Matlock Heating & Cooling, Inc.

★★☆☆☆
A Small Business, Big On Ethics!
  • 16110 White Hawk Dr

    Parker, CO 80134

    Map & Directions
  • 720-836-7014

2.25 4
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Matlock Heating and Cooling came in to replace a furnace after I had major flood damage. They saw insurance money, and went for the throat. Let me count the ways.

1) They installed a different furnace than what was quoted.
2) They Installed it incorrectly, causing increased utility bills.
3) $2500 quote, billed for $2800.
4) After install, I discovered our previous furnace was cannibalized for parts without asking (we needed it to show insurance)
5) When I was paying, he had his workers steal the thermostat off the wall with the furnace running.
When he came back to install a thermostat, he installed it as a single stage, which was incorrect for our unit and would significantly increase our utility bill.

I WOULD NOT USE THEM AGAIN OR RECOMMEND THEM.

0
★☆☆☆☆

Matlock Heating and Cooling came in to replace a furnace after I had major flood damage. They saw insurance money, and went for the throat. Let me count the ways.

1) They installed a different furnace than what was quoted.
2) They Installed it incorrectly, causing increased utility bills.
3) $2500 quote, billed for $2800.
4) After install, I discovered our previous furnace was cannibalized for parts without asking (we needed it to show insurance)
5) When I was paying, he had his workers steal the thermostat off the wall with the furnace running.
When he came back to install a thermostat, he installed it as a single stage, which was incorrect for our unit and would significantly increase our utility bill.

I WOULD NOT USE THEM AGAIN OR RECOMMEND THEM.

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check system, said it was marginal charged twice . will not use again.

1
★★☆☆☆

check system, said it was marginal charged twice . will not use again.

Pros: none

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On the day of the service, we get a guy that had obviously been drinking before stoping by, you could smell his breath a mile away. He showed up with a wrong part #, even though they stopped by a week earlier and measued everything. The water heater exhaust pipe was not installed properly and we had to hire another company to come in and finish the job. We called the owner of Matlock to come in and fix the issue however he never called or stopped by but when it was time for payment they wouldn't stop calling. I would never recommend this compnay to anyone.

0
★☆☆☆☆

On the day of the service, we get a guy that had obviously been drinking before stoping by, you could smell his breath a mile away. He showed up with a wrong part #, even though they stopped by a week earlier and measued everything. The water heater exhaust pipe was not installed properly and we had to hire another company to come in and finish the job. We called the owner of Matlock to come in and fix the issue however he never called or stopped by but when it was time for payment they wouldn't stop calling. I would never recommend this compnay to anyone.

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I have used Jared Matlock for two jobs now. The work has been on both occasions very thorough and exceptionally well done. Will definately use him again.

2
★★★★★

I have used Jared Matlock for two jobs now. The work has been on both occasions very thorough and exceptionally well done. Will definately use him again.

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