Primo's Tex-Mex Grille

★★☆☆☆
  • 4861 Bass Pro Dr

    Garland, TX 75043

    Map & Directions
  • 972-226-8100

About Primo's Tex-Mex Grille

Details
Hours
Tue-Sat: 11am-1am, Sun-Mon: 11am-10:30pm

Food

Food
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After reading these reviews I had to voice my opinion. This place has 3 bars in it. What do you think the focal point of this place is? Food or drink? Come on people the music is loud, the drinks are strong, and view is great. Leave the kids at home, and enjoy some adult time. The food is average, but they have a few home runs on the menu. Street tacos, taco campero, brisket tacos, and the fish tacos are all great. Ask the staff what they like....that's a sure fire way to find out what's good. All these 1 star complainers found themselves in a bar that happens to serve food.

5
★★★★★

After reading these reviews I had to voice my opinion. This place has 3 bars in it. What do you think the focal point of this place is? Food or drink? Come on people the music is loud, the drinks are strong, and view is great. Leave the kids at home, and enjoy some adult time. The food is average, but they have a few home runs on the menu. Street tacos, taco campero, brisket tacos, and the fish tacos are all great. Ask the staff what they like....that's a sure fire way to find out what's good. All these 1 star complainers found themselves in a bar that happens to serve food.

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I would not recommend Primo's! The customer service is horrible and the employees are rude! The food is not so spectacular that you could not go to any other Tex-Mex restaurant and get the same thing with much better service!

1
★☆☆☆☆

I would not recommend Primo's! The customer service is horrible and the employees are rude! The food is not so spectacular that you could not go to any other Tex-Mex restaurant and get the same thing with much better service!

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The four of us decided to have dinner on their patio at 6pm. Very early in our dinner an older man and a teenager began play fighting near our table. We asked the old man to move away from our table. It was then apparent that he was drunk. He returned to our table to heckle us on two subsequent occasions. The manager did nothing to deal with this drunk except talk to him and tell him to stay away from us which he did not. When we finally left the restuarant the drunk followed us in his car until he was so drunk he couldn't follow us anymore. REVIEW: Terrible Management more afraid of getting busted for overserving than protecting patrons.

1
★☆☆☆☆

The four of us decided to have dinner on their patio at 6pm. Very early in our dinner an older man and a teenager began play fighting near our table. We asked the old man to move away from our table. It was then apparent that he was drunk. He returned to our table to heckle us on two subsequent occasions. The manager did nothing to deal with this drunk except talk to him and tell him to stay away from us which he did not. When we finally left the restuarant the drunk followed us in his car until he was so drunk he couldn't follow us anymore. REVIEW: Terrible Management more afraid of getting busted for overserving than protecting patrons.

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Food bad. No character, no flavor.

Had Flan for dessert -- worst I've ever had. So bad I could not finish it.

"Service" non-existent.

terrible experience.

Never again!

1
★☆☆☆☆

Food bad. No character, no flavor.

Had Flan for dessert -- worst I've ever had. So bad I could not finish it.

"Service" non-existent.

terrible experience.

Never again!

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I donot know what some of these other People are talking about Bad Service???? I have never experienced this and you must have just been in a very bad mood that day. Primo's is a great family place and awesome atmosphere. The food prices I think are very reasonable and the service is always good. Maybe you should give it another try!!! :)

5
★★★★★

I donot know what some of these other People are talking about Bad Service???? I have never experienced this and you must have just been in a very bad mood that day. Primo's is a great family place and awesome atmosphere. The food prices I think are very reasonable and the service is always good. Maybe you should give it another try!!! :)

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My family and I have made our one and only trip to Primo's...our first & last! The interior of the restaurant is great with lots of windows for viewing the lake and it does have two separate bar areas, one in-door and the other adjacent to the outside deck/patio area but that is all it has going for it...the food is anything but authentic. If you enjoy eating warmed up Mission tortillas, no offense to Mission, then this is the place for you!

2
★★☆☆☆

My family and I have made our one and only trip to Primo's...our first & last! The interior of the restaurant is great with lots of windows for viewing the lake and it does have two separate bar areas, one in-door and the other adjacent to the outside deck/patio area but that is all it has going for it...the food is anything but authentic. If you enjoy eating warmed up Mission tortillas, no offense to Mission, then this is the place for you!

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If you're looking for a terrible time...this is the place to go. Not only was the food bland, the frozen margaritas weren't much better. The margaritas melted within minutes of getting them. As for the service....let's just say it was awful.

The managers are absolutely a joke. After having hot sauce splattered all over my shirt and in my eyes from one of the chips and hot sauce guys( who was the nicest person there) we practically had to beg them to comp 4 drinks. A grand total of 10 freaking dollars. Even though I was calm, they sent two managers and security guard to talk to me. It was embarrassing and a joke of customer service. The worst managers I have ever witnessed. I will not recommend this restaurant to anyone and will not return to the garland location. I will go across the lake to Gloria's where the margarita's are good, the food is amazing, the waiters are fun, and the music actually fits with the restaurant. Primo, go talk talk to Gloria before wasting good land opening up your next joke of a restaurant.

1
★☆☆☆☆

If you're looking for a terrible time...this is the place to go. Not only was the food bland, the frozen margaritas weren't much better. The margaritas melted within minutes of getting them. As for the service....let's just say it was awful.

The managers are absolutely a joke. After having hot sauce splattered all over my shirt and in my eyes from one of the chips and hot sauce guys( who was the nicest person there) we practically had to beg them to comp 4 drinks. A grand total of 10 freaking dollars. Even though I was calm, they sent two managers and security guard to talk to me. It was embarrassing and a joke of customer service. The worst managers I have ever witnessed. I will not recommend this restaurant to anyone and will not return to the garland location. I will go across the lake to Gloria's where the margarita's are good, the food is amazing, the waiters are fun, and the music actually fits with the restaurant. Primo, go talk talk to Gloria before wasting good land opening up your next joke of a restaurant.

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We got there and had a party of 10.... We sat in the bar for 2hours waiting on a table. And the service sucked.. The only thing that was good were the drinks. By the time we got seated everyone wanted to go somewhere else. And then they debited my account twice... Which when i called the manager couldnt help me. So now my bank is having to take care of. Extremely crappy service!!!

1
★☆☆☆☆

We got there and had a party of 10.... We sat in the bar for 2hours waiting on a table. And the service sucked.. The only thing that was good were the drinks. By the time we got seated everyone wanted to go somewhere else. And then they debited my account twice... Which when i called the manager couldnt help me. So now my bank is having to take care of. Extremely crappy service!!!

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Went to Primos on the lake and Loved it! The service was right on and the margaritas were wonderful! Oh, and the view!!! The view was gorgeous! I say its a must visit!

5
★★★★★

Went to Primos on the lake and Loved it! The service was right on and the margaritas were wonderful! Oh, and the view!!! The view was gorgeous! I say its a must visit!

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This restaurant has a great atmosphere and offers exceptional fajitas that taste great. Very nice place to relax and enjoy the great sights, sounds and smells

4
★★★★☆

This restaurant has a great atmosphere and offers exceptional fajitas that taste great. Very nice place to relax and enjoy the great sights, sounds and smells

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OK..Ok... well where do I start? We arrived on a Thursday around 5 PM, Was not busy at all, GREAT scenery and nice surroundings!! Well that was about it that was nice!!

The food was overpriced for what you got, the margararitas were messed up the first time around HOW DO YOU GET BUTTER SCHNAPS MIXED INTO A MARGARITA?? PLEASE tell me!! Anyways, second drinks around were still nasty!! tasted somewhere betweeen a margarita and sweet and sour!!

The waitresses were all young girls, who would rather chat about boyfriends then work for their tip.

WOULD NOT RECOMMEND

Please, if you want GREAT mexican food try Glorias --- Great food, excellent prices!!

Thanks

1
★☆☆☆☆

OK..Ok... well where do I start? We arrived on a Thursday around 5 PM, Was not busy at all, GREAT scenery and nice surroundings!! Well that was about it that was nice!!

The food was overpriced for what you got, the margararitas were messed up the first time around HOW DO YOU GET BUTTER SCHNAPS MIXED INTO A MARGARITA?? PLEASE tell me!! Anyways, second drinks around were still nasty!! tasted somewhere betweeen a margarita and sweet and sour!!

The waitresses were all young girls, who would rather chat about boyfriends then work for their tip.

WOULD NOT RECOMMEND

Please, if you want GREAT mexican food try Glorias --- Great food, excellent prices!!

Thanks

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Editorial from

Dine on deep-fried tacos, sizzling fajitas and other Tex-Mex dishes with a lakefront view at Primo's Tex-Mex Grille in Garland.

 

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