Enterprise Rent-A-Car

★★★☆☆
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  • 7105 NE Airport Way

    Portland, OR 97218

    Map & Directions
  • 800-257-1136

About Enterprise Rent-A-Car

Hours
Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays

Automotive

Automotive
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501 N Main St Hamburg, AR

2.5 2
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- Blaine, a short blonde haired gal, had me sign document stating there was no body damage to the vehicle I was renting. However, I soon discovered a huge scratch on passenger door that I did not notice while it was under their shadow laden enclosure. To avoid having to pay for the damage, I had to make a special trip back to Enterprise.

I normally look over the vehicle thoroughly, but it was somewhat dark under the enclosure and the passenger side was a bit obscured by shadow. I also made the mistake of sitting inside the car with the employee, at her request, before I had a chance to look it over fully.

The mechanical condition of the car was not ideal, either. Its brakes were unusually soft (probably needed replacing) and there was no windshield wiper fluid.

Upon returning the vehicle, I spoke to Damian, a management trainee. He was sincerely apologetic, and offered a free upgrade in my next rental, which I appreciated. I am taken aback, however, by the lack of quality control. Also, I think Enterprise rental should be aware that poor service on their end could cost Enterprise Car Sales business as well.

I may go back if I have a need to rent a particular make and model, as their selection is larger than other locations. If so, I hope the experience is better.

2
★★☆☆☆

- Blaine, a short blonde haired gal, had me sign document stating there was no body damage to the vehicle I was renting. However, I soon discovered a huge scratch on passenger door that I did not notice while it was under their shadow laden enclosure. To avoid having to pay for the damage, I had to make a special trip back to Enterprise.

I normally look over the vehicle thoroughly, but it was somewhat dark under the enclosure and the passenger side was a bit obscured by shadow. I also made the mistake of sitting inside the car with the employee, at her request, before I had a chance to look it over fully.

The mechanical condition of the car was not ideal, either. Its brakes were unusually soft (probably needed replacing) and there was no windshield wiper fluid.

Upon returning the vehicle, I spoke to Damian, a management trainee. He was sincerely apologetic, and offered a free upgrade in my next rental, which I appreciated. I am taken aback, however, by the lack of quality control. Also, I think Enterprise rental should be aware that poor service on their end could cost Enterprise Car Sales business as well.

I may go back if I have a need to rent a particular make and model, as their selection is larger than other locations. If so, I hope the experience is better.

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.

A family friend came visit us over the spring break. so we were looking to rent a van that big enough to transport eight people. Enterprise does have more car selectionf for us to chose from. The price was a bit much for the car though. And the thing is that we can only rent the car for two days with that price, and they charge a $65 fees for late return per day. That's a bit uh... bitchy! Also, we have to use the kind of fuel they select for the car, otherwise they'll know and charge us a maintanence fee. That's TOO MUCH!

PROS:
CONS: Not friendly to custumer, too much restriction and rules

3
★★★☆☆

A family friend came visit us over the spring break. so we were looking to rent a van that big enough to transport eight people. Enterprise does have more car selectionf for us to chose from. The price was a bit much for the car though. And the thing is that we can only rent the car for two days with that price, and they charge a $65 fees for late return per day. That's a bit uh... bitchy! Also, we have to use the kind of fuel they select for the car, otherwise they'll know and charge us a maintanence fee. That's TOO MUCH!

PROS:
CONS: Not friendly to custumer, too much restriction and rules

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North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

 

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