Creason Automotive & Wrecker

★★★☆☆
  • 9214 Monroe Rd

    Charlotte, NC 28270

    Cross street: <p>Coming towards Charlotte, .5 miles from Sardis Rd N on the left.</p> <p>Coming from Charlotte, 3rd building past the Auto Bell.</p>

    Map & Directions
  • 704-847-8523

Automotive

Automotive
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3.4 5
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I had front-end damage to my 2005 F-150. When I went to pick it up I noticed several parts still missing and the truck still looked like it had been in an accident. I left the truck to have the missing parts added, but when I went to pick up the truck it still did not look right. I also then noticed that parts were still missing from the front apron. At this point, I took the truck back and went to the Ford dealer body shop. They found an additional $2500 of damage that had not been repaired. The biggest issue was the frame was still bent. The Ford body shop was able to show me that the frame was still off by more than 1 inch in some places. This was after Creason had already said they fixed the frame.

Creason should get out of the body shop business.

1
★☆☆☆☆

I had front-end damage to my 2005 F-150. When I went to pick it up I noticed several parts still missing and the truck still looked like it had been in an accident. I left the truck to have the missing parts added, but when I went to pick up the truck it still did not look right. I also then noticed that parts were still missing from the front apron. At this point, I took the truck back and went to the Ford dealer body shop. They found an additional $2500 of damage that had not been repaired. The biggest issue was the frame was still bent. The Ford body shop was able to show me that the frame was still off by more than 1 inch in some places. This was after Creason had already said they fixed the frame.

Creason should get out of the body shop business.

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I have used Creason's Auto on a number of ooccasions and have always found them very helpful. I would recommend them.

5
★★★★★

I have used Creason's Auto on a number of ooccasions and have always found them very helpful. I would recommend them.

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I have been a customer of Creason Automotive for over 15 years. I use both their automotive repair and their body & paint shop and have always received courteous service and their work is exemplary. All their work is warrantied and they do stand behind their work. I find their prices very fair--less than the dealerships. I can very highly recommend them to anyone looking for good work at fair prices. As I longtime customer I feel very qualified to recommend Creason Automotive.

5
★★★★★

I have been a customer of Creason Automotive for over 15 years. I use both their automotive repair and their body & paint shop and have always received courteous service and their work is exemplary. All their work is warrantied and they do stand behind their work. I find their prices very fair--less than the dealerships. I can very highly recommend them to anyone looking for good work at fair prices. As I longtime customer I feel very qualified to recommend Creason Automotive.

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I took my daughter's car in on a Monday, got an estimate and was assured that we could get the car back on Thursday. My daughter lives out of town and had to leave Friday morning. Thursday afternoon I called Creason's because I had not heard from them. They told me my car would not be ready until Friday. I freaked and told them they had promised to get it back on Thurs. They told me they would stay late and get it ready and that I could pick it up between 7:30 and 8:00 pm on Thurs. night. At 7:30 I called and got no answer so I left a message on their main and emergency line, no one responded. I then went to their shop and their was no one there. The next morning I called frantic and was connected to the owner who was very rude. I got my car late morning and my daughter's trip was delayed by another day. They were very pricey -which I accepted in order to get my car back on my deadline. When I took my car in the treatment I received was very nice. When they could not keep their word I was treated very discourteously. Please do not use this company. They are not dependable or honest.

1
★☆☆☆☆

I took my daughter's car in on a Monday, got an estimate and was assured that we could get the car back on Thursday. My daughter lives out of town and had to leave Friday morning. Thursday afternoon I called Creason's because I had not heard from them. They told me my car would not be ready until Friday. I freaked and told them they had promised to get it back on Thurs. They told me they would stay late and get it ready and that I could pick it up between 7:30 and 8:00 pm on Thurs. night. At 7:30 I called and got no answer so I left a message on their main and emergency line, no one responded. I then went to their shop and their was no one there. The next morning I called frantic and was connected to the owner who was very rude. I got my car late morning and my daughter's trip was delayed by another day. They were very pricey -which I accepted in order to get my car back on my deadline. When I took my car in the treatment I received was very nice. When they could not keep their word I was treated very discourteously. Please do not use this company. They are not dependable or honest.

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1 out of 2 people found this review helpful.

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Last year the car broke down on Monroe Rd. I had to get my car towed and I called this place name Creason that was about a block away. The guy was friendly and very helpful. It was just about to be 5:30 on Thursday in which they would closing soon. However I was treated like I was the first customer that showed up that day. The guy did not rush me and I appreciated that so much. Thanks Creason Wrecker Service.

5
★★★★★

Last year the car broke down on Monroe Rd. I had to get my car towed and I called this place name Creason that was about a block away. The guy was friendly and very helpful. It was just about to be 5:30 on Thursday in which they would closing soon. However I was treated like I was the first customer that showed up that day. The guy did not rush me and I appreciated that so much. Thanks Creason Wrecker Service.

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More about Creason Automotive & Wrecker

Creason Automotive in Mecklenburg County, NC offers full service auto repair on foreign and domestic vehicles, and full towing service. Please call today!

 

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