Alfred Angelo Bridal

★★★☆☆
  • 4280 Lavon Dr 236

    Garland, TX 75040

    Map & Directions
  • 214-227-5555

About Alfred Angelo Bridal

Hours
Sun 12pm-6pm, Mon-Fri 11am-8pm, Sat 10am-6pm

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I had the most amazing experience at Alfred Angelo Bridal in
Garland. The Bridal consultant listened to what I wanted and helped me find my dream dress. Everyone made me feel special from the store manager to each consultant working the day I was in. I did not feel rushed or presured. It was an awesome experience and I would highly recommend this store.

5
★★★★★

I had the most amazing experience at Alfred Angelo Bridal in
Garland. The Bridal consultant listened to what I wanted and helped me find my dream dress. Everyone made me feel special from the store manager to each consultant working the day I was in. I did not feel rushed or presured. It was an awesome experience and I would highly recommend this store.

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I agree with you! I got my bridesmaid dress from this same store. When I got my dress it was missing claps on both the top and bottom pieces to my dress. There were also a lot of frayed strings and the zipper was terribly sown in, then to

3
★★★★★

I agree with you! I got my bridesmaid dress from this same store. When I got my dress it was missing claps on both the top and bottom pieces to my dress. There were also a lot of frayed strings and the zipper was terribly sown in, then to

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I bought my wedding dress from this location and I loved the dress style. the dress cost me $1400. The sales people were awesome until i paid them my money. They measured me for my dress and my brides maids for their dresses. My brides maides tried on dresses in their sizes that fit, but when their dresses came in, their dresses were all too small. how is this possible. Also, my dress was came in 3 sizes too big. why do they measure you if the dresses don't fit. then they tride to charge me 650 to alter my dress which i took some place and got done for $75. These people are liars and they should not be in business.

1
★☆☆☆☆

I bought my wedding dress from this location and I loved the dress style. the dress cost me $1400. The sales people were awesome until i paid them my money. They measured me for my dress and my brides maids for their dresses. My brides maides tried on dresses in their sizes that fit, but when their dresses came in, their dresses were all too small. how is this possible. Also, my dress was came in 3 sizes too big. why do they measure you if the dresses don't fit. then they tride to charge me 650 to alter my dress which i took some place and got done for $75. These people are liars and they should not be in business.

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HORRIBLE EXPERIENCE. I do not recommend purchasing a gown from this company.which was from their top of the line brand ($2,000 and up dresses). It came in and was a complete disaster. It took the store a month to get me an answer on when I could expect a new dress to arrive....and that one was just as bad as the first.

The customer service is horrible. What an awful bridal experinece. I am only 50 days from my wedding and I have to go find an alterations person to fix the dress that this store had not one, but two chances to do.

You'll have a better buying experience shopping at David's Bridal. This Alfred Angelo store is the Walmart of bridal dress buying experiences!

1
★☆☆☆☆

HORRIBLE EXPERIENCE. I do not recommend purchasing a gown from this company.which was from their top of the line brand ($2,000 and up dresses). It came in and was a complete disaster. It took the store a month to get me an answer on when I could expect a new dress to arrive....and that one was just as bad as the first.

The customer service is horrible. What an awful bridal experinece. I am only 50 days from my wedding and I have to go find an alterations person to fix the dress that this store had not one, but two chances to do.

You'll have a better buying experience shopping at David's Bridal. This Alfred Angelo store is the Walmart of bridal dress buying experiences!

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1 out of 1 people found this review helpful.

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I purchased dresses at this Alfred Angelo location for my entire wedding party and myself (8 dresses). Not one of the dresses fit AT ALL. 2 of the dresses were so small they could not be zipped and the rest were so big that they fell off.

3
★★★★★

I purchased dresses at this Alfred Angelo location for my entire wedding party and myself (8 dresses). Not one of the dresses fit AT ALL. 2 of the dresses were so small they could not be zipped and the rest were so big that they fell off.

Pros: good selection

Cons: none of the dresses fit

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Well, I loved my dress, but one of the ladies was so mean I left crying my eyes out because they had promised me they could do my alterations before the wedding and then when it came in they had no room. So I went over to the mesquite location who did my alterations for the reception and she made it so complicated that I was unable to even use it, so I paid 200 dollars for alterations that I could not use, but I just used one of the loops she made it to pin it to a button for the reception and that worked out...

3
★★★☆☆

Well, I loved my dress, but one of the ladies was so mean I left crying my eyes out because they had promised me they could do my alterations before the wedding and then when it came in they had no room. So I went over to the mesquite location who did my alterations for the reception and she made it so complicated that I was unable to even use it, so I paid 200 dollars for alterations that I could not use, but I just used one of the loops she made it to pin it to a button for the reception and that worked out...

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I got my wedding dress, veil, head piece and flower girl dress here. I am VERY pleased with all purchased. Fortunately they were running a great deal when I purchased all my items. So the prices were extremely reasonable considering everything "wedding" seems to be expensive!! The staff were all very helpful.

The only problem I had with them directly was getting my head piece on time. I ordered the piece over 1 month from when I would need it for the portrait. After waiting about 6 weeks, they told me it would be in about 1 month prior to my wedding, that's 2.5 months after ordering it. Eventually it worked out after getting really upset.

The second complaint I have doesn't go directly to them, but to the tailor they use. First of all, my dress was altered perfectly so no complaint there. However, after taking my dress home I noticed a 5 inch long pen mark going down the side of my dress. Because it had left their store there's NOTHING they could do about it. Also, I had to get my slip altered because it was too long. When I came back in for the second alteration... my slip didn't come with my dress. They had "misplaced" my slip. I had to wait several weeks to get it.

Thankfully everything has worked out. I found a cleaners that got the ink mark out. I got my head piece on time. They found my slip. But Oh My Gosh it was stressful!!!

3
★★★☆☆

I got my wedding dress, veil, head piece and flower girl dress here. I am VERY pleased with all purchased. Fortunately they were running a great deal when I purchased all my items. So the prices were extremely reasonable considering everything "wedding" seems to be expensive!! The staff were all very helpful.

The only problem I had with them directly was getting my head piece on time. I ordered the piece over 1 month from when I would need it for the portrait. After waiting about 6 weeks, they told me it would be in about 1 month prior to my wedding, that's 2.5 months after ordering it. Eventually it worked out after getting really upset.

The second complaint I have doesn't go directly to them, but to the tailor they use. First of all, my dress was altered perfectly so no complaint there. However, after taking my dress home I noticed a 5 inch long pen mark going down the side of my dress. Because it had left their store there's NOTHING they could do about it. Also, I had to get my slip altered because it was too long. When I came back in for the second alteration... my slip didn't come with my dress. They had "misplaced" my slip. I had to wait several weeks to get it.

Thankfully everything has worked out. I found a cleaners that got the ink mark out. I got my head piece on time. They found my slip. But Oh My Gosh it was stressful!!!

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I purchased a bridesmaid's dress for a friend's upcoming wedding from this store. This store has the absolute worst customer service I've ever encountered from ANY retail store. We (2 other bridesmaids) had a 7:00pm appointment on a Thursday. There was only one other customer having alterations done when we arrived. We stood around for 15 minutes waiting for a salesperson before we finally decided to just find dresses ourselves and try them on. We had to hunt down a lady to get her to unlock a dressing room. We were all 3 put in the same dressing room....when there were at least 10 other rooms available. After finding the dress that we were to purchase and trying it on, we had to, again, find someone to take our order. We had to pay an additional $75 to have the dresses rush shipped in time for alterations to be done before the wedding. We were told that if we ordered the dresses that night, they would be in in 4 weeks. When the 4 week time frame was up, we called in to the store to check on the status of our order. We were then told that they never guaranteed a date that the dress would be in and were basically called liars. We are still trying to get resolution on this. We called back today to see if the dresses are in and we were told that the dresses won't ship until 8 days before the wedding and it could take up to 10 days to receive them once they were shipped....that's 3 days AFTER the wedding. Every time we've called in, we've been treated very rudely. Beware of anything that they promise! And be prepared to hear a different story from each salesperson you talk to.

1
★☆☆☆☆

I purchased a bridesmaid's dress for a friend's upcoming wedding from this store. This store has the absolute worst customer service I've ever encountered from ANY retail store. We (2 other bridesmaids) had a 7:00pm appointment on a Thursday. There was only one other customer having alterations done when we arrived. We stood around for 15 minutes waiting for a salesperson before we finally decided to just find dresses ourselves and try them on. We had to hunt down a lady to get her to unlock a dressing room. We were all 3 put in the same dressing room....when there were at least 10 other rooms available. After finding the dress that we were to purchase and trying it on, we had to, again, find someone to take our order. We had to pay an additional $75 to have the dresses rush shipped in time for alterations to be done before the wedding. We were told that if we ordered the dresses that night, they would be in in 4 weeks. When the 4 week time frame was up, we called in to the store to check on the status of our order. We were then told that they never guaranteed a date that the dress would be in and were basically called liars. We are still trying to get resolution on this. We called back today to see if the dresses are in and we were told that the dresses won't ship until 8 days before the wedding and it could take up to 10 days to receive them once they were shipped....that's 3 days AFTER the wedding. Every time we've called in, we've been treated very rudely. Beware of anything that they promise! And be prepared to hear a different story from each salesperson you talk to.

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Good location, easy to get to. Located in Firewheel Mall. Good service, good alterations, good selection of different types of tuxedos and easy rental terms.

4
★★★★☆

Good location, easy to get to. Located in Firewheel Mall. Good service, good alterations, good selection of different types of tuxedos and easy rental terms.

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0 out of 1 people found this review helpful.

 

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