VIP Flooring

★☆☆☆☆

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They gave me a firm estimate of $3800 to refinish wood floors & promised that the job would be done in 4 days. They ended up taking 3 weeks (thus delaying our move into the home), charged $5300 (in fairness about $500 of that was an additional repair) and the job was so badly done that we will have to have it redone by someone who knows what they are doing... Dirt in the urethane, large areas with no urethane, shinny finish in one room, glossy in another. Absolutely horrible. Neighbors complained that the workmen blasted their stereo late at night, etc, etc. The job was done so badly that we tried to call & have them fix it, but they would not return our call. So we had to stop payment on the check to get them to come back. They refused to make any attempt to fix until we had paid the full amount, but the repairs were very nearly as bad as the original work. The "supervisor" NEVER came to check the work after we complained, was clearly incapable of biding jobs and frequently lied about when & how the job would be completed.

1
★☆☆☆☆

They gave me a firm estimate of $3800 to refinish wood floors & promised that the job would be done in 4 days. They ended up taking 3 weeks (thus delaying our move into the home), charged $5300 (in fairness about $500 of that was an additional repair) and the job was so badly done that we will have to have it redone by someone who knows what they are doing... Dirt in the urethane, large areas with no urethane, shinny finish in one room, glossy in another. Absolutely horrible. Neighbors complained that the workmen blasted their stereo late at night, etc, etc. The job was done so badly that we tried to call & have them fix it, but they would not return our call. So we had to stop payment on the check to get them to come back. They refused to make any attempt to fix until we had paid the full amount, but the repairs were very nearly as bad as the original work. The "supervisor" NEVER came to check the work after we complained, was clearly incapable of biding jobs and frequently lied about when & how the job would be completed.

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