The Mum Shop

★★★★☆
  • 221 W Parker Road #400

    Plano, TX 75023

    Map & Directions
  • 972-423-6867

About The Mum Shop

Categories
  • Home Furnishings
  • Home Decor
Details
  • Artificial Flowers & Plants

Home & Garden

Home & Garden
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My son and I went into The Mum Stop at 301 W Parker Road in Plano today. It is a very big store and it looks like they make nice mums. However, I was so shocked at the rudenss of the employees. We had not ordered a mum before and wanted some guideance. We were directed by a lady at the front desk to fill out a generic form. We asked her for guidance on design and she told us to walk around and look at the samples and fill out the form. We had no idea how to translate something we saw on a sample into a checkbox on a long form.
My son asked again for someone to help us. The woman at the desk acted like we were the only people that ever wanted help in designing a mum. She finally told us to follow her into the back and she told someone that there was a desperate boy out there that wanted help with a mum. That lady said she was too busy and to find someone else.
My son told them that we were going to leave because we couldn't get any help - she responded "ok".
I am still just amazed at how mean these people were.

1
★☆☆☆☆

My son and I went into The Mum Stop at 301 W Parker Road in Plano today. It is a very big store and it looks like they make nice mums. However, I was so shocked at the rudenss of the employees. We had not ordered a mum before and wanted some guideance. We were directed by a lady at the front desk to fill out a generic form. We asked her for guidance on design and she told us to walk around and look at the samples and fill out the form. We had no idea how to translate something we saw on a sample into a checkbox on a long form.
My son asked again for someone to help us. The woman at the desk acted like we were the only people that ever wanted help in designing a mum. She finally told us to follow her into the back and she told someone that there was a desperate boy out there that wanted help with a mum. That lady said she was too busy and to find someone else.
My son told them that we were going to leave because we couldn't get any help - she responded "ok".
I am still just amazed at how mean these people were.

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Business Response:

We are very sorry to hear he felt like he was not given the assistance he needed immediately. On Tuesday, we were very busy trying to finish up two schools that were picking up their completed mums on Wednesday morning. Sometimes we are not able to give everyone one on one aid in filling out the form without waiting their turn. The afternoons and weekends are busier than weekday mornings. We train our staff well and strive to give all of our customers a positive homecoming experience.
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Wonderful workers to help you as you decide what items to add to make your MUM or GARTER the best! Each item is customized to your specifications. They even ship out of state to those who appreciate their quality and will accept no other.

The location sometimes changes year to year, but the website and phone number remain the same.

5
★★★★★

Wonderful workers to help you as you decide what items to add to make your MUM or GARTER the best! Each item is customized to your specifications. They even ship out of state to those who appreciate their quality and will accept no other.

The location sometimes changes year to year, but the website and phone number remain the same.

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.

This store is the best! I don't know of anything else even close! They have everything you could need to make your own mum or order from them. They have all the school colors in the area and are very helpful in assisting you. A lot of other stores have a few supplies, but they are usually overpriced and not very attractive. The Mum Shop makes all of their braids, basics, and specialty items themselves, so your mum looks better than others! Last year, my daughters date ordered her mum somewhere else and she was so disappointed. This year, we made sure her date knew exactly where to go!! You won't be disappointed!

5
★★★★★

This store is the best! I don't know of anything else even close! They have everything you could need to make your own mum or order from them. They have all the school colors in the area and are very helpful in assisting you. A lot of other stores have a few supplies, but they are usually overpriced and not very attractive. The Mum Shop makes all of their braids, basics, and specialty items themselves, so your mum looks better than others! Last year, my daughters date ordered her mum somewhere else and she was so disappointed. This year, we made sure her date knew exactly where to go!! You won't be disappointed!

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