already waited 3 weeks we decided to open in on Christmas day and it was cracked. We were told since we didn't call within 24hrs that there was nothing they could do. I was told I was a liar and insurance would pay for it that insurance companies were in the business of making money and they wouldn't even file a claim! It is one thing to say. we have policy xyz, but let me see what I can do for you....but instead I was harassed. As you can guess, we didn't receive blue ray. I hope you are smarter than we were and read reviews on this site before getting lured by the "savings" In the long run there are NO savings!

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1 out of 1 people found this review helpful.

.

BEWARE!!!! I bought a new tv but received a repackaged tv. There's no need to "repackage" a new item. When i called the custermer service, they explained that they have to test all items before sending them out. Somehow this is hard to believe because most stores i buy from, like Amazon, do not need to repackage their new items. Just a bad lie! I would rather have a new tv in a its original box. Looks like they sent me a refurbished tv with a cd for a manual. Their sales reps are aggresive, rude, and unprofessional. This is a DISHONEST seller.

1
★☆☆☆☆

BEWARE!!!! I bought a new tv but received a repackaged tv. There's no need to "repackage" a new item. When i called the custermer service, they explained that they have to test all items before sending them out. Somehow this is hard to believe because most stores i buy from, like Amazon, do not need to repackage their new items. Just a bad lie! I would rather have a new tv in a its original box. Looks like they sent me a refurbished tv with a cd for a manual. Their sales reps are aggresive, rude, and unprofessional. This is a DISHONEST seller.

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.

What a gimmick, I ordered Samsung 55inch UN55C6300 55inch 1080p LED on 11/29 with sales person named David, on 12/6 they emailed me an invoice with a completely different product Samsung PN50C8000 50-INCH 1080P PLASMA HDTV.

When called to dispute the product I spoke with Larry, I was told I was mistaken and that I personally ordered the wrong product and there is nothing they can do as the product is already shipped via some ground shipping company with no indication around when the product will be received.

Beware of this site.

1
★☆☆☆☆

What a gimmick, I ordered Samsung 55inch UN55C6300 55inch 1080p LED on 11/29 with sales person named David, on 12/6 they emailed me an invoice with a completely different product Samsung PN50C8000 50-INCH 1080P PLASMA HDTV.

When called to dispute the product I spoke with Larry, I was told I was mistaken and that I personally ordered the wrong product and there is nothing they can do as the product is already shipped via some ground shipping company with no indication around when the product will be received.

Beware of this site.

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.

Watch out. The price you THINK you're paying online when you place the order isn't the total price. They will call you after you place the order to try to sell you accessories and also up the price of your product by charging you some other kind of "fee".

1
★☆☆☆☆

Watch out. The price you THINK you're paying online when you place the order isn't the total price. They will call you after you place the order to try to sell you accessories and also up the price of your product by charging you some other kind of "fee".

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.

1. I did NOT get order confirmation email
2. Price online that I was lead to believe was my total order price was NOT the price they quoted that I had to pay when they called me.
3. Customer service was VERY rude.
4. Sales rep even threatened me saying all kinds of things he COULD do but he "won't".

1
★☆☆☆☆

1. I did NOT get order confirmation email
2. Price online that I was lead to believe was my total order price was NOT the price they quoted that I had to pay when they called me.
3. Customer service was VERY rude.
4. Sales rep even threatened me saying all kinds of things he COULD do but he "won't".

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.

Poor to no customer service. Tried to get order delivery status for hours and still haven't gotten a response from them. Their website is not functional and mostly useless. They never sent an email confirmation on my order, either. Will not go back to them to buy additional electronics I need -- this was a test and they failed.

2
★★☆☆☆

Poor to no customer service. Tried to get order delivery status for hours and still haven't gotten a response from them. Their website is not functional and mostly useless. They never sent an email confirmation on my order, either. Will not go back to them to buy additional electronics I need -- this was a test and they failed.

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1 out of 1 people found this review helpful.

.

Bad experience with them. Ordered a samsung led tv from their website during the black friday weekend. Upon checking out, the total price for the tv plus shipping was reasonable. After waiting for an email confirmation, finally chatted with their customer service via their website, and they were of no help! Then I sent an email to their customer service to confirm I was going to receive an email confirmation. Not until 7pm (while having dinner) did customer service call me. To make matters worse, this customer service rep tried to upsell me other products that I told him I didn't need. After about 5 minutes of telling him I only wanted the tv, he tells me that there is going to be an insurance fee added to my purchase! I tried to explain to him that the insurance fee should have been listed on the website during the checkout process. Ended up canceling my order and going to best buy and got the same tv for LESS! Their customer service is a JOKE and I would not recommend my friends!

1
★☆☆☆☆

Bad experience with them. Ordered a samsung led tv from their website during the black friday weekend. Upon checking out, the total price for the tv plus shipping was reasonable. After waiting for an email confirmation, finally chatted with their customer service via their website, and they were of no help! Then I sent an email to their customer service to confirm I was going to receive an email confirmation. Not until 7pm (while having dinner) did customer service call me. To make matters worse, this customer service rep tried to upsell me other products that I told him I didn't need. After about 5 minutes of telling him I only wanted the tv, he tells me that there is going to be an insurance fee added to my purchase! I tried to explain to him that the insurance fee should have been listed on the website during the checkout process. Ended up canceling my order and going to best buy and got the same tv for LESS! Their customer service is a JOKE and I would not recommend my friends!

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3 out of 3 people found this review helpful.

.

TV arrived new as advertised, fast shipping, great customer service.
These guys want over my expectations of a online store.

5
★★★★★

TV arrived new as advertised, fast shipping, great customer service.
These guys want over my expectations of a online store.

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0 out of 1 people found this review helpful.

.

What attracted me was there retail store. They said if I paid cash they would save me (3%) Which isn't bad on a TV that's sold at BestBuy for $400 MORE! I be shopping locally this holiday season.>..

5
★★★★★

What attracted me was there retail store. They said if I paid cash they would save me (3%) Which isn't bad on a TV that's sold at BestBuy for $400 MORE! I be shopping locally this holiday season.>..

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0 out of 1 people found this review helpful.

.

Customer service was great, I got my Samsung TV in 8 days with the (FREE) delivery, One of the easiest online purchases Ive had in a while.

5
★★★★★

Customer service was great, I got my Samsung TV in 8 days with the (FREE) delivery, One of the easiest online purchases Ive had in a while.

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1 out of 2 people found this review helpful.

.

Order confirmation email said call to confirm my web order, when I did, I was informed shipping was free as advertised, but would cost 3% more for insurance. This stinks like a breach of contract.

1
★☆☆☆☆

Order confirmation email said call to confirm my web order, when I did, I was informed shipping was free as advertised, but would cost 3% more for insurance. This stinks like a breach of contract.

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2 out of 2 people found this review helpful.

.

Bought a receiver from Powerseller. I had a problem with the unit and Powerseller stood by the product and helped to resolve the issue.
Good Customer Server and Good Shopping Experience.

5
★★★★★

Bought a receiver from Powerseller. I had a problem with the unit and Powerseller stood by the product and helped to resolve the issue.
Good Customer Server and Good Shopping Experience.

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0 out of 2 people found this review helpful.

.

Ordered online item, they emailed me to call about the order. When I called they upsold me a warranty on the item stating the mfg warranty was not available b/c I was "not paying MSRP", so I agreed to buy warranty. Confirmed the order. Immediately called mfg to confirm this claim. The mfg said they do not offer warranty b/c the retailer is "not an authorized dealer". I called Powerseller NYC back to cancel the order, was shouted at on the phone, called a liar. When the customer service rep finally stopped talking, I explained what happend and that the previous customer service rep had told me to buy the warranty b/c I "did not pay MSRP". I told them I do not do business with people who engage in fruadulent business practices so cancel my order...it was still difficult (he continued to yell at me! Could not believe it) but eventually agreed to cancel my order with no residual charges. Unbelievable!

1
★☆☆☆☆

Ordered online item, they emailed me to call about the order. When I called they upsold me a warranty on the item stating the mfg warranty was not available b/c I was "not paying MSRP", so I agreed to buy warranty. Confirmed the order. Immediately called mfg to confirm this claim. The mfg said they do not offer warranty b/c the retailer is "not an authorized dealer". I called Powerseller NYC back to cancel the order, was shouted at on the phone, called a liar. When the customer service rep finally stopped talking, I explained what happend and that the previous customer service rep had told me to buy the warranty b/c I "did not pay MSRP". I told them I do not do business with people who engage in fruadulent business practices so cancel my order...it was still difficult (he continued to yell at me! Could not believe it) but eventually agreed to cancel my order with no residual charges. Unbelievable!

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3 out of 3 people found this review helpful.

.

I would like to share my experience with PowersellerNYC.
My interest piqued when I read on another review site that Powerseller wrote "we do, however, take full responsibility for this issue as the customer ordered from us and not Infocus." We have had a very similar situation with five Panasonic projectors. They were represented to us as new, but were in fact previously sold units.
After several unsuccessful attempts to reach someone at Powerseller than can offer any help, we would WELCOME the opportunity to return the units for credit as they indicated they eventually did for this customer.
If customer service is extremely important to Powerseller, we certainly would have been contacted by now to initiate a resolution to our situation.

1
★☆☆☆☆

I would like to share my experience with PowersellerNYC.
My interest piqued when I read on another review site that Powerseller wrote "we do, however, take full responsibility for this issue as the customer ordered from us and not Infocus." We have had a very similar situation with five Panasonic projectors. They were represented to us as new, but were in fact previously sold units.
After several unsuccessful attempts to reach someone at Powerseller than can offer any help, we would WELCOME the opportunity to return the units for credit as they indicated they eventually did for this customer.
If customer service is extremely important to Powerseller, we certainly would have been contacted by now to initiate a resolution to our situation.

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.

Issue resolved........................................................................................................................................

3
★★★☆☆

Issue resolved........................................................................................................................................

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.

I placed a order for a samsung 63a650 plasma to from morris at powersellernyc.com Not only did i get it at the best possible price out there and saved over $2000 compared to my local store i was provided with excellent service and a very smooth and easy transaction.I Honestly though buying such a big Tv online wasnt gonna be so easy, especially since it was such a big $$$ purchase.I just couldnt resist the savings and especially the service for me not having to rent a truck to pick it up at my local shop. Powersellernyc.com saved me alot of money and saved me from a headaches. I did not have to leave my house my new big tv was at my door in less than 10 days..Thank you Morris and Powersellernyc.com i will be back in the future for my holiday presents..

5
★★★★★

I placed a order for a samsung 63a650 plasma to from morris at powersellernyc.com Not only did i get it at the best possible price out there and saved over $2000 compared to my local store i was provided with excellent service and a very smooth and easy transaction.I Honestly though buying such a big Tv online wasnt gonna be so easy, especially since it was such a big $$$ purchase.I just couldnt resist the savings and especially the service for me not having to rent a truck to pick it up at my local shop. Powersellernyc.com saved me alot of money and saved me from a headaches. I did not have to leave my house my new big tv was at my door in less than 10 days..Thank you Morris and Powersellernyc.com i will be back in the future for my holiday presents..

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.

These guys are outstanding I got a great deal on this TV they had free shipping and the lowest price on the TV you can't get better than that I gotta say you guys really impressed me thank you powersellernyc.

5
★★★★★

These guys are outstanding I got a great deal on this TV they had free shipping and the lowest price on the TV you can't get better than that I gotta say you guys really impressed me thank you powersellernyc.

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.

I had a pretty good experience with them. I recieved the TV on time, I got a free HDMI cable. Got in home setup, warranty package at a great price and I got a call a few days later to see if everything was ok.

Oh and the price was good too. What more could I have asked for...

5
★★★★★

I had a pretty good experience with them. I recieved the TV on time, I got a free HDMI cable. Got in home setup, warranty package at a great price and I got a call a few days later to see if everything was ok.

Oh and the price was good too. What more could I have asked for...

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.

I have searched around day and night for the right projector that would suite my needs.After days and nights of research i stummbled along powersellernyc.com who had the best price from a legitamit seller that i was able to find they had hundreds of positive reviews and like all others a few negatives. overall a highly rated and reputable company as for as others have said in their reviews..Well those other People were definatly correct.I phoned in and spoke with jerry, a knowladgeable and freindly rep who was kind took his time and patiance to explain each detail and spec upon my request. I ended up ordering a mitsubishi hc6000 projector from powersellerny.com .I received it in 3 days with standard shipping on time and in perfect condition.The picture quality is gourgeous and more than expected.Thank you very much Jerry and powersellernyc.com for doing right by me ..You better beleive i will be back for my future electronics purchases...

5
★★★★★

I have searched around day and night for the right projector that would suite my needs.After days and nights of research i stummbled along powersellernyc.com who had the best price from a legitamit seller that i was able to find they had hundreds of positive reviews and like all others a few negatives. overall a highly rated and reputable company as for as others have said in their reviews..Well those other People were definatly correct.I phoned in and spoke with jerry, a knowladgeable and freindly rep who was kind took his time and patiance to explain each detail and spec upon my request. I ended up ordering a mitsubishi hc6000 projector from powersellerny.com .I received it in 3 days with standard shipping on time and in perfect condition.The picture quality is gourgeous and more than expected.Thank you very much Jerry and powersellernyc.com for doing right by me ..You better beleive i will be back for my future electronics purchases...

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1 out of 1 people found this review helpful.

.

I ordered a $799 Visio L37 HDTV on Oct 1st 2007 that arrived a week later. The TV was defective. I tried Visio support in hopes that it could be revived but they told me it was more than two years old and had nothing to suggest. I repeatedly phoned Powersellernyc and finally received a replacement on the 30th. It was a remanufactured unit but at least it worked. Powersellernyc told me that they would pick up the defective unit. On the 31st of December they billed my credit card another $799 for the defective TV that still awaits pickup.

1
★☆☆☆☆

I ordered a $799 Visio L37 HDTV on Oct 1st 2007 that arrived a week later. The TV was defective. I tried Visio support in hopes that it could be revived but they told me it was more than two years old and had nothing to suggest. I repeatedly phoned Powersellernyc and finally received a replacement on the 30th. It was a remanufactured unit but at least it worked. Powersellernyc told me that they would pick up the defective unit. On the 31st of December they billed my credit card another $799 for the defective TV that still awaits pickup.

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0 out of 1 people found this review helpful.

.

I purchased a benq sp831 projector from powersellernyc.com i recived it much faster than expected in perfect condition and saved over $600. They were much more than helpful and extremly curtious, Thank you http://powersellernyc.com for the excellent service big savings and great service..I will be recommending them to all my freinds and will be making my future electronics purchases through them.

Thanks NYC Powerseller

5
★★★★★

I purchased a benq sp831 projector from powersellernyc.com i recived it much faster than expected in perfect condition and saved over $600. They were much more than helpful and extremly curtious, Thank you http://powersellernyc.com for the excellent service big savings and great service..I will be recommending them to all my freinds and will be making my future electronics purchases through them.

Thanks NYC Powerseller

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