Entebello-A Modern Apothecary & Spa

★★★★☆
Entebello treats both male and female clients to invigorating spa treatments that make the skin and body feel luxuriously pampered.
  • 324 East Paces Ferry Rd

    Atlanta, GA 30305

    Map & Directions
  • 404-477-2933

About Entebello-A Modern Apothecary & Spa

Hours
Monday 12-7p Tuesday, Wednesday, Friday and Saturday 10a-7p Thursday 10a-8p Sunday 12-5p
Special Offer
SERIES SAVINGS

Personal Services

Personal Services
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I'm a man and I'll admit my wife talked me into going to Entebello-A Modern Apothecary & Spa and we had a really enjoyable experience. The women there knew I felt uncomfortable and that the wife obviously made me go bu they made it very

3
★★★★★

I'm a man and I'll admit my wife talked me into going to Entebello-A Modern Apothecary & Spa and we had a really enjoyable experience. The women there knew I felt uncomfortable and that the wife obviously made me go bu they made it very

.

First, I must say that the lady at the front desk (dark brown hair past shoulders) was SO nice! I don't recall her name, but she did tell me. I believe she may be the owner or manager because she seemed to be the only one who was happy to be there. There was another employee doing a manicure at the station near the end by the wall who seemed very friendly and personable with her client. The other employees didn't smile and barely spoke. I was there for a pedicure, and I have no idea of the lady's name because she never introduced herself to me. She was kind of heavy set with a very short haircut, brown complexion. Another lady doing a manicure didn't smile and barely spoke to her client. And, one who was working in another room walked past looking very bored. I guess she was ready to go home.
My polish was done very well and is still holding up. But, my feet still look like they are in dire need of a pedicure. She barely did anything to smooth and exfoliate the skin. I've had much better work done at the cheaper spas near my home ($15 for a spa pedicure). I had to buff and smooth my own feet when I got home. But, she looked like she was bored the whole time she did my feet (not a word to me other than "put your feet up here" and other directions). The lady at the front desk made me feel very welcome. But, because of the other techs and the poor service I received, I think i'll just stick to the cheap nail places. I always leave satisfied with their work, and they always seem happy to be there.
*Reply to Rachelle-
I definitely understand why the employees would be hesitant to hold conversation. I actually prefer to be more quiet. But, that was not the issue. The issue was that she barely spoke and did not even smile. She did not even tell me her name. And, she seemed bored. Friendly service does not have to involve a full conversation. My disappointment is not due to a lack of conversation. It is due to a lack of friendliness. If it were not for the lady at the front desk, I would not have felt welcome at all. A simple smile and introduction would have been enough for me. And...i'm reading that a lack of friendliness is an issue with other reviewers as well.

1
★★☆☆☆

First, I must say that the lady at the front desk (dark brown hair past shoulders) was SO nice! I don't recall her name, but she did tell me. I believe she may be the owner or manager because she seemed to be the only one who was happy to be there. There was another employee doing a manicure at the station near the end by the wall who seemed very friendly and personable with her client. The other employees didn't smile and barely spoke. I was there for a pedicure, and I have no idea of the lady's name because she never introduced herself to me. She was kind of heavy set with a very short haircut, brown complexion. Another lady doing a manicure didn't smile and barely spoke to her client. And, one who was working in another room walked past looking very bored. I guess she was ready to go home.
My polish was done very well and is still holding up. But, my feet still look like they are in dire need of a pedicure. She barely did anything to smooth and exfoliate the skin. I've had much better work done at the cheaper spas near my home ($15 for a spa pedicure). I had to buff and smooth my own feet when I got home. But, she looked like she was bored the whole time she did my feet (not a word to me other than "put your feet up here" and other directions). The lady at the front desk made me feel very welcome. But, because of the other techs and the poor service I received, I think i'll just stick to the cheap nail places. I always leave satisfied with their work, and they always seem happy to be there.
*Reply to Rachelle-
I definitely understand why the employees would be hesitant to hold conversation. I actually prefer to be more quiet. But, that was not the issue. The issue was that she barely spoke and did not even smile. She did not even tell me her name. And, she seemed bored. Friendly service does not have to involve a full conversation. My disappointment is not due to a lack of conversation. It is due to a lack of friendliness. If it were not for the lady at the front desk, I would not have felt welcome at all. A simple smile and introduction would have been enough for me. And...i'm reading that a lack of friendliness is an issue with other reviewers as well.

.

I went to Entebello a few weeks ago because I'm looking for a spa to go to regularly. I had tried out another place, and liked the spa and staff itself, but wasn't thrilled with the results. I saw Entebello on halfoffdepot and decided to get a facial here, in hopes of finding my go-to spa. However, as soon as I told the people at the front desk after arrriving that I was using my coupon, they seemed to treat me a little differently. My aesthetician, who clearly knew that I had found them through halfoffdepot, was less than friendly. She seemed so annoyed every time I asked a questions, and it seemed like giving me a facial was an inconvenience to her. I tried to ask questions about the facial and engage her in conversation, but it was clear she did not want to talk. I am new to getting facials (I recently decided I need to take better care of my skin), and I want to know what is going on and what is happening when different products and machines are being used on my face. The only other times I've gotten a facial, the aestheticians were more than happy to answer my questions and offer more information on their own. Overall, I can say that the results of the facial were fine, but I do not appreciate being treated like a second-class customer. I don't know if it was because of the half-off depot coupon, because she thought I wouldn't tip well, etc., but I was very open to making this my regular spa, and now I will not be returning. The search continues

1
★★☆☆☆

I went to Entebello a few weeks ago because I'm looking for a spa to go to regularly. I had tried out another place, and liked the spa and staff itself, but wasn't thrilled with the results. I saw Entebello on halfoffdepot and decided to get a facial here, in hopes of finding my go-to spa. However, as soon as I told the people at the front desk after arrriving that I was using my coupon, they seemed to treat me a little differently. My aesthetician, who clearly knew that I had found them through halfoffdepot, was less than friendly. She seemed so annoyed every time I asked a questions, and it seemed like giving me a facial was an inconvenience to her. I tried to ask questions about the facial and engage her in conversation, but it was clear she did not want to talk. I am new to getting facials (I recently decided I need to take better care of my skin), and I want to know what is going on and what is happening when different products and machines are being used on my face. The only other times I've gotten a facial, the aestheticians were more than happy to answer my questions and offer more information on their own. Overall, I can say that the results of the facial were fine, but I do not appreciate being treated like a second-class customer. I don't know if it was because of the half-off depot coupon, because she thought I wouldn't tip well, etc., but I was very open to making this my regular spa, and now I will not be returning. The search continues

.

I have been going to Entebello regularly for pedicures for a few months now, going to several different pedicurists but finally deciding I like Bradley the best, and she is who I will be going to now. Last time I went to Entebello, I decided to try out some more of their services so I scheduled a Brazilian Bikini wax, and I also had my eyebrows and upper lip waxed. A girl named Kim did my waxing and I hereby crown her the waxing queen of Atlanta! My brazilian only took ten minutes, and it was practically painless. Also, she got every single hair. And my boyfriend said that my brows have never looked better! I LOVE THIS PLACE!

Feb 27, 2011: UPDATE
Okay, this is simply ridiculous! I called to make an appointment with Bradley and they told me she no longer works at Entebello. So I figured, okay, fine, I'll figure it out and find another nail girl. So I made another waxing appointment-but when I asked for Kim they told me she left as well!!! Entebello must be a horrible place to work with the turnover rate they have! They wouldn't even tell me where either of my girls went! And come on, I'm sure they know. Well that's it. I'm not going back. I'm pissed. Sorry Entebello, you lost what would have been a faithful customer. I don't go for the spa; I go for the people.

0
★☆☆☆☆

I have been going to Entebello regularly for pedicures for a few months now, going to several different pedicurists but finally deciding I like Bradley the best, and she is who I will be going to now. Last time I went to Entebello, I decided to try out some more of their services so I scheduled a Brazilian Bikini wax, and I also had my eyebrows and upper lip waxed. A girl named Kim did my waxing and I hereby crown her the waxing queen of Atlanta! My brazilian only took ten minutes, and it was practically painless. Also, she got every single hair. And my boyfriend said that my brows have never looked better! I LOVE THIS PLACE!

Feb 27, 2011: UPDATE
Okay, this is simply ridiculous! I called to make an appointment with Bradley and they told me she no longer works at Entebello. So I figured, okay, fine, I'll figure it out and find another nail girl. So I made another waxing appointment-but when I asked for Kim they told me she left as well!!! Entebello must be a horrible place to work with the turnover rate they have! They wouldn't even tell me where either of my girls went! And come on, I'm sure they know. Well that's it. I'm not going back. I'm pissed. Sorry Entebello, you lost what would have been a faithful customer. I don't go for the spa; I go for the people.

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I found this spa via Groupon. Before I knew about this cute little boutique spa I went to Spa Sydell and Natural Body. Entebello is such a different experience! The staff is so friendly they really take the time to talk to their clients and focus on detail. I live about 45 mins away and still make the trip to get pampered. Never again will I go to a big chain after experiencing the wonderful services I have had at Entebello.

2
★★★★★

I found this spa via Groupon. Before I knew about this cute little boutique spa I went to Spa Sydell and Natural Body. Entebello is such a different experience! The staff is so friendly they really take the time to talk to their clients and focus on detail. I live about 45 mins away and still make the trip to get pampered. Never again will I go to a big chain after experiencing the wonderful services I have had at Entebello.

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I have been to Entebello numerous times over the last three years, and truly have never had even an average experience. I've had massages, facials, and nail services done at Entebello, and have enjoyed each and every one! The staff is very professional and seem to be experienced and knowledgeable about the services they are providing. I also appreciate that they tell you about the products they are using on you, but do not pressuring you to buy them mid-facial!
Rachelle appreciates her clients and is known to send deals and discounts via email, which shows a commitment to customer service and keeps me coming back (who can pass up a deal?).

Oh, and the beds here are absolutely amazing - one my favorite parts of the whole experience!

2
★★★★★

I have been to Entebello numerous times over the last three years, and truly have never had even an average experience. I've had massages, facials, and nail services done at Entebello, and have enjoyed each and every one! The staff is very professional and seem to be experienced and knowledgeable about the services they are providing. I also appreciate that they tell you about the products they are using on you, but do not pressuring you to buy them mid-facial!
Rachelle appreciates her clients and is known to send deals and discounts via email, which shows a commitment to customer service and keeps me coming back (who can pass up a deal?).

Oh, and the beds here are absolutely amazing - one my favorite parts of the whole experience!

.

I absolutely love Entebello Spa. When I first moved to Atlanta 4 years ago, I didn't have any idea of where to go for spa treatments. I overheard some a women talking about the spa at an event I attended, so I decided to give it a try. BEST decision I have made. I started out coming for manicures and pedicures. I have since had massages, a facial and eyebrow waxing done. The live about an hour away from the spa, but don't mind taking the drive, because I love the service and atmosphere here. It's always clean, the service is excellent, never a wait for my appointments and never crowded. I would definitely recommend this spa to all my friends and family.

2
★★★★★

I absolutely love Entebello Spa. When I first moved to Atlanta 4 years ago, I didn't have any idea of where to go for spa treatments. I overheard some a women talking about the spa at an event I attended, so I decided to give it a try. BEST decision I have made. I started out coming for manicures and pedicures. I have since had massages, a facial and eyebrow waxing done. The live about an hour away from the spa, but don't mind taking the drive, because I love the service and atmosphere here. It's always clean, the service is excellent, never a wait for my appointments and never crowded. I would definitely recommend this spa to all my friends and family.

.

I absolutely love this cute little boutique spa located smack in the heart of Buckhead! I can't believe I didn't know about it before. I came in originally with a deal that Groupon ran. About six months later, I had a deal from Half Off Depot, and then just a month later they ran a deal through Scoutmob, which I also grabbed up! They have high-quality products I can't find anywhere else and friendly, knowledgeable staff. Each time I have visited, it has been clean, which is something I really pay attention to. I have had services with Danielle (gives an excellent mani/pedi and fun to talk to), Emiko (a truly, truly gifted massage therapist), and Kim (insanely good facial and wax, and so educated). I have been totally satisfied every time. I have found "my" spa. I'm a big fan of the deal websites, but I am happy to go to Entebello even*without* having a coupon!

2
★★★★★

I absolutely love this cute little boutique spa located smack in the heart of Buckhead! I can't believe I didn't know about it before. I came in originally with a deal that Groupon ran. About six months later, I had a deal from Half Off Depot, and then just a month later they ran a deal through Scoutmob, which I also grabbed up! They have high-quality products I can't find anywhere else and friendly, knowledgeable staff. Each time I have visited, it has been clean, which is something I really pay attention to. I have had services with Danielle (gives an excellent mani/pedi and fun to talk to), Emiko (a truly, truly gifted massage therapist), and Kim (insanely good facial and wax, and so educated). I have been totally satisfied every time. I have found "my" spa. I'm a big fan of the deal websites, but I am happy to go to Entebello even*without* having a coupon!

.

I started going for facials a few months ago, and couldn't possibly be more pleased with the results!

The facility is always clean and soothing. It definitely feels like a luxury experience, but the results are what keep me coming back. So far I've had a several appointments with Kim and I feel like I'm in very capable hands. She always takes the time to explain what she's doing, which product is being used, what ingredients are in it and why.... Not just nice smelling lotions that don't produce results. Together we've established a skin care routine that works for my difficult skin type, and I know she's not just trying to sell me a cream.

With my semi-monthly "tune-ups" and her recommendations, my skin has never looked better. As someone who, before a few months ago, had never had a facial, I can tell you that it's an essential part of looking your best. I highly recommend Kim to help you get your skin back on track and looking beautiful!

2
★★★★★

I started going for facials a few months ago, and couldn't possibly be more pleased with the results!

The facility is always clean and soothing. It definitely feels like a luxury experience, but the results are what keep me coming back. So far I've had a several appointments with Kim and I feel like I'm in very capable hands. She always takes the time to explain what she's doing, which product is being used, what ingredients are in it and why.... Not just nice smelling lotions that don't produce results. Together we've established a skin care routine that works for my difficult skin type, and I know she's not just trying to sell me a cream.

With my semi-monthly "tune-ups" and her recommendations, my skin has never looked better. As someone who, before a few months ago, had never had a facial, I can tell you that it's an essential part of looking your best. I highly recommend Kim to help you get your skin back on track and looking beautiful!

.

I don't usually take the time to write on these boards, but I had such a good experience, I couldn't resist.

My husband told me I deserved some "Me" Time, and agreed to watch our son for a couple of hours and sent me to Entebello Spa for a facial. One of his co-workers had a good experiene there, and he wanted me to have a great day. Wow. How fantastic. From the moment I walked in, everything was just what I needed to escape. Kim did my facial, and her hands were like magic. She gave me some great tips and my skin looks and feels amazing. I was only sad that it couldn't last longer!

2
★★★★★

I don't usually take the time to write on these boards, but I had such a good experience, I couldn't resist.

My husband told me I deserved some "Me" Time, and agreed to watch our son for a couple of hours and sent me to Entebello Spa for a facial. One of his co-workers had a good experiene there, and he wanted me to have a great day. Wow. How fantastic. From the moment I walked in, everything was just what I needed to escape. Kim did my facial, and her hands were like magic. She gave me some great tips and my skin looks and feels amazing. I was only sad that it couldn't last longer!

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I don't understand the negative comments about Entebello. The place is decorated beautifully, it smells delicious, and the people are very friendly! I agree with the previous review about Kim. She did my facial, and I am telling you, this girl has a gift, and a true passion for what she does...she even told me she has a blog about skincare! The facial she gave me was absolutely incredible. I was soo relaxed and my skin still looks totally amazing...I feel like a new woman!

2
★★★★★

I don't understand the negative comments about Entebello. The place is decorated beautifully, it smells delicious, and the people are very friendly! I agree with the previous review about Kim. She did my facial, and I am telling you, this girl has a gift, and a true passion for what she does...she even told me she has a blog about skincare! The facial she gave me was absolutely incredible. I was soo relaxed and my skin still looks totally amazing...I feel like a new woman!

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I agree with the other couple of reviews stating that the staff treat Groupon customers differently from their regular clients. They definitely do.
I got the 30-min facial, and the girl, Emiko who did my facial had me out of there in 20 min.
When I told the owner about it, she immediately defended her employee, and indirectly implied that my complaint was a lie.
Rude arrogant staff.
I would never return to this place. There are so many other spas with professional staff and better service who treat all of their customers equally.

0
★☆☆☆☆

I agree with the other couple of reviews stating that the staff treat Groupon customers differently from their regular clients. They definitely do.
I got the 30-min facial, and the girl, Emiko who did my facial had me out of there in 20 min.
When I told the owner about it, she immediately defended her employee, and indirectly implied that my complaint was a lie.
Rude arrogant staff.
I would never return to this place. There are so many other spas with professional staff and better service who treat all of their customers equally.

.

I had honestly never heard of Entebello Spa before, but I purchased a Groupon Coupon and decided to try it, the deal was so great. The parking is weird, like in the back of the building. When I walked in, it was upscale but not at all pretentious like some places in Buckhead, I was immediately greeted by two friendly people at the front desk and as soon as I was done filling out a form this girl came to greet me, told me her name was KIM and she had gorgeous skin and she gave me the best facial I have ever had, seriously! I felt like my face was the only thing that mattered to her during that hour and afterwards it looked so good!! She had very caring and confident hands, the massage part of the facial was amazing, and she answered all my questions about skincare. She recommended a Serum, I didn't feel pressured to buy anything from her, but she really was so knowledgeable and passionate so I did buy it and I am loving it!!! She also impressed me with the little things, like when I asked where the bathroom was she walked me there and turned the light on for me. What service! Kim is a true class act, I will be coming back to her and telling my friends too, also a few days later, I got a Thank You card in the mail from her, hand written, so nice!!

Before I left, I looked around the very nice store in front for awhile, and got a great present for my friend's baby shower too. The owner ROCHELLE was there and she was a very cute, petite lady and she was so nice. It is not often you meet the Owner of a spa! I can't wait to use the rest of my Groupon Coupon at Entebello Spa! Next time I am going to get my nails done in the pretty Nail salon they have!!

2
★★★★★

I had honestly never heard of Entebello Spa before, but I purchased a Groupon Coupon and decided to try it, the deal was so great. The parking is weird, like in the back of the building. When I walked in, it was upscale but not at all pretentious like some places in Buckhead, I was immediately greeted by two friendly people at the front desk and as soon as I was done filling out a form this girl came to greet me, told me her name was KIM and she had gorgeous skin and she gave me the best facial I have ever had, seriously! I felt like my face was the only thing that mattered to her during that hour and afterwards it looked so good!! She had very caring and confident hands, the massage part of the facial was amazing, and she answered all my questions about skincare. She recommended a Serum, I didn't feel pressured to buy anything from her, but she really was so knowledgeable and passionate so I did buy it and I am loving it!!! She also impressed me with the little things, like when I asked where the bathroom was she walked me there and turned the light on for me. What service! Kim is a true class act, I will be coming back to her and telling my friends too, also a few days later, I got a Thank You card in the mail from her, hand written, so nice!!

Before I left, I looked around the very nice store in front for awhile, and got a great present for my friend's baby shower too. The owner ROCHELLE was there and she was a very cute, petite lady and she was so nice. It is not often you meet the Owner of a spa! I can't wait to use the rest of my Groupon Coupon at Entebello Spa! Next time I am going to get my nails done in the pretty Nail salon they have!!

.

Knowledgeable technicians, deft in technique and imparting lots of valuable info on skin care, products. Great ambiance

2
★★★★★

Knowledgeable technicians, deft in technique and imparting lots of valuable info on skin care, products. Great ambiance

.

Entebello is amazing. I had the best manicure and pedicure, it was so luxurious. I also had an amazing facial. I had been petrified to have a facial and it was perfect. Entebello, has the most beautiful and unique products-cosmetics, skincare and gifts. LOVE IT

2
★★★★★

Entebello is amazing. I had the best manicure and pedicure, it was so luxurious. I also had an amazing facial. I had been petrified to have a facial and it was perfect. Entebello, has the most beautiful and unique products-cosmetics, skincare and gifts. LOVE IT

.

This "rub down" (I can't call it a massage since it didn't resemble anything close to a real massage) was the ABSOLUTE WORST EVER. I arrived exactly on time and was escorted to the room approximately 15 minutes later. It was a typical massage room- dim with music playing, except the fact that the covering for the face pillow was an old raggedy towel with holes in it. They should be embarrased. So the rub down with oil began... The only pressure she ever applied was under my shoulder blade (which felt like she was trying to rip it out with her fingers). Think it can't get worse than just a rub down... try a rub down only from the WAIST UP. She did not touch the lower half of my body. I have NEVER gotten a massage where they totally ignore one whole half of your body. Even if she thought those were 'focus areas' she could've asked me my preferences and they definitely are not to only have one half of my body 'rubbed down'. 15 minutes after she finished what was supposed to be a 30 MINUTE MASSAGE, I said to myself 'She can't be finished, it hasn't been 30 minutes'. She was. I looked at the time. I got a 15 minute rub down instead of a 30 minute massage. I left feeling more stressed about the fact that I got ripped off. I do agree with another reviewer that they must treat Groupon users unacceptably worse than non-Groupon customers... If that's the case then they shouldn't bother wasting people's time. It is still money spent. I WOULD NEVER COME BACK HERE.

0
★☆☆☆☆

This "rub down" (I can't call it a massage since it didn't resemble anything close to a real massage) was the ABSOLUTE WORST EVER. I arrived exactly on time and was escorted to the room approximately 15 minutes later. It was a typical massage room- dim with music playing, except the fact that the covering for the face pillow was an old raggedy towel with holes in it. They should be embarrased. So the rub down with oil began... The only pressure she ever applied was under my shoulder blade (which felt like she was trying to rip it out with her fingers). Think it can't get worse than just a rub down... try a rub down only from the WAIST UP. She did not touch the lower half of my body. I have NEVER gotten a massage where they totally ignore one whole half of your body. Even if she thought those were 'focus areas' she could've asked me my preferences and they definitely are not to only have one half of my body 'rubbed down'. 15 minutes after she finished what was supposed to be a 30 MINUTE MASSAGE, I said to myself 'She can't be finished, it hasn't been 30 minutes'. She was. I looked at the time. I got a 15 minute rub down instead of a 30 minute massage. I left feeling more stressed about the fact that I got ripped off. I do agree with another reviewer that they must treat Groupon users unacceptably worse than non-Groupon customers... If that's the case then they shouldn't bother wasting people's time. It is still money spent. I WOULD NEVER COME BACK HERE.

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Latanya does a fantastic job with threading. She is accurate, precise and it's painless... Thumbs up for the less painful threader!

2
★★★★★

Latanya does a fantastic job with threading. She is accurate, precise and it's painless... Thumbs up for the less painful threader!

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The staff was accommodating.. even though I need to wait for a bit for my turn .. it was all worth it.. I came out relax and fully revitalize ! Thanks for your spa :-)

2
★★★★☆

The staff was accommodating.. even though I need to wait for a bit for my turn .. it was all worth it.. I came out relax and fully revitalize ! Thanks for your spa :-)

Pros: people

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I got this groupon thing as a gift..

I had to wait about 35min, just sat there like an idiot.
staff was talking about how GROUPON customers are cheap and bad. I own salon and just can't stand unprofessional ppl like them.

I had pedi&mani. It was just ok. She was nice, but I don't think she did $80 job tho.. Also I noticed that they don't sterized tools right. It will be huge problems when state board show up.

If you can't treat groupon customers same as your regular client, stop selling groupon!! You might get lil more business, but It would be bad advertisement also. I will never come back to the place.

0
★☆☆☆☆

I got this groupon thing as a gift..

I had to wait about 35min, just sat there like an idiot.
staff was talking about how GROUPON customers are cheap and bad. I own salon and just can't stand unprofessional ppl like them.

I had pedi&mani. It was just ok. She was nice, but I don't think she did $80 job tho.. Also I noticed that they don't sterized tools right. It will be huge problems when state board show up.

If you can't treat groupon customers same as your regular client, stop selling groupon!! You might get lil more business, but It would be bad advertisement also. I will never come back to the place.

.

I've had many massages in countless spas globally. Entebello was one of the worst experiences I've had - enough to propel me to write my first spa review ever. I requested and checked in for a pregnancy massage and the therapist wasn't told of that and didn't prepare the room for it. The massage chair was very uncomfortable and heated when it was 90 degrees out. I don't believe the therapist was trained to give pregnancy massage. She had me lie on my back for the second half of the massage - a big no no for pregnant women to lie on their back since the weight of the fetus can cut off blood circulation to the heart. Other than dim lighting and decent music, the room was tiny and there wasn't much atmosphere to inspire relaxation. I felt quite comfortable overall. The technique of the therapist was mediocre - the massage was superficial and I didn't get stress and pain relief I expected. For a $85 massage, it was very disappointing and I wouldn't go back.

0
★☆☆☆☆

I've had many massages in countless spas globally. Entebello was one of the worst experiences I've had - enough to propel me to write my first spa review ever. I requested and checked in for a pregnancy massage and the therapist wasn't told of that and didn't prepare the room for it. The massage chair was very uncomfortable and heated when it was 90 degrees out. I don't believe the therapist was trained to give pregnancy massage. She had me lie on my back for the second half of the massage - a big no no for pregnant women to lie on their back since the weight of the fetus can cut off blood circulation to the heart. Other than dim lighting and decent music, the room was tiny and there wasn't much atmosphere to inspire relaxation. I felt quite comfortable overall. The technique of the therapist was mediocre - the massage was superficial and I didn't get stress and pain relief I expected. For a $85 massage, it was very disappointing and I wouldn't go back.

.

I went to Entebello the other day for a facial and was blown away by the spa's new microdermabrasion machine. It was gentle on my skin but I saw results immediately. The staff was so welcoming and friendly. I also really enjoyed Entebello's atmosphere. I already scheduled another apointment!! Job well done Entebello!!!

2
★★★★★

I went to Entebello the other day for a facial and was blown away by the spa's new microdermabrasion machine. It was gentle on my skin but I saw results immediately. The staff was so welcoming and friendly. I also really enjoyed Entebello's atmosphere. I already scheduled another apointment!! Job well done Entebello!!!

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I had a problem with my original booking with this business, and an apparent misunderstanding with the manager. But the spa's owner went out of her way to call me on her vacation to rectify the situation. I will update my review after my visit.

3
★★★☆☆

I had a problem with my original booking with this business, and an apparent misunderstanding with the manager. But the spa's owner went out of her way to call me on her vacation to rectify the situation. I will update my review after my visit.

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I had a problem with my original booking with this business, and an apparent misunderstanding with the manager. But the spa's owner went out of her way to call me on her vacation to rectify the situation. I will update my review after my visit.

1
★★★☆☆

I had a problem with my original booking with this business, and an apparent misunderstanding with the manager. But the spa's owner went out of her way to call me on her vacation to rectify the situation. I will update my review after my visit.

Pros: Owner personally involved

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I read the review posted about being charged $85 when they said they had a Groupon for $75 and obviously the customer didn't know how Groupon worked. It is a gift certificate, so treated like cash and clearly states worth $75 towards services. Anyhow, I scheduled a facial and when the technician looked at my skin she suggested a peel. I was thrilled with my results. I glowed for days after and also love the moisturizer she suggested. They have a great selection of fun products you don't see everywhere too. I picked up a bachelorette gift and bday gift while there! I was also excited that they could squeeze in a brow threading. My service total was about $160, so i used my Groupon of $75 towards that and just paid the difference. Very happy I found them and will be back!

2
★★★★★

I read the review posted about being charged $85 when they said they had a Groupon for $75 and obviously the customer didn't know how Groupon worked. It is a gift certificate, so treated like cash and clearly states worth $75 towards services. Anyhow, I scheduled a facial and when the technician looked at my skin she suggested a peel. I was thrilled with my results. I glowed for days after and also love the moisturizer she suggested. They have a great selection of fun products you don't see everywhere too. I picked up a bachelorette gift and bday gift while there! I was also excited that they could squeeze in a brow threading. My service total was about $160, so i used my Groupon of $75 towards that and just paid the difference. Very happy I found them and will be back!

Pros: Awesome Facial

Cons: None

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Both my friend and I had a Groupon for 75$ which we wanted to use for a Mani & Pedi. When we made the reservation we explicitly said for the value of 75$, we ended up being charged 85$ plus tip.
For a mani and pedicure, that entirely lacked an integral part, which is the massage. My Manicure was ruined before I even made it to the car, since we were in a hurry leaving as the place was freezing and we were wearing flip flops after the pedicure.
We went on a saturday morning, they should have enough staff to take care of 2 at the same time. We first had a Pedicure at the same time, then I had to wait, while my friend got her manicure (remember, freezing) then she had to wait while I got done.
We both agreed that we won't be back especially with that price tag !

0
★☆☆☆☆

Both my friend and I had a Groupon for 75$ which we wanted to use for a Mani & Pedi. When we made the reservation we explicitly said for the value of 75$, we ended up being charged 85$ plus tip.
For a mani and pedicure, that entirely lacked an integral part, which is the massage. My Manicure was ruined before I even made it to the car, since we were in a hurry leaving as the place was freezing and we were wearing flip flops after the pedicure.
We went on a saturday morning, they should have enough staff to take care of 2 at the same time. We first had a Pedicure at the same time, then I had to wait, while my friend got her manicure (remember, freezing) then she had to wait while I got done.
We both agreed that we won't be back especially with that price tag !

Pros: the staff was nice

Cons: mani, pedi was not worth the money

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If you want to receive star treatment from start to finish this is the place you need to attend. Everything is very elegant and mod. It just has a serene mystique floating within their ambiance.

5
★★★★★

If you want to receive star treatment from start to finish this is the place you need to attend. Everything is very elegant and mod. It just has a serene mystique floating within their ambiance.

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Never really knew this place existed. Booked 90 minute massage for only $115. Awesome therapist and overall experience. Great place to get gifts for b-days or anniversary. Hip, fun and easy to park and get to for Buckhead location. Will have to try pedicure and manicure for only $35. Will go back again for sure.

2
★★★★★

Never really knew this place existed. Booked 90 minute massage for only $115. Awesome therapist and overall experience. Great place to get gifts for b-days or anniversary. Hip, fun and easy to park and get to for Buckhead location. Will have to try pedicure and manicure for only $35. Will go back again for sure.

Pros: Easy parking, great spa packages and shopping!!!

Cons: Might miss this driving by....look for their logo so you don't miss the sign.

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I am so in love with this store. Entebello is what would happen if Sephora and the beauty section of Neiman Marcus got married and gave birth to a genius child. Unless you are like me, you probably have not heard of many of the lines they sell and you will be in for a real treat when you go in there and listen to them tell you all about each item. The owner and employees are extremely knowledgeable about every product in the store. And, you can tell that they aren't just trying to sell you another hand cream; they truly love the products they carry and it shows! Your friends will be so jealous when you show them the new eye cream you "discovered". Oh yea - did I also mention that it is a really great spa too?

2
★★★★★

I am so in love with this store. Entebello is what would happen if Sephora and the beauty section of Neiman Marcus got married and gave birth to a genius child. Unless you are like me, you probably have not heard of many of the lines they sell and you will be in for a real treat when you go in there and listen to them tell you all about each item. The owner and employees are extremely knowledgeable about every product in the store. And, you can tell that they aren't just trying to sell you another hand cream; they truly love the products they carry and it shows! Your friends will be so jealous when you show them the new eye cream you "discovered". Oh yea - did I also mention that it is a really great spa too?

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I went to this spa for a relaxing day of being pampered and i was so pleased! They spa has a great atmosphere, excellent staff and all around good service.

2
★★★★★

I went to this spa for a relaxing day of being pampered and i was so pleased! They spa has a great atmosphere, excellent staff and all around good service.

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After chatting with the owner on the phone for 45 minutes (without having met her before), I knew right away I wanted to pamper my bridal party at Entebello. I could not be more with happy with my decision if I tried!! My girls all loved the place and we felt so special and taken care of! We all got very modern colors done on our nails, not the typical french manicures that seem to be the token wedding day choice. After our nails were finished, a couple of us had our makeup done and purchased some of the products that were used. I LOVE this place; if I had tons of money to spend on one of a kind products, I would give all of it to Entebello. Thank you so much for making my wedding weekend special and I can't wait to go back in and visit!

2
★★★★★

After chatting with the owner on the phone for 45 minutes (without having met her before), I knew right away I wanted to pamper my bridal party at Entebello. I could not be more with happy with my decision if I tried!! My girls all loved the place and we felt so special and taken care of! We all got very modern colors done on our nails, not the typical french manicures that seem to be the token wedding day choice. After our nails were finished, a couple of us had our makeup done and purchased some of the products that were used. I LOVE this place; if I had tons of money to spend on one of a kind products, I would give all of it to Entebello. Thank you so much for making my wedding weekend special and I can't wait to go back in and visit!

Pros: Cute Spa; Great Products!

Cons: None

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From the well kept outside to the great smells and luxurious ambience inside, I was sold. The staff placed the cherry on top! They were all very proffessional and keen to every need and want. My overall experience will guarentee ongoing visits and services also inviting friends and family. I highly recommend this place!!

2
★★★★★

From the well kept outside to the great smells and luxurious ambience inside, I was sold. The staff placed the cherry on top! They were all very proffessional and keen to every need and want. My overall experience will guarentee ongoing visits and services also inviting friends and family. I highly recommend this place!!

Pros: Atmosphere and Staff

Cons: Unable to think of one

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I came here a few weeks ago with one of my friends for pedicures. We were "meeting" to plan a friend's baby shower. Well, right after we sat down, lightbulbs over our heads...they were just finishing up a bridal party, and we thought what a gret idea for a a baby shower. We booked the space, and a few weeks later had the party. It was great, they were very accomodating, and the space was perfect. We felt like we could all have fun and catch up and not have to worry about disturbing other people who might be there like at some places. Not only did we get our nails done, but complimentary make-up too. So much fun for an event!

2
★★★★★

I came here a few weeks ago with one of my friends for pedicures. We were "meeting" to plan a friend's baby shower. Well, right after we sat down, lightbulbs over our heads...they were just finishing up a bridal party, and we thought what a gret idea for a a baby shower. We booked the space, and a few weeks later had the party. It was great, they were very accomodating, and the space was perfect. We felt like we could all have fun and catch up and not have to worry about disturbing other people who might be there like at some places. Not only did we get our nails done, but complimentary make-up too. So much fun for an event!

Pros: Great space, easy parking, good prices

Cons: ?????

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I had my massage done there and just LOVED it!!! Girl's name Emiko and I'll tell you folks - she has a gift. When i left i felt like a new person! I can't wait to go back!!!

2
★★★★★

I had my massage done there and just LOVED it!!! Girl's name Emiko and I'll tell you folks - she has a gift. When i left i felt like a new person! I can't wait to go back!!!

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I recently received and used a gift certificate to this spa... while very attractive, felt that there was a LOT of attitude. I echo one of the other comments in that the staff was more interested in their "stuff" than helping a customer. Seems that the owners are more interested in getting press in local rags than running a business that creates a warm, inviting and customer friendly atmosphere. Granted I was there on a quiet day, but it almost felt too sterile, too cold. Maybe an off day, but with the other options in town, I don't think I will be going back anytime soon.

0
★☆☆☆☆

I recently received and used a gift certificate to this spa... while very attractive, felt that there was a LOT of attitude. I echo one of the other comments in that the staff was more interested in their "stuff" than helping a customer. Seems that the owners are more interested in getting press in local rags than running a business that creates a warm, inviting and customer friendly atmosphere. Granted I was there on a quiet day, but it almost felt too sterile, too cold. Maybe an off day, but with the other options in town, I don't think I will be going back anytime soon.

Pros: pretty, but....

Cons: very superficial

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I started getting my eyebrows threaded about six months ago and have fallen in love with Mona, Entebello's eyebrow guru. She makes the procedure pain-free and fast. I have been to many different eyebrow technichians in Atlanta and no one can tell what your face needs like her. You will feel like a better version of yourself when you leave. Management is extremely friendly and the variety of high quality products such as Sonya Dakar are excellent. Try to remember you are in Atlanta and not Beverly Hills!

2
★★★★☆

I started getting my eyebrows threaded about six months ago and have fallen in love with Mona, Entebello's eyebrow guru. She makes the procedure pain-free and fast. I have been to many different eyebrow technichians in Atlanta and no one can tell what your face needs like her. You will feel like a better version of yourself when you leave. Management is extremely friendly and the variety of high quality products such as Sonya Dakar are excellent. Try to remember you are in Atlanta and not Beverly Hills!

Pros: Atmosphere, higly trained staff, frienldly people, not crowded

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I visited Entebello for the first time last week as a day out with my girlfriend who was here visiting from Chicago. Since she has been more or less hibernating in her snow shoes since November and we were expecting 70 degree weather, she thought it would be a great time for a pedicure so she could wear her flip flops. Now, I have never been into pedicures because I am very particular about my sensitive feet, so I was apprehensive about her suggestion to go for the service. I was instantly made to feel comfortable upon entering the salon! It is beautiful and very inviting. We were treated like life-long clients on our first visit. The owner of the spa came by to welcome us and chat for a few minutes as we started our pedi's. Jameilah was taking care of me and she was WONDERFUL. Very friendly and fun during the whole time. We had such a great time. AND.... my feet have never looked so GREAT!!! I will be spreading the word about this gem of a spa because I can't think of a better place to go for a pedicure. I even plan to get my husband in there to their "guys" section for some services of his own. The next time I go I will also take my 6 year old for their kids Mani-Pedi for only $25 for us to have some girls time. Entebello is a wonderful place and shame on those negative reviewers for trying to turn off people who would otherwise be missing a spectacular time!!!!

2
★★★★★

I visited Entebello for the first time last week as a day out with my girlfriend who was here visiting from Chicago. Since she has been more or less hibernating in her snow shoes since November and we were expecting 70 degree weather, she thought it would be a great time for a pedicure so she could wear her flip flops. Now, I have never been into pedicures because I am very particular about my sensitive feet, so I was apprehensive about her suggestion to go for the service. I was instantly made to feel comfortable upon entering the salon! It is beautiful and very inviting. We were treated like life-long clients on our first visit. The owner of the spa came by to welcome us and chat for a few minutes as we started our pedi's. Jameilah was taking care of me and she was WONDERFUL. Very friendly and fun during the whole time. We had such a great time. AND.... my feet have never looked so GREAT!!! I will be spreading the word about this gem of a spa because I can't think of a better place to go for a pedicure. I even plan to get my husband in there to their "guys" section for some services of his own. The next time I go I will also take my 6 year old for their kids Mani-Pedi for only $25 for us to have some girls time. Entebello is a wonderful place and shame on those negative reviewers for trying to turn off people who would otherwise be missing a spectacular time!!!!

Pros: Great owner and staff. Excellent fun atmosphere. Very "manly" separate mens area.

Cons: None

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Used this spa for brow services. Discovered threading with Mona. Beautiful talent for shaping brows. I was blown away!

Called for appointment to see Mona - she's gone. And, oh by the way, she didn't leave a forwarding address or contact - nope, don't have any idea where she could have gone! And, oops, no we don't have anyone who can help you with that right now!

So typical of every salon or so called spa in town. Just tell us where the folks went. We'll respect you for doing so and return for other services.

I won't go back.

1
★★★☆☆

Used this spa for brow services. Discovered threading with Mona. Beautiful talent for shaping brows. I was blown away!

Called for appointment to see Mona - she's gone. And, oh by the way, she didn't leave a forwarding address or contact - nope, don't have any idea where she could have gone! And, oops, no we don't have anyone who can help you with that right now!

So typical of every salon or so called spa in town. Just tell us where the folks went. We'll respect you for doing so and return for other services.

I won't go back.

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Beautiful space but almost untouchable.
Pretty empty when I stopped in and almost felt like it was a museum of beautiful products. Look but don't touch. Staff was busy in there own conversation, gave me the look over, said hello, and kept on talking.
Not the kind of place I would feel comfortable in for a treatment, and service menu-I had to ask for?- seems expensive even for Buckhead.

1
★★☆☆☆

Beautiful space but almost untouchable.
Pretty empty when I stopped in and almost felt like it was a museum of beautiful products. Look but don't touch. Staff was busy in there own conversation, gave me the look over, said hello, and kept on talking.
Not the kind of place I would feel comfortable in for a treatment, and service menu-I had to ask for?- seems expensive even for Buckhead.

Pros: good location w/parking, pretty space, lots of hard to find products

Cons: a little stuffy/ highbrow for their own good. Lighten up!

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I have been to a lot of spas here in Atlanta and many have left a lot to be desired. But Entebello was amazing, with a fantastic selection of exclusive products and a friendly fun staff. I was greeted at the door by people who seemed genuinely glad that I arrived and they practically waited on me hand and foot. The facial was great and I felt like the facialist really was taking care of my skin. I had a glass of wine with my mani pedi and felt totally pampered. I glowed when I left. It was very difficult to leave without buying something for myself, my mom, my best friend, my sister and even my dog! OMG for the first time I actually had FUN going to a spa. It was money well spent. Thanks so much for the experience and I will be coming back.

2
★★★★★

I have been to a lot of spas here in Atlanta and many have left a lot to be desired. But Entebello was amazing, with a fantastic selection of exclusive products and a friendly fun staff. I was greeted at the door by people who seemed genuinely glad that I arrived and they practically waited on me hand and foot. The facial was great and I felt like the facialist really was taking care of my skin. I had a glass of wine with my mani pedi and felt totally pampered. I glowed when I left. It was very difficult to leave without buying something for myself, my mom, my best friend, my sister and even my dog! OMG for the first time I actually had FUN going to a spa. It was money well spent. Thanks so much for the experience and I will be coming back.

Pros: The product selection, the super friendly staff

Cons: Hmmmm...I can't think of a one!

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I had two appointments scheduled and both were canceled because the service provider didn't show up. Entebello is a poor excuse for a spa and very poorly run.

0
★☆☆☆☆

I had two appointments scheduled and both were canceled because the service provider didn't show up. Entebello is a poor excuse for a spa and very poorly run.

Pros: Nice ambience

Cons: poor lack luster service

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I am an avid fan of Entebello and have visited for a variety of services: manicures, pedicure, facials and massages. I have never written a commentary before, but felt the need to after reading some of the other reviews. I don?t believe the negative reviews and can attest after many visits that this is a top-notch establishment. The staff is WONDERFUL and makes you feel at home the minute you walk in. I would encourage anyone to visit (male or female) and their prices are very reasonable?think manicures start at $18!

2
★★★★★

I am an avid fan of Entebello and have visited for a variety of services: manicures, pedicure, facials and massages. I have never written a commentary before, but felt the need to after reading some of the other reviews. I don?t believe the negative reviews and can attest after many visits that this is a top-notch establishment. The staff is WONDERFUL and makes you feel at home the minute you walk in. I would encourage anyone to visit (male or female) and their prices are very reasonable?think manicures start at $18!

Pros: Customer service, Cleanliness, Product selection

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After reading the negative reviews on here I wasn't too excited about a gift certificate a friend had given me, but I can't even imagine these people were at the same place I was! The interior is nice, and the products even better! Someone complained about them not having massage chairs...otherwise known as pedicure thrones, and that is fine with me. I would rather relax on their banquet while flipping through the current magazines, and sipping the complimentary wine or champagne offered. Besides aren't those massage chairs what sprease all of that fungus???
The owner was not only there, but helped me choose a great gift for my sister, and the other sales people were very friendly too. My manicure and pedicure were both great, it has been 4 days, and everything is holding up well. They use really nice products, not that horrible cheap stuff that leaves your skin feeling waxy. Plus I looked at the menu when I was there, and they are definitely cheaper than some of the other places in the area. After reading the other reviews it makes me think they were written by a jealous competitor. Great experience!

2
★★★★★

After reading the negative reviews on here I wasn't too excited about a gift certificate a friend had given me, but I can't even imagine these people were at the same place I was! The interior is nice, and the products even better! Someone complained about them not having massage chairs...otherwise known as pedicure thrones, and that is fine with me. I would rather relax on their banquet while flipping through the current magazines, and sipping the complimentary wine or champagne offered. Besides aren't those massage chairs what sprease all of that fungus???
The owner was not only there, but helped me choose a great gift for my sister, and the other sales people were very friendly too. My manicure and pedicure were both great, it has been 4 days, and everything is holding up well. They use really nice products, not that horrible cheap stuff that leaves your skin feeling waxy. Plus I looked at the menu when I was there, and they are definitely cheaper than some of the other places in the area. After reading the other reviews it makes me think they were written by a jealous competitor. Great experience!

Pros: very clean, great colors, good service, easy parking

Cons: a little loud when busy

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I really enjoyed my service and conversation with the lady that did my nails but I must say it was the worst mani/pedi I have ever had. I normally go to the shopping center nail place but splurged for the spa since I had seen all of the ads. I was dissapointed. No massage chair, unshapely nails and quickest loss of polish.

1
★★☆☆☆

I really enjoyed my service and conversation with the lady that did my nails but I must say it was the worst mani/pedi I have ever had. I normally go to the shopping center nail place but splurged for the spa since I had seen all of the ads. I was dissapointed. No massage chair, unshapely nails and quickest loss of polish.

Pros: Location, Service

Cons: Price, Skill Level

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All I can say is this place is terrible! Okay the products are very expensive and they spent a ton on building the place out... that said thats all they have. Why is it the most expensive spas lack on the service side? Is it because they spent all their time and money on the look of the place.... such a mistake. I compare this place to Paris Hilton... looks appealing but with no character or talent.

0
★☆☆☆☆

All I can say is this place is terrible! Okay the products are very expensive and they spent a ton on building the place out... that said thats all they have. Why is it the most expensive spas lack on the service side? Is it because they spent all their time and money on the look of the place.... such a mistake. I compare this place to Paris Hilton... looks appealing but with no character or talent.

Pros: expensive products- is that good I'm not sure- they think so

Cons: attitude

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Like many others I would consider myself a product junkie...if you are too, you know what I mean. I went to Entebello for a manicure and was very pleasantly suprised to find that it is alos a GREAT apothecary. I would compare to a Sephora on steroids, and with a friendly, knowledgeable, and I must say entertaining staff. The owner was there during my visit, and was more than happy to help customers and make sure everyone was comfortable and finding what they need. I ended up going back for a Sonya Dakar facial, and was glowing afterwards. The products smelled great, and didn't have that heavy greasy feel. I also loved that there was no "sales pitch" during my facial. Atlanta was needing a place like this!

2
★★★★★

Like many others I would consider myself a product junkie...if you are too, you know what I mean. I went to Entebello for a manicure and was very pleasantly suprised to find that it is alos a GREAT apothecary. I would compare to a Sephora on steroids, and with a friendly, knowledgeable, and I must say entertaining staff. The owner was there during my visit, and was more than happy to help customers and make sure everyone was comfortable and finding what they need. I ended up going back for a Sonya Dakar facial, and was glowing afterwards. The products smelled great, and didn't have that heavy greasy feel. I also loved that there was no "sales pitch" during my facial. Atlanta was needing a place like this!

Pros: cleanliness, easy parking, huge selection, great services

Cons: no Sundays

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After a hard week at the office, I decided I needed a lift, and wanted to do something for myself. And Entebello, more than fit the bill. I felt comfortable, knowing they specialize in Men's Grooming also. After doing a skin analysis, the staff went to work pampering me. A facial, message, and a much needed pedicure. I did drop a few bucks on products. Products by Miller Harris, T. Leclerc, and Cowshed, all helped me with my own personal daily grooming. I will be coming here at least once a month.

2
★★★★★

After a hard week at the office, I decided I needed a lift, and wanted to do something for myself. And Entebello, more than fit the bill. I felt comfortable, knowing they specialize in Men's Grooming also. After doing a skin analysis, the staff went to work pampering me. A facial, message, and a much needed pedicure. I did drop a few bucks on products. Products by Miller Harris, T. Leclerc, and Cowshed, all helped me with my own personal daily grooming. I will be coming here at least once a month.

Pros: A Man's Day of Pampering & Relaxation!

Cons: Pricey, But Well Worth It!

 

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