Diablo Flooring,Inc

★★★★★
M-F 8am-5pm Sat - 9am -12pm Sun - by appt
  • 5600-D Sunol Blvd

    Pleasanton, CA 94566

    Map & Directions
  • 925-426-7847

About Diablo Flooring,Inc

Categories
  • Carpet & Upholstery Cleaners
  • Floor Coverings
Details
  • Carpet Repair
  • Carpeting

Home & Garden

Home & Garden
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5.0 10
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I had heard that Diablo Flooring was relatively new to Walnut Creek, or under new management. I visited their new location on Mt. Diablo just west of California Blvd. next to Quality Tune Up. Brian was very helpful in finalizing our carpet decision, and also quoted a very competitive price -- beating my "wholesale" source in SOMA but also quoting very reasonable install and padding for an out-the-door final price that was hard to beat.

The carpet was ordered immediately, and arrived from Georgia within a bit over a week.

Jeff (who coordinated delivery and installation) was also spot on with communication, including phone and very prompt emails, and handled our scheduling with great professionalism and accommodated our morning install request. No time was lost!

Installers Hector & Joaquin did a fine job, start to finish today. They were prompt, courteous, responsive, and caring. They took the time to look at the seeming alternatives (long vs. short runs), and discussed the pattern of the carpet very carefully, and then did a very fine prep and installation job. I could not see a single baseboard mark and the seams are just about invisible (and also cleverly hidden under the sofa!

I'm definitely looking forward to doing more business with Diablo in the future. Thank you for good prices, and great service as well. These have been a tough few years for retail businesses. Brian, Jeff, et al., are trying very hard to do more than survive. They are prospering by working hard, staying focused and being competitive. It shows.

5
★★★★★

I had heard that Diablo Flooring was relatively new to Walnut Creek, or under new management. I visited their new location on Mt. Diablo just west of California Blvd. next to Quality Tune Up. Brian was very helpful in finalizing our carpet decision, and also quoted a very competitive price -- beating my "wholesale" source in SOMA but also quoting very reasonable install and padding for an out-the-door final price that was hard to beat.

The carpet was ordered immediately, and arrived from Georgia within a bit over a week.

Jeff (who coordinated delivery and installation) was also spot on with communication, including phone and very prompt emails, and handled our scheduling with great professionalism and accommodated our morning install request. No time was lost!

Installers Hector & Joaquin did a fine job, start to finish today. They were prompt, courteous, responsive, and caring. They took the time to look at the seeming alternatives (long vs. short runs), and discussed the pattern of the carpet very carefully, and then did a very fine prep and installation job. I could not see a single baseboard mark and the seams are just about invisible (and also cleverly hidden under the sofa!

I'm definitely looking forward to doing more business with Diablo in the future. Thank you for good prices, and great service as well. These have been a tough few years for retail businesses. Brian, Jeff, et al., are trying very hard to do more than survive. They are prospering by working hard, staying focused and being competitive. It shows.

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I finally decided on Diablo Flooring. Im so glad I did. Beginning with my initial encounter with the owner until the job was complete, I felt like I was well treated. The owner spent a great deal of time educating me about the different woods and manufacturers that would be appropriate for my home. His professionalism, competence and attention to detail surpassed my expectations. The installers are highly skilled, clean and willing to go the extra mile to make everything perfect. Each person I encountered at this company was oriented towards providing quality service. I highly recommend Diablo Flooring. The 1,500 square feet of engineered hardwood flooring that they installed in my home is magnificent. It is beautiful and, equally as important, it is beautifully installed at a fair price.

5
★★★★★

I finally decided on Diablo Flooring. Im so glad I did. Beginning with my initial encounter with the owner until the job was complete, I felt like I was well treated. The owner spent a great deal of time educating me about the different woods and manufacturers that would be appropriate for my home. His professionalism, competence and attention to detail surpassed my expectations. The installers are highly skilled, clean and willing to go the extra mile to make everything perfect. Each person I encountered at this company was oriented towards providing quality service. I highly recommend Diablo Flooring. The 1,500 square feet of engineered hardwood flooring that they installed in my home is magnificent. It is beautiful and, equally as important, it is beautifully installed at a fair price.

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Diablo Flooring did a wonderful job and gave us the best price too! Brian the owner was very professional, courteous and the communication throughout the process was great. He took the time to stop by our house and discuss various options and pricing. The work was very high quality and clean! Rick and Eric that worked on our floors ensured that our place remained clean during the installation. I plan on using Diablo Flooring again for other flooring projects and highly recommend this company.

5
★★★★★

Diablo Flooring did a wonderful job and gave us the best price too! Brian the owner was very professional, courteous and the communication throughout the process was great. He took the time to stop by our house and discuss various options and pricing. The work was very high quality and clean! Rick and Eric that worked on our floors ensured that our place remained clean during the installation. I plan on using Diablo Flooring again for other flooring projects and highly recommend this company.

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After reading all of the reviews,we called Diablo Flooring contacted Brian on Sunday, met with him on Monday and they were ready to go on Tuesday. The floors were done later that week. His team was on-time, easy to reach by phone, and responsive. And the floors have gone from shabby to chic in less than 72 hours. Honest man, good business, glad to have worked with him.We only had to make one phone call and that was to Diablo flooring.

5
★★★★★

After reading all of the reviews,we called Diablo Flooring contacted Brian on Sunday, met with him on Monday and they were ready to go on Tuesday. The floors were done later that week. His team was on-time, easy to reach by phone, and responsive. And the floors have gone from shabby to chic in less than 72 hours. Honest man, good business, glad to have worked with him.We only had to make one phone call and that was to Diablo flooring.

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Wow, I am truly impressed with these guys, they gave me the best price and best quality service! I took a chance and used them because of the reviews I saw here. Thanks so much ! I love the new carpet.

5
★★★★★

Wow, I am truly impressed with these guys, they gave me the best price and best quality service! I took a chance and used them because of the reviews I saw here. Thanks so much ! I love the new carpet.

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What a great place! Very nice showroom. Great parking area. Very pleasant atmosphere and wonderful people working there. I will be back in the future.
Jack F.

5
★★★★★

What a great place! Very nice showroom. Great parking area. Very pleasant atmosphere and wonderful people working there. I will be back in the future.
Jack F.

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1 out of 2 people found this review helpful.

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10 reasons to choose Diablo Flooring,Inc for your next flooring project

1. Family owned and operated flooring business
2. 2 year guarantee on workmanship
3 .Very courteous and knowledgeable sales staff
4 .Exact pricing, no rough estimates
5 .Fully insured and certified
6 .No commissions and overhead is reduced to a minimum
7 .Highly trained and experienced technician"s
8. Dependable service
9. We use the best quality products available on the market today
10 .We guarantee your complete satisfaction!!!

Please view our (NEW) Tv Commercial

http://www.youtube.com/watch?v=0QY8dBADVIQ

Brian Deoliveira / Owner
Diablo Flooring, Inc (925)426-RUGS

5
★★★★★

10 reasons to choose Diablo Flooring,Inc for your next flooring project

1. Family owned and operated flooring business
2. 2 year guarantee on workmanship
3 .Very courteous and knowledgeable sales staff
4 .Exact pricing, no rough estimates
5 .Fully insured and certified
6 .No commissions and overhead is reduced to a minimum
7 .Highly trained and experienced technician"s
8. Dependable service
9. We use the best quality products available on the market today
10 .We guarantee your complete satisfaction!!!

Please view our (NEW) Tv Commercial

http://www.youtube.com/watch?v=0QY8dBADVIQ

Brian Deoliveira / Owner
Diablo Flooring, Inc (925)426-RUGS

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2 out of 3 people found this review helpful.

.

I called Diablo Flooring because I did my research online (great reviews) and I wanted to give them a try. I called and spoke with Brian and told him what I was looking for. He was at my home the next day with a great amount of selection and spoke to me about the different samples. I guess you could call it Carpet 101 class. He took his time and told me he'd get back to me within a day. Well, I received the estimate within 24 hours and liked the price he gave me. We booked the installation date and he called to confirm the appt. The installers came and did an amazing job. Brian took the time to stop by my home and see the completed job. He was so friendly and courteous. I highly recommend this place.

5
★★★★★

I called Diablo Flooring because I did my research online (great reviews) and I wanted to give them a try. I called and spoke with Brian and told him what I was looking for. He was at my home the next day with a great amount of selection and spoke to me about the different samples. I guess you could call it Carpet 101 class. He took his time and told me he'd get back to me within a day. Well, I received the estimate within 24 hours and liked the price he gave me. We booked the installation date and he called to confirm the appt. The installers came and did an amazing job. Brian took the time to stop by my home and see the completed job. He was so friendly and courteous. I highly recommend this place.

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3 out of 4 people found this review helpful.

.

What a wonderful job. I have used Camozzi Carpet for many, many years due to the wonderful personal and professional service they have given to me. I was saddened to hear they were out of business but excited to hear the son of the owner was going to continue on his own, and what a wonderful job he has done. He has continued on with the professionalism and family-owned feel that I have come to expect, enjoy and rely upon. What a great job, as always. Good luck with Diablo Flooring, you are off to a GREAT start. Thank you!

5
★★★★★

What a wonderful job. I have used Camozzi Carpet for many, many years due to the wonderful personal and professional service they have given to me. I was saddened to hear they were out of business but excited to hear the son of the owner was going to continue on his own, and what a wonderful job he has done. He has continued on with the professionalism and family-owned feel that I have come to expect, enjoy and rely upon. What a great job, as always. Good luck with Diablo Flooring, you are off to a GREAT start. Thank you!

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1 out of 4 people found this review helpful.

.

They did a great job on my floors. Very clean, professional, good communication and did everything so that I will be satisfied with the job. I highly recommend using this company, you will not regret it. Thank you for a job well done.

5
★★★★★

They did a great job on my floors. Very clean, professional, good communication and did everything so that I will be satisfied with the job. I highly recommend using this company, you will not regret it. Thank you for a job well done.

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3 out of 6 people found this review helpful.

Message from Diablo Flooring,Inc

My goal is to be the premier residential and commercial floor covering company top retailer in my market area. In order to achieve that goal I must remain focused on the things that I can control and work within those things to give my company the best chance to achieve.



Items I can control include who I partner with when deciding what products I want to offer to my customers.Another item I can control is how I react when things don't go exactly as planned. I have always said that's what separates great companies from average companies are their people.The ability to access a situation and figure out the best course of action is critical. Things happen in business and it's how you deal with them that ultimately determines whether your customer will sing your praises or curse about you to every friend,neighbor and/or human being that will listen.



Control what you can. Depend on the people around you to do their job and if you have the right people I believe it will lead to success!







More about Diablo Flooring,Inc

Thank you for considering Diablo Flooring to be your flooring experts. With our experience in the business, I strongly believe that we offer the best products available and at the best price possible. I am proud of that; but, it's our people that make us the best in the Bay Area. Our estimators that come to your home to measure and show you samples, and to write an estimate for you, have years and years of experience. Our customer service staff and our installation team are the best in class. We are licensed, bonded and insured.

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