Hendrickdodge

★★★☆☆
  • 81 MacKenan Drive

    Cary, NC 27511

    Map & Directions
  • 800-922-4059

About Hendrickdodge

Categories
  • Auto Dealers

Automotive

Automotive
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If I were you, I would stay away from this Dodge Service Dept. It was a total ripped off. I got my front brake pads and transmission fluid replaced at this shop. I wanted to use coupon(s) that I got from them, but they said that the parts/services that the coupon offered, were not as good as the regular services that they offered. Value line brake pads, not total transmission fluid replacement, etc. So, I opted out for their regular services, instead of using the coupon. But after I paid and got the receipt, the brake pads that they used, were in fact the same 'Value Line' brake pads that were supposedly used if I were to use the coupon. I complained to the service manager and to Chrysler customer service and got no responses. Now I am not so sure if I want to buy another Chrysler car anymore. My first bad experience of buying Chrysler brand and possibly the last.

1
★☆☆☆☆

If I were you, I would stay away from this Dodge Service Dept. It was a total ripped off. I got my front brake pads and transmission fluid replaced at this shop. I wanted to use coupon(s) that I got from them, but they said that the parts/services that the coupon offered, were not as good as the regular services that they offered. Value line brake pads, not total transmission fluid replacement, etc. So, I opted out for their regular services, instead of using the coupon. But after I paid and got the receipt, the brake pads that they used, were in fact the same 'Value Line' brake pads that were supposedly used if I were to use the coupon. I complained to the service manager and to Chrysler customer service and got no responses. Now I am not so sure if I want to buy another Chrysler car anymore. My first bad experience of buying Chrysler brand and possibly the last.

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I bought a truck from this place and failed to realize when I bought it that they had charged me for a warranty $1200 that should have just transferred over. I really liked the truck but should have given it back when I realized what they did. They've lost my business by being dishonest. The salesperson was nice but the finance guy is acrook.

2
★★☆☆☆

I bought a truck from this place and failed to realize when I bought it that they had charged me for a warranty $1200 that should have just transferred over. I really liked the truck but should have given it back when I realized what they did. They've lost my business by being dishonest. The salesperson was nice but the finance guy is acrook.

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I always used to feel that buyers of pre-owned vehicles receive some sort of step-motherly treatment at online dealerships. Because all their best treatment and offers seem reserved for buyers of new cars, as if we were not buyers at all!
However, after visiting your wonderful dealership, my thoughts of buying used cars has changed altogether. Your dealership website announced a one-year Maintenance Special! What caught my attention was the fact that it was only for used cars! The oil and filter change included in it was a bonus. Till date, this has been the only dealership that dispelled my reservation about the treatment meted out to buyers of used cars.

5
★★★★★

I always used to feel that buyers of pre-owned vehicles receive some sort of step-motherly treatment at online dealerships. Because all their best treatment and offers seem reserved for buyers of new cars, as if we were not buyers at all!
However, after visiting your wonderful dealership, my thoughts of buying used cars has changed altogether. Your dealership website announced a one-year Maintenance Special! What caught my attention was the fact that it was only for used cars! The oil and filter change included in it was a bonus. Till date, this has been the only dealership that dispelled my reservation about the treatment meted out to buyers of used cars.

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There could be no dealer like the one who can conjure up that little extra for the benefit of its customers. I have visited a pretty long line of online car dealerships but this one stayed in my mind because it offered a lifetime powertrain warranty. Now, who would not want to have one??s vehicle run all its life without a worry in the world? The vehicle I own is covered under this scheme, so I can drive on any terrain at any time, without having to bother about the most important element ??the powertrain!

5
★★★★★

There could be no dealer like the one who can conjure up that little extra for the benefit of its customers. I have visited a pretty long line of online car dealerships but this one stayed in my mind because it offered a lifetime powertrain warranty. Now, who would not want to have one??s vehicle run all its life without a worry in the world? The vehicle I own is covered under this scheme, so I can drive on any terrain at any time, without having to bother about the most important element ??the powertrain!

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