Texas Roast Coffee

★★★★☆

About Texas Roast Coffee

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  • Employment Agencies

Personal Services

Personal Services
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I had printed a coupon for a buy one get one free coffee and took a friend to check this place out. Upon walking in I handed a young female employee the coupon and she asked another employee (mgt role, I assume) how to ring it up. The manager grumbled that it was probably expired, but the employee scanned the coupon and told her it was not. I asked for a coffee menu and she said they don't have one (odd for a place that specializes in coffees), but she kindly rattled off a list of coffees. I cou read more ld still hear the mgr grumbling something under her breath. We decided on a caramel latte and advised the sweet young girl behind the counter. At that point, here comes "no clue on how to run a business" mgr again asking to look at the coupon because she thought it must be a coupon for the nearby "pour your own" coffee, not any "specialized coffee". After feeling unwelcome with our coupon, we thanked the employees and proceeded to leave and walk across to the 7-11 for their .99 :any size" coffee and was greeted and thanked for our purchase. It's no secret that businesses promote these "buy one, get one free coupons" to simply get people in the door of their establishment and proceed to win over guest with good service and product. I praise the young lady for attempting to do her job while being hindered by a mgr that has no interest in the well fare of the business. I had dined at this building before it became Texas Roast and was shocked to see such a dull, dirty appearance. The prior restaurant had taken pride in the appearance. All in all, Texas Roast is a joke. Maybe they have good coffee, but the staff was not at all interested in gaining my business or making a good first impression. Not typical of your mom and pop places in Rockwall that I admire

1
★☆☆☆☆

I had printed a coupon for a buy one get one free coffee and took a friend to check this place out. Upon walking in I handed a young female employee the coupon and she asked another employee (mgt role, I assume) how to ring it up. The manager grumbled that it was probably expired, but the employee scanned the coupon and told her it was not. I asked for a coffee menu and she said they don't have one (odd for a place that specializes in coffees), but she kindly rattled off a list of coffees. I cou read more ld still hear the mgr grumbling something under her breath. We decided on a caramel latte and advised the sweet young girl behind the counter. At that point, here comes "no clue on how to run a business" mgr again asking to look at the coupon because she thought it must be a coupon for the nearby "pour your own" coffee, not any "specialized coffee". After feeling unwelcome with our coupon, we thanked the employees and proceeded to leave and walk across to the 7-11 for their .99 :any size" coffee and was greeted and thanked for our purchase. It's no secret that businesses promote these "buy one, get one free coupons" to simply get people in the door of their establishment and proceed to win over guest with good service and product. I praise the young lady for attempting to do her job while being hindered by a mgr that has no interest in the well fare of the business. I had dined at this building before it became Texas Roast and was shocked to see such a dull, dirty appearance. The prior restaurant had taken pride in the appearance. All in all, Texas Roast is a joke. Maybe they have good coffee, but the staff was not at all interested in gaining my business or making a good first impression. Not typical of your mom and pop places in Rockwall that I admire

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.

Good burgers. I have had the mushroom and swiss, as well as the 101. They have the best prices on the square for a great burger.

5
★★★★★

Good burgers. I have had the mushroom and swiss, as well as the 101. They have the best prices on the square for a great burger.

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1 out of 1 people found this review helpful.

.

Great little shop with nice atmosphere. Sure beats sitting in the crowded Starbucks. The aroma when you walk in the store is wonderful.

If you're looking for a quaint place to relax then I would highly recommend this coffee house.

4
★★★★☆

Great little shop with nice atmosphere. Sure beats sitting in the crowded Starbucks. The aroma when you walk in the store is wonderful.

If you're looking for a quaint place to relax then I would highly recommend this coffee house.

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1 out of 2 people found this review helpful.

.

This is a new addition to Rockwall, however, the coffee is unsurpassed. The owner roasts his own beans and the ambiance is very quaint & cozy. Highly recommend their coffee. I haven't found any better in the area.

Lisa Long

5
★★★★★

This is a new addition to Rockwall, however, the coffee is unsurpassed. The owner roasts his own beans and the ambiance is very quaint & cozy. Highly recommend their coffee. I haven't found any better in the area.

Lisa Long

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1 out of 1 people found this review helpful.

 

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