Automotive Solutions INC

★★★☆☆
  • 130 River Rock Blvd

    Murfreesboro, TN 37128

    Map & Directions
  • 615-904-6955

About Automotive Solutions INC

Categories
Hours
Mon-Fri 7am-5:30pm

Automotive

Automotive
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3.0 2
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I took my 02 Honda here after taking it to AutoZone because my check engine light would randomly come on. These guys didn't even pop my hood! They just used AutoZone's code printout, which listed 4 possibilities, to determine what they thought the problem was. They called Advanced to see if they had the part and when Advanced didn??t have it, they immediately called a dealer. They called me later and said it would be $589. I ended up picking my car up to take it for a second opinion, considering no one there even looked at my car, and the guy at the front counter was extremely rude. I went to Bill??s Import Clinic, where my car was actually looked at, and found out that Automotive Solutions gave the wrong diagnosis. Bill??s found and fixed the actual problem and saved me about $400.

0
★☆☆☆☆

I took my 02 Honda here after taking it to AutoZone because my check engine light would randomly come on. These guys didn't even pop my hood! They just used AutoZone's code printout, which listed 4 possibilities, to determine what they thought the problem was. They called Advanced to see if they had the part and when Advanced didn??t have it, they immediately called a dealer. They called me later and said it would be $589. I ended up picking my car up to take it for a second opinion, considering no one there even looked at my car, and the guy at the front counter was extremely rude. I went to Bill??s Import Clinic, where my car was actually looked at, and found out that Automotive Solutions gave the wrong diagnosis. Bill??s found and fixed the actual problem and saved me about $400.

Cons: terrible customer service

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I was so pleased when this place opened and I used them for the first time for an oil change. Everyone was really friendly and the service was quick. I went back for another oil change and got the same service. When something went wrong with my car, I brought it to the place I used to bring my car and was quoted $500 for repairs. I brought my car here for a second opinion and was told that one thing I was origially quoted for was unecessary and was quoted $220. I just love these guys and trust their judgement and advise.

2
★★★★★

I was so pleased when this place opened and I used them for the first time for an oil change. Everyone was really friendly and the service was quick. I went back for another oil change and got the same service. When something went wrong with my car, I brought it to the place I used to bring my car and was quoted $500 for repairs. I brought my car here for a second opinion and was told that one thing I was origially quoted for was unecessary and was quoted $220. I just love these guys and trust their judgement and advise.

Pros: Convenient, honest feedback

 

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