A Plus Hardwood Floors

★★★☆☆

About A Plus Hardwood Floors

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The best company for floors. Better than sloppy home depot that even charged me for an estimate.
Reasonable pricing and great service.
My Brazilian cherry floors are amazing, thanks to Danielle and her crew.
Would definitely use them again
They are very popular in the Indian community I have heard. They have done 2 co workers of mine. That's how I got their number
I gave their number to my neighbors and they are very happy too.
5 star service!

5 stars service

5
★★★★★

The best company for floors. Better than sloppy home depot that even charged me for an estimate.
Reasonable pricing and great service.
My Brazilian cherry floors are amazing, thanks to Danielle and her crew.
Would definitely use them again
They are very popular in the Indian community I have heard. They have done 2 co workers of mine. That's how I got their number
I gave their number to my neighbors and they are very happy too.
5 star service!

5 stars service

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was very impressed by Fabricio when he came to do the estimate. He was helpful, and knowledgeable. However, the installation was scheduled 8am on a Saturday and nobody showed up. I called to inquire at 8:30am, and couldn't reach anyone. I called Fabricio's cell, and he said he would call the installers and find out where they were. Another hour went by and I called him back ?? it went to voicemail. Then around 9am I sent him a text and he called back, saying the installers had a repair, and would be there in an hour. If there was a schedule or job change, I wish I could have been called so I could adjust my schedule, as this was an office - and I made arrangements to be there on an "off" day. At 10am, still nobody was there and I tried the cell again. No answer, and no response to my 3 texts. Long story short, I had to have someone else complete the installation. Very disappointed in the lack of customer service.

1
★☆☆☆☆

was very impressed by Fabricio when he came to do the estimate. He was helpful, and knowledgeable. However, the installation was scheduled 8am on a Saturday and nobody showed up. I called to inquire at 8:30am, and couldn't reach anyone. I called Fabricio's cell, and he said he would call the installers and find out where they were. Another hour went by and I called him back ?? it went to voicemail. Then around 9am I sent him a text and he called back, saying the installers had a repair, and would be there in an hour. If there was a schedule or job change, I wish I could have been called so I could adjust my schedule, as this was an office - and I made arrangements to be there on an "off" day. At 10am, still nobody was there and I tried the cell again. No answer, and no response to my 3 texts. Long story short, I had to have someone else complete the installation. Very disappointed in the lack of customer service.

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We had our floors installed by A Plus Hardwood Floors - in July 2009. They were prompt, friendly and very knowledgeable. They offer the best prices for installing which included removing carpet and installing new moulding too! The installation was amazing and they definitely do know all about installing floors. Even after we finished, there were some minor problems which needed to be corrected. After some diligence in follow up via phone and email, they corrected all the issues at no cost to us. I do have to say that they are a small family owned business and they do not have a secretary or receptionist (they are passing the savings on to you!). But they do call you back. I have found that the best way to reach them is via email. We do love our floors very much! They did an excellent job - my neighbor used them too!

4
★★★★☆

We had our floors installed by A Plus Hardwood Floors - in July 2009. They were prompt, friendly and very knowledgeable. They offer the best prices for installing which included removing carpet and installing new moulding too! The installation was amazing and they definitely do know all about installing floors. Even after we finished, there were some minor problems which needed to be corrected. After some diligence in follow up via phone and email, they corrected all the issues at no cost to us. I do have to say that they are a small family owned business and they do not have a secretary or receptionist (they are passing the savings on to you!). But they do call you back. I have found that the best way to reach them is via email. We do love our floors very much! They did an excellent job - my neighbor used them too!

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I was due to have my floors repaired and refinished starting today (9/22/09) Workers were scheduled and confirmed to start at 8am-showed up at 1pm with no wood for repairs and no equipment! No communication-you get an answering machine. Very unprofessional! I was waiting in my house with 2 kids under 2 for more than 5 hours and had no answers!! Never use!

1
★☆☆☆☆

I was due to have my floors repaired and refinished starting today (9/22/09) Workers were scheduled and confirmed to start at 8am-showed up at 1pm with no wood for repairs and no equipment! No communication-you get an answering machine. Very unprofessional! I was waiting in my house with 2 kids under 2 for more than 5 hours and had no answers!! Never use!

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