TruGreen

★★☆☆☆
Your Lawn Means More.™
28.5766 -81.2928
Map and Directions to Trugreen Lawn Care

407-287-5303

2175 N Forsyth Rd

Orlando, FL

32807-5244

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About TruGreen

Hours
Mon 08:00 AM-08:00 PM;Tue 08:00 AM-08:00 PM;Wed 08:00 AM-08:00 PM;Thu 08:00 AM-08:00 PM;Fri 08:00 AM-08:00 PM
2.1429 14
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Reviews 1 - 14 of 14.
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I have been with this company since it took over the local one I was with for over 15 years. In the last 5 years they have gone from not quite average to extremely AWFUL!!!!!!
I have more weeds , bugs , bare, and damaged spots than I have grass at this point. I have to show the techs exactly where the problems are or they won't even do the basic bare minimum job. Once I let a weed grow in the middle of my yard just to see how long it would take for them to spray and kill it . It grew over 18" high. Finally the manager was out to talk with me per my request to discuss my dissatifaction and he just pulled it out and gave me a lame excuse for why it was there. They don't stand behind their guarantees about if we let your yard get over run by chinch bugs we'll replace it. I kept thinking they'll get sick of me and do it right but that hasn't happened. Honestly it's back to doing it myself cause I feel all I am paying for is GRIEF! bye bye trugreen hiring someone new on monday!

1
★☆☆☆☆

I have been with this company since it took over the local one I was with for over 15 years. In the last 5 years they have gone from not quite average to extremely AWFUL!!!!!!
I have more weeds , bugs , bare, and damaged spots than I have grass at this point. I have to show the techs exactly where the problems are or they won't even do the basic bare minimum job. Once I let a weed grow in the middle of my yard just to see how long it would take for them to spray and kill it . It grew over 18" high. Finally the manager was out to talk with me per my request to discuss my dissatifaction and he just pulled it out and gave me a lame excuse for why it was there. They don't stand behind their guarantees about if we let your yard get over run by chinch bugs we'll replace it. I kept thinking they'll get sick of me and do it right but that hasn't happened. Honestly it's back to doing it myself cause I feel all I am paying for is GRIEF! bye bye trugreen hiring someone new on monday!

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.

Horrible, horrible company! My lawn looks awful. It is full of weeds, I have chich bug damage which they claim is because of watering issues. I've had them out several times and are told "oh we don't treat that weed or this weed" etc. The last time they were out there were supposed to knock on my door so I could discuss the problem. I saw the guy drive up and park at my neighbor's house. He got out of truck and then not more than 2 minutes later he left. Later when I opened my front door I found a notice saying "sorry he missed me" but he re-treated my yard and everything should be fine. What he didn't realize is I had watched him the whole time. He never even went in my yard and obviously just walked up to my door. In speaking to my neighbors I discovered they had had similar experiences. These rip off artists aren't treating the lawn at all but simply leaving the notice and bill. Do not use this company as they are thieves!

1
★☆☆☆☆

Horrible, horrible company! My lawn looks awful. It is full of weeds, I have chich bug damage which they claim is because of watering issues. I've had them out several times and are told "oh we don't treat that weed or this weed" etc. The last time they were out there were supposed to knock on my door so I could discuss the problem. I saw the guy drive up and park at my neighbor's house. He got out of truck and then not more than 2 minutes later he left. Later when I opened my front door I found a notice saying "sorry he missed me" but he re-treated my yard and everything should be fine. What he didn't realize is I had watched him the whole time. He never even went in my yard and obviously just walked up to my door. In speaking to my neighbors I discovered they had had similar experiences. These rip off artists aren't treating the lawn at all but simply leaving the notice and bill. Do not use this company as they are thieves!

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.

They don't even deserve 1 star. My lawn looks exactly as it did 5 months ago with even more weeds that have come and filled the dead spots. Their "trushield" is true crap! Fire Ant mounds everywhere! Absolutely no customer service, will not refund your money, and basically the answer I received was well "we have 1000's of other customers that ARE satisfied" whatever Tru Green...Save your money people! Go with a smaller company that NEEDS and WILL WORK HARD to satisfy their customers. Wrote to the BBB about my situation, and surprise surprise...they aren't accredited and have a C- Rating from the BBB. They are scum bags and deserve to be put out of business for their lies and scams.

1
★☆☆☆☆

They don't even deserve 1 star. My lawn looks exactly as it did 5 months ago with even more weeds that have come and filled the dead spots. Their "trushield" is true crap! Fire Ant mounds everywhere! Absolutely no customer service, will not refund your money, and basically the answer I received was well "we have 1000's of other customers that ARE satisfied" whatever Tru Green...Save your money people! Go with a smaller company that NEEDS and WILL WORK HARD to satisfy their customers. Wrote to the BBB about my situation, and surprise surprise...they aren't accredited and have a C- Rating from the BBB. They are scum bags and deserve to be put out of business for their lies and scams.

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.

HORRIBLE is too nice a word.

They killed $1200 worth of new sod. Tried to upsell me at least 10 times after I prepaid for a years worth of service. They rarely treated the backyard. And now they claim that an additional service ($39) must be paid for or I'll be sent to collections.

There are many other services that do a much better job and have better customer service. After 3 months with a smaller company, my lawn is the greenest on the block.

1
★☆☆☆☆

HORRIBLE is too nice a word.

They killed $1200 worth of new sod. Tried to upsell me at least 10 times after I prepaid for a years worth of service. They rarely treated the backyard. And now they claim that an additional service ($39) must be paid for or I'll be sent to collections.

There are many other services that do a much better job and have better customer service. After 3 months with a smaller company, my lawn is the greenest on the block.

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1 out of 1 people found this review helpful.

.

Tru Green did nothing to improve my lawn despite using them for 6 months. Lawn is still full of weeds. I called the corporate office who told me a manager would b e calling me and 4 days later nothing. I can use a weed and feed and get better results. The only good thing was the cinch bug treatment. That did work.

1
★☆☆☆☆

Tru Green did nothing to improve my lawn despite using them for 6 months. Lawn is still full of weeds. I called the corporate office who told me a manager would b e calling me and 4 days later nothing. I can use a weed and feed and get better results. The only good thing was the cinch bug treatment. That did work.

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2 out of 2 people found this review helpful.

.

TruGreen failed to get rid of the weeds in my yard and the brown spots. It was a worthless experience. I followed their yard advice to no avail. Their only solution was more soil testing, which they did before starting the service. It was a mistake to sign up with TruGreen. I'm doing it myself now. Stay away from TruGreen and avoid the unsatisfactory experience.

1
★☆☆☆☆

TruGreen failed to get rid of the weeds in my yard and the brown spots. It was a worthless experience. I followed their yard advice to no avail. Their only solution was more soil testing, which they did before starting the service. It was a mistake to sign up with TruGreen. I'm doing it myself now. Stay away from TruGreen and avoid the unsatisfactory experience.

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2 out of 2 people found this review helpful.

.

TruGreen is a horrible company. You will pay a lot of money for NO results. I have had bug problems for the entire time they have been my service provider and I have had to replace my sod twice. They kept convincing me that it was my fault for not watering. I water more than enough, but they will always blame everything on the customer. They promise you the moon and don't do a thing to follow through. DON'T waste your money. Pay a little more for a reputable company!!!!!

1
★☆☆☆☆

TruGreen is a horrible company. You will pay a lot of money for NO results. I have had bug problems for the entire time they have been my service provider and I have had to replace my sod twice. They kept convincing me that it was my fault for not watering. I water more than enough, but they will always blame everything on the customer. They promise you the moon and don't do a thing to follow through. DON'T waste your money. Pay a little more for a reputable company!!!!!

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2 out of 2 people found this review helpful.

.

I am baffled as to why more people haven't written more reviews on this company.
I do believe they are a lousy service company, they certainly are not dependable and certainly do not live up to anything they tell you. They can certainly give a sales pitch but when it comes to producing, they rate a b ig fat ZERO.
I have used them now for at least two years, recently, they burned my grass really bad, as well as some others, I knew what had happened, others they told them they had brown patch, well they also told me they would replace the grass that was dead, haven't done that either. I called them last monday to tell them even though they had sprayed the first of sept, the obvious weeds had not and are not dying. Going to send someone right out - haven't done that either.
Time for a change,
Now it is to find another company. Is there any company out there that is dependable and honest.
WM

1
★☆☆☆☆

I am baffled as to why more people haven't written more reviews on this company.
I do believe they are a lousy service company, they certainly are not dependable and certainly do not live up to anything they tell you. They can certainly give a sales pitch but when it comes to producing, they rate a b ig fat ZERO.
I have used them now for at least two years, recently, they burned my grass really bad, as well as some others, I knew what had happened, others they told them they had brown patch, well they also told me they would replace the grass that was dead, haven't done that either. I called them last monday to tell them even though they had sprayed the first of sept, the obvious weeds had not and are not dying. Going to send someone right out - haven't done that either.
Time for a change,
Now it is to find another company. Is there any company out there that is dependable and honest.
WM

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2 out of 2 people found this review helpful.

.

I've used Trugreen two separate times...guess I didn't learn the first time. My lawn looks the same as it did when they started...maybe slightly greener? They promise a beautiful lawn, but when it doesn't happen it is because I didn't water enough, etc. I even paid someone to come out and move all my sprinkler heads to ensure that the lawn was getting the proper amount of water--still full of weeds and bare, thin spots. My advice is to find a lawn you really like and find out who treats it.

2
★★☆☆☆

I've used Trugreen two separate times...guess I didn't learn the first time. My lawn looks the same as it did when they started...maybe slightly greener? They promise a beautiful lawn, but when it doesn't happen it is because I didn't water enough, etc. I even paid someone to come out and move all my sprinkler heads to ensure that the lawn was getting the proper amount of water--still full of weeds and bare, thin spots. My advice is to find a lawn you really like and find out who treats it.

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2 out of 2 people found this review helpful.

.

I had service for more than a year. Never really satisfied, always had to ask them to come out and check whenever there was an issue such as dead spots. The reasons were always something I was not doing rather than what they could do. I felt if I was paying for their service on I should not have any issues. Arrogant attitudes of service persons who visited my lawn of course upon request. As a side note they were always leaving my fenced gate open and I have small dogs. Got estimates from two other known companies and found that I did have problems such as fungus and chinch bug not just need to water more as directed by Trugreen. Very disatisfied with the customer service level as well.

1
★☆☆☆☆

I had service for more than a year. Never really satisfied, always had to ask them to come out and check whenever there was an issue such as dead spots. The reasons were always something I was not doing rather than what they could do. I felt if I was paying for their service on I should not have any issues. Arrogant attitudes of service persons who visited my lawn of course upon request. As a side note they were always leaving my fenced gate open and I have small dogs. Got estimates from two other known companies and found that I did have problems such as fungus and chinch bug not just need to water more as directed by Trugreen. Very disatisfied with the customer service level as well.

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2 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

Trugreen offers the same services as the other 'guys' in town. The only negative thing I would say is that when servicing our house, they sometimes forget to close the gate to the backyard, leaving the possibility for our puppy to get out.

6

Trugreen offers the same services as the other 'guys' in town. The only negative thing I would say is that when servicing our house, they sometimes forget to close the gate to the backyard, leaving the possibility for our puppy to get out.

.

Trugreen service has dramatically improved the appearance of my yard. They are always on time and the techs are friendly and informative about their products.

6
★★★★★

Trugreen service has dramatically improved the appearance of my yard. They are always on time and the techs are friendly and informative about their products.

.

My home technician is Eric and over the years he consistently wants to please me as a valued customer. There are times when we disagree or he does not have the answer, but he has always shown his willingness to pursue anything that I need

6

My home technician is Eric and over the years he consistently wants to please me as a valued customer. There are times when we disagree or he does not have the answer, but he has always shown his willingness to pursue anything that I need

.

They don't even deserve 1 star. My lawn looks exactly as it did 5 months ago with even more weeds that have come and filled the dead spots. Their ""trushield"" is true crap! Fire Ant mounds everywhere! Absolutely no customer service, will not refund your money, and basically the answer I received was well ""we have 1000's of other customers that ARE satisfied"" whatever Tru Green...Save your money people! Go with a smaller company that NEEDS and WILL WORK HARD to satisfy their customers. Wrote to the BBB about my situation, and surprise surprise...they aren't accredited and have a C- Rating from the BBB. They are scum bags and deserve to be put out of business for their lies and scams.

1
★☆☆☆☆

They don't even deserve 1 star. My lawn looks exactly as it did 5 months ago with even more weeds that have come and filled the dead spots. Their ""trushield"" is true crap! Fire Ant mounds everywhere! Absolutely no customer service, will not refund your money, and basically the answer I received was well ""we have 1000's of other customers that ARE satisfied"" whatever Tru Green...Save your money people! Go with a smaller company that NEEDS and WILL WORK HARD to satisfy their customers. Wrote to the BBB about my situation, and surprise surprise...they aren't accredited and have a C- Rating from the BBB. They are scum bags and deserve to be put out of business for their lies and scams.

Message from TruGreen

At TruGreen, our team of agronomic experts and specialists know exactly what your lawn needs. Every TruGreen specialist is trained through our TruExpertSM Certification Program, which enables us to diagnose your lawn with our Healthy Lawn Analysis®2 and tailor your service plan using science-based solutions to meet your lawn's unique needs throughout every season of the year. And our Healthy Lawn Guarantee means we'll visit your property as often as needed to make any necessary adjustments and to ensure your satisfaction. We're here to give you the lawn you love. LEGAL 2. Purchase of full lawn plan required for Healthy Lawn Analysis, which is performed at the first service visit.. This careful attention to your lawn means that you'll enjoy a greener,more weed-free lawn faster than ever. Programs vary by region and some may include insect treatments. All services will be delivered by a professionally-trained specialist who lives and works in your area and knows all about the lawn care that's best for you. The basic service provides free service calls and the TruGreen guarantee. Tree and Shrub Care: At TruGreen,we believe trees and shrubs are an important part of your ability to enjoy your lawn. We work to secure your complete landscape environment with stronger,healthier,more beautiful trees and shrubs that you'll appreciate for years to come. With our tree and shrub services,you'll benefit from a program specifically designed to enhance and protect your landscape. Scheduled feeding of landscape ornamental trees and shrubs is imperative for the health and continuity of this vegetation. We combine fertilization with insect and disease control measures customized to each region to keep your trees and shrubs thriving. Our trained specialists will always deliver quality landscaping services you can be proud of.

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  • Your Lawn Means More.™

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