Sports Basement

★★★★☆

About Sports Basement

Categories
  • Sporting Goods

Sports & Recreation

Sports & Recreation
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The bike shop sucks - do NOT take your bike there. You have been warned.

Shame I can't give zero stars. It is rare to find such utterly incompetent and indifferent 'service' staff outside of the developing world.

Took in my MTB. They trashed my forks. Took it back: "Oh, we can't do forks, don't know why we tried. We'll talk to the manufacturer and call you".

No call. I call them. "Er, we didn't talk to them yet, but we will today and we'll call you"

No call. I call them: "Er, we need them to send us a part. Definately be here Friday and your bike will be ready Wednesday. We'll call you".

No call - are you seeing the pattern yet? I call them: "Er, your bike isn't here. Oh, we found it. But we only got half the part. It might be here tomorrow and then we'll fix it and call you".

4 weeks they have had my bike now. And still no end in sight.

If you are looking for someone who understands at least the fundamentals of serving a customer and has a clue about bikes, you must go elsewhere because these clowns haven't a clue.

I don't care how cheap they are, in the long run, you will be better off down the street.

1
★☆☆☆☆

The bike shop sucks - do NOT take your bike there. You have been warned.

Shame I can't give zero stars. It is rare to find such utterly incompetent and indifferent 'service' staff outside of the developing world.

Took in my MTB. They trashed my forks. Took it back: "Oh, we can't do forks, don't know why we tried. We'll talk to the manufacturer and call you".

No call. I call them. "Er, we didn't talk to them yet, but we will today and we'll call you"

No call. I call them: "Er, we need them to send us a part. Definately be here Friday and your bike will be ready Wednesday. We'll call you".

No call - are you seeing the pattern yet? I call them: "Er, your bike isn't here. Oh, we found it. But we only got half the part. It might be here tomorrow and then we'll fix it and call you".

4 weeks they have had my bike now. And still no end in sight.

If you are looking for someone who understands at least the fundamentals of serving a customer and has a clue about bikes, you must go elsewhere because these clowns haven't a clue.

I don't care how cheap they are, in the long run, you will be better off down the street.

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Just what the East Bay needed! THis place is great. NEvermind the abandoned supermarket local, this place is packed with outdoor gear to suit anyone's interests! Best place to stock up on all your needs in one stop. In particular their triathlon section is wonderful and resonably priced.

4
★★★★☆

Just what the East Bay needed! THis place is great. NEvermind the abandoned supermarket local, this place is packed with outdoor gear to suit anyone's interests! Best place to stock up on all your needs in one stop. In particular their triathlon section is wonderful and resonably priced.

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A great store to find a good selection of sporting goods. Cycling Dept includes Bikes & gear.
Running And Tri has apperal & gear.
Team Sports have Baseball, Football, Basketball & other Sports
Camping & Hiking has all the camping gear you ever need.
There is also a comunity room.
Need some sports gear head to Sports Basement.

5
★★★★★

A great store to find a good selection of sporting goods. Cycling Dept includes Bikes & gear.
Running And Tri has apperal & gear.
Team Sports have Baseball, Football, Basketball & other Sports
Camping & Hiking has all the camping gear you ever need.
There is also a comunity room.
Need some sports gear head to Sports Basement.

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Great prices! This has been the greatest new sporting goods store. The staff is very helpful and knowledgeable. And did I say that the prices are great? Everything is marked down from normal retail store prices.

5
★★★★★

Great prices! This has been the greatest new sporting goods store. The staff is very helpful and knowledgeable. And did I say that the prices are great? Everything is marked down from normal retail store prices.

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