Beautifully Elegant Bridal

★★★☆☆
  • 3033-1 Stony Brook Drive

    Raleigh, NC 27604

    Map & Directions
  • 919-781-7474

About Beautifully Elegant Bridal

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Hours
Tues-Fri 11am to 5pm Sat 10am to 4pm
2.6 5
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Hmmm....

I have never written a review before, but I had to write one for this business after seeing the ridiculously negative reviews. I used Carmen's expertise for my wedding and had the most beautiful bridesmaids dresses of all time. In fact, my wedding was featured in several magazines and on a billboard out of state. I credit Carmen in the magazines. Now, she is laid back and chill and will give you the best advice. Bridal attire is meant to be altered. Period. Your dress may not fit properly without alterations.

5
★★★★★

Hmmm....

I have never written a review before, but I had to write one for this business after seeing the ridiculously negative reviews. I used Carmen's expertise for my wedding and had the most beautiful bridesmaids dresses of all time. In fact, my wedding was featured in several magazines and on a billboard out of state. I credit Carmen in the magazines. Now, she is laid back and chill and will give you the best advice. Bridal attire is meant to be altered. Period. Your dress may not fit properly without alterations.

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Normally I don't submit negative reviews but I did not want other brides to go through what our family has experienced with Beautifully Elegant. Purchasing bridesmaid dresses for our daughters wedding should have been a fun experience but turned out to be an absolute nightmare. The sizes were wrong, delivery date incorrect, prices stated to us were incorrect and the dresses were delivered to the Raleigh store instead of our daughter's address which is 45 miles away. The cost of the dresses doubled by the time we had them altered and paid extra fees for larger sizes that weren't needed. Sadly enough, the sales person was rude when we tried to express our concerns. Brides - Please go somewhere else when planning your special day. It should be a happy occasion.

1
★☆☆☆☆

Normally I don't submit negative reviews but I did not want other brides to go through what our family has experienced with Beautifully Elegant. Purchasing bridesmaid dresses for our daughters wedding should have been a fun experience but turned out to be an absolute nightmare. The sizes were wrong, delivery date incorrect, prices stated to us were incorrect and the dresses were delivered to the Raleigh store instead of our daughter's address which is 45 miles away. The cost of the dresses doubled by the time we had them altered and paid extra fees for larger sizes that weren't needed. Sadly enough, the sales person was rude when we tried to express our concerns. Brides - Please go somewhere else when planning your special day. It should be a happy occasion.

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This is my final avenue with Beautifully Elegant. I have exhausted all other possibilites, and I am only writing this review to warn other brides about dealing with them. Your wedding is supposed to be a happy time in your life, and this company has caused me nothing but stress. My bridesmaids and I went into the store on a Saturday to order dresses. All of my girls except 1 were sized on this day. All of the sizes sounded way too big for the girls, and we mentioned this to the clerk. She explained to us that the sizes run small, and we would be better off getting dresses too large than too small. On this day, we gave her all of our information and left. On Tuesday, I returned with my last girl. She tried on the size 10 sample in the store. It zipped up to the top, except by an inch. The clerk measured her and sized her in an 18. I told her there was NO WAY this girl could be an 18 when she just almost fit in a 10. She needed a 12. The girl would NOT order her a 12, she only went down to a 14 after I continued to tell her an 18 was WAY TOO BIG, AND I made this girl try on a 14 I found in the store. It fell off of her. Might I mention that if you get a dress in an 18 or 20, it is an extra $35 charge per dress. She had now sized 3 of my 4 girls in that category (2 of them in a 2 when they CLEARLY did not need a size that large). She's bound to make commission. She also told us on SATURDAY that there was a $50 charge per dress for rush shipping. When we got in there and were paying on TUESDAY, she charged me $75 per dress. (She had also told me on Saturday that I had to pay the rush shipping to get the dresses in time for my wedding when, in fact, I had plenty of time. On Saturday as well, she told us that there was NO extra charge for larger sizes, and on Tuesday it was $35 per dress.) When we were paying the girl, she told me that if I ordered over $200 in their store (which my bill came up to well over $1,000 for 4 dresses that were $144.18 including tax), I could automatically get the dresses shipped to my house. I live out of town and told her that would be my best option. She had me write my address down. When the dresses came in, they were shipped to the store, and we had to PICK THEM UP. She never even shipped them to my house. ALL OF THE DRESSES were WAY TOO BIG on the girls. We are having them all altered. One, in particular, is so big that it is costing us MORE THAN THE DRESS IS WORTH to have it altered. They are having to cut 8 INCHES out of the dress and are totally having to re-structure it to even make it look right. We called the store about 8 times between us all trying to get in touch with the owner and go over the clerk's head. (She was totally unwilling to talk with us about our issue or give us the owner's phone number.) Finally, I was able to get in touch with the owner by having her call me. She is refunding our $35 for the plus size on this ONE DRESS, and she will do no more. Please save yourself the hassle of dealing with this company. If you like a dress that they have, just find it somewhere else. You will be SO glad that you did. Dealing with them has been a nightmare. I took another bride with me who has 8 bridesmaids. She found a dress in there that she would like to get for her wedding, and now she is looking elsewhere for a vendor of this dress.

1
★☆☆☆☆

This is my final avenue with Beautifully Elegant. I have exhausted all other possibilites, and I am only writing this review to warn other brides about dealing with them. Your wedding is supposed to be a happy time in your life, and this company has caused me nothing but stress. My bridesmaids and I went into the store on a Saturday to order dresses. All of my girls except 1 were sized on this day. All of the sizes sounded way too big for the girls, and we mentioned this to the clerk. She explained to us that the sizes run small, and we would be better off getting dresses too large than too small. On this day, we gave her all of our information and left. On Tuesday, I returned with my last girl. She tried on the size 10 sample in the store. It zipped up to the top, except by an inch. The clerk measured her and sized her in an 18. I told her there was NO WAY this girl could be an 18 when she just almost fit in a 10. She needed a 12. The girl would NOT order her a 12, she only went down to a 14 after I continued to tell her an 18 was WAY TOO BIG, AND I made this girl try on a 14 I found in the store. It fell off of her. Might I mention that if you get a dress in an 18 or 20, it is an extra $35 charge per dress. She had now sized 3 of my 4 girls in that category (2 of them in a 2 when they CLEARLY did not need a size that large). She's bound to make commission. She also told us on SATURDAY that there was a $50 charge per dress for rush shipping. When we got in there and were paying on TUESDAY, she charged me $75 per dress. (She had also told me on Saturday that I had to pay the rush shipping to get the dresses in time for my wedding when, in fact, I had plenty of time. On Saturday as well, she told us that there was NO extra charge for larger sizes, and on Tuesday it was $35 per dress.) When we were paying the girl, she told me that if I ordered over $200 in their store (which my bill came up to well over $1,000 for 4 dresses that were $144.18 including tax), I could automatically get the dresses shipped to my house. I live out of town and told her that would be my best option. She had me write my address down. When the dresses came in, they were shipped to the store, and we had to PICK THEM UP. She never even shipped them to my house. ALL OF THE DRESSES were WAY TOO BIG on the girls. We are having them all altered. One, in particular, is so big that it is costing us MORE THAN THE DRESS IS WORTH to have it altered. They are having to cut 8 INCHES out of the dress and are totally having to re-structure it to even make it look right. We called the store about 8 times between us all trying to get in touch with the owner and go over the clerk's head. (She was totally unwilling to talk with us about our issue or give us the owner's phone number.) Finally, I was able to get in touch with the owner by having her call me. She is refunding our $35 for the plus size on this ONE DRESS, and she will do no more. Please save yourself the hassle of dealing with this company. If you like a dress that they have, just find it somewhere else. You will be SO glad that you did. Dealing with them has been a nightmare. I took another bride with me who has 8 bridesmaids. She found a dress in there that she would like to get for her wedding, and now she is looking elsewhere for a vendor of this dress.

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This is the worst possible place you could choose to buy your wedding, maid-of-honor, or bridesmaid dresses. In over 40 years of being in weddings, my daughter and two of my neices who ordered dresses were so disappointed and wished they had never become involved with this company. They add hidden charges, refuse to order the dresses in your size saying they need to be THREE sizes larger than what you usually wear, they will NOT do alterations, and when you find someone to do the alterations they cannot believe they order the sizes this much too big. These people are very professional BEFORE you begin to do business with them, but as soon as they have you "hooked", you will begin to see why I have taken the time to encourage you to choose another place for your special day. I have never written a negative review of anything in my life. But weddings are one of the most important occasions ever and you deserve better.

1
★☆☆☆☆

This is the worst possible place you could choose to buy your wedding, maid-of-honor, or bridesmaid dresses. In over 40 years of being in weddings, my daughter and two of my neices who ordered dresses were so disappointed and wished they had never become involved with this company. They add hidden charges, refuse to order the dresses in your size saying they need to be THREE sizes larger than what you usually wear, they will NOT do alterations, and when you find someone to do the alterations they cannot believe they order the sizes this much too big. These people are very professional BEFORE you begin to do business with them, but as soon as they have you "hooked", you will begin to see why I have taken the time to encourage you to choose another place for your special day. I have never written a negative review of anything in my life. But weddings are one of the most important occasions ever and you deserve better.

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While most bridal salons are snooty and uncomfortable, Beautifully Elegant is relaxing and friendly. Carmine will help you with measurements and suggesting styles to suit your needs. We ordered bridesmaid dresses from her and her prices are better than what you can find anywhere. They were delivered on time and were the correct sizes. If you are looking for bridal wear, particularly tea length dresses, she is the one to get you set.

5
★★★★★

While most bridal salons are snooty and uncomfortable, Beautifully Elegant is relaxing and friendly. Carmine will help you with measurements and suggesting styles to suit your needs. We ordered bridesmaid dresses from her and her prices are better than what you can find anywhere. They were delivered on time and were the correct sizes. If you are looking for bridal wear, particularly tea length dresses, she is the one to get you set.

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More about Beautifully Elegant Bridal

Bridal boutique featuring bridesmaid gowns, dresses, and favors for weddings and special occasions.

 

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