Kerr Construction Services

★☆☆☆☆

About Kerr Construction Services

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Was told this has never happened, but once I found Roberts post, I knew I was being lied to. Currently in week 13 of a 4 week project to finish my basement with probably another 4 weeks from being finished. We only get about 1 day of work a week out of them, sometimes less. After framing there was 4 weeks of inactivity. Will promise you the world but deliver on nothing. As with Robert, blames subcontractors for everything. Will have an excuse for everything but nothing is his fault. I had a small vacuum stolen 2 months ago, still hasn't replaced it. 30 dollar item amongst thousand dollar items so think it was a mistake, but could care less to make it right. Broke a window and took 2 months to fix. Never answers phone, never gives updates. Still don't have drawings, and attention to minor details is appalling. Wish I could fire him but at this point he's got all the money. Will give you a 10% discount if you pay up front, but then you have no leverage to motivate them to continue on. No respect for the rest of the house. Came home in sub freezing weather to find all the doors and garage open with a bunch of guys lying in my driveway. Even though I've yelled at him and threatened with BBB action he ignores me. I cannot think of one redeeming aspect of this entire process.

1
★☆☆☆☆

Was told this has never happened, but once I found Roberts post, I knew I was being lied to. Currently in week 13 of a 4 week project to finish my basement with probably another 4 weeks from being finished. We only get about 1 day of work a week out of them, sometimes less. After framing there was 4 weeks of inactivity. Will promise you the world but deliver on nothing. As with Robert, blames subcontractors for everything. Will have an excuse for everything but nothing is his fault. I had a small vacuum stolen 2 months ago, still hasn't replaced it. 30 dollar item amongst thousand dollar items so think it was a mistake, but could care less to make it right. Broke a window and took 2 months to fix. Never answers phone, never gives updates. Still don't have drawings, and attention to minor details is appalling. Wish I could fire him but at this point he's got all the money. Will give you a 10% discount if you pay up front, but then you have no leverage to motivate them to continue on. No respect for the rest of the house. Came home in sub freezing weather to find all the doors and garage open with a bunch of guys lying in my driveway. Even though I've yelled at him and threatened with BBB action he ignores me. I cannot think of one redeeming aspect of this entire process.

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Difficult to contact via phone. When messages are left, they often times do not return calls. Still trying to have them complete a job or return funds on a project scheduled months ago - their initial response was to blame a Pella salesman that is no longer with the company.

With so many contractors available and many needing the work due to the housing crunch, I would stay away from this company.

1
★☆☆☆☆

Difficult to contact via phone. When messages are left, they often times do not return calls. Still trying to have them complete a job or return funds on a project scheduled months ago - their initial response was to blame a Pella salesman that is no longer with the company.

With so many contractors available and many needing the work due to the housing crunch, I would stay away from this company.

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1 out of 1 people found this review helpful.

 

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